Application Deadline: Application Deadline Jun 11, 2023
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Quality Assurance & Reporting Analyst
Job Purpose: The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team leaders and managers in gap identification and make recommendations to improve on customer experience. Key responsibilities: Analyze/audit service incident data, emails, voice recordings, and customer surveys…
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Registrar – Students’ Registration and Examinations
YOUR POSITION WITH BIHC: Registrar – Students’ Registration & Examinations HOW YOU WILL FIT INTO OUR MISSION: We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. We believe in high standards…
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Senior Associate, New Initiatives
Role Summary We are seeking a Senior Associate, New Initiatives who will have direct responsibility for supporting the Country Team in Nigeria to commercialize new initiatives leveraging the availability of reliable power in its mini-grid locations. The individual must have the ability to assess opportunities for potential sources of revenue and impact within these locations,…