Jobs Kenya

Application Deadline: Application Deadline Nov 30, 2023

  • Digital Channels Officer Manager Mobile Banking Senior Manager Digital Financial Services Head of Sales, Digital Business Unit Lead, Digital Financial Services

    Digital Channels Officer Manager Mobile Banking Senior Manager Digital Financial Services Head of Sales, Digital Business Unit Lead, Digital Financial Services

    Acquisition:
    This is the DFS champion in the branch networks who will champion uptake of DFS channels through: –

    Recruitment of New customers by opening Accounts Virtually, On-board Credit Card customers, On-board Prepaid card customers, Recruit New customers for Virtual Loans and New Family Pay customers.
    Driving Agent/Merchant/ MPESA Agents recruitment in the branch as per the laid down standards and CBK Guidelines as well as tracking and performance.
    Drive uptake of DFS products in the Branch as per agreed KPI’s.

    Retention& Monetization:

    Guide Agents/Merchants/MPESA Agents in their respective branches, through the uptake process and procedures, and follow up, assistance in terms of replenishing of materials, complaints resolve and general guidance and Ensure Nil dormancy.
    Appraise agent activities in the Branch i.e. provide regular updates on the agent network and ensure Excellent Customer Service Delivery in Agents and Merchant Business by ensuring that Agents offer Steller class customer centrism principles as guided by the banks policies.
    Work with Branch team to provide continuous one on one Agent training on operations and product knowledge and training & Awareness for agents and Merchants on Anti Money Laundering (AML/CFT).
    Ensure Family Bank Agents and Merchants are visible with the correct branding collaterals.
    Coordinate seminars, forums and Market Storms for Agents and Merchants and provide forums for sharing feedback.
    Support the Branch on dormant PesaPap activations and dormant card renewals.
    Ensure observance of the Central Bank of Kenya Guidelines on Agent Banking by sensitizing Agents and Merchants on the CBK provisions and need to comply with the same.
    Work with DFS Head office team to resolve operational issues affecting DFS Business and also ensure uptake of DFS innovations in the Branch.
    Carry out periodic and regular visits to the Merchants/Agents to drive Family Bank POS usage, ensure that dormancy levels of both Merchants are below 5 %.
    Ensure that 90% of transactions are migrated to channels.
    Responsible for reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies & procedures and adherence to Data protection Act.
    Hand hold new Digital Channels officers by providing them with guidance on how to grow their business.
    Other duties and responsibilities as allocated by Branch Manager, Chief Digital Officer, Senior and Channels Managers or regional Supervisor.
    Please note that your job description may be subject to change from time to time in line with the Bank’s strategic direction.

    KEY PERFORMANCE INDICATORS:

    Understands the Banking Act and Central Bank of Kenya (CBK) prudential guidelines, high levels of professionalism and professional development and adherence to Data Protection Act.
    Excellent people management skills, team motivation and leadership competence.
    Goal focused and able to spot business opportunities.
    Builds networks and maintains strong relationships.
    Able to manage and influence others to achieve results.
    Has passion and drive to achieve results under difficult circumstances.
    Pleasant and able to relate well in diverse social set ups and teams.
    Upholds high standard of Professionalism, integrity and respect for others.

    QUALIFICATIONS

    Bachelor’s degree in commerce/business related field.
    Creative in sales process and be able to work in high pressure environments to meet targets.
    Excellent Interpersonal & Communication skills.
    Strong organization skills and the ability to quickly assess and prioritize.
    High Integrity.
    Willingness to travel.
    Must have passion for selling.
    Must be mature & self-motivated.
    Proficiency in use of Microsoft Office Packages.
    Must be fluent in English and Swahili.

    go to method of application »

    ALL applicants MUST apply online to the email; recruitment@familybank.co.ke

    Apply via :

    recruitment@familybank.co.ke

  • Consultant, Executive Recruitment and Sourcing

    Consultant, Executive Recruitment and Sourcing

    THE OPPORTUNITY

    Reporting to the Director Talent, this role is responsible for identifying, sourcing, and recruiting for leadership roles for the Foundation’s business needs, now and for the future.

