Duma Works is recruiting a Finance Relationship Officer in Gulu, Uganda. The hiring company is a reputable NGO seeking to fight poverty using bicycles.
About Us
We are delivering the products and services to rural farmers to unlock potentials and propel communities forward. To catalyze farmers to realize their potential, we offers asset financing directly to the BoP. Our first product, a bicycle, connects farmers to market and other basic life needs. Our portfolio is growing with new assets that push upward mobility. We’re dedicated to serving farmers who are financially excluded and yet need access to assets on credit.
We are a social driven business. We are committed to our impact and the farming customers we serve, but we see the need for business opportunities in community development.
About the role
As a Relationship Officer, you will have responsibility to sell our growing portfolio of agricultural based loan products (including bicycles, oxen and ploughs, grinding mills, etc.). Your position and your sales are based in Gulu and the surrounding districts, where we are headquartered.
Job Responsibilities
Client Identification (65%)
Travel daily to the field to meet potential clients, build relationships with local leaders, and attend community events
Work with local leaders to identify and target existing organized VSLA and farming groups
Identify potential clients that are not formed in a group, and help establish organized groups
Market loan products to existing groups
Complete group screening forms following our policies and procedures
Complete individual loan applications for clients in approved groups and send to Loan Officers for appraisals
Analyze and suggest ways we can improve our  marketing strategies
Create marketing materials to share with local leaders and potential customers
Customer Service (15%)
Deliver high quality client service by keeping time, providing accurate information, and being respectful of all potential customers
Maintain close relationships with customers throughout loan process
Go the “extra mile” to build trusting relationships, customer loyalty and satisfaction throughout the entire loan process
Provide accurate, and up to date, information on our loan products to potential clients
Deliver pre-loan trainings to potential clients and groups, including VSLA trainings, basic financial literacy trainings, and product specific trainings
Pipeline (15%)
Maintain client and loan pipeline spreadsheet weekly to ensure accurate tracking of all outreach to new groups and clients
Work closely with loan officers to ensure progression of clients through pipeline is documented weekly.
New Products (5%)
Identify and recommend new products that are needed by the target demographic of customers.
Key Result Areas/ Accountabilities
Proactively develop relationships with VSLA groups
Meet group screening targets
Meet targets for successful individual applications
Successfully recover payments from defaulting clientsBusiness or Marketing Certificate or Degree preferred
Minimum 2 years of experience in similar role of sales with an MFI
Experience working with VSLAs, or farmer’s groups
Familiarity with agriculture
Fluency in both Luo and English
Ability to ride motorcycle long distances daily
Be able to work independently
Outgoing with the ability to approach new groups or clients
Computer skills including Microsoft Word and Excel, as well as, the ability to learn new programs
Why work with us?
We are constantly seeking to build the best company. This means we take your feedback seriously and you can see your individual efforts in improved procedures
While our team is result-oriented, we also have a lot of fun. We enjoy team meals and lots of laughter
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Applicants should send a Cover Letter and detailed CV to apply@jobs.dumaworks.com marking the subject, Your Full name & Phone number e.g. 3100 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.Deadline for receiving applications: Friday, 10 November 2017N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.

Apply via :

apply@jobs.dumaworks.com