Jobs Kenya

Application Deadline: Application Deadline Jan 12, 2024

  • E-Commerce Strategy and Performance Manager

    E-Commerce Strategy and Performance Manager

    Job Description

    Reporting to the Head, Digital & Data – East Africa, the role holder for developing and executing strategies to maximize the commercial potential of our digital assets. This role is essential to enhancing online sales effectiveness, optimizing end-to-end digital customer journeys, and ensuring that digital initiatives align with the overall business strategy for digital products and services for Old Mutual. The ideal candidate will require a strong understanding of the digital landscape and be able to develop and execute strategies to improve the customer experience and drive revenue growth. The role holder will also be required to manage the development and launch of digital products to meet customer and business needs.

    Key Responsibilities:

    Develop and implement a comprehensive digital commercialization strategy including identifying and leveraging digital trends and innovations to enhance online sales and customer engagement.
    Work closely with different business units to integrate digital strategies and alignment with the overall business objectives.
    Facilitate cross-functional collaboration to maximize the impact of digital initiatives.
    Set, monitor, and drive the achievement of digital sales targets.
    Implement performance management systems to track the effectiveness of digital strategies and adjust plans as necessary.
    Regularly analyse and enhance the end-to-end digital customer experience from initial engagement through to after-sales support as necessary.
    Ensure seamless and user-friendly and efficient online journey that maximizes conversion and customer satisfaction.
    Utilize data analytics to inform strategy and decision-making.
    Monitor and analyse digital performance metrics to identify opportunities for improvement.
    Communicate digital strategies regularly to all relevant stakeholders and advocate for importance of digital channels in driving business objectives.

    QUALIFICATIONS

    Bachelor’s degree in business, Marketing, Computer Science, or related field.

    KNOWLEDGE & EXPERIENCE

    5+ years of proven experience in digital strategy, online sales, or a related field.
    Strong understanding of digital marketing, e-commerce, and customer journey optimization.
    Excellent analytical, organizational, and project management skills.
    Proven ability to drive cross functional collaborations and build consensus.
    Demonstrated ability to influence stakeholders.
    Strong blend of strategic perspectives, business acumen and technical knowledge
    Driven, high energy level and proven record of driving results

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Assistant Underwriter – Westlands Branch

    Assistant Underwriter – Westlands Branch

    PURPOSE:
    To evaluate, price and prescribe the terms to apply on risk proposals so as to deliver the desired loss ratio and profitability. To key in the underwriting information into the system and generate debits, endorsements and Policy documents.
    PRIMARY RESPONSIBILITIES:

     Accept or reject risk in line with the set underwriting guidelines
     Prepare and process policy documents
     Process renewals, endorsements and follow up on valuations
     Reconciliation of underwriting issues
     Process renewal notices follow up on lapses and valuations
     Respond to customer and intermediaries’ enquiries
     Raise refund cheques, commissions for customers and service providers
     Prepare and dispatch debit/ credit notes, member schedules premium and fund statements, utilization reports and replenishment letters to clients/ schemes
     Process and dispatch membership cards to clients and intermediaries and Cancellation of policies due to non-payment of premiums.
     Claims registration, Appointment of Assessors and Processing of Towing and Windscreen claim refunds

    Key Skills, Knowledge, Experience and Behavioral Competencies 
    Academic and Professional Requirements
    Education 

    Bachelor’s degree in Business or in a related field    E
    Computer literate in MS Office and other office applications    E
    Progress towards CII or IIK (Required)    E

    Experience Required:

    Relevant experience     2

    Apply via :

    cic.co.ke

  • Senor Sales Lead HR Intern

    Senor Sales Lead HR Intern

    SUMMARY OF ROLE
    As the Senior Sales Lead, you will be responsible for overseeing and executing the sales strategy for our products and services. You will work closely with the sales team to identify and pursue new business opportunities, nurture existing client relationships, and meet and exceed sales targets.
    ROLES AND RESPONSIBILITIES
    Sales Strategy:

    Develop and implement a strategic sales plan to achieve company sales targets and objectives.
    Identify and prioritise key target markets, industries, and clients for business development.