    WAYS YOU CAN CONTRIBUTE

    Partner and support the Director Talent and Head Talent Acquisition for leadership recruitment.
    Act as Subject Matter Expert (SME) for Executive level sourcing, candidate relationship management and onboarding.
    Successfully source, pipeline and fill assigned roles and determine use of and relationship with external Executive Search vendors to deliver on sourcing and recruitment activity. Manage interfaces ensuring that value is delivered to the Foundation.
    Conduct pro-active research and market mapping and generate talent insights.
    Develop detailed recruitment plans and follow them through to successful completion, adjusting as needed. Maintain meticulous tracking to enable reporting and continuous improvement.
    Create proactive pipeline development strategies for future talent needs and vacancies.

    WHO YOU ARE

    Bachelor’s degree in Human Resources or related field.
    Relevant professional qualification.
    Extensive international recruitment expertise with a focus on Africa and global talent sourcing.
    Experience in managing end-to-end executive recruitment of roles with varying degrees of complexity.
    Experience in a global role within a best practice environment, well-versed in industry trends, and the evolving competitive talent landscape.
    Experience with direct sourcing strategies including referral generation, online social networking, resume database mining, and search engine sourcing to actively build candidate pipelines.
    Hands-on experience with Applicant Tracking Systems, resume databases and sourcing tools.
    Strategic sourcing capabilities including experience with data mining and sourcing for passive candidates, particularly for more specialized roles up to executive level.
    Proven experience in executive recruitment or a related field, demonstrating a deep understanding of the executive search process.
    Experience in delivery of enterprise-wide recruitment, pipelining and onboarding programs.
    Commitment to high quality outcomes and maintaining The Foundation’s reputation.
    Strong communication, negotiation and relationship management skills.
    Strong problem-solving abilities and the ability to work independently.
    Ability to exercise skills in diplomacy, tact and discretion.

    Apply via :

    boards.greenhouse.io

  • Youth Program Assistant

    Youth Program Assistant

    The Youth Program Assistant will support the implementation of AWF’s Youth Engagement Strategy, reporting to the Senior Manager, Youth Leadership Program. The AWF Youth Engagement Strategy has 3 work areas of work, namely:

    Curating and implementing bespoke leadership programs such as the Charles R. Wall Leadership Program
    Unlocking opportunities for youth (i.e. Facilitating an opportunity sharing platform & supporting youth-led enterprises, internships)
    Strengthen the institutional capacity of youth networks and support their efforts to influence policies on biodiversity and sustainable development

    The Youth Program Assistant will be responsible for supporting the Pan-African, country level and landscape level implementation of the youth engagement strategy including through partnerships, documentation, procurement and other administrative functions of the program. The candidate will also be responsible for ensuring effective coordination with external and internal actors/stakeholders and quality assurance of AWF’s Youth portfolio. S/he will be responsible for contributing to program design and development; technical support to interventions; measurement, research and documentation; representation and partnership development, proposal and resource development; and training, mentoring and organizational learning for implementing youth program partners. This position will be based in the AWF Headquarters, Nairobi, Kenya 
    Responsibilities
    Program Development

    Support youth engagement activities and ensure that they are consistent with the youth engagement frameworks, in line with AWF values and strategic plan and in compliance with AWF procedures and quality standards.
    Support selection and awarding of youth fellowships and other opportunities.
    Support mapping, assessment, coordination, establishment and capacity development of youth led conservation focused civil society organizations to ensure vibrant youth networks are established and engaged.
    Support the collaboration and co-creation of initiatives between with the youth program and other teams to ensure the Youth agenda is embedded in AWF’s programming.

    Budget Management and Resource Mobilization 

    Support the identification of partnerships that can support AWF’s Youth Program.
    Support the development of proposals to fund the Youth Program in collaboration with Program Design, Field Programs and other relevant teams.

