1. Purpose of the position
The Business Consultant is the primary point of contact between a Essilor and its 10K partners. The objective is to create access to eye care in rural and sub-urban regions, to generate revenue and to develop and secure the supply chain in the areas which may be deemed necessary by the Management of Essilor. Implementation and support of the 10K concept is vital, to understand and interpret technical requirements of clients; providing solutions in order to develop the markets / accounts.
This role requires a sales-like personality, capable of developing new business, generating new leads, closing deals and introducing new entrepreneurs into the market.
2. Main Duties and Responsibilities
Implementation and support of the 10K concept
Managing and liaising with the 10K Partners
Maintain and grow the current customer base in terms of profitability
Accountable for procedures, objectives and standards; ensure that they are met and followed
Maximise opportunities, provide explanations and build relationships
Ensure high levels of customer satisfaction, with formal feedback as necessary
Conduct regular analyses of territory, identifying and prioritising opportunities
Ensure that all activity standards for 10K Optical shop visits, appointments, presentations and monthly reporting are met on time and as required.
Work closely with the 10K Trainer of the region
Travel 50% of your time to neighbouring countries within the East Africa cluster
3. Qualifications and Experience
College education / Diploma as a minimum
Preference given to those with Optical Dispensing/ Optician background
Retail experience
Strong analytical and numerical skills
4. Skills Required
Microsoft Office (Word, Powerpoint & Email usage)
Attention to detail
Grammar – good command of the English language
Honest, integrity, accountability and professionalism
Reliable and a team player with the customer and their needs as the ultimate focus point
Flexible, patient and willing to learn
Transversal Responsibilities
All employees have a responsibility to contribute to the Group’s sustainability and in doing so ensure that we can continue to fulfil our mission of improving lives by improving sight.
All business decisions and actions must serve and be in line with the Group’s sustainability goals and mission.

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