Application Deadline: Application Deadline Jan 13, 2024

  • Cook

    Cook

    Prepare meals for patients and MSF staff, according to hygiene standards and security rules, in order to ensure their nutritional needs.

    Accountabilities

    Carry out the preparation of meals for staff
    Follow at all times all hygiene standards and security rules.
    Control stock of food so as to ask for anything needed on time, and prepare shopping list and make purchases if required.
    Ensure meals to be served on time.
    If applicable set table before every meal and clean it up after each meal.
    Ensure cleanliness of all facilities, utensils and equipment.
    If domestic cook, ensure the provision of drinkable water during the day and when she / he leaves: cleaning, filling the filter and empty bottles, changing batteries if necessary.
    Look after all equipment provided.
    Keep an inventory of MSF kitchen utensils and equipment, i.e. plates, glasses, cutlery, cookware, etc.
    Report all important information (lost, robbery, damages, deterioration, incident, etc.).to superior
    Define various menus and propose them to employees
    Collect on a daily basis meal requirements of employees
    Clean and sanitize work areas, equipment and utensils
    Keep a sanitized and orderly environment in the kitchen
    Ensure all food and other items are stored properly
    Check quality of ingredients
    Ensure that food portions and food presentation meet the standards.
    Ensure cooking utensils are clean before each use
    In case of needs, organize parties for employees

    Requirements
    Education

    Literacy essential, Cookery Course

    Experience

    At least two years Previous experience

    Languages

    English and Swahili

    Competencies

    Commitment, flexibility, stress management, results, teamwork, and Service.

    Apply via :

    msf-switzerland.odoo.com

  • Sales Representative – 2 Positions

    Sales Representative – 2 Positions

    Salary: 40,000 -50,000
    Job Summary
    Our client is a leading provider of printing solutions, specializing in high-quality packaging materials and committed to delivering exceptional printing results to our clients. We are seeking motivated and results-driven Sales Representatives to join our team.
    Minimum Qualification: Bachelor
    Experience Level: Mid level
    Experience Length: 3 years
     
    Job Description/Requirements
    Key Responsibilities:

    Identify and pursue new business opportunities within the flexible packaging industry.
    Collaborate with the production and design teams to ensure seamless communication and delivery of client requirements.
    Build and maintain strong relationships with clients, understanding their packaging needs and providing tailored solutions
    Stay up-to-date with industry trends, market developments and competitor activities to identify potential areas for growth.
    Prepare and deliver persuasive sales presentations to prospective clients.
    Achieve and exceed sales targets, contributing to the overall success and expansion of our flexible packaging division.

    Requirements:

    Bachelor’s degree in Business Management or other related fields.
    At least 3+ years of sales experience, preferably within the packaging or printing industry is AMUST.
    Knowledge of flexible packaging materials, printing processes and market trends.
    Excellent written, verbal communication and interpersonal skills.
    Ability to collaborate effectively with team members and clients.
    Excellent time management skills.
    A person of high integrity.

    Interested and qualified candidates should forward their CV to: jobs@summithrmc.com using the position as subject of email.

    Apply via :

    jobs@summithrmc.com

  • Loyalty Operations Manager (H12)

    Loyalty Operations Manager (H12)

    Brief Description        
    Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effectively in order to provide an excellent customer experience to Asante Rewards members and KenyaAirways’ Customers
    Detailed Description        

    Monitoring and managing customer care metrics and tracking key performance indicators such as call efficiency, abandon rate, customer satisfaction scores to ensure that the customer care team meets its targets and delivers excellent service to Asante Rewards members.
    Develop and implement Asante Customer care policies and work procedures ensuring that they are aligned with best practices and Kenya Airways’ objectives.
    Ensure that the Loyalty agents promote ancillary revenue products and services to drive revenue generation and profits.
    Ensure the Loyalty technology infrastructure is running smoothly, and customers can be managed through the IVR, CRM and the member portal.  All systems should work efficiently and effectively.
    Hire, train, coach and supervise the Asante Loyalty Agents, ensuring that they provide excellent customer service and achieve their performance goals and remain engaged.
    Manage the Loyalty Operations budget and resources to maximize ROI.
    Collaborate with cross-functional teams to ensure alignment with broader business goals and objectives.

