Application Deadline: Application Deadline May 17, 2023

  • Developer – Web Developer 

Developer – SharePoint Develop

    Developer – Web Developer Developer – SharePoint Develop

    Brief Description        
    We are seeking to hire a Full Stack Developer who can carry out our web development and design tasks. He / She will work on the website’s or application’s front, and back ends. Problem-solving and coordination with the project’s core technology teams are among the tasks. The role will require the candidate to be able to create complete platforms, including clients, servers, and databases. The successful candidate will be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. (Grade H09)
    Detailed Description        

    Developing front end website architecture. 
    Designing user interactions on web pages. 
    Design client-side and server-side architecture. 
    Creating servers and databases for functionality. 
    Ensuring cross-platform optimization for mobile phones. 
    Ensuring responsiveness of applications. 
    Working alongside graphic designers for web design features. 
    Seeing through a project from conception to finished product. 
    Designing and developing APIs. 
    Meeting both technical and consumer needs. 
    Staying abreast of developments in web applications and programming languages 
    Troubleshoot, debug and upgrade software. 
    Write technical documentation. 
    Work with data scientists and analysts to improve software. 
    Develop and manage well-functioning databases and applications 

    Knowledge and Experience 
    Qualification (Minimum) 

    Bachelor’s degree in computer technology, Computer Science, Information Technology, Computer Engineering, or related degree 

    Years of Experience (Minimum) 

    Proven experience as a Full Stack Developer for at least 4 Years

    Additional Qualifications

    Proven experience in .Net Development (ASP.Net & C#) Good knowledge of SEO, web application development, network diagnostics, and analytical tools 
    Deep functional knowledge or hands on design experience with Web Services (REST) is needed to be successful in this position. 
    Familiarity with JavaScript frameworks such as Angular JS, React, and Amber. 
    Proficiency with server-side languages such as Python, Ruby, Java, PHP, and .Net. 
    Proficient with SQL or Oracle database Ability to multitask with strict time constraints, budgets, and business goals. 
    Leadership or Management experience managing a team. 
    Uphold company’s policies and procedures. 
    Creativity while creating and working on the website. 
    Meticulous and organized approach to work 
    Thoroughness and attention to detail 
    Excellent communication skills – both written and verbal 
    Excellent problem solving and analytical skills. 
    Familiarity with agile business practices 
    Resourcefulness and troubleshooting aptitude. 
    Researching different and new software and maintaining software documentation. 

    Other Skills 

    Good understanding of Software Development Life Cycle process 
    Git/ Azure Devops Behavioral competencies 
    Working in collaboration with various teams on multiple projects 
    Operating in the industry with expert guidance in the field 
    Hands-on experience with creating user-friendly web pages 
    Learning opportunity with scope of growth 
    Work closely with project managers and designers 
    Requirement to provide creative solutions to solve complex problems 
    Ability to work independently as well as in a team environment for projects

    Job Requirements        
    Knowledge and Experience Qualification (Minimum) 

    University degree in IT or relevant field Additional Qualifications 
    MCP 
    ITIL foundation certification 
    A+ or equivalent Vendor based technical training/ certification e.g., HP/Dell
    Years of Experience (Minimum) At least 1- 3 years’ experience in offering technical IT support in a busy environment.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Brand Communications Intern

    Brand Communications Intern

    As a Brand Communications Intern, you will help us amplify our brand, and tell our brand story in an  inspiring, compelling, and meaningful way. You will support the FTA Communications Team in delivering brand communications around an  exciting new brand project and coordinating with colleagues in various other functions at the secretariat and regional offices. 
    Your Role Will Include:
    Brand & Communications

    Collaborate with cross-functional teams on projects and initiatives (within reasonable scope),  remaining flexible and willing to contribute.
    Support in project documentation with a key focus on impact collation, dissemination, and  visibility. 

    Creativity and Ideation

    Offering ideas, bringing genuine enthusiasm and creativity to the table
    Keeping your team updated with any brand activity, creative executions, media news, and  related topics. 

