Jobs Kenya

Application Deadline: Application Deadline Mar 31, 2022

  • Information Security Officer

    Information Security Officer

    Job Description

    The role holder will be responsible for overseeing the security framework to ensure security controls are in place in the bank, direct the cyber security strategy, identify threat scenarios quantify risks and work with stakeholders to ensure effective mitigation controls are in place and ensure compliance with all relevant regulatory requirements
    Overseeing and implementing the bank’s cyber security program and enforcing the cyber security policy / framework and ensure up-to- date information security policies and standards are in place including the cyber risk management plan.
    Ensure the Bank maintains a current enterprise -wide knowledge base of its users, devices, application and their relationships, including but now limited to:

    Software and hardware asset inventory
    Network maps (including boundaries, traffic and data flow); and
    Network utilization and performance data

    Keep up to date with the latest security and technology developments, research/ evaluate emerging security threats and ways to manage them.
    Develop an information Security awareness program, prepare curriculum for different set of users and execute the program.
    Ensuring that Faulu maintains a current and comprehensive cyber asset and user register. Risk identification should be forward looking and include security incident handling.
    Ensuring that information systems meet the need of Faulu , particularly information system development strategies, comply with the overall business strategies, ERM framework, risk appetite and ICT policies.
    Design cybersecurity controls with the consideration of users at all levels of the organization, including internal (i.e. management and staff) and external users (i.e. contractors/consultants, business partners and service providers).
    Draw out yearly budgetary proposals towards mitigating technological risk in the bank.
    Organizing professional cyber related trainings to improve technical proficiency of staff and user awareness trainings for improved cyber hygiene.
    Ensure that adequate processes are in place for monitoring IT systems to detect cybersecurity events and incidents in a timely manner.
    Reporting to the CEO, at least quarterly, on the following:
    Assessment of the confidentiality, integrity and availability of the information systems in Faulu.
    Detailed exceptions to the approved cybersecurity policies and procedures.
    Assessment of the effectiveness of the approved cybersecurity program.
    All material cybersecurity events that affected the Bank during the period.
    Reporting to the Board, at least quarterly, on Faulu’s capability to manage cybersecurity and progress in implementation of the cybersecurity strategy and goals.
    Ensure timely update of the incident response mechanism and Business Continuity Plan (BCP) based on the latest cyber threat intelligence gathered.
    Incorporate the utilization of scenario analysis to consider a material cyber-attack, mitigating actions, and identify potential control gaps.
    Ensure adequate backups of critical IT systems and data in line with predetermined recovery objectives (e.g. real time back up of changes made to critical data) are carried out to a site that is unlikely to be affected by a disaster event at the main processing site.
    Ensure the roles and responsibilities of managing cyber risks, including in emergency or crisis decision-making, are clearly defined, documented and communicated to relevant staff.
    Put in place BCP and disaster recovery test plans to ensure that the Bank can continue to function and meet its regulatory obligations in the event of an unforeseen attack through cyber-crime.
    Assessing the overall effectiveness of Faulu’s cybersecurity program.
    Quarterly reporting on the organization’s cybersecurity posture to senior management, Board Risk Management Committee, Audit committee and the board.
    Conduct oversight over and provide directions to any third-party service provider contracted to perform operational security functions such as information security monitoring, testing and threat intelligence.
    Ensure that an annual Central Bank of Kenya (CBK) Cyber Security Compliance report is provided.
    Collaborate with other banks and the security agencies to share the latest cyber threats /attacks encountered by the bank.
    Use of advanced analytic tools to determine emerging threat patters and vulnerabilities.

    Education

    Bachelors Degree (B): Information Technology And Computer Science: Information Technology Management

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Preschool Reliever Teachers (2) P1 Upper Grade Teacher Lower School Teacher P1 Upper Grade Teacher (CRE and Kiswahili) Temporary Preschool Reliever Teachers (2)

    Preschool Reliever Teachers (2) P1 Upper Grade Teacher Lower School Teacher P1 Upper Grade Teacher (CRE and Kiswahili) Temporary Preschool Reliever Teachers (2)

    Job Description
    To be responsible for creating a flexible elementary grade program and a class environment favorable to learning and personal growth; is aimed at ultimately developing strong, ethical, community-centered female leaders of tomorrow.
    Key Responsibilities and Job Dimensions

