Application Deadline: Application Deadline Jan 24, 2020

  • Operational Excellence and Reporting Analyst 

Underwriting Associate

    Operational Excellence and Reporting Analyst Underwriting Associate

    Job Purpose

    Analysing and identifying trends in Group Operations division which spans all business units and proposing solutions to identified gaps.

    Key responsibilities

    Provide objective support to decision making process; 
    Provide monthly recommendations supported by data and demonstrate improvement in performance on statistical basis. Ensure all major decisions related to operations are financially justified;
    Apply Lean Six Sigma tools or other continuous improvement methodologies to complex business processes and implement solutions aimed at providing positive business performance and financial impact;
    Develop, implement, maintain and support service operations analysis and modelling to enable the reporting and analysis of Operations and customer service data;
    Gather detailed information on the operating environment to assist in providing strategic insights and direction on matters relating to customer service and service operations;
    Routinely communicate specific consolidated and operational performance trends using appropriate metrics and suggest key actions and strategic implications to the Operations Division;
    Provide advanced customer analytics support to the various units in Group Operations and generate data-driven insights into customer retention and how to improve customer satisfaction etc
    Provide departmental reports and assist in preparation of management reports and presentations for senior leadership meetings and various strategic committees in Britam;
    Drive statistical analysis, data mining, extensive visualization, graphing and development of new methods of reporting to aid interpret data and analyse results using statistical techniques;
    Project involvement for projects that may require analytical input and/or 
    Develop and update various performance indicators and industry benchmarks and averages;
    Review, understand and internalize Britam’s existing business processes through literature review and stakeholder interviews.
    Review, understand and internalize Britam’s 2016 – 2020 group strategy together with the proposed future state (To-Be) process maps. 
    Revalidate future state process maps against Britam’s 2016 – 2020 group strategy making improvements where necessary.

    Knowledge, experience and qualifications required

    Bachelor’s degree in Mathematics, Statistics, operations research or related field 
    4 – 6 years’ experience in business planning and strategic analysis implementation and review 
    At least 3 – 5 years’ experience as a Business Analyst, on large and complex projects
    Certification in Lean Six-Sigma , Business Process Management or Business Analysis 

    Technical/ Functional competencies

    Business data analyst, data analyst and/or systems analysis experience
    Previous data models development or analysis experience – strong knowledge of databases (SQL etc.), ETL frameworks or reporting packages
    Strong analytical skills with the ability to collect, organize, analyse and disseminate significant amount of information with attention to detail and accuracy
    Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts; analyses the variance between forecast and actual performance from the business units 
    Report writing-ability
    The ability to conduct cost/benefit analysis
    Problem solving and diagnostic acumen to develop strategic reports
    Defining inputs for business case justification as part of data mining /analysis
    Experience in financial modelling and forecasting.
    Advanced experience in MS office tools including advanced EXCEL

    Essential Competencies

    Presenting and Communicating Information – Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-acitvely shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values – Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
    Analyzing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
    Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.

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  • Request For Proposals Community Lead Research Programme In Kenya

    Request For Proposals Community Lead Research Programme In Kenya

    REQUEST FOR PROPOSALS
    Community Lead Research and Monitoring and Evaluation Framework for Programme to address Polarisation, Radicalisation and Extremism in Kenya
    ISD is seeking to effectively and sustainably address the issues of polarisation, radicalisation, and extremism amongst highly vulnerable populations in Kenya and improve the capabilities of existing local P/CVE structures and actors in three target counties across Kenya. Central to this is building the knowledge and capacity of local stakeholders to carry out impactful community-based interventions while enhancing local communities’ awareness, trust and engagement of these structures.
    The successful bidder will support ISD with large scale community driven field research to understand different stakeholder’s perceptions of extremism in Kwale, Nakuru and Isiolo counties. The programme will upskill, empower and coordinate with municipal stakeholders and grassroots organisations to conduct the majority of the research. The programme will also ensure that research outcomes are shared with key stakeholders including the local researchers and the community at large.
    This programme will require a strong, mixed-methods approach to research, designed to provide statistically reliable data, representative of the beneficiaries at the practitioner, local community and vulnerable individual levels – including government and security stakeholders. This approach will require a large quantitative study among local communities in target counties with qualitative research methods including surveys, focus group discussions (FGDs) and in-depth interviews (IDIs) with key experts and community stakeholders.
    If you would like to submit your proposal, please read the full request for proposals here

  • Internal Audit Manager – Information Systems

    Internal Audit Manager – Information Systems

    Job Purpose

    The role holder will be responsible for managing the full scope of Information Systems Audits for the Group.