    Lead Generation:

    Generate high-quality leads through various channels, including but not limited to cold calling, networking, events, and digital marketing.
    Build and maintain a robust pipeline of prospective clients.

    Client Relationship Management:

    Cultivate and maintain strong relationships with existing clients, ensuring satisfaction and identifying upsell opportunities.
    Collaborate with cross-functional teams to deliver exceptional client experiences.

    Revenue Growth:

    Meet and exceed sales revenue goals through effective negotiation and closing techniques.
    Continuously analyze market trends and competitor activities to identify new business opportunities.

    Team Leadership:

    Lead, motivate, and mentor the sales team, fostering a high-performance culture.
    Provide guidance and support in achieving individual and team targets.

    Reporting and Analysis:

    Prepare regular sales reports and forecasts, providing insights into performance and areas for improvement.
    Utilize data and analytics to optimize sales strategies and identify growth opportunities.

    Sales Performance Analysis:

    Analyze sales data and market trends to evaluate the effectiveness of the sales strategy.
    Generate reports and insights to inform decision-making and future sales initiatives.

    Contract Negotiation:

    Lead negotiations for major contracts and agreements, ensuring favorable terms for both the client and the company.

    Market Research:

    Stay informed about industry trends, competitor activities, and market developments.
    Use market insights to identify new opportunities and stay ahead of the competition.

    REQUIREMENTS

    Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus
    Minimum of four (4)years of proven experience in a senior sales role within the software or insurance industry.
    Deep understanding of IT Solution sales working with teams from Product Development, Implementation and billing with the ability to swiftly acquire market intelligence/awareness of the insurance sector, to understand and manage expectations regarding competition and market trends.
    Experience with initiating and leading improvement programmes, developing and implementing strategic plans, overseeing change.
    Demonstrable experience in developing client-focused, differentiated and achievable solutions
    Strong understanding of insurance software solutions and industry trends.
    Excellent communication, negotiation, and presentation skills.
    Proven track record of meeting and exceeding sales targets.
    Ability to lead and inspire a sales team to achieve collective goals.
    Results-driven mindset with a focus on continuous improvement.
    Proficient in CRM software and Microsoft Office Suite.

    Personal Attributes

    Demonstrate high levels of integrity.
    Decision making skills.
    Ability to interpret long term plans, programs and budgets developed at senior management level.
    Interpersonal and leadership skills.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Automation Engineering Intern 3D Printer Engineering Intern Digital Learning Solutions Intern Software Developer Intern

    Automation Engineering Intern 3D Printer Engineering Intern Digital Learning Solutions Intern Software Developer Intern

    Summary:
    The education process of industrial automation and integrated systems has multiple levels of granularity, parallel to the granularity level of the physical automated systems. The lowest granularity level starts at working with individual components, such as sensors, actuators, robots, vision systems, etc. then controlling them with PLCs and drives, and building a network of controllers and PLCs in a distributed control system (DCS). Moving up in the granularity level would be teaching students about industrial communication protocols, integrating Human Machine-Interface (HMI) and building a Supervisory Control and Data Acquisition (SCADA) system. On top of that knowledge comes the implementation of Industry 4.0 and industrial internet of things (IIoT). The hands-on experience in such a learning process is crucial, specially working with industrial grade components, and with a neutral approach toward technology, i.e. not focusing on a specific automation supplier. While advanced automated systems are supplied by many vendors, with some digital twin (DT) capabilities, they are mostly a closed box, with very little flexibility to change the underlying architecture or technology, hindering the maximum benefit of student hands-on experience. This internship intends to build a simulated changeable automated elevator system and link it to the physical system to create a digital twin (DT).
    Internship Project:

    Designing, Fabrication and automation of an Elevator using advanced sustainable technologies

    Tasks and Responsibilities:

     Design for manufacturing and maintainability
     Fabrication and Mechanical Metalworks
     Communication Systems
     PLC & HMI programming
     Digital twin
     MES, SCADA Systems
     Safety Programming
     Overload Protection
     Lift Monitoring and Remote-Control Systems
     Emergency Rescue Operations
     Prognostics and Health Management of Industrial Assets
     Elevator integration (Integrators)
     Compliance with relevant standards
     Use of sustainable technologies
     Documentation