    Teach number work, Language activities, psychomotor activities, and creative activities to preschool learners.
    Put together and lead learning experiences designed to promote physical, mental, and social development among learners.
    Develop lesson plans and instructional materials and provide individualized and small group instruction in order to adapt the curriculum to the needs of each learner.
    Provide individualized and small group instruction in order to adapt the curriculum to the needs of each student.
    Create and use a variety of instructional strategies as per the needs of the learner.
    Translate lesson plans into learning experiences.
    Establish and maintain standards of student behavior needed to achieve a functional learning atmosphere in the classroom.
    Evaluate students’ academic and social growth.
    Prepare progress reports and keep records.
    Identifies student needs and cooperates with other professional staff members in assessing and helping students solve health, attitude
    Communicate with parents on students’ progress through diaries, meetings, and other means to discuss students’ progress and interpret the school program.
    Manage classroom activities including lessons, play, breaks, and meals
    Provide tools and resources for children to use and explore during learning and play activities
    Coordinate with other professional staff members in assessing and helping students solve health, attitude, and learning problems.
    Create an effective environment for learning through functional and attractive display centers.
    Select and requisition books and instructional aids; maintain required inventory records.
    Supervise students in out-of-classroom activities during the school day.
    Administer group standardized tests in accordance with school and national testing programs.
    Participate in curriculum development programs as required.
    Participate in faculty committees and the sponsorship of student activities.
    Use relevant technology to support and differentiate instruction.

    Qualifications

    Must have a Diploma or Degree in ECDE from a recognized institution

    Professional Qualifications

    Must be registered with Teachers Service Commission

    Other requirements (unique/job specific)

    This is an entry level position

    Functional Skills:

    Articulating information
    Adopting practical approaches
    Providing insights
    Taking action

    Behavioral Competencies/Attributes:

    Establishing rapport
    Valuing individuals
    Inviting feedback
    Understanding people
    Proficient active listening skills to
    understand and adapt to the various

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Recovery Centre Manager

    Recovery Centre Manager

    Job Purpose:
    To evaluate, develop and monitor recovery strategy and action plans on delinquent consumer facilities for both In-House and Agency recovery teams to optimize recoveries.
    Key Responsibilities:

    Develop recovery strategy to ensure that the bank’s consumer portfolio performance objectives are achieved.
    Implement clear action plans to achieve optimal recoveries for consumer delinquent book.
    Ensure compliance with credit policies and CBK prudential guidelines on non – performing consumer debts.
    Optimization of recovery costs.
    Oversee proper coordination of Agency activities.
    Collaborate with branches and all the key stakeholders to ensure that recovery actions are efficient and effective.
    To manage and optimize Recovery Centre resources including and not limited to: the organization and planning of Recovery Centre staff schedules/shifts; Recovery Centre systems and processes.
    To put in place and implement staff learning and development plans for all Recovery Centre Services and support teams.
    To ensure best practice standards are adhered to in the formulation of Recovery Centre metrics and processes in comparison with best-in-class recovery centre.
    To develop and follow through service improvement initiatives and processes for the Business from Customer feedback obtained from Recovery Centre to ensure overall Service improvement for the Group.

    Daily Responsibilities:

    Review recovery centre MI reports
    Tracking of recovery targets
    Monitoring the set performance metrics for recovery centre staff.
    Review viability of recovery strategy/action plans.
    Ensure quality of customer engagement is within the set standards

    Job Requirements:

    Degree from a University recognized by CUE. MBA degree will be an added advantage
    Professional qualification in ACIB / AKIB is desirable
    Minimum of 6 years of wide-ranging Banking experience; having a minimum of 4 years’ management level experience in Credit Administration, Credit Analysis, Debt Recovery and Lending related roles.
    At least 4 years’ experience in managing teams.
    Proven experience engaging with Banking Regulator, with demonstrated sound understanding of the regulatory environment including CBK Prudential Guidelines 
    Demonstrable understanding of Business fundamentals and the financial services industry.
    Must have awareness of current business trends, risks, challenges and opportunities
    The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment Portal and submit your application with a detailed CV.