    Key responsibilities

    Manage and execute IS audits, including identifying and analyzing risks, planning and prioritizing the audit work, conducting audit interviews, managing the audit process, developing audit recommendations and reviewing them with appropriate management, and preparing audit reports;
    Ensure the overall quality, consistency, risk management and adherence to department and professional standards for IS audits, identifying opportunities for audit process improvement, continuous monitoring;
    Performs information control reviews to include system development standards, operating procedures, system security, programming controls, communication controls, backup and disaster recovery, and system maintenance;
    Develop the annual risk based IS audit plan in liaison with the Group Head of Internal Audit;
    Oversee the allocation of budget and time requirements for departmental employees to allocate proper resources for execution of the IS audit plan;
    Develop, based on the documented procedures, detailed information systems audit programs for each identified audit project, giving special attention to potential risk area;
    Determine the scope of audit for the detailed audit tests on all the Group’s automated systems in accordance with the approved Annual Audit Plan;
    Reviewing the adequacy and effectiveness of internal controls on new information systems and system changes on existing systems;
    Planning post implementation reviews of newly installed information systems and system changes within the Group; and 
    Perform any other duties as may be assigned from time to time.

    Knowledge, experience and qualifications required

    Bachelor’s degree in Computer Science, Business Information Technology or any equivalent IT- related field.
    Master’s degree in IT, Business Administration and Finance or any other related field will be an added advantage
    A Certified Information Systems Analyst (CISA)
    CIA, Certified Information Security Manager (CISM), CPA (K) certified and Certified Financial Analyst (CFA); KASNEB will be an added advantage
    7- 10 years’ working experience at least 4 – 5 years in management position with at least 4 years’ experience in information systems audit

    Technical/ Functional competencies

    Knowledge of internal audit procedures and methodologies
    Report writing skills -ability to develop reports
    Leadership and management -ability to lead teams, mentor and coach staff
    Decision making –ability to make strategic decisions in a timely and effective manner
    High moral and ethical standing

  • Business Development Executive

    Business Development Executive

    PROFILE INTRODUCTION: Altima Africa Ltd is seeking to hire a Business Development Executive who will be responsible for the execution of the firm’s business development strategy aimed at acquisition and retention of new and existing clients.
    He/she will drive departmental and organisational growth through managing all aspects of the sales cycle whilst ensuring set sales targets are met in line with the organisational strategy.
    Key Responsibilities:

    Business Development- Lead the execution of the business development strategy that incorporates all aspects of the sales cycle. Generate leads from new and existing (including dormant) clients through direct contact, word of mouth, attending networking activities and collaboration with key industry players among others. The position holder will ensure set targets for the period are met in line with the departmental strategy for the period.
    Market Intelligence- Generate insights from market and industry trends to ensure our offerings remain relevant, thus bringing forth ideas and insights that may necessitate implementation of new solutions for our clients based on market findings.
    Relationship Management-Manage the interaction with existing and prospective clients to improve business relationships and partnerships whilst identifying stakeholder interests, their pain points and suggesting suitable solutions with the aim of generating sales pipelines and sustainable revenue streams for the business.
    Proposal Writing and Presentation- Support the project delivery team in development of recruitment and training proposals tailored to meeting the clients’ unique needs and present the proposal contents to the various clients when need be.
    Database management- Maintain an updated database of prospective clients in the various sectors to facilitate proper planning for the department.

    COMPETENCIES

    Stakeholder Management;
    Excellent communication and negotiation skills;
    Strategic thinking/analysis and planning;
    Detail oriented;
    Relationship Management.