    Job Requirements        

    Bachelor’s degree in marketing, Business, or related field. Experience in working in a call center.
    An understanding of the Airline industry.
    7 years airline experience, 3 of which should have been in a related supervisory role

    Additional Details        

    Management skills
    Negotiation skills
    Strong communication and Interpersonal skills
    Strong analytical skills
    Financial Management skills
    Planning and organizational skills

    Apply via :

    i-pride.kenya-airways.com

  • Associate Programme Management Officer

    Associate Programme Management Officer

    Responsibilities

    Works with the Programme Coordinator to facilitate the development, implementation and evaluation of assigned programmes/projects; monitors and analyzes specific aspects of programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and recommends corrective actions; liaises with relevant parties; identifies and tracks follow-up actions.
    Carries out basic research on selected aspects of programmes, operations and other activities, to include collecting, analyzing and presenting statistical data and other information gathered from diverse sources.
    Drafts/compiles a specific type or types of information communications products for target audiences, to include press releases, media packets and reports, brochures, briefings, video clips, newsletters, websites. 
    Provides substantive support for policy coordination and evaluation functions, including the review and analysis of emerging issues and trends, participation in evaluations or research activities and studies. Assists senior officials with briefing notes, background papers and talking points.
    Prepares summaries of articles from a wide variety of sources and drafts a variety of correspondence, and sections of reports.
    Participates in survey initiatives; assists with design of data collection tools; issues data collection tools, reviews, analyzes and interprets responses, identifies problems/issues and prepares preliminary conclusions.   
    Contributes to the preparation of various written outputs, e.g., draft background papers, analytical notes, sections of reports and studies, inputs to publications.
    Provides administrative and substantive support to consultative and other meetings, conferences and missions to include proposing agenda topics, identifying and proposed participants, preparation of background documents and presentations, handling logistics.
    Contributes to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
    Performs other duties as required.

    Competencies

    PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field.  Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to assist with data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases.  Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. 
    COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
    PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

    Education

    Advanced university degree (Master’s degree or equivalent) in Environmental Sciences, Business Administration, Management, Law, Economics or a related field is required. 
    A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.
    Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

    Work Experience

    A minimum of two (2) years of progressively responsible experience in project/programme management, administration, strategic planning, or related area is required.
    Experience within the United Nations common system or a similar international organization is desirable.
    Experience in environment and/or sustainable development is desirable.
    Experience in drafting, editing and presentation skills is desirable.
    One (1) year or more of experience in data analytics or related area is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is desirable.

    Apply via :

    careers.un.org

  • Senior Advisor – Delivery

    Senior Advisor – Delivery

    Role Summary

    TBI’s Global Client Solutions (GCS) team is at the heart of how we define “what we do” and then distribute the best of the Institute and our networks to global leaders through our country advisory teams. As a centre of excellence, GCS is comprised of functional and sectoral experts who provide valuable counsel, technical support, thought partnership, strategy, and surge capacity to our embedded advisors working hand-in-hand with governments.
    GCS’s Delivery Anchor Team (DAT) specialises in the processes, tools and techniques used by political leaders to steer more effective and faster implementation of government priorities. Delivery is at the heart of TBI’s origin story and offer, beginning with Mr. Blair’s time in Downing Street when he established the first government Delivery Unit. We are driven by outcomes and have a laser-focus on making government work: ‘getting things done’ and ‘making change happen’ in complex delivery ecosystems while constantly leveraging lessons from the frontline and innovating to offer best-in-class delivery solutions to our clients.

    Please note that if you are applying for the role in Nairobi you must have the right to work in Country.
    As TBI and our delivery work is growing rapidly in the Americas, EMEA and Asia, we are hiring global Senior Delivery Advisors with extensive experience working with, or for, governments to join our growing team supporting political leaders and partners on making change happen through innovative delivery mechanisms.