    Project Work

    Taking ownership of essential tasks related to project implementation and delivering them  to a high standard
    Responsibility for managing regular day-to-day routines including reporting

     
    Any other duties as may be assigned.
    QUALIFICATIONS REQUIRED 

    University Degree in Media, Communications, Public Relations, or Journalism 
    Minimum of 1-year relevant experience in communication or brand PR is an added advantage

    SKILLS AND COMPETENCIES

    Excellent writing and verbal communication skills
    Proficiency in using a computer and various office software packages including MS Word, Excel,  and PowerPoint Presentations. 
    Attention to detail and accuracy
    Must be a good team player with a high degree of initiative, flexibility, and tolerance
    Highly adaptive and able to work under minimum supervision
    Ability to collect information from the field

    An application form (CVs will not be accepted). Qualified applicants will be subjected to background checks as a pre – condition of employment. Completed applications should be saved in the applicant’s name and the position (Brand Communications Intern) and be e-mailed to recruitment@fairtradeafrica.net. The closing date for the applications is 17th May 2023

    Apply via :

    recruitment@fairtradeafrica.net

  • Security Intern

    Security Intern

    JOB PURPOSE
    The security unit is looking for an intern to support critical unit functions, here in Nairobi. It is a great opportunity to see how the security unit works and get exposure to both field missions ‘life’ as well as the office-based workplan in Nairobi.
    KEY ACCOUNTABILITIES (not all-inclusive)
    The intern, reporting to the Security Officer, is expected to:

    Assist in compiling factual information, to facilitate reporting and decision-making process.
    Assist in planning and preparation of field missions.
    Assist in preparation of security assessment reports after field missions.
    Support compiling routine security reports and ensure relevant databases are accurately updated at all times.
    Assist in the inventory control and maintenance of security equipment, to ensure its
    appropriate functioning at all times.
    Support in the emergency and contingency planning documentation.

    STANDARD MINIMUM QUALIFICATIONS
    Education:

    Bachelor’s degree in Security Management, International Relations or Law Enforcement or other relevant field.
    Currently enrolled in a master’s degree programme and have attended classes in the past 12 months, or a recent graduate from a bachelor or graduate programme (within six months prior to the application to the internship programme) ; or
    Graduated no longer than 1 year ago from a Bachelor’s/master’s degree or equivalent studies.
    Language:  Fluency in both oral and written English is required. Knowledge of another UN language is an advantage.

    KEY COMPETENCIES

    Adaptable to an international, multicultural, and multilingual environment
    Adaptable to an international, multicultural, and multilingual environment
    Availability and willingness to travel as required to different areas in Kenya
    Good communication skills and be able to work in a team
    Ability to work under minimum supervision

    Apply via :

    career5.successfactors.eu

  • Senior Lecturer 

Lecturer (5 Posts) 

Records Management Officer 

Records Management Assistant 

Corporate Communication Officer 

Senior Librarian 

Library Assistant 

Senior Instructor 

Senior Office Administrator 

Office Administrator 

Senior Security Officer 

Enrolled Nurse 

Human Resource and Administrative Assistant 

Supply Chain Management Assistant 

Information Communication Technologist Officer 

Senior Driver 

Drivers 

Technician 

Accounts Assistant 

Technologist 

Manager, Finance and Accounts 

Principal Supply Chain Management Officer 

Senior Accountant 

Principal Human Resource and Administration Officer (One position) 

Principal Planning, Resource Mobilization, and Business Development Officer

    Senior Lecturer Lecturer (5 Posts) Records Management Officer Records Management Assistant Corporate Communication Officer Senior Librarian Library Assistant Senior Instructor Senior Office Administrator Office Administrator Senior Security Officer Enrolled Nurse Human Resource and Administrative Assistant Supply Chain Management Assistant Information Communication Technologist Officer Senior Driver Drivers Technician Accounts Assistant Technologist Manager, Finance and Accounts Principal Supply Chain Management Officer Senior Accountant Principal Human Resource and Administration Officer (One position) Principal Planning, Resource Mobilization, and Business Development Officer

    ADVERT NO. EXT/12/04/2023
    Duties and responsibilities at this level will entail:

    Teaching specified subjects in accordance with the syllabus;
    Preparing teaching/learning materials and teaching aids;
    Setting, moderate, and marking course work / examinations;
    Assisting in developing and reviewing curriculum;
    Guiding and counseling students;
    Evaluating training programmes;
    Carrying out research under the guidance of a Senior Lecturer;
    Assist in development and preparation of work plans;
    Attend and participate in seminars workshops & conferences in relevant fields;
    Participate in the department meetings and other activities for effective and efficient management of the department;
    Participate in academic trips of the department;
    Academic Adviser to students.

