Jobs Kenya

Application Deadline: Application Deadline Mar 16, 2023

  • Program Assistant

    Program Assistant

    The IFC Nairobi, Kenya Country Office is seeking to recruit a highly motivated Program Assistant to provide effective and efficient administrative support to the assigned departmental team and operational staff. This role will contribute to the effective operation and administrative coordination of the team in the assigned department and should be ready to step up to undertake new responsibilities and challenges with enthusiasm.

    Roles & Responsibilities:

    Key roles and responsibilities include but are not limited to the following:

    Provides quality control of internal and external documents; reviews documents for accuracy and adherence with IFC and World Bank guidelines and procedures;
    Assists staff for the drafting, editing, formatting, and production of documents and correspondence;
    Coordinates schedules taking priority into account, monitors changes, and communicates the information to staff inside and outside the immediate work unit, including officials outside the bank;
    Solves non-routine problems (e.g. responds to requests requiring research to address query at hand, etc);
    Assists in preparation of conferences, seminars, workshops, analyze budgetary scope, build a database of participants and draft event reports, etc.;
    Maintains current distribution lists, phone/addresses list of project/product contacts, and distributes documents for relevant task teams to the main data;
    Maintains up-to-date work unit project and other files (both paper and electronic);
    Corresponds with vendors to solicit price quotes for supplies and make hotel reservations in accordance with World Bank Group policy;
    Manages logistics requests for the visiting missions of the units;
    Collaborates with other team members and contributes productively to the team’s work and output Fully involves others in the work of the team;
    Handles bookings for business travels; obtains tickets from the travel agency, requests visas for staff;
    Provide primary assistance to the Finance officer including specialized support accounting and SAP related operations;
    Assist with any other administrative matters in the Eastern Africa sub-region or corporate initiatives;
    Back-up other ACS in the office and in the region when needed;
    Undertake ad hoc duties that may be assigned by the Supervisor, or the designated Task Team Lead.

    Selection Criteria

    Minimum of Bachelors’ degree and/ college diploma with a minimum of 5 years relevant work experience in similar role, preferably in a large international organization;
    Excellent organizational, administrative and effective time management skills;
    Demonstrated ability to organize, prioritize, schedule, plan and coordinate work and other activities internally and externally;
    Strong attention to detail and to maintaining high quality standards;
    Ability to produce high quality work under pressure;
    Proven ability to create and work in a team-oriented, multi-cultural environment, to perform effectively in a constantly changing environment with competing activities and demands, and to effectively serve as a team member in various groups;
    Demonstrated ability to organize and implement projects and tasks, set priorities, coordinate and monitor assignments to maximize efficiency and quality;
    Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally and deal effectively with diverse situations which require good judgment, tact and diplomacy;
    Effective analytical, research and problem-solving skills and ability to work independently and make judgments and decisions with minimal supervision;
    Strong communication skills in English (verbal and written), including ability to draft, proofread and edit correspondences and ensure quality of written outputs;
    Demonstrated ability to respond and deal effectively with diverse situations which require good judgment, tact, diplomacy and confidentiality;
    Good computer skills; proficiency with various software technologies such as MS Office, Outlook, One Drive and other standard office productivity software. Ability to learn quickly new software applications.
    High degree of motivation, initiative, flexibility, and reliability.

    Work will involve frequent interaction with the following:

    Internal contacts: other VP units, World Bank as well as staff in all locations, locally and internationally.
    External contacts: Government Officials, Consultants, External Organizations, and other Service providers

    Apply via :

    worldbankgroup.csod.com

  • Customer Service and Sales Officer

    Customer Service and Sales Officer

    Role Purpose
    The overall objective of a Customer Services and Sales Officer is to ensure the smooth running of the British Council’s Exams and Customer Services operations in Kenya by delivering high-quality customer service and sales targets in line with corporate standards and policies.
    The post holder will act as British Council’s ambassador to provide a seamless customer experience to all relevant stakeholders, handle enquiries about British Council Exams Services and meet agreed targets, objectives, and Key Performance Indicators (KPIs).
    Main accountabilities but not limited to the following:  