    Partnership and Network Building

    Support in building internal and external partnerships/synergies that can support AWF’s Youth Program
    Support the coordination with country focal persons to ensure capacities of youth program relevant stakeholders are built and engaged in advancing conservation.
    Support the coordination with procurement team to deliver procurement of all youth program related services and products
    Support the coordination with strategic communications and marketing team to ensure youth activities are effectively elevated to both internal and external audiences
    Lead the AWF Youth Leadership Newsletter, Mighty network platform and other platforms dedicated to network building 

    Measuring, Evaluation, Accountability and Learning

    Research and file youth engagement activities that have been planned for the next 6 months and document the relevance of AWF participation in the events.
    Support the coordination with the Knowledge management department to ensure that the tools to develop appropriate institutional metrics and indicators as necessary to track the Youth Program progress are rolled out.
    Support the coordination with communications and the Knowledge management department so that the most significant change stories are documented, filed and disseminated successfully.
    Support the coordination with Knowledge management to ensure regular reporting on Youth Program Strategy and Activities

    Administrative Support

    Provide high quality support to the department, including scheduling of appointments, monitor documents for signature/approval; monitor and follow up on issues and priorities; handle incoming correspondence and internal and external queries; draft and handle routine correspondence.
    Coordinate the identified youth participating in AWF events in terms of logistical support: visa processing, transfers and bookings.
    Set up and record all meetings with the external partners.
    Collect photos and or videos taken during youth events and uploading them on box for public use with correct tags and captions.
    Perform ad hoc duties and other duties assigned by the Senior Manager.

    Requirements and skills

    A degree in Office administration, Public relations, Communications or any related field.
    At least two years working experience in a related field.
    Proficiency in written and spoken English
    Experience of, and commitment to, working through systems of community participation and accountability.
    Computer skills including Word, Excel, PowerPoint, Internet & Social media.
    Strong administrative, organizational and time management skills.
    Understanding of the conservation context and youth engagement in Africa.
    Proficiency in technical and report writing.
    Ability to collate and analyze a wide range of information to draw out key strategic messages and findings.
    Aptitude in presentation and public speaking.
    Ability to plan and organize events.
    Ability to cultivate and build strong constructive working relationships within AWF and with other key constituents externally.
    Ability and willingness to travel to remote locations as may be needed.

    Apply via :

    recruiting.ultipro.com

  • B2B Marketer

    B2B Marketer

    Job Description
    Responsibilities

    Study company profile and operations to understand its marketing needs
    Conduct marketing research to identify industry trends and commercial opportunities
    Prepare detailed proposals and marketing plans
    Advise on branding, positioning, communications and other marketing issues
    Stay informed about the current trends in the industry; seek commercial opportunities for further growth
    Contribute to the overall improvement of marketing procedures within a company
    Monitor marketing projects and analyze results
    Write reports with suggestions for improvements and new ideas
    Create business plans and subsequent marketing plans, managing the budgets.
    Manage local pitches.

    Deliver substantially improved awareness and profile for organisation with clients, targets and stakeholders.
    Define (with various stakeholders) the current and emerging market and technical issues on which the organisation can comment, platforms with the right profile/delegates
    Support Industry Sector development and local profile/business needs.
    Closing and facilitating deals and advising the clients on the requirements of the same.
    Advising the management on new strategies to increase productivity on your part.
    keep abreast of the ever changing market, rules and regulations governing the industry.
    Creative and strategic ideation to meet client business needs;
    Business development in the market to grow the client list;

    Project management;

    Maintain client portfolio and Resolve customer complaints
    Conduct market research and analyze current market conditions and competitor information
    Develop marketing and sales plans/activities
    Prepare reports on a daily, weekly and monthly basis
    Support and cooperate with the other staff for the common goal of developing business

    Any other duty as may be assigned 

    Requirements

    Proven experience as Marketer or similar role
    Knowledge of data analysis and market research
    In-depth knowledge of marketing principles and best practices
    Ability to think strategically and analytically
    Apt in writing proposals and reports
    Communication (oral and written) and presentation skills
    Outstanding organizational abilities
    Ability to organize, plan, and multi-task
    BSc/BA in marketing, communications, business or relevant field

    Interested and qualified candidates should forward their CV to: office@cloversmtc.com using the position as subject of email.

