Jobs Kenya

Application Deadline: Application Deadline Sep 2, 2023

  • Relationship Manager – Branch Banking Relationship Officer – Branch Banking Officer, Internal Audit Relationship Manager – Trade and Corporate Banking

    Relationship Manager – Branch Banking Relationship Officer – Branch Banking Officer, Internal Audit Relationship Manager – Trade and Corporate Banking

    JOB PURPOSE
    Responsible for the effective management, control and marketing of the Banks Product portfolio within the branch, in line with the Bank’s policy, to ensure growth of the balance sheet and revenue.
    KEY RESPONSIBILITIES AND ACTIVITIES
    Strategic input and planning:

    Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that encompasses strategies for performance on branch growth objectives.
    Prepares a personal action plan that contributes to the overall branch budget.

    Sales & Business Development:

    Full responsibility for all product lines and all sales and business development.
    Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the branch remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop a focused relationship management approach, which increases the branch ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers in line with the enterprise strategy.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Actively market and develop the banking products to existing and prospective clients to grow the wallet share.
    Continuously conduct market research and competitor analysis to identify new business opportunities.
    Manage relationships of key accounts while tapping on their share wallet through cross selling and upselling.
    Business development through recruiting new key accounts while harnessing their value chains.
    Maintain a comprehensive understanding of the customers’ business plans, financial projections and support requirements.

    Strategic Marketing

    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders and partners.
    Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
    Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
    Support product specialists and the sales teams in marketing of initiatives and other products to local businesses.

    Strategic customer experience

    Key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

    Branch Operations:

    Support branch operations as assigned by the Branch Manager to manage leave and other emergency situations.

    Compliance:

    Contributes to the flow of staff communications, by attending regular staff meetings – morning huddles and weekly progress meetings.
    Adherence to dress code, code of conduct and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
    Monitor and ensure compliance of facility covenants to ensure performance and profitability.
    Provide regular call reports for all facilities to enhance our Monitoring & Evaluation.
    Monitor service delivery to bank customers to ensure high levels of efficiency and effectiveness.
    Ensure compliance with both internal and external regulatory requirements.
    Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
    Ensure implementation and compliance with operational policies and procedures, AML/CFT Policies.
    Compliance to the Environmental Social Management (ESM) policy and procedure in day to day business.

    DECISION MAKING AUTHORITY

    Customer onboarding as per policy
    Portfolio management as per policy
    Credit appraisal and debt monitoring for accounts in PAR or NPL as per policy
    KYC compliance as per policy

    ACADEMIC BACKGROUND

    University degree or above in a relevant business discipline e.g. business administration or finance.

    WORK EXPERIENCE

    At least 6 years’ experience in retail banking and/or commercial banking including a minimum of 3 years sales experience.

    SKILLS & COMPETENCIES

    Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
    Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills.

    PROFESSIONAL CERTIFICATION REQUIRED

    Diploma in Banking – AKIB/ACCA/CPA (K)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Relationship Manager – Branch Banking Relationship Officer – Branch Banking Officer, Internal Audit Relationship Manager – Trade and Corporate Banking

    Relationship Manager – Branch Banking Relationship Officer – Branch Banking Officer, Internal Audit Relationship Manager – Trade and Corporate Banking

    JOB PURPOSE

    Responsible for the effective management, control and marketing of the Banks Product portfolio within the branch, in line with the Bank’s policy, to ensure growth of the balance sheet and revenue.

    KEY RESPONSIBILITIES AND ACTIVITIES

    Strategic input and planning:

    Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that encompasses strategies for performance on branch growth objectives.
    Prepares a personal action plan that contributes to the overall branch budget.

    Sales & Business Development:

    Full responsibility for all product lines and all sales and business development.
    Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the branch remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop a focused relationship management approach, which increases the branch ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers in line with the enterprise strategy.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Actively market and develop the banking products to existing and prospective clients to grow the wallet share.
    Continuously conduct market research and competitor analysis to identify new business opportunities.
    Manage relationships of key accounts while tapping on their share wallet through cross selling and upselling.
    Business development through recruiting new key accounts while harnessing their value chains.
    Maintain a comprehensive understanding of the customers’ business plans, financial projections and support requirements.

    Strategic Marketing

    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders and partners.
    Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
    Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
    Support product specialists and the sales teams in marketing of initiatives and other products to local businesses.

    Strategic customer experience

    Key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

    Branch Operations:

    Support branch operations as assigned by the Branch Manager to manage leave and other emergency situations.