    Provide a consistent and positive customer experience in line with the British Council Customer Service Strategy and relevant corporate standards and policies.
    Be accountable for agreed individual income and conversion targets every month.
    Build rapport with prospective customers to gain understanding and information to respond to their specific needs and requirements.
    Support the delivery of examination services / products through leading on contact, registration and pay and post-test activities to defined quality standards, to meet customer needs and support the delivery of the in-country Examinations Business Development Plan
    Contribute directly to customer service indicators such as customer feedback, mystery shopping and customer effort assessment scores for the Exams centre.

    Role specific knowledge and experience:

    Comprehensive, proven experience​ as a customer service and sales executive
    Thorough understanding of marketing and negotiating techniques​.
    Fast learner and passion for customer service and sales​.
    Self-motivated with a results-driven approach​

    Minimum requirements:

    Higher Diploma and/or equivalent professional experience

    Desirable:

    Customer Service Professional Qualification
    Relevant qualification or training undertaken in Sales.
    Marketing and Communications experience.
    Hands-on experience with CRM software is a plus​

    Apply via :

    careers.britishcouncil.org

  • Senior Compliance Officer

    Senior Compliance Officer

    Job Purpose:
    Job holder will be responsible for monitoring business processes and perform routine audits to identify potential compliance risks in the Corporate Segment. The role holder will also help implement new policies, systems, or controls designed to reduce risk.
    Key Responsibilities:

    Ensure financial crime compliance programs are implemented including AML, Anti-bribery, Counter-terrorist financing, sanctions etc.
    Maintain an up-to-date high level of knowledge and understanding of country regulations, internal policies and procedures on AML, Anti-bribery, Treating Customers Fairly, Data Privacy, and implications on business activities
    Work closely with the Britam Asset Managers EXCO to ensure all business processes are compliant with policies and procedures
    Work closely with Risk & Internal Audit to ensure regulatory and statutory compliance and avert risks that may result from non-compliance
    Compile the compliance obligations register incorporating the RACI matrix and communicates statutory requirements
    Liaises with the CEO and functional heads on major non-compliance findings and advises on mitigations to be considered
    Work with the EXCO, to identify all compliance requirements
    Analyze the compliance risk for each obligation and recommend treatment approach
    Utilize the available tools to evaluate compliance programs to determine effectiveness and devise solutions to address new legal and regulatory developments
    Work closely with the Britam Group Head of Compliance to ensure that exemplary compliance standards are consistently maintained by the Company in accordance with Britam Plc Group
    Compliance Policies, relevant local laws, regulations and rules as well as applicable international/global requirements and best practices.

    Knowledge, experience and qualifications required

    Bachelor’s degree in finance, legal, business administration or related field
    Professional certifications (CISA/CISI/CRM, CISM)
    3 – 5 years’ experience in compliance management

    Technical/ Functional competencies

    Knowledge of insurance regulatory requirements
    Knowledge of insurance products
    Excellent organisational and analytical skills
    Report writing skills

    Leadership category responsibility framework (Core Competencies)
    Emerging Leaders in Britam need to:

    Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets.
    Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
    Ensure that department priorities are adhered to and effectively communicated.
    Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
    Embody a high performance, proactive culture.
    Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness.
    Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
    Effectively set and monitor priorities and objectives for more junior staff.
    Understand and communicate objectives in relation to the larger organizational impact.
    Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
    Appropriately model the company values while setting the pace and energy for delivering.
    Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
    Provide access to accurate and consistent information and services across all channels.
    Ensure a seamless experience for clients.
    Improve service delivery for clients.
    Engage in continuous brand building to become the trusted partners to clients.

