Application Deadline: Application Deadline Oct 10, 2018

  • Research Associate Job – Tax Compliance Project

    Research Associate Job – Tax Compliance Project

    Reporting To: Research Manager
    Start Date: ASAP
    Location: Nairobi
    Duration: 7 Months
    Deadline to Apply: 10th October, 2018
    Eligibility: Position open to local Kenyan hires only.
    Project Summary: The Tax Compliance project is working on research activities with a view to build evidence on effective and sustainable approaches to increase revenue collection and improve tax compliance.
    The studies aim to evaluate innovative solutions to increase tax compliance for small and medium firms and expect that these studies will provide rigorous and independent evidence on the impact of alternative innovations with a view to build evidence on effective and sustainable approaches to increase revenue collection and improve tax compliance.
    Results rising from these studies could then inform the implementation of broader initiatives that would replicate at a larger scale the most successful interventions.
    Position Summary: The Research Associate will be based in Nairobi, Kenya while field visits will be in Nairobi and other select regions. The Research Associate will take a lead role in collecting data in the field, managing a field team, managing large databases, piloting survey instruments and the interventions.
    The Research Associate will work independently and maintain regular communication with the PI. The position requires excellent interpersonal and organization skills. It also requires proficiency with Stata. Familiarity with other data management and statistical packages is a plus.
    The position offers an opportunity to gain first-hand field management experience in an organization undertaking cutting-edge development research.
    Duties

    Assisting in the development and piloting of survey instruments and conducting pre-tests and pilots.
    Coordinate, and occasionally conduct, qualitative and quantitative interviews with selected firms and businesses
    Working closely with partners and liaising between all stakeholders to ensure all project interests are aligned and accounted for.
    Manage relationships with staff at the partner organization, including regular follow-ups and meetings
    Ensuring all data quality protocols are followed including auditing staff and performing regular data checks on collected data
    Design forms for electronic data collection (using Survey CTO) and manage survey data;
    Ensure all aspects of data quality by overseeing the implementation of data quality protocols including daily quality checks and data security and sharing;
    Take a lead on data cleaning, preliminary analysis (as directed by the PI and RM) as well as data management on the project;
    Writing regular progress reports and leading project meetings to ensure deadlines are met.
    Work closely with the Research Manager and Grants Manager in managing donor deliverables and assist with donor reporting and proposal writing for new grants;
    Manage project staff hiring; prepare project staff hiring adverts, work with the HR department on screening and assist in conducting project interviews;
    Maintain regular communication with the Principal Investigators, keeping them updated on the progress. And will also maintain and constantly update the project log;
    Overall finance oversight on the project including financial tracking, reporting and budget management;
    Other duties as assigned by the supervisor

    Job Qualifications

    A Bachelor’s degree required. Master’s degree preferable.
    Excellent management and organizational skills along with strong quantitative and qualitative skills
    Assertive personality and demonstrated ability to manage high-level relationships with partner organizations and government entities
    Demonstrated experience managing research projects required.
    Fluency and excellent communication skills in English
    Flexible, self-motivating, able to manage multiple tasks efficiently, a team player
    Familiarity with randomized controlled trials.

  • Program Administrative Assistant

    Program Administrative Assistant

    Job Description

    The Center seeks to recruit a Program Administrative Assistant to support some of its research units.
    Key Responsibilities

    Manage the Unit Leader’s office and respond to queries in his/her absence;
    Schedule appointments for the Unit Leader and other members of the team as necessary;
    Manage meetings of the Unit, including preparing documentation and taking minutes as necessary;
    Identify action points during meetings and follow up with the concerned parties to ensure accomplishment;
    Maintain an effective record and filing system for contracts, project activities, correspondences, and documents for quick and easy reference;
    Provide support in preparation and formatting of reports;
    Assist in proposal development process taking responsibility for administrative sections of proposals developed and ensuring all application requirements are met;
    Assist in contract preparations;
    Manage conference and workshop logistics by preparing draft budgets, making travel and hotel bookings, sending invitations, preparing workshop materials and arranging for per diems and other reimbursements;
    Maintain grant reporting requirements and schedules in the Project Management System (PMS) and follow-up on project reports to ensure submission by due dates; and
    Help in monitoring project implementation including review of burn rates on the online management accounting system.

