To manage its growth strategy in the region, including the offering of a serviced apartments brand called ‘Seriton Suites’, Cytonn Investments is inviting applications from talented practitioners in the hospitality industry to join the team as a Hospitality Business Manager in order to establish and run the management company. The successful candidate must be able to implement strategy and be able to work in both a project and team set-up.
Responsibility
Every day running of Cytonn serviced apartments business from a management company perspective, as Cytonn Real Estate undertakes the development;
Spearheading the creation and implementation of the company’s hospitality sector business case /strategy and identifying market gaps through conducting comprehensive market research and expansion strategy;
Signing off on the design, operational requirements and specifications from both the end user and investor perspectives by leading a team in development and implementation of hospitality – wide strategies;
Lead the operational requirements and specifications from both the end user and investor perspectives by leading a team in development and implementation of hospitality strategies;
Developing operational processes and manuals including adding technical systems for an operational hospitality establishment;
Developing operational processes and manuals including adding technical systems for an operational hospitality establishment;
Be part of the development and commissioning of hospitality projects;
Developing business relationships through membership and participation in professional, industry/trade, and civic organizations;
Ensuring consistency in overall business responsibility including market positioning, brand positioning and service delivery;
Ensuring the hospitality business is profitable and maintain strong working relationships;
Allocation of funds, authorizing expenses, and assisting in budget planning;
Ensure accurate maintenance of records including cash flow accounts, direct bill accounts, credit card receipts, registration cards, and reservation cards;
Ensuring adherence to hospitality brand-franchise policies and the established of operating procedures while meeting or exceeding user expectations by providing quality service;
Performing other duties as assigned.
Requirements
Bachelor’s degree with a minimum 2nd Class, Upper Division is required; and a minimum of B+ in KCSE, or equivalent registered with relevant professional body;
5 years’ minimum experience in the hospitality industry, with a proven track record of the successful delivery of major developments (including commissioning);
Must demonstrate strong skills in: organizational development, personnel management, budget and resource development, and strategic planning;
Should demonstrate experience in hospitality financial modelling, planning and analysis;
Strong business acumen and knowledge of the MICE industry and global hospitality market and must be able to display a working understanding of the design and interface between the front of house and back of house operations;
Detail-oriented with strong organizational/administration skills and an ability to handle multiple tasks simultaneously and in a professional manner;
Should be comfortable to work in a fast-growing, evolving organization that seeks to expand in the hospitality sector;
A team player with strong interpersonal skills;
Work experience within the Sub-Saharan region – working for both private and/ or public sector clients is seen as highly advantageous.

Apply via :

n.com