The purpose of this role is supervision and execution of cleaning operations services such as post construction cleaning; floor washing, polishing & maintenance; carpet steam & dry cleaning; and degreasing of oil stained facilities. The Operations supervisor is responsible for ensuring that the 100% customer satisfaction is achieved.
Responsibilities for the Operations Supervisor Job
Ensure that services are operated safely, hygienically and to contractual specifications.
Overall accountability for input & accuracy of timesheets.
Attend client program meetings & agree timelines in line with available resources.
Ensure that adequate resources are available for the works to be progressed in accordance with the schedule
Ensure that job schedules & all associated contracts paperwork is completed accurately & fully detailed.
Ensure all cleaning operations are executed within the agreed time frame
Ensure the proper utilization of materials to execute jobs
Create a detailed work schedule for each of cleaning operations assigned
Manage relationship with all stakeholders
Ensure timely and satisfactory resolution of all customer complaints/issues
Qualifications for the Operations Supervisor Job
Minimum of a Diploma holder in any relevant course
At least 3 years’ experience in similar position.
Proven experience in leading a cleaning team.
Understanding of various cleaning approaches and methods.
Industry acumen and knowledge of external cleaning developments and innovations.
Basic to Intermediate level of proficiency in the use of Microsoft Office Package

Apply via :

talentboard.co.ke