    Essential Skills

    Diploma in Business Administration or related field;
    At least 3 years of relevant post-qualification experience in a busy office environment, preferably in an INGO, research organization or large research program;
    Good planning, financial and organizational skills;
    Good computer skills;
    Excellent communication skills (both written and verbal);
    Excellent interpersonal skills; and
    Experience working in a multidisciplinary and multicultural environment will be an added advantage.

    Desirable Skills:

    Detail oriented, discreet, tactful, courteous;
    Ability to work independently, set priorities, juggle tasks, meet deadlines; and
    Initiative and innovation in assessing situations, troubleshooting, conflict resolution, and team building

  • Marketing Manager

    Marketing Manager

    We are hiring a Marketing Manager
    We are looking for a flexible and versatile marketer who will be responsible for the growth of our active customer base.
    Roles
    Specifically, you will:

    Develop strategies and tactics to get create awareness and drive acquisition and retention of customers via all channels including SMS, web, APP and USSD.
    Deploy successful marketing campaigns and own their implementation from ideation to execution
    Supervise all marketing project and manage a team of different functions including Creative, Brand Communication, Sponsorships/Partnerships, Activations, Public relations and Digital Media
    Report on all marketing functions to management and oversee the daily functioning of the department
    Experiment with a variety of organic and paid acquisition channels
    Manage a variety of organic and paid acquisition channels – content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis, and much more
    Oversee valuable and engaging content for our media including website and news channel that attracts and converts our target groups
    Build strategic relationships and partner with key industry players, agencies and vendors
    Be in charge of marketing budget and optimize on spend to ensure return on investment
    Measure and report performance of marketing campaigns, gain insight and assess against goals

    Job Requirements

    BS/MS degree in marketing or a related field
    Demonstrable leadership experience in marketing together with the potential and attitude required to learn
    Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
    Solid knowledge of website analytics tools (e.g., Google Analytics, WebTrends)
    Experience in managing and optimizing targeted digital campaigns (Google Adwords, Facebook, Instagram, Twitter etc) campaigns
    Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
    Good taste, a sense of aesthetics and a love for great copy and witty communication
    Up-to-date with the latest trends and best practices in online marketing and measurement

  • Consultancy: Developing tools to capture social norms regarding the choice to provide schooling to children with disabilities, ESARO

    Consultancy: Developing tools to capture social norms regarding the choice to provide schooling to children with disabilities, ESARO