    Job Specifications
    For appointment to this scale, a candidate must meet the following requirements:

    Must have served satisfactorily in the scale of Lecturer, KW6 for a minimum period of four (4) years or served in an equivalent scale in a training/research environment;
    A Master’s degree in a relevant lecturing field in any of the following disciplines will be an added advantage: Water / Civil / Mechanical / Electrical / Irrigation Engineering, Hydrology, Geology, Hydrogeology, Mathematics, Statistics, Computer Science, Physical Sciences, Natural Sciences, Land Surveying and Social Science, Environmental Science, Education and any other relevant qualification from a recognized University;
    A Bachelor’s degree in a relevant lecturing field in any of the following disciplines: Water/ Civil / Mechanical / Electrical / Irrigation Engineering, Hydrology, Geology, Hydrogeology, Mathematics, Statistics, Computer Science, Physical Sciences, Natural Sciences, Land Surveying and Social Science, Environmental Science, Education and any other relevant qualification from a recognized University;
    Certificate in Training of Trainers course;
    Computer Literacy;
    Fulfill the requirements of Chapter 6 of the Constitution

    go to method of application »

    Interested candidates who meet the requirements should submit soft copies of their application(s) with detailed CV and testimonials to the Institute’s email address: recruitment@kewi.or.ke and hard copies to be sent or hand-delivered to KEWI Headquarters – along Ole Shapara Avenue South C, Nairobi by 17th May, 2023.The applications for positions should be addressed to:The Chief Executive Officer
    Kenya Water Institute
    P.O Box 60013-00200
    NairobiIn addition to the above indicated requirements, applicants will be required to meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership and Integrity.
    The following clearances will be required from successful candidates upon offer of job and not at the application stage.KEWI is an equal opportunity employer and encourages all qualified persons; including Women, Persons with Disability and persons from Minority groups to apply. Only successful candidates shall be contacted for interviews.THE CHIEF EXECUTIVE OFFICER
    KENYA WATER INSTITUTE

    Apply via :

    recruitment@kewi.or.ke

  • Business Service Desk Analyst

    Business Service Desk Analyst

    Job Description
    R&Rs

    Prioritizing and handling escalations as received from different customer touch points while ensuring resolution within SLA.
    Guide in creation of training manuals/guidelines to empower different touch points based on invalid tickets report and any other knowledge/system gaps identified. 
    Daily, weekly reporting on different queues status and follow up on overdue tickets. 
    Carrying out daily system health checks and sharing a report on the same. 
    Tracking of escalations to other departments and third level to ensure issue resolution within stipulated SLAs. 
    Enforcement of the escalations and call back process for better customer experience.  
    Knowledge of Atlas and Jira/Ticketing system. 
    Track system related escalations to closure and ensure RCA report is shared. 
    Handle approval requests on Atlas (customer update, token requests, and accessory sales approval) after confirming their validity. 
    Creating and running of basic SQL queries to extract data/reports for end users.

    KPIs

    First Response Time: -Achieve a first response time of 4 hours for tickets escalated to Business Service Desk and emails, and 30 minutes for urgent escalations sent by email to Business Service Desk support mailing list. 
    Service Level Agreement: -Maintaining a Business Service Desk SLA of 99% with at least 90% of Business Service Desk related tickets handled within 4 hours in order to avoid repeat calls and enhance customer experience. 
    Ticket Resolution Rate: -measures productivity of each back office team member. It is a comparative measure based on the number of tickets handled per day/ hour in relation to the average for the day to measure individual effectiveness. A variance of not more than 5% from average tickets for the day with 95% productivity is expected. 
    Escalation Management-measures This KPI measures how escalations are handled. Escalations to third level must be followed up and status updated accordingly. Tickets on individual queues should not stay for more than 48 hours, unless advised by the reporting manager.  
    Ticket Quality Tagging: -measures the quality of tickets escalated to Business Service Desk from all touch points and also the quality of the resolution/feedback given from Business Service Desk. Tickets that lack critical information will be tagged as invalid with reason for tagging given by 3 the person who handled the ticket. Resolution to be guided by Business Rules, to reduce risk to the organization. Target is 90% quality. 
    User Access Management on Atlas- Manage all user accounts on Atlas. This involves creation of accounts, modification, termination and auditing of user profiles and activities.

