Application Deadline: Application Deadline Jan 15, 2024

  • Editorial Assistant

    Editorial Assistant

    The GLF Editorial Assistant will provide writing, editing and copy-editing support to ensure the quality and stylistic consistency of the written content across these platforms, as well as implement search engine optimization (SEO) and other marketing tactics to promote their continued growth.
    The ideal candidate should be a strong writer and editor with a keen eye for detail and a passion for climate and science journalism and communications. Positive energy, time management, clear and confident communication skills, and a strong desire to write are key characteristics for this position.

    Scope of the Assignment:

    Provide copywriting and copy-editing support for GLF communications, including the GLF website, email newsletters, press releases, corporate news, YouTube channel and social media.
    Develop and implement content SEO and growth tactics to increase the visibility of GLF communications.
    Assist with the creation, scheduling, and distribution of feature articles for the ThinkLandscape media platform as needed.

    Education, knowledge and experience

    Bachelor’s degree, preferably in international development, natural science, communication, journalism, or related fields.
    Excellent English writing skills.
    At least one year of experience in writing and/or editing.
    Knowledge of content SEO techniques
    Experience with WordPress is an asset.
    Knowledge of trends and inspired by new opportunities, tools, and formats both globally and in the Global South.

    Apply via :

    www.cifor-icraf.org

  • Psychological Counselor 

Monitoring and Evaluation Officer – Readvertisement

    Psychological Counselor Monitoring and Evaluation Officer – Readvertisement

    KANCO is seeking to recruit a Psychological Counselor in Kakamega County. The Psychological Counselor will support the day-to-day implementation of the USAID Nuru ya Mtoto Key Populations Project activities. The Psychological Counselor will be providing psychological support and social issues, counseling services, under the guidance of the Clinical Officer

    Duties and Responsibility

    The Physiological counselor will provide mental health and social counselling
    Provide alcohol, drug and substance abuse reduction counselling and support the linkage process
    Assess patients to identify their emotional needs and help them to build behaviors to live a healthier lifestyle
    Develop and recommend treatment plans based on patient needs and diagnosis
    Provide referrals where necessary for additional care and evaluation
    Work with the clinical team to ensure patients receive the physical and emotional treatment they need
    Record patient information and manage confidential files
    Perform other duties as may be assigned by the immediate supervisor

    Level of education

    Diploma in Counseling Psychology, Sociology, Social work or any other behavioral science field from an accredited college or university.
    Certificate in HIV Testing Services (HTS)
    Certificate in HIV/AIDS Counseling
    Basic Counseling Skills

    Special training:

    Community mobilization and development.
    A practitioner of participatory methodologies
    Training in Nascop KeyPOP

    Other competencies:

    Patient Counselors and Empathy
    Solid Ethical Core and standards of conduct
    Problem-Solving Ability and Patience
    Appropriate Boundaries and Trustworthiness
    Strong observational skills and attention to detail
    Excellent written and verbal communication

    Job experience:

    At least 3 years of relevant experience in a similar position. Preferably in a Key Populations program

    go to method of application »

    Apply via :

    hr@kanco.org

  • Data Entry Clerk

    Data Entry Clerk

    Amicabre Travel Services is are seeking to recruit a qualified Data Entry Clerk  with 3 years’ experience in a busy company
    REQUIREMENTS

    Diploma in data entry or Equivalent
    A minimum of 3 years’ experience working in a busy environment, ideally in a managerial role.
    Experience in data entry and document management.
    Strong computer skills, including proficiency in Microsoft Office and data management software.
    Attention to detail and the ability to work accurately with large amounts of data
    Good organizational skills and the ability to prioritize tasks.
    Strong communication skills, both verbal and written.
    Ability to work independently and as part of a team.
    Ability to maintain confidentiality of sensitive information and ensure compliance with data protection regulations.
    Must be residing within a radius of 25 Km from  the JKIA

    Interested and qualified candidates should forward their CV to: admin@amicabretravel.com using the position as subject of email.

    Apply via :

    admin@amicabretravel.com

  • Sexual and Gender Based Violence(SGBV) Program Officer

    Sexual and Gender Based Violence(SGBV) Program Officer

    The SGBV Programs Officer will play a crucial role in the planning, implementation, and evaluation of sexual and gender-based violence programs within the organisation. This position requires a deep understanding of SGBV issues, strong program management skills, and the ability to coordinate with various stakeholders. The SGBV Programs Officer will also be responsible for reporting on program activities and ensuring the effective supervision of program staff.

