JOB SUMMARY:
The Chief Operating Officer (COO) supports the Group Managing Director in the establishment and optimisation of day to day operational activities, including planning, directing and overseeing the company’s operational policies, rules, initiatives and goals. The COO helps the organisation execute long-term and short-term directives by implementing judgement, vision, management and leadership.
Key Roles and Responsibilities
Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes
Develops and implements growth strategies
Acts as a liaison between company and client for quality assurance
Provides mentoring to all employees, including management
Motivates staff to meet or surpass organizational and sales goals
Coordinates with human resources department to recruit skilled talent and keep the best employees
Oversees daily operations and makes adjustments as necessary
Presents new ideas and strategies to enhance operational efficiency to the board of directors and other company officers
Acts as a change agent for the business and to make sure that strategic & cultural change is implemented effectively and efficiently
Evaluates and reports on Capital projects and returns on investment
Provides a system for employee salaries and benefits, and makes sure employees feel valued
Promotes communication between colleagues for the benefit of information flow and to curb any problems that arise
Overseeing day-to-day operations and keeping the CEO apprised of significant events;
Creating operations strategy and policies;
Communicating strategy and policy to employees;
Fostering employee alignment with corporate goals; and overseeing human resource management.
Requirements:
Education, Training and Experience
Advanced Degree
MBA preferred
Experience
At least 10 years’ experience in a senior management role within a global organisation
Financial Management experience
Personal Attributes and Skills Required
Skills and knowledge
Demonstrate advanced knowledge of operational management and methodology implementation
Possess excellent knowledge and understanding of IT industry environment and business needs, specifically evolving service models
Demonstrate knowledge of business strategic processes
Possess an understanding of capital market development
Possess excellent decision making skills
Demonstrate financial acumen
Attributes
Demonstrate the ability to think strategically with an understanding of the operations of a service or business unit with a large span of control
Demonstrate excellent leadership skills with the ability to manage a team in a matrix environment
Possess sound commercial acumen
Demonstrate interpersonal skills with the ability to develop and maintain strong stakeholder relationships
Demonstrate excellent communication skills (verbal and written) with the ability to present information clearly and succinctly
Possess the ability to recognise opportunities for enhancement and continuous improvement and to manage change effectively
Demonstrate the ability to engage with a variety of stakeholders and colleagues at all levels in an organisation
Possess the ability to work in high-pressure situations and to meet tight deadlines
Demonstrate the ability to establish and manage processes and practices through
collaboration and the understanding of business and service offerings

If your background and competence meet the above requirements and you are self driven, proactive, results oriented person, please send your application letter, CV and relevant testimonials to The Human Resources Manager through careers@accesskenya.com quoting the job reference number.To be received not later than close of business 21st July 2017

Apply via :

careers@accesskenya.com