    Background and Justification
    Factors of exclusion, such as poverty, gender, residence in rural areas, and speaking a minority language, compound to create greater degrees of vulnerability. Some children must add to these factors individual disabilities that schools, communities and their families very likely included in their reckoning when deciding on providing them with access to education, particularly when family resources are constrained. These factors, in conjunction, make children with disabilities a particularly vulnerable group. Research on school attendance has found that children with disabilities are on average 30% less likely to go to school. Almost 50% of children with disabilities are out of school and within this group, 85% have never been to school.[1] While this is an improvement from the estimates of 10 years ago[2], as rates improve of enrolment and attendance increase, new strategies to reduce the gaps that persist must become more refined and better targeted. UNICEF is responding to this need by developing better information sources and more sensible indicators.
    UNICEF has made children with disabilities one of its priorities. The 2013 “The State of the World’s Children” is dedicated to disabilities and the 2018-2021 Strategic Plan includes 16 disability related indicators in 4 goal areas. Goal area 5 states: “Girls and boys with disabilities are reached by accessible and inclusive programmes and services to participate in society”. Emergent work on data issues, specifically related to the Education Management Information Systems, seek to improve the information available on disabilities. The Inclusive Education Framework[3] and the Guide for Including Disability in Education Management Information Systems[4] adds data and evidence as part of the enabling environment required to improve the conditions of children with disabilities. According to the framework, data should be collected through an Education Management Information System that identifies children with disabilities, human resources and services, school accessibility and disaggregates indicators by disability. To do this, information collected from household surveys (e.g., DHS and MICS), NGO data bases, information from health centers conducting clinical assessments, surveys, census and research should also be considered. However, these sources do not necessarily make part of the EMIS and they are intended to complement overall information rather than an annual source of data.
    As stated above, one of the obstacles children with disabilities might face to access the school system is the prioritization made by schools, communities and families. There is little information on these variables. There are some successful attempts to mitigate them somewhat through alternative mechanisms of delivery and curriculum adaptations[5]. However, the question of long-term adaptation of these in a generalized manner continues. This makes it particularly relevant to understand how the actors surrounding the child make the decisions on the schooling of children with disabilities and what factors play a role in deciding the resources that will be allocated to those children. A core set of conditions that influence these decisions, beyond contextual and resource constraints, is the social norms that have been established within the society within which the child lives.
    Although there is still a debate regarding what constitutes social norms and their assessment, UNICEF MENA’s C4D section has developed guidelines on a way to measure them[6]. Most of the current work has concentrated on child protection issues, but conceptually the same framework applies to the analysis of social norms underlying the decision processes of educational communities on prioritizing the access of children with disabilities to the education system.
    Relying on the work UNICEF MENA has conducted on C4D, the work NY Programme Division has conducted on EMIS for disabilities and inclusion and current advancements in the psychometric and statistical analysis of multi-level data, UNICEF ESARO wishes to develop a set of tools that will allow measuring different actors of the education community, including parents, school administrators and teachers, in the decisions around providing access to education for children with disabilities. In this context, access is understood not merely as the presence of the children in the school setting, but rather the access of the child to exposure to learning activities that will lead to the acquisition of competencies. For example, ICT-related mechanisms might be devised to provide access and learning outside school settings, but these options would still require an intent to provide the child with education, creating a favorable context and ensuring the availability of the necessary resources. The intention of this consultancy is to develop these tools, conduct content validation and check the “understanding” of the items by targeted populations in at least two different locations of ESAR, so that those same tools may be employed for psychometric validation afterwards.
    Scope of Work
     
    Purpose of assignment:
     
    Develop these tools, conduct content validation and check the “understanding” of the items by targeted populations in at least two different locations of ESAR, so that those same tools may be employed for psychometric validation afterwards.
     

    TA details/reference to AWP areas covered:

     
    This consultancy will be funded by grant SC149905 under Output 2 of the Education Section’s 2018 Rolling Work Plan Outcome 2: Enhanced capacity of COs to design, implement, monitor and evaluate risk informed education programmes that ensure that girls and boys, including those with disabilities, complete early learning, primary and secondary education with grade level learning outcomes (WBS: 240R/A0/10/801/006/007). This task is aligned to Activity 5: Activity 5: Provide technical assistance to COs to improve valid, inclusive, representative and reliable systems that build evidence, information and data.
     

    Major assignments/Responsibilities:

     
    The consultant will:
     

    Conduct a thorough review of UNICEF’s position on children with disabilities by reviewing its internal documentation and documents, conventions and other agreement instruments to which UNICEF has been a signatory that related to children with disabilities and their education.
    Conduct a thorough review of MENA’s framework on measurement of social norms and other documents produced by UNICEF on the issue.
    Based on the previous reviews, establish the relevant populations from which information should be obtained to tap into the social norms that play a role in the decision process of schools and families of providing education services to children with disabilities, with an emphasis on rural and low SES groups.
    Draft a set of tools to survey the aforementioned social norms relying on information provided by these populations. The instruments should be accompanied by administration protocols and manuals.
    Check the “usability” of these tools and protocols, including whether the questions and methods provide the necessary information, in populations in two different setting where UNICEF works in ESAR. This initial pilot will be conducted in a reduced group of individual to provide mainly qualitative information on their use. (Note: The consultanc
    Review tools, protocols and manuals based on the pilot described in the point above.
    Provide a set of recommendations for the psychometric testing of the tools and protocols. These recommendations should address validity and reliability, including content validity, potential of bias and sources of differential functioning.

    Work relationships/Reporting to:
     
    The consultant will work under the supervision of ESARO Education Specialist for Results Based Management and under the overall general guidelines provided the Regional Education Advisor.
     