    MINIMUM REQUIREMENTS

    Bachelor’s degree in a Business related field;
    A minimum of five (5) years working experiencing Business Development
    Proven track record in driving sales growth and revenue

  • Information Security Officer

    Information Security Officer

    Key Responsibilities:
     

    ICT security policy implementation,
    Identity and access management
    Information security incident management
    Information Security monitoring and analysis
    Vulnerability assessment and penetration tests
    ICT Business continuity management
    ICT Compliance and regulatory management
    ICT Risk Management
    Information Security awareness and training across the bank
    Software Development Security
    Any additional tasks and responsibilities as assigned by the Head of IT

    Job Specification:
    Education:
    Bachelor in Computer Science or Engineering
    Training/Skills:
    CISSP or GIAC, CISA
    Work Experience:
    All kind of windows operation system skill.
    Competencies:
    Knowledge of Islamic Banking principles and Shariah laws.

  • Health Field Officer (ALMANACH Trainer)

    Health Field Officer (ALMANACH Trainer)

    About the Job
    The Health Field Officer (ALMANACH Trainer) is the focal person for the implementation and monitoring of the ALgorithms for the MANagement of Acute CHildhood illnesses program in Somalia. He/She is responsible for building up the capacity of the ICRC Health Field Officers and SRCS team to run the ALMANACH program. He/she plans, organizes and monitors the implementation of the programs in accordance with organization’s objectives.
    This is a national/resident position based in Nairobi and with frequent travel to Somalia.
    Duties and Responsibilities

    Makes regular field visits to assess, monitor and support the clinics that will implement ALgorithms for the MANagement of Acute CHildhood illnesses (ALMANACH) and provide comprehensive report evaluating the program impact and making recommendations
    Ensures that updated guidelines especially Integrated Management of Childhood Illnesses (IMCI) guidelines are implemented and followed in the ICRC supported health facilities
    Conducts training needs assessment and analyses education requirements of trainees
    Develops the ALMANACH training curriculum and the learning objectives
    Organizes training activities, coordinates and supports faculty of ALMANACH trainers
    Conducts training of health facility workers
    Coaches and supports the SRCS clinics in implementation of ALMANACH program
    Monitors the implementation of the Standard Operating Procedures for referrals from clinics to hospitals especially for under-fives
    Designs course materials and any related educational materials
    Evaluates the quality and the impact of training in coordination with Monitoring and Evaluation Officer
    Develops concepts for continuous learning and eLearning, blended learning and information search strategies
    Develops and maintains the learning material repositories; computerized Learning Management System
    Maintains networks with relevant stakeholders in Somalia for the efficient implementation of ALMANACH project in the selected SRCS Primary Health Care facilities
    Supports the ICRC in training the under-five nurses in integrated management of childhood illnesses(IMCI) using the national guideline

    Minimum qualifications and required competencies

    Minimum university degree in Medicine, Nursing or Public Health
    At least 3 years’ experience in conception and roll out of training courses in health especially in Educational institutions or humanitarian sector
    Good knowledge of IMCI teaching and training principles; teaching experience in IMCI would be a strong asset
    Experience in the design of training curriculum and in the preparation of training materials
    Excellent command of written and spoken English and Somali language
    Excellent communication and presentation skills
    Team Management skills and ability to work independently
    Computer proficiency especially in MS Word, Excel and PowerPoint
    Flexibility and willingness to travel extensively in Somalia
    Good knowledge of political, social and cultural environment of this region

    We Offer

    A challenging job opportunity within a dynamic work environment in an international humanitarian organisation
    Training and development opportunities
    A competitive salary with benefits, based on the ICRC Compensation and Benefits framework

  • Principal Legal Associate(6 Months Contract) – (19000053)

    Principal Legal Associate(6 Months Contract) – (19000053)

    Job Purpose:
    Responsible for assisting in driving legal projects and activities relating to Britam Life Assurance Company (K) Limited with special emphasis on and providing internal legal advice to other teams across service lines as well as reviewing and negotiating various contracts while adhering to Britam’s internal policies.
    Key Responsibilities:

    To provide of internal legal opinions as requested by the various departments within the business;
    Negotiation, drafting/reviewing of agreements and other legal documentation;
    Assist in the coordination of litigation matters including dealing with summons and claims brought against the Company as well as monitor and update on all on-going court cases;
    Reviewing and contributing to drafting Company’s policies as requested;
    To keep abreast with upcoming laws and regulations and advice the business accordingly;
    To provide assistance in Intellectual property issues including registration rights, clearance rights, IP strategies etc.;
    To perfect securities for loans (mortgages, plot loans or motor vehicle loans);
    To work closely with and manage external Advocates on Britam’s Panel of Lawyers through pro-active interaction and correspondence;
    To review advocates legal costs to ensure that the same are within the Advocates Remuneration Order 2014 as well as attempt other cost saving measures such as attempting out of court negotiations;
    To facilitate and participate in training programs as initiated by the Company/ Legal Department;
    Maintain the legal register on contracts and securities; and
    Assistance with Projects as undertaken by the Company.

