Application Deadline: Application Deadline May 26, 2023

  • Business Banking Sector Head – Coast region 

Senior Credit Manager – CIB 

Operational Risk Advisor

    Business Banking Sector Head – Coast region Senior Credit Manager – CIB Operational Risk Advisor

    Job Summary

    To directly lead a relationship team(s) covering a portfolio of Business Banking customers with specific focus on Coast Region. 
    To be a key member of the Business Banking Leadership Team, driving business performance within Coast Region.
    Performance management and coaching of members of the Business Banking team in Coast Region
    To personally relationship manage and sustain a portfolio of Business Banking customers, building long term relationships founded on efficient and reliable support for their business. This is achieved particularly through offering quick risk decisions, product solutions and managing consistency and quality customer experience.
    The primary objective is to maximize risk-adjusted portfolio contribution, while balancing the requirements for lending to and Risk.
    The jobholder will be responsible for business development both with new customers and with existing customers where they are expected to increase “wallet share”.
    The jobholder will also be responsible for driving ecosystem banking practice within the region working closely with CIB and Retail teams to drive growth 
    The job holder will be expected to develop an intimate knowledge of the various sectors and industry partners within Business Banking supporting growth in the region,  relevant regulatory frameworks and demonstrate the ability to engage all stakeholders to support the team in business development activities.

    Job Description
    Key Accountabilities/Deliverables/Outcomes 
    Sales & Service -Time split 40%

    Grow the industry team’s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives.
    Formulate business development strategies and objectives for the Coast BB segment to meet changing market needs.
    Monitor the conformance of the team using new relationship development procedures.
    Monitor results of customer surveys for the Segment against target service quality standards.
    Monitor levels of complaints and quality of handling for the BB Coast portfolio.
    Proactively research competitive threats/opportunities within the team’s market and geographical area.
    Communicate all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes.
    Conduct annual and if appropriate, interim reviews of customers borrowing facilities
    Conduct annual and if appropriate, interim reviews with non-borrowing customers
    Determine the products that are most effective in meeting customers’ needs and be able to sell these at short notice both reactively and proactively

    Business Management -Time split 30%

    Manage performance of the Coast Business banking team against key financial (risk-adjusted contribution) sales, service, and operational targets.
    Champion, manage and monitor implementation of change impacting the team and arising from Central and local business change programs.
    Consult customer owners/managers on financial/credit issues and general business practices/ideas.
    Support the team to develop Customer Relationship Plans for customers in a managed portfolio.
    Work closely with the Business Banking Director in driving and delivering business performance in the country
    Research, create, and follow up on a target list for potential new business
    Identify priority customers using the Customer Relationship Planning templates to assess their present and potential contributions.
    Control and quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.

    Staff Management – Time split 30%

    Lead the RMs and CMAs within the team using a team-based management approach.
    Help team members to identify strengths and weaknesses in their own skills and attributes, review their self-development plans and ensure training and development needs are accommodated.
    Coach team members on relationship development, service quality, and risk.
    Assess managers’ performance against the contract. Review and input to Performance Development Reviews.

    Role/person specification
    Preferred Qualification

    The Job holder will be a degree holder and also be an ACIB or equivalent.

    Knowledge and Skills
    Essential

    Detailed knowledge of the Core set of products
    For Complex products, will have a detailed knowledge of the requirements of the more sophisticated customers.
    Introduce the product and coordinate the introduction of the relevant Group product specialist.
    A good knowledge of the products and services available in the Personal Sector is also required.
    A broad understanding of policies and strategies within the country as they relate to the demands of the customer base.
    A detailed understanding of Country and CBRM guidelines and credit risk policies

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Project Manager

    Project Manager

    Purpose of the role

    We are currently seeking a skilled and experienced Project Manager to join our team in Nairobi, Kenya. The successful candidate will be responsible for Supporting project management functions that enable the effective and efficient delivery of tactical engagements that have a planned start and end date; also includes support for strategic engagements without defined start and end dates.