    Expected Deliverables and timeline, which will be linked to the payment schedule:

     
     
    No.
    (by deliverable)
    Activity
    Expected Deliverable
    Expected Delivery
    1
    Prepare, in consultation with ESARO Education, a work plan
    12 November of 2018.
    Workplan containing major milestones, proposed dates and work methodology.
    2
    Desk review of UNICEF’s position on children and disabilities, social norms, MENA’s measurement of social norms and alternative frameworks.
    21 December of 2018.
    Report on the desk review, the target populations and detail of suggested steps forward.
     
    Select relevant populations to be targeted by the tools and protocols.
    3
    Draft 1 of tools and protocols for desk review by ESARO Education.
    8 January of 2019.
    Draft of tools, protocols and manuals (ESARO Education will review and return within 10 work-days).
    4
    Amend tools, protocols and manuals (if required).
    1 February of 2019.
    Revised tools, protocols and manuals based on ESAR comments.
    5
    Conduct visit to two sites in communities where UNICEF currently conducts programming on children and disabilities (tentatively, these will be Kenya and eSwatini, formerly Swaziland), and test the protocols, manuals and tools.
    5 April of 2019.
    Mission report.
    6
    Finalized protocols, tools and manuals and draft a report containing recommendations for its psychometric validation, including issues on validity (including content validity), reliability, potential for bias and differential functioning.
    30 August of 2019.
    Finalized protocols, manuals and tools and document containing recommendations for psychometric validation.
    Payment Schedule
    No.
    Expected Delivery
    Expected Deliverable
    Payment
    1
    Workplan containing major milestones, proposed dates and work methodology.
    12 November of 2018.
    10%
    2
    Report on the desk review, the target populations and detail of suggested steps forward.
    21 December of 2018.
    10%
    3
    Draft of tools, protocols and manuals (ESARO Education will review and return within 10 work-days).
    8 January of 2019.
    15%
    4
    Revised tools, protocols and manuals based on ESAR comments.
    1 February of 2019.
    35%
    5
    Mission report
    5 April of 2019.
    10%
    Finalized protocols, manuals and tools and document containing recommendations for psychometric validation.
    30 August of 2019.
    20%
    Desired competencies, technical background and experience
     

    Education: Advanced degree in Social Sciences, Education, Development or related field.
    Proven experience in survey development with an emphasis on social constructs, preferably with cross-cultural perspectives.
    At least 5 years of relevant professional work experience in research, surveying, evaluation or assessment of social constructs.
    Competencies: Excellent communication skills; excellent analysis skills; good team work; good drive for results.
    Fluent written and spoken English required. French and/or Portuguese would be an asset.

     
    All applications must include an all-inclusive financial proposal to carry out the work listed above.
    Applications without a finical proposal will not be considered.

    UNICEF (2016) Towards Inclusive Education: The impact of disability on school attendance in developing countries, Office of Research- Innocenti Working Paper [https://www.unicef-irc.org/publications/845/]
    Only 10% of all children with disabilities are in school (UNESCO, 2007: EFA Global Monitoring report)
    Working document created by UNICEF and IIEP-UNESCO for reference during the Technical Round Table on Disability-Inclusive Education Sector Planning (2018).
    Technical Guidance: Guide for Including Disability in Education management Information Systems; UNICEF Education Section, Programme Division; February 2016.
    UNICEF (2017). The State of the World’s Children: Children in a Digital World.
    UNICEF MENA (2018). Measuring Social and Behavioural Drivers of Child Protection Issues (Guidance Tool).
    UNICEF (2018). Everybody Wants to Belong: Practical Guide for Social Norms Programming.

    UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

  • Credit Control & Productivity Officer

    Credit Control & Productivity Officer

    Job description
    Seeking an ambitious and high performing individual in the Finance department
    The role
    The individual will be a key liaison between the finance department, the lawyers and Partners in ensuring effective, efficient and profitable billing and revenue recognition and realisation. This role will also support the CFO in monitoring productivity metrics and will involve three main responsibilities:
    MAIN ACCOUNTABILITIES & APPROXIMATE TIME SPLITS %
    ACCOUNTABILITY
    OUTPUT

    Credit Management (60%)