    Eligibility:

     Minimum SMSCP Level 2
     Minimum Bachelor’s Degree or Equivalent in Mechanical Engineering, Electrical and Electronics Engineering, Mechatronics Engineering, Electronic & Computer Engineering, Control Engineering and Instrumentation, Industrial Engineering, Manufacturing Engineering

    Benefits to Students:

     Possibility of Masters Scholarship
     KShs 30,000
     Full-time access to Siemens Centre facilities
     EBK Registration Support

    go to method of application »

    Employment Type: Application deadline 12th January 2024

    Apply via :

    docs.google.com

  • Sales Executive – Real Estate Accountant

    Sales Executive – Real Estate Accountant

    Job Ref: EHC/002/2024

    We are seeking a motivated Sales Executive to join our dynamic real estate team. The ideal candidate will be passionate about property sales, possess exceptional communication skills, and thrive in a competitive sales environment. As a Sales Executive, you will play a key role in promoting and selling properties to prospective buyers, nurturing client relationships, and achieving sales targets.

    Responsibilities:

    Identify potential leads and actively pursue new business opportunities in the real estate market.
    Showcase properties to clients, conduct property tours, and highlight unique selling points.
    Guide clients through the sales process, including negotiations, contract signings, and property transactions.
    Develop and maintain strong relationships with clients to understand their needs and preferences.
    Stay updated on market trends, property values, and competitor activities to advise clients effectively.
    Collaborate with marketing and advertising teams to create compelling property listings and promotional materials.
    Coordinate property viewings, open houses, and events to attract potential buyers.
    Provide excellent customer service and follow-up with clients to ensure satisfaction and address any concerns.

    Requirements:

    Proven track record in real estate sales or a similar sales role.
    Strong knowledge of the local real estate market and trends.
    Excellent communication, negotiation, and interpersonal skills.
    Ability to work independently and as part of a team in a fast-paced environment.
    Male candidates are encouraged to apply

    go to method of application »

    Apply via :

    recruitment@eaglehr.co.ke

  • Project Intern – Food Security & Livelihoods

    Project Intern – Food Security & Livelihoods

    The purpose of the position is to support provision of community-based livelihoods / resilience building services to project participants in the programme area.
    The main responsibilities of the Intern (FSL Assistant) are:
    Specific Responsibilities:

    Support day to day implementation of food security and livelihoods interventions in the programme area.
    Support documentation activities for creative reporting (monthly, biannually, annually or after workshops)
    Provide creative input to project activities.
    Communicate and support project participants, partners, and other agencies in programme implementation.
    Support in organizing workshops, seminars, training courses, etc.
    Contact project participants, partners, consultants, and other stakeholders in relevant activities.
    Support translation and interpretation when required (local language – English and vice versa)
    Support general project administration (filing documents, bookings, circulating mail, photocopying, scanning).
    Search and provide data that serve as a basis for day-to-day implementation process and proposal writing.
    Join field trips when required.
    Others as appropriate.

    Learning Opportunities

    Taking part in relevant programme events (internal training, programme meetings, workshops, etc.).
    Taking part in implementation, monitoring, and evaluation missions as appropriate.
    Induction to Programme Cycle Management system of DCA
    Developing career development plan and review regularly with line-manager

    Required Technical Skills, Experience & Knowledge

    University degree in food science, community development or related field
    Basic understanding of food security and livelihoods including resilience building.
    General knowledge of social-economic issues of refugees hosting/rural areas, climate change issues and household economics.
    Good computer skills (MS Word, MS Excel, Ms. Outlook, PowerPoint).
    Good knowledge of digital application for creative reporting, documentation.
    Good command of English, including interpretation and translation from local/ host community language to English and vice-versa.
    Commitment and inspiration to work in humanitarian and development nexus.
    Some knowledge of development work advantageous, but not essential.
    Good communication, presentation skills (especially in working with people from different backgrounds).
    Good teamwork skills (supporting others, delegation, influencing, negotiating).
    Ability to work independently as well as in the team.
    Respect for others.