    Job Description

    Manage and provide leadership for the delivery of projects in single service line or highly complex projects for a single client
    Manage project support and be responsible for ensuring appropriate resource allocation
    Update policies, procedures, standards, methodologies, and guidelines for project management
    Resolve prioritization conflicts between projects
    Builds more complex project plans and milestones
    Maintains project status and performance data used for reporting
    Organizes project activities and meetings across broader teams
    Monitor work of subject matter expert personnel, providing support and interpretation of instructions/objectives
    Manage and communicate project scope, goals, and responsibilities to the project team; establish clear stakeholder expectations and requirements of varying degrees of complexity.
    Performance appraisals, coaching, and mentoring of associate-level staff

    Qualifications

    Bachelor’s degree
    Project Management Certification – PMP or Prince 2
    At least 4 years of experience in a Project management – level role or capacity
    3 years of direct people management experience.
    Exceptional internal and external stakeholder management skills.
    Experience supporting an outsourcing or client services organization.
    Demonstrated a sense of urgency and ability to prioritize effectively.
    Strong business acumen and strategic thinking.
    Demonstrated leadership, problem-solving, facilitating, team building, conflict resolution, and negotiation skills.
    Requires excellent communication skills, both verbally and in writing.
    Strong data analytics capability

    Apply via :

    jobs.smartrecruiters.com

  • Branch Sales Representative

    Branch Sales Representative

    Responsibilities

    Generate sales leads for the company’s solutions and products.
    Meet or exceed the set sales goals.
    Provide appropriate service and information to all incoming clients at the branch.
    Maintain an accurate Customer Relationship Management (CRM) database by entering and updating client information.
    Provide quotations to branch clients and follow up on issued quotes for closure.
    Adhere to the company’s policies and procedures at all times when assisting customers.
    Conduct sales visits to clients and potential clients to evaluate needs or promote products and services.
    Ensure high levels of customer satisfaction through excellent sales service.

    Qualifications

    Diploma in Sales & Marketing or Electrical/Electronics/Mechanical/Water engineering from a recognized institution.
    Minimum 4 years relevant experience. 
    Proven working experience in a retail sales environment preferably from an FMCG.
    Valid driving license.
    Sales experience from technical backgrounds is an added advantage.
    Competency in Microsoft applications including Word, Excel, and Outlook.
    Computer literacy, including knowledge of relevant software packages, such as CRM systems.
    Basic understanding of sales principles and customer service practices.
    Excellent written, verbal communication and interpersonal skills.
    Friendly, helpful, confident and engaging personality.
    Ability to remain calm and polite when dealing with complaints or challenging clients.
    Strong problem-solving skills to determine the best possible solutions for client issues.

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Branch Sales Representative –Solar) to vacancies@corporatestaffing.co.ke on or before 26th May 2023.

    Apply via :

    vacancies@corporatestaffing.co.ke

  • Marketer 

Human Resources Personnel 

Social Media Researcher 

General Manager-Construction

    Marketer Human Resources Personnel Social Media Researcher General Manager-Construction

    Job Details

    Create business plans and subsequent marketing plans, managing the budgets.
    Manage local pitches.
    Deliver substantially improved awareness and profile for organisation with clients, targets and stakeholders.
    Define (with various stakeholders) the current and emerging market and technical issues on which the organisation can comment, platforms with the right profile/delegates
    Support Industry Sector development and local profile/business needs.
    Closing and facilitating deals and advising the clients on the requirements of the same.
    Ensuring that you have sufficient knowledge of the services that Clovers MTC Ltd provides and employment database
    Advising the management on new strategies to increase productivity on your part.
    keep abreast of the ever changing market, rules and regulations governing the industry.
    Creative and strategic ideation to meet client business needs;
    Business development in the market to grow the client list;
    Project management;
    Maintain client portfolio and Resolve customer complaints
    Conduct market research and analyze current market conditions and competitor information
    Develop marketing and sales plans/activities
    Prepare reports on a daily, weekly and monthly basis
    Support and cooperate with the other staff for the common goal of developing business
    Any other duty as may be assigned

    go to method of application »

    Interested and qualified candidates should forward their CV to: office@cloversmtc.com using the position as subject of email.