    Responsibilities:
    Program Development and Planning:

    Develop and implement strategic plans for SGBV programs in alignment with the organization’s mission and objectives.
    Conduct thorough needs assessments to identify gaps and opportunities for intervention in the field of sexual and gender-based violence.
    Collaborate with relevant stakeholders, including community leaders, government agencies, and partner organizations, to ensure coordinated and effective program implementation.

    Program Implementation:

    Oversee the day-to-day implementation of SGBV programs, ensuring activities are carried out according to the project timelines and budget.
    Monitor program activities to assess their impact and effectiveness, making adjustments as needed.
    Provide guidance and support to program staff, volunteers, and partners involved in SGBV initiatives.
    Coordinate with other service providers and community focal points to strengthen access to services and build support for survivors.
    Contribute and implement activities that raise awareness on gender inequality and prevention of SGBV through active participation in trainings, workshops, and advocacy actions at SGBV.
    Provide information on available services and support survivors’ informed choices through referral, accompaniment, service coordination and follow-up, and participation in referral systems/pathways

    Reporting and Documentation:

    Develop and maintain a robust monitoring and evaluation framework to track program outcomes and impact.
    Carefully document service provision adhering to strict data protection and information-sharing protocol to protect the privacy, confidentiality, and safety of survivors
    Prepare regular progress reports, detailing achievements, challenges, and lessons learned.
    Ensure accurate and timely reporting to donors and other stakeholders, adhering to reporting requirements.
    Ensure accurate data entry of SGBV related cases into the information management system(IMS) and support development of database to track referrals.
    Create and disseminate content on events/activities and surveys that raise awareness on gender inequality and violence against women e.g., 14 days of activism online through social media
    Collect and promote good practices and lessons learned from different interventions and develop best practices and knowledge management capacity.

    Supervision and Capacity Building:

    Provide leadership and supervision to program staff, fostering a positive and collaborative working environment.
    Supervise and oversee provision of age-appropriate and survivor-centered GBV case management services to survivors of SGBV and vulnerable women and girls, in line with Case Management Guidelines and principals, including assessment of survivor’s needs, basic counseling, support to develop and implement a care plan, support and implement safety plan, and support to access services in line with client’s wishes.
    Organize case management meetings with the shelter staff and participate in regular case review meetings, case conferencing with other stakeholders.
    Supervise and oversee maintenance of a 24 hour hotline to ensure that callers have immediate access to services and build support for survivors.
    Conduct regular performance reviews and offer constructive feedback to ensure the professional development of team members.
    Organize training sessions and workshops to enhance the capacity of staff and partners involved in SGBV programs.

    Advocacy and Networking:

    Act as the focal person representing the organization in relevant forums, conferences, and networks related to SGBV.
    Advocate for policy changes and awareness-raising initiatives to address SGBV issues at local and national levels.
    Lobby with duty bearers and policy makers such as National Gender and Equality (NGEC) to actively participate and contribute to matters, legal policies and shelter provision for SGBV victims and survivors.
    Advocate and participate in design and implementation of standards procedures and guidelines for shelters registration.
    Actively partner and collaborate with State department for Gender (SDFG), Collaborative Centre for Gender development to streamline shelter mapping process.
    Contribute and support the National Shelter Network (NSN) in the identification, rescue and referral of SGBV cases for psychosocial l support or any other necessary intervention.
    Foster relationships and maintain outreach strategies with existing and potential shelters for further program development
    Establish and update a mapping of external actors providing services to victims of SGBV

    Fundraising:

    Support in the development and implementation of fundraising strategies to secure funding for SGBV programs.
    Cultivate relationships with donors, grant-making organizations, and philanthropic individuals.
    Support in the preparation of grant proposals, budgets, and other fundraising materials.

    Budgeting:

    Develop and manage program budgets, ensuring financial accountability and transparency.
    Monitor expenditures, track variances, and make recommendations for budget adjustments as needed.
    Collaborate with the finance team to ensure compliance with financial policies and procedures.
    Perform any other duty as assigned by management.

    Performance Standards

    Quality, timely and comprehensive narrative reports on project progress, outcomes and impact assessment.
    Documentation of good practices, success and lessons learnt.
    Adherence to work-plans, timelines and deadlines .
    Cost effective use of and accountability project funds in line with donor rules and organizational policies.
    Strong commitment to CDTD values and principles
    Adherence to project rules, guidelines and polices on safeguarding and child protection.

