About this role
Komaza has gotten the basics of HR down. Now the team is moving into its next phase of creating awesome people-centric systems and initiatives. Working closely with the People Operations Director, the Human Resource Manager is directly responsible for growing and developing the HR team, systems, and policies. In addition, the HR Manager, together with the HR team will transform the HR function into a customer service function. This role requires somebody who has extensive HR experience in East Africa, has the labor laws and other acts at their fingertips and knows how policies can affect the workforce. At the same time, the role requires somebody who is much more than that. Someone who is innovative and people centric. Someone who can look far beyond the “HR Rulebook”.
What You Will Do
Transform the HR function into a customer service function
Gather and analyze HR-related data
Work directly on reducing absenteeism, churn and increase retention
Conduct wage surveys and create salary recommendations
Manage health/life and benefit plans
Be the head of grievance and investigation panels
Process and manage payroll data and benefits for senior management
Process immigration-related applications
Improve HR systems and policies
What You Should Have
Bachelor’s Degree in Business Administration, Human Resources or related field
Minimum of 5-8 years post-undergraduate experience in an HR management role
In-depth knowledge of the Kenyan labor laws and related acts and HR best practices and innovations
Experience in organizations with a minimum workforce base of 300+ staff
Experience with BoP employees
Experience in white-collar as well as production environments
Start-up and/or Social Enterprise experience is definitely an added advantage
You’re also
High energy and enthusiasm; flexible and self-motivated with the drive to do whatever necessary to get the job done
Comfort working in a company that acts and feels a lot like a startup (dynamic, unstructured, and frequently changing), but at the same time has ambitious international expansion plans.
Self-directed and intellectually curious – you know how and when to seek feedback in the pursuit of continuous improvement
Growth-obsessed with a strong desire for personal development
A collaborative problem solver who seeks the opinions of other teammates and departments in the development of creative and sustainable systems
What we expect
You are a good fit for Komaza if you want to make a meaningful commitment to this role for a minimum of 2+ years. This role is based at our headquarters in Kilifi, Kenya for the foreseeable future. The role offers competitive salary and benefits with potential for further career growth.

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