    Apply via :

    ke.kcbgroup.com

  • Education Project Coordinator – Accelerated Education (AE), Interagency Coordination

    Education Project Coordinator – Accelerated Education (AE), Interagency Coordination

    Responsibilities
    The Education Coordinator will work collaboratively with the Ministry of Education (MoE), UNICEF, UNHCR and all education actors in Kenya towards a harmonised AE approach that is anchored in the national education system. This approach is intended to invest in the national education system, strengthening capacity in non-formal education in Kenya, for the benefit of refugee learners as well as Kenyan children and youth nationally. Additionally, He or she will provide technical support to NGOs AE programmes in Kenya in terms of technical development, strategic direction and quality assistance including mentoring, training and capacity building of staff on AE programme delivery.
    Duties and Responsibilities

    Compliance with and adherence to NRC policies, guidance and procedures.
    Contribute to education strategy development, project proposals and provide input on needs and gaps on AE.
    Representation in relevant forums/clusters, including with national authorities and donors.
    Co-chair the technical working group, with the Ministry of Education, and provide technical and material leadership and support related to AE.
    Contribute to advocacy to MoE, donors and other stakeholders for the expansion of AE programming in refugee hosting areas (and other non-formal education interventions as appropriate).
    Maintain comprehensive education data and information on AE programming in Kenya.
    Support the MoE in collaboration with education partners and the Accelerated Education Working Group (AEWG) with the development of AE guidelines, policies and curriculum development or other outputs as agreed by the Working Group (WG).
    Support the capacity building of MoE and other educations stakeholders on harmonised AE approaches.
    Strengthen collaboration with global AEWG and regional learning through collaboration and coordination with other refugee hosting contexts in the region around AE.
    Any other tasks assigned by your line-manager.

    Qualifications

    Minimum 5 years of experience within technical expertise area in a humanitarian/ recovery context or implementing education projects in an NGO.
    Education expertise.
    Fluency in English and Kiswahili, both written and verbal.
    Bachelor of Education Degree or related field of study.
    Relevant experience in education programming, specifically alternative education approaches for over age children and youth and AE specifically, including in emergency settings, especially protracted crisis is an advantage.
    Experience and technical expertise in non-formal/alternative basic education approaches for disadvantaged children and youth, particularly AE.
    Experience of leadership and coordination working with multiple stakeholders at sub national, national and international level.
    Experience in information management of multiple stakeholders in complex settings.
    Experience working with Ministries of Education at the national or sub-national levels, or other government counterparts.
    Understanding of global/ international agreements/ commitments on refugee response/ education, for example, the Global Compact on Refugees and the Comprehensive Refugee Response Framework.
    Understanding of the global perspective and related policies for out of school children and youth.
    Understanding of key protection concerns in education and child safeguarding.

    Apply via :

    ekum.fa.em2.oraclecloud.com

  • People and Culture Officer Graphic and Digital Assistant.

    People and Culture Officer Graphic and Digital Assistant.

    About the Role 
    The People & Culture officer will carry out responsibilities in some or all of the following functional areas: Talent acquisition and Management, Benefits Administration, Consultancy and Contracts Management, Learning and Development, Staff on boarding, Administrative tasks, Events coordination and scheduling, other support services as required including management of our people according to PA Policy and Kenya Labour Law, and Leave Administration among other responsibilities.
    The main duties and responsibilities of the post-holder will among others involve the following:

    Developing recruitment plans for open positions while ensuring that all recruitment requests have an approved budget and are signed by recruiting managers and approved by Country Director
    Screening applications and assessing them for relevant knowledge, skills, experience and aptitudes and providing longlists of qualified candidates to recruiting managers for shortlisting
    Scheduling interviews in liaison with the interviewing panel.
    Documenting interview summaries and hiring decisions and completing timely recruitment status report for review by the Head of People & Culture and recruitment managers.
    Obtaining references and carrying out required pre-employment checks to verify successful candidate’s information.
    Sending job offer emails and responding to queries about compensation and benefits.
    Updating the employee and consultancy contracts file on regular basis.
    Tracking contract dates and updating line managers of approaching contract end dates, probation reviews, confirmations, renewals, extensions and staff movements and separations.
    Preparing an induction schedule for new staff, facilitate induction/orientation of new staff and introducing new staff to colleagues.
    Take lead in organizing office staff functions, events and in team building activities.
    Communicating with and responding to enquiries in relation to recruitment and on boarding of Staff.