    Working together with the CFO to formulate, implement and review credit control policies
    Ensuring that invoices are sent out to the clients after approval by Partners.
    Coordinate with Partners and Lawyers to ensure prompt follow ups on collections, including withholding VAT, VAT exemption certificates and withholding tax certificates from clients.
    Lead efforts to collect all old debtors. Advise the CFO on bad debts write offs.
    Driving effective billing and revenue capture.
    Identifying changes in payment patterns and propose relevant action to ensure efficient collections.
    Handling disputed invoices and negotiating to bring payment within agreed terms and appropriately renegotiate payment plans.
    Ensuring that statement of accounts are circulated to debtors on a monthly basis and resolving all disputes & reconciling all items arising from the statements
    Undertaking AR account reconciliation and preparing all AR relevant reports.
    Maintain AR contacts database in the ERP.
    Ensure matter owners are asking for mobilisation fees and deposits against fees.
    WIP management: Working with partners and matter lawyers in analysing their WIP balances and ensuring that billings are done as per the provisions of LOEs.
    Ensuring that unrecoverable WIP is written off and current WIP is maintained.

    Matter management (20%)

    Matter management: Working with lawyers in ensuring that matter budgets or estimated fees are captured in the ERP; ensuring that invoicing is as per the provisions of Letters of Engagement (LOE).
    Monitoring billable time recorded on matters against estimated fees or matter budgets and highlighting adverse variances in advance to the lawyers and partners in charge.
    Data integrity: Working with lawyers and Partner’s Personal Assistants to ensure that requisite and accurate data is captured at the point of opening and closing new clients and matters. Carrying out quality assurance checks and liaising with the concerned to ensure completeness of data captured in the ERP.

    Productivity and Performance management (20%)

    Capacity management: preparing capacity utilization reports for Practice Area heads on a weekly basis, highlighting cases of non or poor recording of time by lawyers, sub-optimal and inefficient resource utilization and following up with Practice Area Heads for immediate remediation.

    Reporting and Analysis: On a matter and Practice Area level, analyse productivity metrics such as capacity utilization, matter and departmental leverage, realisation and matter margins, delivery efficiency, WIP days and so on. Ensure that such reports and analyses provide valuable insights and actionable points. Following up with the concerned to ensure quick turn-around in improving or reversing undesirable metrics. Carry out pricing analysis and make recommendations to Partners, COO and CFO on quotes.

    Experience and personal qualities

    Business Driver: This role is not a support function; it is a growth engine in that an improvement in any of the growth levers being monitored results to revenue and profitability growth.
    Analytics Expert: With big data being generated through thousands of entries into the ERP, the productivity officer will need to have the critical ability to analyse this data and get insights that can be turned into business-building ideas.
    Effective interpersonal skills and demonstrated ability to build long standing relationships with a range of people (both internally and externally).
    Proficient in the use of IT Systems including SAP Business Objects and high proficiency in MS Excel data analytics tools.
    Experience in improving debtor days to levels in the range of 45 days.
    A minimum of 5 years of relevant work experience.
    Excellent verbal and written communication skills and an ability to communicate clearly and persuasively with a range of people from diverse backgrounds.
    A commitment to ALN’s mission and strong ethical integrity.

    The role will be based in Nairobi, Kenya, with potential travel within East Africa and the United Arab Emirates.

  • Legal Consultant

    Legal Consultant

    Scope of work
    The consultant will be expected to:

    Provide a plan for the gathering of legal information regarding the legal requirements for the implementation of the e-portfoliat 3 universities
    Participate in collection, and analyze legal information from those 3 universities
    Submit a report on the legal requirements for the 3 universities

    Deliverables and expected outcomes

    Legal requirements for each Institution
    Development of a draft report
    Final report

    Qualifications

    Preferably Advanced degree (Master’s or equivalent) in the field of law
    Relevant experience in Intellectual Property Rights, data protection, privacy, etc
    Mastering of Microsoft Office software, or their equivalent (e.g. Word, PowerPoint, Excel, etc.)
    Experience working with Higher Education Institutions
    Strong interpersonal, communication and presentation skills
    Excellent communication skills in English

    Modalities of Work
    The consultant will be working remotely under the supervision of the AVU Rector
    Duration
    The duration of this assignment will be of approximately 7 days
    Reporting
    The consultant will report tAVU Rector.
    Payment
    Payment will be on a daily rate commensurate with the experience and qualifications of the Consultant.