The Implementation Engineer is an engineer working in the Kenya Team. He/she is responsible for supporting the team in as far as the technical aspects of the relationship with the customer are involved.
Implementation Engineer Job Responsibilities:
Service Management
Serve as level two support on production services implemented at customer sites as well as centrally maintained services.
Responsible for implementing and maintaining system monitoring tools deployed at the customer’s premises and coordinating with the service desk personnel to ensure smooth service uptime.
Responsible for preparation and presentation of service reports with insights and service improvement plan implementation.
Responsible for service improvement deliverables as far as the customer is involved.
Project Design and analysis
Responsible for requirements gathering and documentation during project discovery in the delivery process.
Translating gathered requirements into technical design documents that will include Product definition document, High level design document and Low level design document
Project Implementation and Integration
Serve as a technical lead in an implementation project. This will include Product design and development, Effort sizing and estimation, Product design and development,Project Management, Resource management and reporting and Client engagement from a technical approach.
Responsible for implementing and maintaining integrations into Cellulant client systems and partners.
Responsible for implementing process
Closing the sale
Prepare technical proposal documentation for projects.
Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
Deliver the various Technical aspects of the Cellulant Delivery Model.
Technical Relationship
Maintain customer relationships by building technical relationships with the Engineering and business management teams at the customers.
Assist in reporting requirements when they arise with the customer.
Required Skills for the Implementation Engineer Job
Preferred: BSc. Computer Science/Software Engineering/IT related degree;
Extensive experience with my SQL, Java/PHP programming language;
Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL;
Extensive experience of web technologies – XML, JavaScript;
Experience with application security technologies (e.g. SSL) to ensure secure applications;
Experience in software life-cycle development (SDLC);
Preferred experience with Apache Tomcat application server and SOA;
Preferred experience with Linux , Solaris or UNIX OS’s;
Candidate should have at least 1-3 years of experience in application development.
Candidate should possess excellent interpersonal and communication skills
Candidate should have experience in high pressure environments/projects
Candidate should have good presentation skills and excellent report writing skills
Candidate should be an excellent team player
Candidate must be a highly motivated individual with a high a proven work ethic
What do we offer you?
When working at Cellulant*, you can expect to work on a diverse range of problems, with inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning.
We offer you a challenging position in which you will be rewarded for performance.
Are you interested in this position and do you meet the minimum requirements?Apply by sending an e-mail with your CV and a convincing cover letter to jobs@cellulant.comPlease mention the position “Implementation Engineer” in the subject.The selection process entails an oral interview stage, followed by a case study presentation and a final interview. The deadline for application is July 21, 2017.Due to the high volume of applications received only shortlisted candidates will be contacted.
Apply via :
jobs@cellulant.com
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