    Compliance:

    Contributes to the flow of staff communications, by attending regular staff meetings – morning huddles and weekly progress meetings.
    Adherence to dress code, code of conduct and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
    Monitor and ensure compliance of facility covenants to ensure performance and profitability.
    Provide regular call reports for all facilities to enhance our Monitoring & Evaluation.
    Monitor service delivery to bank customers to ensure high levels of efficiency and effectiveness.
    Ensure compliance with both internal and external regulatory requirements.
    Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
    Ensure implementation and compliance with operational policies and procedures, AML/CFT Policies.
    Compliance to the Environmental Social Management (ESM) policy and procedure in day to day business.

    DECISION MAKING AUTHORITY

    Customer onboarding as per policy
    Portfolio management as per policy
    Credit appraisal and debt monitoring for accounts in PAR or NPL as per policy
    KYC compliance as per policy

    ACADEMIC BACKGROUND

    University degree or above in a relevant business discipline e.g. business administration or finance.

    WORK EXPERIENCE

    At least 6 years’ experience in retail banking and/or commercial banking including a minimum of 3 years sales experience.

    SKILLS & COMPETENCIES

    Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
    Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills.

    PROFESSIONAL CERTIFICATION REQUIRED

    Diploma in Banking – AKIB/ACCA/CPA (K)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Programme Management Officer P3

    Programme Management Officer P3

    Responsibilities

    Participates in the development, implementation and evaluation of assigned resource mobilization initiatives; monitors and analyzes resource mobilization and donor relations; reviews relevant resource mobilization documents and reports; identifies problems and issues to be addressed and proposes corrective actions; liaises with relevant parties; identifies and tracks follow-up actions.
    Performs resource mobilization assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change.
    Researches, analyzes and presents information gathered from diverse sources related to resource mobilization.
    Assists in the development of internal donor policy guide for private sector/foundations engagement. including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies.
    Undertakes resource mobilization survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions.
    Prepares various resource mobilization written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications.
    Provides substantive support to donor consultations and other meetings, conferences, to include proposing agenda topics, identifying participants, preparation of documents and presentations, and promotes resource partnership with the UN common system.
    Undertakes outreach activities; conducts training workshops, seminars; makes presentations related to resource mobilization.
    Participates in or lead donor relation field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries.
    Coordinates activities related to donor relations and funding opportunities (programme/project preparation and submissions, progress reports, financial statements) and prepares related documents/reports (pledging, work programme, programme budget) and coordinates joint efforts to mobilize resources, map interests of potential donors, initiate contract with new and emerging partners to explore funding opportunities and develop partnerships.
    Responsible for leading and developing resource mobilization and outreach strategies to governments, intergovernmental organization, private donors and the UN common system.
    Responsible for coordinating joint efforts to mobilize resources, map interests of potential donors, initiate contract with new and emerging partners to explore funding opportunities and develop partnerships in line with UN-Habitat Resource mobilization strategy.
    Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
    Performs other duties as required.

    Competencies

    PROFESSIONALISM: Knowledge and understanding of resource mobilization theories, concepts and approaches relevant to particular sector, functional area or other specialized donor relations field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Ability to have analytical and evaluative skills to conduct independent donor research and analysis, including familiarity with and experience in the use of various resource mobilization research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. The ability to analyze and interpret data in support of decision making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of donor relations; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors’ language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
    CLIENT ORIENTANTION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with donors by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

    Education

    Advanced university degree (Master’s degree or equivalent) in public policy, management, community development or a related field is required.
    A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
    Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

    Work Experience

    A minimum of five (5) years of progressively responsible experience in project or programme management or related area is required.
    Experience working with the UN or similar international organizations/donors/resource mobilization is desirable.
    At least two (2) years of experience organizing bilateral meetings and joint donor consultations is desirable.
    Experience in conducting meetings on resource mobilization with Member States and government officials is desirable.
    Experience in carrying out market research to gather donor intelligence and funding trends is desirable.
    Two (2) years or more of experience in data analytics or related area is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is desirable.

    Apply via :

    careers.un.org

  • Relationship Manager – Branch Banking Relationship Officer – Branch Banking Officer, Internal Audit Relationship Manager – Trade and Corporate Banking

    Relationship Manager – Branch Banking Relationship Officer – Branch Banking Officer, Internal Audit Relationship Manager – Trade and Corporate Banking

    JOB PURPOSE

    Responsible for the effective management, control and marketing of the Banks Product portfolio within the branch, in line with the Bank’s policy, to ensure growth of the balance sheet and revenue.

    KEY RESPONSIBILITIES AND ACTIVITIES

    Strategic input and planning:

    Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that encompasses strategies for performance on branch growth objectives.
    Prepares a personal action plan that contributes to the overall branch budget.