    Apply via :

    office@cloversmtc.com

  • HR Assistant

    HR Assistant

    Key Responsibilities

    Knowledge of various HR functions such as pay & benefits, recruitment, onboarding, evaluation, training & development, etc.
    Maintain HR documentation, prepare and maintain records 
    Offer department managers support with their HR needs.
    Manage staff performance and participate in annual appraisals.
    Assist in conducting Human Resource Department mini audits and submit preliminary reports.
    Assist in the training and development process.
    Maintain personal files and documentation, prepare staff correspondence letters and
    Ensure statutory regulations are followed.
    Ensuring timely renewal of contracts and agreements.
    Responsible for staff welfare like team bonding activities and staff engagement initiatives.
    Assist in preparing monthly payroll in liaison with the accounts department.
    Any other duties that may be assigned from time to time.

    Qualifications 

    Bachelor’s Degree in a Business Administration, Human Resource or any other related qualifications.
    3-4 years experience.
    Excellent interpersonal and communication skills.
    A keen sense of thoroughness and an eye for detail.
    Marked ability to prioritize and effectively complete allocated tasks.
    Be able to understand and carry out instructions.
    Computer literate with good working knowledge of MS Office.
    Ability to report to work by 7.00 am except on Sundays.
    A team player, proactive, creative, and problem solver.

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (HR Assistant – Manufacturing) to jobs@corporatestaffing.co.ke  before 26th May 2023.

    Apply via :

    jobs@corporatestaffing.co.ke

  • Community Outreach Worker

    Community Outreach Worker

    POSITION SUMMARY:
    HIAS works with   communities’ natural systems to optimize support for Persons with Specific Needs (PSNs). This approach enables HIAS to meet the safety, psychosocial, economic, and justice needs of PSNs; and facilitate their access to appropriate care. HIAS seeks to recruit a Community Outreach Worker who will be required to identify the most at risk and vulnerable refugees, provide them with necessary information as needed and link them with opportunities for psychosocial assessment and vulnerability assessment preceding appropriate intervention.
    ESSENTIAL FUNCTIONS:

    Identification of the most vulnerable refugees in the community in need of protection and psychosocial support (including counselling, food assistance, protection concerns, financial assistance, medical assistance etc.)
    Participation in community awareness and information dissemination to members of the community.
    Assist in referral of vulnerable refugees in the community to partner agencies for appropriate intervention.
    Provide support to caseworkers in the follow up and tracking of individual cases and updating the status accordingly.
    Assist in the provision of direct assistance to refugees in the community.
    Assist with translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.
    Assist in the mobilization of community members for support groups, community forums and sensitization campaigns within the communities.
    Accompany case workers for home visits, conduct individual visits, follow-ups and provide feedback reports to the case workers.
    Provide weekly and monthly quantitative and qualitative reports to the line manager highlighting individual performance, progress against targets and client needs and outcomes of assistance provided.
    Attend regular staff meetings, monthly debriefings, trainings, and other meetings as required and ensure regular personal development and supervision.
    Perform other related duties as assigned.

    QUALIFICATIONS & REQUIREMENTS:

    1 year working experience, including at least 6 months working with the refugee community, preferably with an NGO.
    Experience in the field of refugee protection and assistance is an added advantage.
    Basic literacy, writing and numeracy skills.
    Should be well integrated to the dynamics and needs of members of the refugee community within their areas.
    Good working knowledge of the community needs and gaps
    Ability to work with members of the community with little or no supervision
    Computer literacy
    Strong communication and interpersonal skills
    Basic counselling skills
    Strong problem-solving skills
    Strong training skills in community development and working with PSN will be an added advantage.
    Knowledge of Accountability to Affected Populations (AAP)
    Knowledge of Prevention of Sexual Exploitation and Abuse (PSEA) will be an added advantage.
    Proficiency in English or Kiswahili, Somali and other languages spoken within the Somali and Ethiopian communities eg: Amharic, Oromo,  tc.