    ACCOUNTABILITIES

    Recruitment and selection responsibilities – 60%

    Developing recruitment plans for open positions and maintaining an up to date recruitment planner.
    Ensuring that all recruitment requests have been signed off by recruiting managers and approved by Country Director before commencing the recruitment.
    Screening and reviewing applications and assessing them for relevant knowledge, skills, experience and aptitudes and providing longlists of qualified candidates to recruiting managers and Head of People & Culture for shortlisting.
    Scheduling interviews with the recruiting managers, evaluating applicants by discussing job requirements and applicant qualifications and where appropriate interviewing them on a consistent set of qualifications.
    Documenting interview summaries and hiring decisions and completing timely recruitment status report updates for review by the Head of People & Culture and
    recruiting managers.
    Obtaining references and carrying out required pre-employment checks to ensure that information given is verified.
    Sending job offer emails and responding to queries regarding compensation and benefits, and notifying recruiting managers of the new employee’s starting date.
    Ensuring all recruitment and on-boarding documents are managed and processed in a timely manner. Ensure all staff documentations are kept in the personnel files and
    confidentiality is maintained.
    Adhere to the Kenya Labour Law and Practical Action recruitment policies and procedures at all times.
    Acting as liaison with advertising agencies, advertising vacancies on job websites, newspaper classifieds, with professional organizations and in other appropriate venues.
    Monitoring and applying HR recruiting best practices by staying current on the organizational structure, personnel policy, and labor laws regarding employment
    practices.
    Providing administrative support to the Head of People & Culture and other managers throughout the recruitment process.
    Adhering to and promoting our Code of Conduct and related policies including the Safeguarding policy and guidelines while ensuring that these are embedded in team culture and well modelled by others (Practical Action staff, partners, beneficiaries and all persons that you will come in contact with while activing on behalf of Practical Action).
    Also, promote the reporting structures for receiving complaints and respond to concerns appropriately within the policy.

    P&C Administrative Responsibilities – 10%

    Updating monthly staff metrics (headcount, staff movements) and submitting to Head of People & Culture for review
    Take lead in organizing office staff functions, events and team building activities.
    Provide administrative support to staff and visitors in creating correspondence letters that facilitate travel, visa applications and work-permits.
    Administration and management of staff benefits including following up with the service providers and keeping the services up to date (renewals, deletions, additions).

    Records Management and internal P&C communications – 10%

    Custodian of personnel and consultancy files and consultant’s tracker.
    Responding to enquiries in relation to recruitment and on boarding of Staff.
    Taking action points during monthly staff meetings and distributing important information arising from this meeting to all staff.
    Updating the leave tracker and notifying staff of their accrued/usage of all types of leave, share quarterly leave status reports with team leads.
    Maintaining the leave application site and confirming leave balances before approval by
    line managers. Ensure all leave types are well updated on the leave system and on the Leave Tracker.
    Protecting the confidentiality of personnel and individual information.
    Any other duties as may be assigned.
    Strengthening our Profile and Managing Relationships

    Employee and Consultancy Contracts Management – 15%

    Updating the employee and consultancy contracts file on regular basis.
    Tracking contract dates and update line managers of approaching contract end dates (at least two (2) months in advance), confirmations, renewals, extensions and staff movements and separations are initiated on time. 
    Drafting consultancy contracts for onward review by Head of People and Culture.

    On-boarding, staff exits and separation – 5%

    Prepare and maintain an up-to date induction schedule for new starters.
    Facilitate the induction process and briefing all new staff members on the process.
    Introduce new employees to other staff and orient them to the health, safety and security procedures.
    Process new staff’s medical cards, contracts, staff ID cards and office equipment.
    Providing guidance on the exit and clearance process and documentation for transitioning staff, facilitate timely and efficient exiting including sharing information on final dues and conducting exit interviews.

    PERSON PROFILE
    To be successful in the role, the ideal candidate will be able to demonstrate:
    Experience & Knowledge

    Bachelor’s degree in Human Resource, Business Administration or equivalent with 3-5 years’ experience as a human resources generalist in an International NGO
    A Higher National Diploma in Human Resources with significant working experience in HR in an International organization in recruiting, interviewing and conducting job evaluations.
    Substantial knowledge of Kenya Labour laws
    High level of confidentiality and integrity
    Ability to work effectively with diverse groups and establish and maintain collaborative relationships with project partners and staff. Must be highly organized
    Ability to take initiative and work independently
    Ability to establish and maintain harmonious working relationships with co-workers;
    Good inter-personal skills; possess the ability to interact with all levels of staff as well as both internal and external clients.
    Proven ability to organize, prioritize and complete work under tight deadlines
    Excellent communication skills; fluency in English and Swahili languages.
    Must be a member of IHRM in god standing.
    Experience administering employee benefits including medical insurance and pension;
    Experience working with remote teams in a multicultural environment;
    Ability and flexibility to travel to different parts of the country
    Experience in conducting trainings

    go to method of application »

    HOW TO APPLY:Interested applicants should submit their applications, including an updated CV with a cover letter via email to: recruitment@practicalaction.or.ke not later than 31st March 2022 indicating ‘People & Culture Officer’ on the email subject line.