    Apply via :

    office@cloversmtc.com

  • Business Analysis Consultancy Services for Insurance Scheme – Smallholder Farmers

    Business Analysis Consultancy Services for Insurance Scheme – Smallholder Farmers

    Scope of Work

    For this proposal VFI is seeking written proposals for a consultant to provide a business analysis on the following question: Which insurance scheme to implement to cover smallholder farmers
    A focus should be given to existing insurance products that fit for farmers in the context of climate change in the world, but also narrow down to current products available on the Kenyan and Tanzanian insurance market. The study should also take into consideration previous experiences and challenges faced while implementing this kind of product through VisionFund’s network. The analysis should also consider current products in place at VFI including the ARDIS scheme and how to improve it to extend its benefits to non-borrower clients.

    The business analysis should provide:

    International general statement of agri-insurance products
    Market assessment focused on Kenya and Tanzania with current products available, regulatory framework
    Needs assessment from farmers in Kenya and Tanzania
    An analysis of current products in place at VF, including Ardis product
    A general recommendation on the options to choose by VFI regarding the implementation of agri insurance products and the improvement of Ardis product with example of premiums & process and conditions required to make the projects successful.
    Implications/possibility of offering the recommended product(s) to other microfinance institutions outside of our own network of MFIs and other organizations such as NGOs on a stand-alone basis
    A proposed step-by-step action plan on the recommended option

    Please submit your interest in participating to asma_alzarieni@wvi.org before the end of Nov 30th, with the subject if the email to be RFP 2857569 – Business Analysis Consultancy services for insurance scheme – smallholder farmers – VF Kenya and Tanzania

    Apply via :

    asma_alzarieni@wvi.org

  • Head Instructor Special Class Instructors Beauty Therapist/ Masseuse Tennis / Squash Instructor Fitness Instructor

    Head Instructor Special Class Instructors Beauty Therapist/ Masseuse Tennis / Squash Instructor Fitness Instructor

    UNRC is seeking a head instructor to provide professional fitness activities that include coaching, teaching classes and program design to United Nations Recreation Centre members and guests. The head instructor works towards creating excellence in the fitness centre. Incumbent will report directly to the UNRC manager and below are the responsibilities.
     

    Incorporating “integrity, respect for diversity, professionalism” into all aspects of the position, to ensure UN values are and integrated into UNRC culture and programs. And be a role model to other instructors.
    Maintaining a consistent professional image through dress, actions and relationships with others.
    Proving report on faulty/damaged gym equipment for quick repair turnaround.
    Responding to incident, accident, and behaviour concerns from both members and instructors.
    Ensuring that the appearance of fellow instructors is in line with UNRC standards when on duty.
    Facilitating gym use, including but not limited to set-up, monitoring, and tear down of special sports events/tournaments.
    Confidently, tactfully and dissenting respectfully while enforcing UNRC policies.
    Connecting, interacting, and developing positive relationships with members and ensure that all activities are run smoothly. 
    Ensure the safety and well-being of members while in the gym.
    Ensuring members are using facilities and equipment in a proper manner.
    Maintaining good public relations with members and always represent the best interests of the UNRC and create and enjoyable and welcoming environment.
    Be responsible and fulfil his/her commitments to shifts and fitness schedules.
    Ensuring that the gym facilities and services provided are to a high level.
    Undertaking such other duties that may be reasonably required.
    Providing a warm UNRC welcome and continually improve the overall member experience.
    Ensuring the cleanliness of the gym and maintenance of the gym equipment in line with UNRC standards.
    Delivering informative inductions for new members to the gym.
    Rotating through the gym, interacting with all members offering advice or alternative training techniques.
    Ensuring gym rules are observed by members and guest for their safety and wellbeing.
    Actively manage the performance and operations of UNRC individual contractors, including floor circulation and prepare
    Monthly gym floor schedule and fitness class schedule. 
    The head instructor’s name should also appear on the monthly gym floor instructor’s schedule, the days and times he/she is on/off duty. Just like other instructors, he will not provide personal training services while on duty. PTs must be arranged when he is off duty.
    Performing all responsibilities of a fitness instructor position while serving as head instructor and sign in when reporting on duty and sign out when going home, comply with the Individual Contractor code of conduct as signed.