    The role will be situated centrally, primarily providing expert support to our in-country TBI advisors, our partner governments, and other key stakeholders worldwide on strengthening their delivery systems and to deliver concrete results to their citizens.
    This is a senior expert role requiring exceptional candidates with relevant expertise, deep networks and experience working with governments, development and technical partners active in delivery. Global experience, or experience translating your expertise in diverse contexts is a must.

    Key Responsibilities
    Support regional & country directors and their embedded delivery teams

    Quickly become a valued and supportive go-to expert across the Institute on matters of Government Delivery
    Lead or contribute to scoping and diagnosis exercises to understand senior leader’s visions, opportunities and challenges, and the key drivers of deliver
    Support business development efforts with technical expertise and facilitate high level discussions with senior government counterparts on TBI’s scope of work and approach
    Provide expertise input, thought partnership, quality insurance and advice to Regional Directors, Country Directors and Advisors on their delivery projects throughout and at critical milestones, ensuring end-to-end impact and utilisation of TBI Delivery best practices and tools, methods and approaches
    Support project teams to assess and build the capacity of government counterparts to effectively implement their Delivery strategies

    Innovation in Delivery and thought leadership

    Support the Director of Delivery in strategy development and implementation, maintaining intelligence on market needs, competition and gaps in the Delivery ecosystem
    Contribute to strengthening TBI’s Delivery offer and methods by identifying gamechangers, leveraging feedback and thinking creatively to champion the design and mainstreaming of new delivery solutions and their adaptation to different contexts
    Ensure feedback loops between the implementation of our delivery offer with areas like strategy, policy, strategic communications and private office functions
    Contribute to positioning the practice and TBI as thought-leaders in this space by being a spokesperson on key topics, including participating on panels, writing blogs and articles, and networking strategically
    Support building out of the Institute’s network of exceptional external advisors who can provide tactical surge support on critical programme milestones and input into our asset evolution

    Development of strategic partnerships

    In collaboration with the Strategic Partnerships and Initiatives team, support the development and nurturing of relationships with existing or potential strategic partners to support TBI’s fundraising, business development, thought-leadership, policy influencing and programme delivery
    Ensuring that the partnerships reflect TBI’s proprietary Delivery methodology, impact on the ground, and strategic priorities
    Develop annual plan to support implementation of strategic partnerships relevant for Delivery Anchor Team
    Collaborate with internal stakeholders to strengthen TBI’s overall approach to Delivery partnerships, including having efficient approaches for partnership knowledge management

    Person Specification
    This is a role in a fast-paced globally situated team working out of different geographies and in complex policy areas. We are looking for candidates with proven track record of leadership and delivery in the public or private sectors, in multiple country contexts, who can demonstrate the following:

    Experience leading a Delivery Unit and/or supporting the set-up of Delivery Units in multiple countries with demonstratable success in achieving tangible outcomes for citizens
    Extensive experience in a leadership role, cutting across centre of government, delivery, and/or management consulting globally (including in Africa and developed country contexts)
    Experience with project development and project management
    Ability to work and interact at the highest levels of political decision-making structures in Governments and to support the emergence of trusted relationships
    Strong political acumen and able to rapidly develop an understanding of the needs of senior officials
    Highly developed analytical skills that can be deployed in a range of contexts
    Ability to work in the face of a range of competing views and priorities, possessing highly developed negotiation skills
    Exceptional communication, drafting and presentation skills
    An ability to work independently, think strategically and translate strategies into concrete and implementable plans; an acute attention to detail, as well as organisational and communication skills
    Proven ability and experience leading and managing people and teams
    Strong team player with excellent soft skills as well as flexibility to help where needed
    Able to motivate and influence others, including TBI country specific roles, as well as funders, government counterparts and partners
    Willingness to travel extensively, sometimes at short notice, in particular to TBI’s countries of operation
    Strong sense of ethics, discretion and perseverance required
    Experience of living and working in developing countries is strongly desirable
    Fluency in English is required. Fluency in French and Spanish is highly desirable

    Apply via :

    tbinstitute.wd3.myworkdayjobs.com