    Qualified applicants are invited to submit a cover letter illustrating their suitability against listed qualifications, provide a detailed curriculum vitae or resume including names addresses with official emails of three referees (to be contacted for reference checks) and salary expectations to the H/R at: dorcas@cdtd.org
    Do not attach any other documents

    Apply via :

    dorcas@cdtd.org

  • Customer Experience Lead

    Customer Experience Lead

    The customer experience manager will oversee and improve all aspects of the customer journey, ensuring satisfaction, retention, and loyalty throughout the customer lifecycle

    Responsibilities

    Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels
    Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience
    Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives
    Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations
    Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization
    Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders

    Qualifications

    A minimum of a Bachelor’s degree in business administration, marketing, business management, communications, or a related field is beneficial but not required (a Master’s degree is preferred)
    Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning
    3 years of experience in customer service, customer experience management, or a related field
    Proficiency in using customer experience tools and software such as customer feedback management systems, CRM platforms, and data analytics software
    Excellent interpersonal communication skills to be able to handle and respond to inquiries and guide the students on the documentation and the relevant admission procedures.
    Data-driven with a persistent desire to analyze and improve performance.
    Flexibility to work in a changing schedule as per the requirement.
    Ability to work in a fast-paced, startup environment.
    Drive to excel and achieve Moringa School’s objectives.
    And much more! We expect you to be open, flexible, and proactive as new initiatives come up from time to time.

    Skills and Knowledge

    Excellent communication skills – you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback
    Analytical skills – part of the daily role includes analyzing customer data, feedback, and metrics to derive meaningful insights and make data-driven decisions to enhance the customer journey
    Customer service skills – you are experienced in placing the customer at the center of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy
    Problem-solving skills – you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points
    Leadership abilities – leadership qualities are essential to lead the customer experience team, driving consumer-centric initiatives, and influencing positive change within the organization
    Adaptability – you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics

    Key Competencies

    People skills
    Persuasive
    Negotiation skills
    Conflict resolution skills
    Flexibility and adaptability

    Apply via :

    my.moringaschool.com

  • Social Media Community Management Intern

    Social Media Community Management Intern

    Role Description
    This is a full-time hybrid role for a Social Media Community Management Intern with a focus on building and maintaining positive and active relationships between the brands and their audience across various social media platforms and online communities.
    Duration: 4 month (Renewable)
    The Social Media Community Management Intern will undertake the following responsibilities :

    Responding to comments and inquiries in a timely manner across social media
    Use the power of language, tone of voice, and communication skills to deliver high-quality and engaging conversations with different communities on the online space
    Come up with ideas for marketing campaigns based on client briefs, as guided by the Copywriting team
    Creating reports on monthly and weekly activities, for accounts managed
    Come up with creative & engaging content for Social Media, including creating content calendars
    Brainstorm and collaborate with the team for fresh ideas and content strategies
    Conduct research on industry trends and best practices to ensure our content is relevant and up-to-date

    Any other duties pertaining to your role as assigned by management
    Qualifications

    Degree or certification in Communications or related field
    Some experience Social Media pages for brands
    Some experience with report writing and live-tweeting
    Excellent communication and interpersonal skills, oral and written skills
    Excellent organisational skills
    Ability to work independently and as part of a team
    Willingness to learn and ability to ask promptly when stuck
    Possess demonstrable working knowledge in Digital Marketing, Brand Management and Social Media
    Added advantage: any experience within Digital or Advertising Agencies

    To apply for the Social Media Community Management Intern position, please send your resume and a cover letter detailing your relevant experience and why you’re the ideal fit for our team to careers@socialmedsdigital.com by Monday, 15th January 2024 at 5:00PM. Only shortlisted candidates will be contacted.

    Apply via :

    careers@socialmedsdigital.com

  • Line Cook 

Receptionist/Customer Care Attendant 

Sous Chef

    Line Cook Receptionist/Customer Care Attendant Sous Chef

    Key Duties & Responsibilities:

    Setting up and stocking of workstations with all needed ingredients and cooking equipment.
    Preparing ingredients to use in cooking (chopping and peeling vegetables, making beef Patties etc.)
    Cooking food with various utensils or grillers.
    Follow FIFO and best practice and safety standards.
    Cook menu items in cooperation with the rest of the kitchen team.
    Stock inventory appropriately.
    Ensure great presentation by dressing dishes before they are served.
    Keep a sanitized and orderly environment in the kitchen.
    Ensure all food and other items are stored properly.
    Ensure that food comes out simultaneously, in high quality and in a timely fashion.
    Comply with nutrition and sanitation regulations and safety standards.
    Maintain a positive and professional approach with co-workers and customers

    Key requirements, Qualifications:

    Proven experience as cook.
    Certificate / Diploma in Food and Beverage, Culinary Arts.
    At least 1/2 year of experience in the same position.
    Flexibility to work evenings and weekends as needed.

    go to method of application »

    Interested and qualified candidates should forward their CV to: hr@bantuafrica.co.ke using the position title as subject of email by COB 15th January 2024.