    Apply via :

    recruitment@practicalaction.or.ke

  • Board Recruitment

    Board Recruitment

    CIC Insurance Group PLC and its Subsidiaries are seeking to engage dynamic, highly driven and result oriented individuals to fill the position of Independent Board Member. CIC Group is listed on the Nairobi Securities Exchange (NSE).
    The ideal candidate should be able to demonstrate the following skills and competencies and have the prescribed qualifications and experience:

    Solid Business/Commercial Experience, preferably;

    An understanding of financial reporting and internal control principles of financial management;
    Internal and multi – cultural experience and understanding; and
    The aptitude and experience to fully appreciate the legal responsibilities of a Director and the Governance processes of a Public Company.

    Integrity and Professionalism;

    Must have the highest ethical standards, a keen sense of professionalism and be prepared to serve the interests of all the stakeholders;
    Must have professional background in either Finance, Audit, Accounting, Insurance, Economics or Actuarial Science;
    Exhibit independence, objectivity and a commitment to the Company’s Corporate Governance Guidelines and its Code of Conduct and Ethics;
    Personal qualities of intelligence, self-assuredness, inter-personal skills, commitment, communication skills, inquisitiveness, objectivity, practical wisdom, problem-solving skills, Strong decision making, action planning, prioritization skills and mature judgment;
    A willingness to commit, as well as have, sufficient time to discharge his or her duties to the Board;
    Ability to develop and maintain a good working relationship with the other members of the Board and with the senior management of the Company.

    Extensive Leadership and Management Experience;
    A successful track record in improving productivity, cost control, quality and service

    MUST provide evidence of compliance with Chapter Six of the Constitution of Kenya on Integrity and Ethics requirements i.e., certificate of good conduct from the Directorate of Criminal Investigations, clearance certificate from HELB, Tax compliance certificate from KRA and a report from an approved Credit Reference Bureau.

    If you are interested and believe you can clearly demonstrate your abilities to meet the relevant criteria for the role above, please submit your application including copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other details your current position/profession, email and telephone contacts of three (3) referees familiar with your qualifications and work experience on or before 31st March 2022 addressed to:Group Chief Executive OfficerCIC Insurance Group Limited 11th Floor
    CIC Plaza II
    Mara Road, UpperhillEmail: gceo@cic.co.ke

    Apply via :

    gceo@cic.co.ke

  • Partnerships /Project Manager, International Consultancy Level II Supply Chain Officer (Planning & Optimization)

    Partnerships /Project Manager, International Consultancy Level II Supply Chain Officer (Planning & Optimization)

    STANDARD MINIMUM QUALIFICATIONS
    Education:
    Advanced University degree in International Affairs, Economics, Public Health Nutrition, Nutrition, Food Technology, Agriculture, Environmental Science, Social Sciences, or other relevant field OR a first University degree with additional years of relevant working experience.
    Experience:

    At least six years of relevant professional experience in development, project management and/or school feeding.
    Experience in school feeding programs.
    Experience with private partnerships, preferably Rockefeller Foundation.
    Experience in Eastern Africa.
    Technical skills & knowledge of project management.
    Monitoring and reporting knowledge.

    Skills:

    Strong skills or experience in designing and implementing monitoring and evaluation processes.
    Experience working in developing country context, preferably in food security or resilience projects or programmes.
    Experience coordinating or leading a programme team or a component of a programme portfolio.
    Experience in engaging in policy and strategy discussions and providing input into these.
    Ability to analyse and identify opportunities for and propose solutions to programme quality improvement.
    Analytical skills with ability to compile, analyse and interpret data, prepare reports and draw conclusions and recommendations.
    Strong interpersonal skills and ability to deal patiently and tactfully with people of different national and cultural backgrounds and to manage external partnerships.
    Ability to communicate clearly and concisely both orally and in writing.

