Brief Description
Reporting to the Senior Manager – Fraud Detection and Analysis, the role holder is responsible for leading fraud reviews and forensic analysis assignments, managing specific anti-fraud projects or initiatives, and undertake execution of Fraud Detection monitoring plan.
Responsibilities for the Principal Officer-Fraud Detection & Analysis Job
Technical Lead in Fraud Reviews/ Forensic Audits in critical or high fraud risk areas across the business;
Responsible for analyzing and monitoring unusual data patterns that may indicate fraud/ unethical conduct.
Spot negative trends, and potential risky behavior;
Detection and first-level investigation of GSM and financial services fraud and immediate response to all suspicious alerts. Identification of potential risks and actions to mitigate recurrence of incidences.
Responsible for managing and supporting specific anti-fraud initiatives or projects to improve the fraud risk position for the company;
Provide input in development of the Fraud management strategy. Develop & optimize strategies for the identification of potential fraudulent activities;
Manage the Fraud Helpdesk that handles customer fraud related escalations and lead initiatives that improve customer experience and protects them from fraudulent activities;
Support specific initiatives or projects in relation to Fraud detection;
Qualifications for the Principal Officer-Fraud Detection & Analysis Job
Bachelor’s degree in Business related discipline;
Certification in a fraud related discipline, in particular Certified Fraud Examiner (CFE)
4-7 years forensic work experience in a financial services environment;
Strong technical knowledge of GSM network business models and processes;
Outstanding analytical (qualitative and quantitative) and problem-solving skills;
Multitasking and prioritization skills required to function in a fast-paced environment;
Ability to liaise and influence functions across the business;
Conceptual thinker, ability to wade through data and arrive at conclusions;
Strong written and verbal communication skills with meticulous attention to detail to clearly present findings and communicate with a variety of business partners;

Apply via :

shub.safaricom.co.ke