    Apply via :

    britam.taleo.net

  • Internal Audit Manager

    Internal Audit Manager

    To provide innovative, responsive, and effective value-adding Internal Audit Services to the bank by assisting the Board and the Management in evaluating and recommending improvements in the effectiveness of enterprise risk management, internal control systems, and corporate governance.
    Responsibilities

    Reviewing and appraising the adequacy and effectiveness of the internal control systems of the bank
    Monitoring and evaluating the effectiveness of the organization’s risk management system.
    Provide leadership in performance management, employee development, talent management, and building a work environment that drives high performance and employee satisfaction
    Assessing the adequacy of established policies and procedures and reviewing the systems established to ensure compliance with these policies, procedures, statutory requirements, and regulations which could have a significant impact on operations; and in corroboration with management update and improve them.

    Main Activities

    As the principal assistant to the Head of Internal Audit, assist the Head of Internal Audit in carrying out a bank-wide annual risk assessment and in developing a risk-based annual internal audit plan;
    Supervising ongoing audit assignments and reviewing the quality of audit work done by the internal auditors;
    Ensuring performance of quality audits and production of quality internal audit reports with practical and agreeable corrective actions and submitting the reports to the Head of Internal Audit;
    Follow up and escalate on all audit findings implementation for escalation as per the bank’s escalation matrix.
    Carry out analytical reviews of the root cause of the common/ recurrent audit findings and disseminate alerts and solution recommendations;
    Producing the agendas for the internal audit department meetings and managing the entire process ensuring that quality discussion papers are submitted to the internal audit team and quality minutes are documented.
    Carry out ad-hoc and consulting assignments such as Investigation of attempted frauds and conduct forensic reviews as requested by management
    Coordinating the Central Bank of Kenya’s annual inspection of the Bank and ensuring both the inspection reports and the external auditor’s management letters are converted to corrective action plans and that the Audit Committee, through the Head of Internal Audit is regularly updated with the status of implementation of the
    corrective measures by the line managers;
    To perform any other duty as assigned by the Head of Internal Audit in line with the organization’s goals and objectives.

    Qualifications

    University degree in Accounting, Commerce, Economics or Business Management/Administration or related business degree
    Masters will be an added advantage.
    Certified Chartered Accountant/ Certified Public Accountant.
    Current member of Institute of Certified Public Accountants of Kenya (ICPAK) with a valid membership Certificate
    CISA (Certified Information Systems Auditor) and or CIA (Certified Internal Auditor) qualifications will be an
    added advantage.
    8-10 years in a busy Internal Audit department or Professional Audit firm with 5 years at senior level

    Apply via :

    www.kingdombankltd.co.ke

  • Senior Legal Assistant

    Senior Legal Assistant

    The Legal Department of IFC (CLED), under the Vice President and General Counsel, is responsible for providing legal and policy advice to the IFC Board, its Management and client departments on operational, advisory and corporate matters. Specifically, CLED supports client departments in (i) the delivery of IFC’s annual program of financing private sector projects in emerging markets; (ii) project portfolio management (including jeopardy projects and projects in litigation); (iii) the delivery and design of structured finance products, sub-sovereign lending, equity and quasi-equity, public-private partnerships, and carbon finance transactions; (iv) advising on corporate policy and operational matters such as operating policies and procedures and Anti-Money Laundering and Combating the Funding of Terrorism; and (v) knowledge management and training.  To support IFC’s growing activities in Africa, CLED is recruiting a qualified Legal Assistant, to be based in either of these locations Johannesburg, South Africa or Nairobi, Kenya or Dakar, Senegal.
    Duties And Responsibilities:

    Prepare supporting documentation for internal and external matters, e.g. powers of attorney, proxies, signature designations, counsel retainer faxes and Article III notices (notifying governments of an IFC investment); 
    Assist IFC in-house counsel in preparing and reviewing legal documentation; prepare routine amendments, consents and waivers;
    Liaise with IFC external counsel, where required;
    Attend to the signing of transaction documents and completion of conditions to disbursement; 
    Attend to the filing of transaction documents in accordance with IFC guidelines and practices;
    Perform other routine portfolio administration of IFC’s debt and equity investments;
    Handle and review transaction documents for IFC’s advisory program under appropriate supervision by IFC in-house counsel and follow up on the completion of any such agreements with IFC staff; 
    Assist IFC in-house counsel with general tasks relating to advisory matters;
    Identify and analyze legal and policy issues associated with investment or advisory projects; 
    Contribute to and support CLED’s Knowledge Management objectives.

    Selection Criteria

    Strong oral and written communication skills in English.
    Strong oral and written communication skills in French (preferred)
    Excellent analytical and research skills.
    Ability to provide effective legal assistance to IFC in-house counsel by performing multiple, concurrent and progressively more difficult assignments.
    Ability to handle a diverse range of issues within tight deadlines.
    Ability to prioritize and manage tasks effectively.
    Ability to work independently and take initiative in a fast-paced environment.
    Ability to work as a team member in a multi-cultural environment.
    Word processing experience and proficient computer skills, particularly in using information databases, internet/intranet services and library sources.
    An undergraduate (college) degree and ideally some combination of undergraduate legal courses, training offered by a professional institution or law firm and /or several years of relevant experience in assisting lawyers with the preparation and handling of legal documentation.

    Apply via :

    worldbankgroup.csod.com

  • Chief Executive Officer

    Chief Executive Officer

    Key Responsibilities:
    The successful candidate shall have the following key responsibilities:

    Provide strategic direction and leadership in line with the Agency’s Strategic Plan;
    Oversee implementation of corporate business plan and strategies based on the Agency’s business philosophy, mission, vision and core values;
    Undertake prudent financial management and investment mandates by ensuring sound policies and practices are adopted for optimal utilization and returns;
    Oversee optimal and effective operations of the Agency’s water infrastructure;
    Develop and engage effective leadership teams to ensure excellent performance and effective succession planning at the Agency.
    Develop and strengthen networks and partnerships with the government, development partners and private sector to spearhead fundraising for project implementation and sustainability; and
    Foster a conducive corporate culture that promotes strong ethical practices, good governance, employee productivity and compliance with applicable legal and regulatory requirements as stipulated in Mwongozo.

    Qualifications and work experience:
    The successful candidate must have the following qualifications:

    A citizen of Kenya with a Bachelor’s degree in Engineering, Business Administration/Commerce, Management, Project Management or any other related field thereto from a university recognized in Kenya.
    A Master’s degree in a relevant field from a university recognized in Kenya.
    Registration with relevant professional registration body or association (if any) and be in good standing.
    Have at least fifteen (15) years’ experience in project development oriented establishment/s preferably in the infrastructure or water sectors, at least five (5) years of which must be in a senior management position.
    Sound knowledge and application of, among others, Public Finance Management and Public Procurement Procedures in line with Public Finance Management Act 2012 and Public Procurement and Asset Disposals Act 2015 and its regulations respectively.
    Knowledge of water management issues, reforms and mobilization of funds.

    Personal Competencies:

    Strong visionary leadership and negotiation skills with capacity to engage with local, regional and international organizations:
    Conversant with GoK, donor funded projects and familiarity with water sector management;
    Strategic thinker with good commercial acumen and the ability to identify economic opportunities in changing environment and to capitalize on them;
    Demonstrate competence in steering implementation of large scale water projects;
    Familiarity with reforms in the public sector and commercial settings;
    Track history of creativity, innovation, self-drive, result orientation and ability to handle a public organization;
    Be conversant with various investment modes including public private partnerships and build operate transfer among others;
    A demonstrated adaptability to drive change and transformation, with proven capability of quickly assessing complex situations, generating astute, practical and pragmatic solutions, generating plans of action and addressing problems;
    Excellent communication and presentation skills, strong interpersonal, analytical, organizational and team capacities and high professional ethical standing; and
    Should be experienced in steering and managing an organization and related staff welfare matters.