    Desired Skills and Experience 

    Minimum first degree in a technology related field and/or a business-related field. 
    1 to 2 years’ experience in a Call-Centre or frontline service experience. 
    MUST have basic understanding of SQL and writing queries for data related requests

    Apply via :

    jobs.dlight.com

  • Senior Principal Registrar 

Senior Principal Lecturer – (4) Posts 

Manager, Internal Audit & Risk Assurance 

Manager, Finance and Accounts 

Manager, Human Resource Management and Administration 

Principal Supply Chain Management Officer 

Principal Accountant – (1 Post) 

Senior Accountant 

Principal Human Resource and Administration Officer (One position) 

Principal Legal Officer 

Principal Planning, Resource Mobilization, and Business Development Officer

    Senior Principal Registrar Senior Principal Lecturer – (4) Posts Manager, Internal Audit & Risk Assurance Manager, Finance and Accounts Manager, Human Resource Management and Administration Principal Supply Chain Management Officer Principal Accountant – (1 Post) Senior Accountant Principal Human Resource and Administration Officer (One position) Principal Legal Officer Principal Planning, Resource Mobilization, and Business Development Officer

    ADVERT NO. EXT/ 1/04/2023
    Duties and responsibilities at this level will entail: 

    Evaluates and processes admissions applications in accordance with Institute’s policies, goals and rules on admissibility of students; 
    Advise applicants regarding admissions requirements, eligibility for admission, program options, residency requirements and other matters related to their admission to the Institute; 
    Supporting ongoing development and implementation of Work Study program;
    Customizing student/employer matches by instituting competency modeling; 
    Interviewing students to assist them with choosing the most suitable placement or experiential learning experience; 
    Supporting departments with student placements; 
    Designing student work-readiness programs including resume writing, interview preparation workshops, etc; 
    Coordinating group orientation and networking events for all partners, students, businesses, community and faculty; 
    Maintaining a current database of employers, student placements and experiential assignments; 
    Coordinating the registration and administration of examinations; 
    Coordinating Examination function including analysis and release of results; 
    Liaising with external examination bodies; 
    Coordinating Guiding and Counseling of students; 
    Coordinating students’ welfare; 
    Coordinating students’ recreational activities; 
    Coordinating students’ field attachment; 
    Coordinating the registration of students and keeping their records; 
    Dealing and solving students’ problems; 
    Monitoring student behavior and developing strategies and action plans, as appropriate; 
    Coordinating student support services such as medical care, etc, are adequate; 
    Custodian of office machinery used by students, e.g. photocopy/services and stationery; 
    Overseeing the registration of students and maintenance of their records; 
    Monitoring student behavior and developing strategies and action plans, as appropriate; 
    Ensuring student support services such as medical care, etc, are adequate; 
    Coordinating Examination function; 
    Coordinating Guiding and Counseling activities; 
    Coordinating students’ welfare; 
    Formulating students’ recreational activities; 
    Coordinating students’ field attachment; 
    Preparing budget for the requirements of the department.

    Job Specifications
    For appointment to this scale, a candidate must meet the following requirements:

    Master’s Degree in Public Administration (MPA), Masters in Business Administration (MBA), Masters in Education, Masters in Social Science, Masters in Human Resource Management or other equivalent qualifications from a recognized institution; 
    Bachelor’s Degree from a recognized institution; 
    Computer literacy; 
    Exemplary work performance; 
    Ten (10) years’ work experience in management position with the responsibility for managing student affairs and spearheading the organization of a variety of student activities; 
    Must have served as a Principal Registrar, KW4 or equivalent position in a reputable organization for a minimum period of four (4) years; 
    Fulfill the requirements of Chapter 6 of the Constitution.

    go to method of application »

    Interested candidates who meet the requirements should submit soft copies of their application(s) with detailed CV and testimonials to the Institute’s email address: recruitment@kewi.or.ke and hard copies to be sent or hand-delivered to KEWI Headquarters – along Ole Shapara Avenue South C, Nairobi by 17th May, 2023.The applications for positions should be addressed to:The Chief Executive Officer
    Kenya Water Institute
    P.O Box 60013-00200
    NairobiIn addition to the above indicated requirements, applicants will be required to meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership and Integrity.
    The following clearances will be required from successful candidates upon offer of job and not at the application stage.KEWI is an equal opportunity employer and encourages all qualified persons; including Women, Persons with Disability and persons from Minority groups to apply. Only successful candidates shall be contacted for interviews.THE CHIEF EXECUTIVE OFFICER
    KENYA WATER INSTITUTE

    Apply via :

    recruitment@kewi.or.ke