    Qualifications/special skills

    Candidates/Diploma of High School Certificate is required.
    Certificate in fitness from ACE, ITEC or related qualifications is required. 
    Proven experience of CPR and First Aid desirable.
    A minimum of 2 years experience from a reputable organization/setting is required.
    Knowledge of fitness as a service, fitness products and equipment is required.

    Languages

    Fluency in oral and written English is required.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Tour Consultant

    Tour Consultant

    Our consultants ensure that they pay great attention to the finite details of your travel arrangements and make them into an executable SOP (Standard Operating Procedures).

    Some of the skills you’ll bring with you are:

    University degree or equivalent in a Tour or related field.
    Minimum 3 years of tour industry experience in a Reservation, Consultancy, Sales and roles with proven experience
    Excellent communication and interpersonal skills, plus a good sense of customer service
    Base level working knowledge of key East African Wildlife.
    Extensive product knowledge for African destinations and travel product development
    Personal and/or professional travel experience and rich knowledge of African wildlife, Culture, Art
    Excellent organizational and Time Management skills, Research, Microsoft Office & Presentation
    A Driver’s License is a bonus but not a must.
    Additional foreign language expertise also a bonus

    Your day will vary, but some of the tasks you’ll take the lead on are:

    Identify lacks in our offering and generate new ideas that promote our trips
    Work with the sales and marketing team to produce advertising through various marketing channels such as Articles, TripAdvisor, Google etc
    Respond to enquiries quickly and energetically using both using email and phone
    Work as a team to track all enquiries efficiently and leave all customers feeling supported, engaged and fully prepared.
    Research, contact and work with International Travel Agents to secure trips.
    Build rapport and maintain client relationships over multiple conversations;
    Apply the correct sales process to gain the highest lead-conversion rate and ensure a smooth and supported customer experience.
    Monitor and report on sales activities and trends.
    Assist Head office to designing flexible tour packages to meet of different clients.
    Prepare itineraries and quotes/ Organise bespoke departure packs for travellers.
    Ensure relevant projects have all the required information about the travellers.

    Send your CV, Cover Letter, Travel Portfolio and one of your Social Media Handles to our email: info@bobuafrica.com. Remember to set your Email title as: Job title + Your name

    Apply via :

    info@bobuafrica.com

  • Proposal Specialist

    Proposal Specialist

    Our client is seeking a Proposal Specialist, who will play a pivotal role in researching, drafting and submitting proposals for work or funding, and providing insights, analysis, research, and support consulting projects.
    Primary responsibilities will involve working on bids and business proposals, conducting research, analysing data, and assisting with project deliverables. You will collaborate with a team of consultants, economists, and other professionals to deliver high-quality economic insights to clients.
    Responsibilities:

    Bid and Business Proposal Support (60%):

    Play a key role in the preparation of bids and business proposals by conducting research, analysing data and presenting it in a clear and concise way, and providing insights.
    Collaborate with the consulting team to develop compelling analysis and value propositions in response to client needs.
    Assist in drafting sections of bid documents, methodology, and project approach.
    Lead in putting together a relevant team of professionals to undertake the work

    Project Support (20%):

    Assist in the development of project plans, milestones, and deliverables to ensure timely completion of assignments.
    Collaborate with the consulting team to support project-specific tasks.
    Coordinate teams that are in charge of project delivery.
    Is able to drive delivery and push to ensure high quality and on-time delivery of projects.
    Can manage the client effectively, providing timely communication and addressing any concerns.