    Apply via :

    hr@bantuafrica.co.ke

  • Marketing Intern

    Marketing Intern

    Reference Number: HR/ADV/012/2024
    Responsibilities

    Support daily marketing administrative duties.
    Assist in distribution of marketing material.
    Collect qualitative and quantitative marketing data for marketing purposes.
    Help in maintaining an event calendar for the year and creating relevant social media content for the same.
    Assist in marketing promotional materials.
    Any other duties/responsibilities that may be assigned by the marketing manager

    Requirements

    Diploma/ Degree in any relevant field.
    Computer Knowledge.
    Ready to start immediately.

    Professional Competencies

    Integrity and Trust
    Customer Focus
    Functional/Technical Skills
    Written/Oral Communications
    Interdisciplinary Skills
    Team Oriented
    Excellent organizational and time management skills

    Send your curriculum vitae and attach your certificates mentioning the job reference to recruitment@langatahospital.org before the close of business on 15th January 2024.

    Apply via :

    recruitment@langatahospital.org

  • Inventory Clerk

    Inventory Clerk

    We’re looking to add an Inventory Clerk to our Finance & Operations Team, who will maintain accurate inventory records and monitor inventory movements.
    You will be responsible for accounting for the physical stock and ensuring best practices in stock management systems to enable traceability, and accurate picking and avert any stock losses and damages.
    Finally, with strong analytical and problem-solving skills, you will reconcile discrepancies in inventories and notify the management of any irregularities.

    The Role in Brief

    Track and ensure all stocks and inventory are accounted for using periodic stock counts
    Monitor all stock movement in and out of a warehouse and ensure proper documentation and sign-off with the recipient
    Recording all the stock received using ERP software and other provided tools.
    Inspecting the stocks and reporting about the damaged products.
    Maintaining inventory stock records as well as tracking anticipated inbound shipments.
    Maintain an up to date stock movement register detailing sales and customer returns to ensure stock data integrity
    Control movement of stock items (Stock Keeping Units) by limiting movement in and out of key warehouses and ensuring where possible, they are always under lock and key

    Qualifications

    You have experience in inventory management/ storekeeping
    Good computer skills and ERP working knowledge are preferred.

    Apply to recruit@m-payaenergy.co.ke with subject “Inventory Clerk”

    Apply via :

    recruit@m-payaenergy.co.ke

  • Unit Manager – Thika Branch

    Unit Manager – Thika Branch

    JOB PURPOSE:
    The unit Manager will be responsible for providing overall leadership to a group of direct sale team as prescribed in Pacis to ensure key performance deliverables for the unit are met.
    KEY RESPONSIBILITIES:

    Sales planning that achieves the set goals and objectives.
    Selling of general Insurance and other company products as targets prescribe.
    Quality recruitment, selection, and retention of productive sales agents Conducting trainings on company products, processes, sales and soft skills to achieve results.
    Conduct Field Training with direct sales team members to ensure hands on approach to sales
    Conduct performance management, maintain monthly performance records and supervision Tied agents to drive sales across all product lines and set targets.
    Manage sales funnel and ensure high hit ratio
    Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
    Market segmentation and opening of markets for the sales team to secure business.
    Meeting the set persistency levels of general business and retention targets for other lines of business.
    Providing effective customer service to both prospective and existing customers Preparing sales and other management reports as required from time to time Deliver on performance requirements as defined in the unit key deliverables in alignment to the Branch key deliverables.

    KEY PERFORMANCE MEASURES.

    New business & Retention
    Recruitment & Training
    People Management and performance management as prescribed in the contractual agreement.

    KNOWLEDGE AND EXPERIENCE (Qualifications)
    Minimum Academic Qualifications:

    A business-related degree is a minimum requirement or its equivalent.

    Professional Qualifications:

    Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.

    Experience:

    Minimum 3 years’ experience in General business unit management.

    SKILLS AND COMPETENCIES.

    Excellent leadership, communication and interpersonal skills. Above average computer skills. Strategic perspective.

    Apply via :

    pacis.peopleshr.com