    The appointment will be for a contractual period of three (3) years renewable once for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes set and evaluated by the Board.  Applicants will be required to satisfy the requirements of Chapter Six of the Kenya Constitution 2010 by attaching copies of the following;

    Certificate of Good Conduct from the Director of Criminal Investigations;
    Clearance Certificate from the Higher Education Loans Board;
    Tax Compliance Certificate from the Kenya Revenue Authority;
    Clearance from Ethics and Anti-Corruption Commission; and
    Report from an Approved Credit Reference Bureau.

    The applications to reach the undersigned on or before 16th March,2023 by close of business. Application to be addressed to;
    Chief Executive Officer
    Lake Victoria North Water Works Development Agency
    Kenfinco Hse, off Kakamega/Kisumu Road
    P.o Box 673–50100 Kakamega
    Or
    Email: info@lvnwwda.go.ke
    Lake Victoria North Water Works Development Agency is an equal opportunity employer and respects diversity without sacrificing merit, people living with disability and Women are encouraged to apply.

    Apply via :

    info@lvnwwda.go.ke

  • Partnership & Philanthropy Content

    Partnership & Philanthropy Content

    To meet this ambition, we have identified that we lack the capacity to deliver the necessary fundraising content and proposals suitable for P&P audiences, enabling us to deliver against Save the Children’s Global Strategic Goals. The Global P&P Team at SCI is tasked with supporting Save the Children’s members to build their P&P capacity and further diversify our international member income base. P&P therefore needs a highly capable proposal writer who can engage directly with other teams across SCI to deliver timely and high quality content and fundraising propositions for P&P donors and partners. Engaging directly with other fundraising and technical teams across SCI, including the Global Goal and the Communications and Engagement Teams. The proposal writer will create strong, high quality fundraising content and proposals, tailored for P&P audiences, which fundraisers will use to deliver the income needed to realise our ambition.
    The Proposal Writer will:

    Create bespoke content for P&P fundraisers so we can bring compelling propositions to P&P prospects rapidly and responsively
    Actively seek and identify fundraising collateral that aligns with Save the Children’s strategic priorities, adapt if necessary, and distribute to P&P fundraising communities
    Work closely with the P&P Project and Content Manager to manage content storage so it is easily accessible by fundraisers across the movement.
    Adapt and produce fundraising toolkits and talking points for fundraisers in quick response to sudden-onset humanitarian crises, in coordination with other teams
    Coordinate with other content producers across the movement, including SCI Centre, Save the Children UK and US, to collate and distribute the best content, and prevent duplication of effort
    Work with fundraising leads and programme teams to create bespoke, compelling propositions for very high level prospects at $1 million+ level.

    In order to be successful you will bring/have:
    EXPERIENCE AND SKILLS

    A deep understanding of Corporate and Philanthropy fundraising, donor motivations for giving and the different content requirements from different donor audiences
    Excellent written and presentation skills and confident ability to deliver verbal and written proposals up to CEO level
    Track record of producing high quality fundraising proposals that have secured gifts at $100,000+ level
    Up to date knowledge of best practice and innovation in fundraising content for corporate and philanthropy audiences within the sector
    Experience of delivering high quality content within a large, complex organisation with multiple stakeholders, preferably in an international development charity or similar
    Acts without guidance on a frequent basis, limited oversight required
    A proven team player. Someone who is open and who is able and willing to deliver beyond his or her personal brief
    Proven ability to work collaboratively across departmental boundaries internally and externally to achieve shared organisational goals
    A strategic thinker who is able prioritise and balance a busy work load
    High fluency in written and spoken English essential and second language of Member country ideally.

    Apply via :

    kenya.savethechildren.net