    Sales & Business Development:

    Full responsibility for all product lines and all sales and business development.
    Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the branch remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop a focused relationship management approach, which increases the branch ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers in line with the enterprise strategy.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Actively market and develop the banking products to existing and prospective clients to grow the wallet share.
    Continuously conduct market research and competitor analysis to identify new business opportunities.
    Manage relationships of key accounts while tapping on their share wallet through cross selling and upselling.
    Business development through recruiting new key accounts while harnessing their value chains.
    Maintain a comprehensive understanding of the customers’ business plans, financial projections and support requirements.

    Strategic Marketing

    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders and partners.
    Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
    Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
    Support product specialists and the sales teams in marketing of initiatives and other products to local businesses.

    Strategic customer experience

    Key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.

    Branch Operations:

    Support branch operations as assigned by the Branch Manager to manage leave and other emergency situations.

    Compliance:

    Contributes to the flow of staff communications, by attending regular staff meetings – morning huddles and weekly progress meetings.
    Adherence to dress code, code of conduct and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
    Monitor and ensure compliance of facility covenants to ensure performance and profitability.
    Provide regular call reports for all facilities to enhance our Monitoring & Evaluation.
    Monitor service delivery to bank customers to ensure high levels of efficiency and effectiveness.
    Ensure compliance with both internal and external regulatory requirements.
    Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
    Ensure implementation and compliance with operational policies and procedures, AML/CFT Policies.
    Compliance to the Environmental Social Management (ESM) policy and procedure in day to day business.

    DECISION MAKING AUTHORITY

    Customer onboarding as per policy
    Portfolio management as per policy
    Credit appraisal and debt monitoring for accounts in PAR or NPL as per policy
    KYC compliance as per policy

    ACADEMIC BACKGROUND

    University degree or above in a relevant business discipline e.g. business administration or finance.

    WORK EXPERIENCE

    At least 6 years’ experience in retail banking and/or commercial banking including a minimum of 3 years sales experience.

    SKILLS & COMPETENCIES

    Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
    Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills.

    PROFESSIONAL CERTIFICATION REQUIRED

    Diploma in Banking – AKIB/ACCA/CPA (K)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Programme Management Officer P3

    Programme Management Officer P3

    Responsibilities

    Participates in the development, implementation and evaluation of assigned resource mobilization initiatives; monitors and analyzes resource mobilization and donor relations; reviews relevant resource mobilization documents and reports; identifies problems and issues to be addressed and proposes corrective actions; liaises with relevant parties; identifies and tracks follow-up actions.
    Performs resource mobilization assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change.
    Researches, analyzes and presents information gathered from diverse sources related to resource mobilization.
    Assists in the development of internal donor policy guide for private sector/foundations engagement. including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies.
    Undertakes resource mobilization survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions.
    Prepares various resource mobilization written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications.
    Provides substantive support to donor consultations and other meetings, conferences, to include proposing agenda topics, identifying participants, preparation of documents and presentations, and promotes resource partnership with the UN common system.
    Undertakes outreach activities; conducts training workshops, seminars; makes presentations related to resource mobilization.
    Participates in or lead donor relation field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries.
    Coordinates activities related to donor relations and funding opportunities (programme/project preparation and submissions, progress reports, financial statements) and prepares related documents/reports (pledging, work programme, programme budget) and coordinates joint efforts to mobilize resources, map interests of potential donors, initiate contract with new and emerging partners to explore funding opportunities and develop partnerships.
    Responsible for leading and developing resource mobilization and outreach strategies to governments, intergovernmental organization, private donors and the UN common system.
    Responsible for coordinating joint efforts to mobilize resources, map interests of potential donors, initiate contract with new and emerging partners to explore funding opportunities and develop partnerships in line with UN-Habitat Resource mobilization strategy.
    Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
    Performs other duties as required.

    Competencies

    PROFESSIONALISM: Knowledge and understanding of resource mobilization theories, concepts and approaches relevant to particular sector, functional area or other specialized donor relations field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Ability to have analytical and evaluative skills to conduct independent donor research and analysis, including familiarity with and experience in the use of various resource mobilization research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. The ability to analyze and interpret data in support of decision making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of donor relations; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors’ language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
    CLIENT ORIENTANTION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with donors by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

    Education

    Advanced university degree (Master’s degree or equivalent) in public policy, management, community development or a related field is required.
    A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
    Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

    Work Experience

    A minimum of five (5) years of progressively responsible experience in project or programme management or related area is required.
    Experience working with the UN or similar international organizations/donors/resource mobilization is desirable.
    At least two (2) years of experience organizing bilateral meetings and joint donor consultations is desirable.
    Experience in conducting meetings on resource mobilization with Member States and government officials is desirable.
    Experience in carrying out market research to gather donor intelligence and funding trends is desirable.
    Two (2) years or more of experience in data analytics or related area is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is desirable.

    Apply via :

    careers.un.org