    Interested and qualified candidates should forward their CV to: Community Outreach worker Somali Nationality (Refugees)- Careers At HIAS Inc. (hrmdirect.com) using the position as subject of email.

    Apply via :

    hias.hrmdirect.com

  • Temporary MHPSS Officer

    Temporary MHPSS Officer

    POSITION SUMMARY:
    HIAS Kenya is seeking to recruit a Temporary Mental Health and Psychosocial Support (MHPSS) Officer to support the implementation of MHPSS activities in Kenya to improve access to appropriate PSS care and strengthened protective environments for conflict-affected individuals and communities. The position holder will be mainly responsible for carrying out MHPSS activities on a day-to-day basis in project implementation locations such as, HIAS field offices communal centers, community facilities, and remotely. The position holder will also expect to document daily service data, observations, and best practices of HIAS’ and implementing partners’ emergency MHPSS responses activities to reinforce existing community systems and PSS within a multi-sectoral response system MHPSS programming. The MHPSS Officer will report to the Sub Office Coordinator.
    ESSENTIAL FUNCTIONS:

    Establish standard operating procedures for the provision of MHPSS support to refugees/asylum seekers.
    In coordination with protection colleagues, develop a brief assessment as part of intake to determine emergency needs.
    Ensure community-based approaches are applied in MHPSS programming and communities considered as key stakeholders.
    Provide ongoing technical support and Psychosocial (PSS) supervision to support  HIAS staff and partners, including basic training on Doing What Matters in Times of Stress and Self Help Plus – SH+
    Provide and facilitate an integrated, up-to-date, and individualized, group and family MHPSS interventions.
     Facilitate positive parenting skills for parents and caregivers of vulnerable refugees supported by HIAS and implementing partners.
    Ensure coordination and ensure timely support provision for local organizations to integrate basic PSS support and linkage into inter-sectoral referral pathways.
    Develop culturally appropriate psychosocial activities, including social support and group activities.
    Provide capacity building on MHPSS guidelines and standards, PSS, Psychological First Aid (PFA), safeguarding, protection principles, Do No Harm approaches, and Core Humanitarian Standards training offered for HIAS staff, the staff of implementing partners, and key members of the community.
    Support and contribute to the development of monitoring tools for MHPSS interventions to support quality programming in compliance with international standards.
    Participate and contribute to the development of appropriate Information, Education and Communication (IEC) material to support the training and program implementation for MHPSS interventions and review existing IEC materials to ensure that MHPSS aspects are included in health and protection response and prevention messaging.
    Contribute to the development of HIAS’ MHPSS operational strategy as well as the design of new relevant MHPSS interventions in Kenya tailored to the identified MHPSS needs and in compliance with the HIAS’ MHPSS intervention theory of change and existing best practices and global standards.
    Serve as the primary point of contact between HIAS and local partners in the inter-agency, multi-sectoral technical working groups and MHPSS services related matters.
    Coordinate with HIAS partners and local organizations to create linkages for refugees for promotion of quality referral pathways, strengthening MHPSS services and ensuring their integration of MHPSS concerns to different sectors.
    Provide inputs to regular progress reports and Situation Reports as well as perform other activities as required.