     Working relationships:

    The Legal and Company Secretary Department within Britam; and
    All departments within Britam Life Assurance Co. (K) Limited.
    Knowledge, experience and qualifications required

     Key Requirements:

    Qualified to practice Law in Kenya with a valid practicing certificate;
    Bachelors of Law Degree (LLB) from a recognized University;
    At least 2 years of legal experience, preferably with a commercial law firm and/ or Life Insurance Company; and
    Developed commercial awareness with an outcome orientated approach and the ability to apply legal principles pragmatically.

     Skills and Competencies:

    Excellent computer skills;
    Demonstrated reporting abilities;
    Ability to manage with matters with little or no assistance;
    High level of self-confidence and interpersonal skills;
    High levels of energy, creativity and enthusiasm;
    Ability to work under pressure and multi-task between various briefs;
    Ability to plan, prioritize and organize with attention to detail;
    High integrity and ethics;
    Assertive with the ability to coherently articulate issues- orally and verbally; and
    High level of intellectual agility, initiative, self-motivation and resourcefulness.

  • Assistant Manager, IT Audits

    Assistant Manager, IT Audits

    Job Location:     BOA House, Head Office
    Purpose     The successful candidate will be responsible for offering assurance to the Board and Management on IT risks inherent in the various systems deployed by the Bank.
    Qualifications     

    Bachelor’s degree in information systems/Technology, computer science or related field from an Institution recognized by Commission of Higher Education.
    Have at least 5 years in managing IT audit projects in a financial institution.
    Must demonstrate detailed knowledge and practical application of ISACA’s IT Standards and code of ethics for IT Auditors.
    Detailed knowledge of information systems governance and security principles and practice e.g. ISO 27001, COBIT amongst others.
    Qualification in Certified Information Systems Auditor (CISA).
    Certifications in Certified Information Security Manager (CISM), Certified in Risk and Information Systems and Control, Certified Information’s Systems Security Professional (CRISC), Certified Public Accountant (CPA K) will be an added advantage.
    Must be a member of Information Security Audit and Control (ISACA).
    Possess technical knowledge in information systems (Particularly Networks, Databases, Operating systems and general computer applications).

  • Chief Accountant

    Chief Accountant

    Reporting to: 
    Finance Manager
    Job Location: 
    HQ – Nairobi
    Overall Purpose
    Responsible to the Finance Manager for effective planning and coordination of finance operations, as well as implementation and evaluation of an effective financial accountability system to ensure prudent management of the Society’s funds. Specific duties include enforcing stringent financial controls and ensuring efficient and smooth financial operations for better financial management. In addition, responsible for ensuring compliance to statutory and regulatory requirements as well as advising management on measures to be taken to improve financial performance.
    Duties and Responsibilities

    Preparation of weekly/monthly/ quarterly and annual financial management reports
    Review staff advance requests and supplier invoices to ensure they are well supported, accurate, reliable and meets the organisations policies before payment.
    Assist in the process of developing annual budgets for Administration and donor programmes/projects.
    Prepare and remit monthly tax returns to the revenue authority
    Ensure Income and expenditure are properly coded and posted in the Microsoft Dynamics Nav (Navision)
    Ensure all statutory deductions are paid and remitted within the stipulated deadlines
    Ensure timely payment of supplier invoices and staff advance requests.
    Manage suppliers and receivables relationship.
    Review and post monthly bank reconciliation.
    Support during annual external audits
    Generate financial reports reviewing expenditure listing, reviewing balance sheet items and ensuring documents are properly supported.
    Support system improvement by ensuring that the system meets user’s preference and point out any need of improvement.
    Supervise the receivable and payable accountant.
    Provide technical support to regional and county finance officers.

    Minimum Qualifications

    Bachelor’s Degree in Accounting and/or finance plus CPA (K) or equivalent qualifications
    Five (5) years’ experience in accounting and budgeting of financial resources including skills in computerized accounting systems.