    Language:

    Fluency in oral and written English .

    KEY ACCOUNTABILITIES (not all-inclusive)
    Under the general guidance and supervision of the Private Sector Lead, the Project Manager will be responsible for overseeing the implementation of the Scaling up of Fortified Whole Meals in School Feeding Programs in Rwanda / Burundi as well as to help support the Innovations Hub in the implementation of school meals programmes by Food 4 Education (F4E), a local Kenya Project.
    Project Management

    Manage the development and implementation of project plans and activities, providing technical oversight and guidance to Country Office project focal points and colleagues, providing inputs into programmatic strategy, identifying opportunities for programme quality improvement and innovation.
    Ensure a coordinated approach with wider programmes and functional units like supply chain, nutrition, school-based programmes for successful implementation and scale up.
    Ensure the dissemination of learning and knowledge sharing from the project to inform corporate policies and programming that complies with WFP standards and procedures.
    Plan, monitor, and prioritise Rockefeller resources to maximise cost-effectiveness, providing timely reports to the Rockefeller Foundation.
    Coordinate engagement in strategic communications and knowledge management with a focus on sharing project experiences with regional and global audiences.
    Improve visibility of Rockefeller-WFP activities in the region by proactively ensuring consistent and accurate programme information in all internal and external communications
    Manage the preparation and dissemination of accurate and timely reports, publications, and a variety of information products for internal or external use that enable informed decision making and consistency of information presented to stakeholders
    Proactively highlight strategic opportunities and issues to the Partnership Unit’s management and propose options for the best course of action to nurture trust and interest in the work of WFP.
    Take responsibility for ensuring gender perspectives are incorporated in all areas of work, to ensure equal participation of women and men.
    Establish new strategic and operational partnerships with WFP.

    Partnership Management (WFP-Rockefeller Foundation)

    Coordinate and plan monitoring and field trips to the project implementation sites and activities with Rockefeller staff, WFP Country Office Staff, and Government, to ensure programme quality and coordination.
    Effectively communicate project progress and results to the donor and the other stakeholders through reports and other material to improve transparency and accountability
    Strengthen WFP’s partnerships portfolio with the Rockefeller Foundation, including strategy development, partner profiling, data/trends analysis and outreach activities, with the aim to maximize resources and leverage policy and technical support for WFP’s work.

    Monitoring, Evaluation, Accountability and Learning

    Support WFP’s school feeding learning agenda by designing and managing research and evidence building assignments and strengthen research partnerships for activities under the Rockefeller grant.
    Oversee the development of monitoring, evaluation and accountability approaches for project activities under the Rockefeller grant with the RBN M&E unit, ensuring relevant and credible data and evidence is generated and utilized to inform the activities.
    Facilitate knowledge exchange amongst country offices, regional bureaux and HQ to develop innovative approaches to better design and implement public procurement and school feeding programming

    go to method of application »

    Use the link(s) below to apply on company website.  REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION​

    Apply via :

    wfprecruitment@wfp.org

  • Product Manager Intern

    Product Manager Intern

    Summary
    We are looking for a future product leader who is excited to help address climate, environmental and agricultural related problems. During the internship, you will work on the full range of product responsibilities. You will develop a deep understanding of our platform as well as our users and the challenges they face. Equipped with this research, you will identify opportunities for addressing these problems and even present and validate proposed solutions.
    What You’ll Do

    Assist in competitive market analysis and fleshing out persona details
    Help to identify key product opportunities and help define product requirements
    Understand customer experience; propose a feature/solution; creating a prototype of such a solution in collaboration with our user experience team
    Make data driven decisions based on customer usage and behavior, and learning how to create dashboards in Tableau
    Work across engineering, analyst, and data science teams to flesh out feature requirements, with a focus on data ingestion and extracting insights from our data
    Present insights and findings to key stakeholders and leaders
    What We’re Looking For
    Passion and interest in product and customer experience.
    Leadership experience through jobs, projects, or extracurriculars.
    Relevant experience in technology, finance, or software development.
    Pursuing a degree in computer science or related field.

    Nice to have

    Proficiency with Jira, Python, SQL, Jupyter, and APIs
    Familiarity with Plotly Dash, Excel, Tableau, and PowerBI

    Apply via :

    boards.greenhouse.io