    QUALIFICATIONS & REQUIREMENTS:

    A degree in psychology, counselling or a related field from a recognized university.
    Minimum of 2 years working in MHPSS programming; preference for candidates who have previous experience with direct service provision to vulnerable refugees and migrant populations in emergency setting.
    Demonstrated experience with operationalizing MHPSS Global standards and principles, including knowledge of IASC and other international humanitarian standards for MHPSS programming.
    Demonstrated ability to maintain confidentiality and respect for clients.
    Experience in capacity building including facilitation of diversity and inclusion, community-based training and awareness raising.
    Excellent organizational and problem-solving skills.
    Responsible, Professional and with Integrity.
    Ability to work with people from different culture settings.
    Ability to work effectively with teams.
    Excellent interpersonal, written, and oral communication skills.
    Experience working with vulnerable populations, especially refugees or asylum seekers.
    Knowledge on Computer; Ms-Office, Email and Internet.
    Knowledge on Accountability to Affected Populations. 
    Knowledge on Prevention of Sexual Exploitation and Abuse (PSEA).

    Interested and qualified candidates should forward their CV to: Temporary MHPSS Officer – Careers At HIAS Inc. (hrmdirect.com) using the position as subject of email.

    Apply via :

    hias.hrmdirect.com

  • Technologist Grade ABC Department of Biology 

Senior Technologist Grade DEF Department of Biology

    Technologist Grade ABC Department of Biology Senior Technologist Grade DEF Department of Biology

    AD/5/25/23

    Applicants must be holders KCSE mean grade C with credits in relevant subjects and ordinary
    Diploma in Applied Biology or bio medical Techniques or equivalent qualification from a recognized learning Institution. They should have three (3) years’ experience as Trainee Technologist grade IV
    The successful candidate will be expected to participate in student practical/ demonstration/ research activities and maintenance of laboratory equipment. They are also expected to be team player.

    go to method of application »

    NOTES Applications should be emailed as one file in PDF to: recruit-tabcb@uonbi.ac.ke CLOSING DATE: FRIDAY, MAY 26, 2023

    Apply via :

    recruit-tabcb@uonbi.ac.ke

  • Human Resource Officer

    Human Resource Officer

    Responsibilities

    Develop and implement HR strategies and initiatives aligned with the overall business strategy,
    Management of employee relations by addressing demands, grievances or other issues,
    Manage the recruitment and selection process,
    Support current and future business needs through the development, engagement, motivation and preservation of human capital,
    Develop and monitor overall HR strategies, systems, tactics and procedures across the organization,
    Nurture a positive working environment,
    Oversee and manage a performance appraisal system that drives high performance,
    Maintain pay plan and benefits program,
    Assess training needs to apply and monitor training programs,
    Report to Head of HR & Admin and provide decision support through HR metrics,
    Ensure legal compliance throughout human resource management.

    Qualifications

    Minimum Education: Undergraduate degree in Human Resource Management from a recognized University
    Exposure in supervision role in similar profession i.e. in HRM for at least 3 years.
    Confidence & persistence: having confidence in own knowledge and skills i.e. understanding of Strategic Human Resource Management orientation.
    Excellent interpersonal skills – able to align staff with the right culture, values and attitude, building employees commitment, influencing sustainable staff and organizational productivity.
    Excellent communication skills- Promotes the image of the organization at all times to all the stakeholders through practical demonstration of the Core values and all other policies.
    Proficiency with Microsoft Office products required; strong working knowledge of Microsoft Access & Excel among other data analysis tools is preferred.
    Ability to plan maintains focus and positive attitude during high volume of work while multi-tasking with changing priorities.
    Self-motivated, efficient worker with high standards for quality of processes and results who can work independently.
    Quick learner that is methodical and analytical who possesses excellent organizational and people management skills.
    Intrinsic desire to continuous learning.

    For those who are interested in this position, please submit the application letter and Curriculum Vitae with three official references and scanned copies of your credentials to;The Human Resources & Administration Officer YehuMicrofinance Services LtdP.O. BOX 82120 – 80100MOMBASAOr you can also email the applications through info@yehu.org and hr@yehu.org The closing date for applications is 26th May, 2023.Only shortlisted candidates will be contacted.

    Apply via :

    info@yehu.org