    Data Collection and Measurement (20%):

    Identify and gather relevant data from reputable sources, ensuring accuracy and reliability.
    Develop data collection strategies and methodologies, including surveys, interviews, or secondary research techniques.

    Requirements:

    Bachelor’s or Master’s degree in any field from a university that is accredited in Kenya
    Demonstrated expertise in developing persuasive proposals, with a particular advantage in grant proposals and public finance proposals
    Extremely high attention to detail and has a methodical and systematic approach to work.
    Extremely high writing and communication skills, and can make a compelling case to clients
    Strong analytical skills, and data interpretation techniques.
    A team player and is able to work with others in person as well as remotely
    Previous experience working as a consultant for well known professional services firms

    Apply via :

    www.careers.dpckenya.com

  • Monitoring, Evaluation and Learning (MEL) Manager

    Monitoring, Evaluation and Learning (MEL) Manager

    Your Charge:

    To lead the monitoring, evaluation and learning functions in Living Goods Kenya working hand in hand with the Global Office and Performance, Evidence and Insights shared services to strengthen Kenya programs performance and to generate local insights and evidence.

    Monitoring and Evaluation

    Oversee the implementation of the country monitoring and evaluation plan in alignment with organization plan
    In collaboration with analysts provide comprehensive progress reports on all Kenya programs
    Collaborate with teams to develop and implement Kenya project specific MEL plans
    Collaborate with the Global MEL team in designing KPIs and targets for LG Kenya programs.
    Provide technical input into funding proposals for Kenya

    Evaluations Research

    Support the Global Research Manager with local context and technical review into LG Kenya’s evaluations, research and experiments initiatives (study designs, methodology and field implementation of surveys)
    Implement Kenya-based research/evaluation initiatives undertaken by external consultants including obtaining necessary ethical approvals.
    Initiate and execute operations research initiatives based on Kenya program needs.

    Data Quality Control

    Oversee the implementation of Quality Control (QC) strategies, tools and processes ensuring adherence to to QC Standard Operating Procedures (SOPs) and working hand in hand with service delivery teams for PDSA cycle to be adopted.
    Oversee QC reporting, ensuring quality and timely dissemination to LG-Kenya management and service delivery teams. QC reports to include data analytics, gap identification and key recommendations
    Coordinate periodic surveys, data verification processes, data analysis and customer satisfaction feedback mechanisms

    Learning

    Design and compilation of key lessons learned and best practices emanating from field implementation and research initiatives.
    Represent LG at national and international fora including technical working groups, communities of practice, conferences, workshops and meetings.

    Management

    Lead, supervise, mentor and coach the country MEL team to enhance their capacity to deliver effectively. – Identify appropriate capacity building initiatives and opportunities for the team and build team effectiveness.

    Minimum Qualifications:

    A first degree in M&E, Public health, epidemiology, statistics or a related field.
    A postgraduate degree in a relevant discipline would be an added advantage and/or professional certification in MEL or project management.
    At least 7-9 years of work experience with 1-3 years at managerial level

    Professional Certifications/Qualifications:

    Specialization and/or professional certification in Monitoring and Evaluation

    Key Competency Requirements:

    Strong analytical and critical thinking skills with the ability to provide guidance on MEL solutions
    Clearly understands operational strategy and objectives and linkages to organizational strategy.
    Manages programs/projects to ensure all team members are fully deployed and skills are matched to the project requirements.
    Strong management orientation and high levels of integrity.
    Thinks several steps ahead to anticipate likely outcomes and decide on the best course of action.
    Ability to communicate both inside and outside the organisation and make formal presentation.

    Apply via :

    livinggoods.applytojob.com