    Apply via :

    dca-1.career.emply.com

  • Finance Assistant

    Finance Assistant

    Overall purpose of the role: 
    The Finance Assistant (FA) supports the DRC Kakuma and Lodwar office in relation to all financial aspects of the project. The FA with guidance from the Finance Officer will ensure efficient and effective financial operations of DRC Kakuma and Lodwar office project activities. She/he will ensure compliance with DRC Operations Handbook alongside donor policies, procedures, guidelines and rules. She/he will seek and receive policy guidance/ instructions and support from the Head of Support Services (HoSS) and the Finance Controller.  
    Duties & Responsibilities: Responsibilities: 

    Implement financial policies and procedures;
    Establish the cash requirements, and maintain adequate cash levels and related cash controls, safe custody of safe keys;
    Ensure monthly cash counts are conducted and submitted by the end date of every month to the Finance Controller; 
    Assist with month end reconciliations;
    Assist in preparing financial reports for various donors;
    Confirm that full accountabilities (supporting documentations) are obtained for all project expenditures;
    Ensure transactions are properly recorded and entered in the relevant journals in ERP Dynamics on a regular basis for review by the finance officer or Finance Controller and that they are posted by the 5th of every month;
    Prepare bank reconciliation by the 5th of every month;
    Process approved payments of supplier / service provider invoices based on complete documentation in line with DRC/DDG financial policy and donor guideline;
    Assist in preparing schedules for all taxes withheld or paid where relevant and submit for verification before submission to the relevant authorities;
    Supporting finance officer/finance controller /managers and Project Managers to adequately prepare for both internal and external audits;
    Ensure copies of project files and related financial documents are safely kept at the DDG field office and are regularly backed up in an external storage device and share point;
    Inform the country Finance controller and Kakuma field finance officer and/or area manager of all financial issues which can affect the execution of the project;
    Ensure safeguarding of all available donor funds;
    Reconcile the accounts payables, receivables and staff advances and process staff expense claims in Dynamics;

    Personal Qualifications

    Highly organized, punctual, delivery-focused and process- driven.
    Flexible and can adapt to arising issues while respecting local differences  
    Passionate about promoting a Kenya free of armed violence and conflict
    High levels of integrity and trustworthiness
    Analytical and able to present logical arguments,
    Curious and seeks out information, strong drive to learn new things and improve own capacity,
    Takes initiative – identifies what needs to get done and does it,
    Hard working and driven to achieve objectives, Able to work under minimum supervision
    A good team player, high level of attention to detail, culturally sensitive and able to resist external pressure

    Experience and technical competencies: 

    A basic degree (Economics / Accounting / Finance or Business Administration) or compensating relevant work experience.
    2 years’ experience in financial management/administration within a non-governmental organisation (NGO)
    Experience in donor compliance 
    Familiarity with an Enterprise Resource Planning (ERP) system
    Experience of donor reporting ideally within the NGO sector
    Experience of analysing financial information
    Good communication and interpersonal skills
    Fluency in one of the local languages is an advantage; 
    Fluency in English. Strong command of written English and ability to speak clearly to various audiences; 
    High degree of computer literacy; including high knowledge of excel

    Education

    A recognized accounting qualification (CPA II or ACCA II)

    Key stakeholders: 
    Internal Stakeholder

    HoSS, Supply chain staff, Kakuma Area Manager and other DRC staffs in Kakuma and Lodwar

    External

    Local government authorities
    Other NGOs and local authority
    Community members
    Vendors/Suppliers

    About you:  
    In this position, you are expected to demonstrate DRC’s five core competencies:  

    Striving for excellence: You focus on reaching results while ensuring an efficient process.   
    Collaborating: You involve relevant parties and encourage feedback.   
    Taking the lead: You take ownership and initiative while aiming for innovation.   
    Communicating: You listen and speak effectively and honestly.   
    Demonstrating integrity: You act in line with our vision and values.

    Apply via :

    job.drc.ngo

  • Senior Branch Managers – 2 Posts Branch Relationship Managers – 5 Posts

    Senior Branch Managers – 2 Posts Branch Relationship Managers – 5 Posts

    Job Responsibilities

    Develop the branch plan in alignment with the overall Consumer Banking strategy to achieve the budgeted targets and revenue growth within the set timelines.
    Monitor the daily performance of the Branch through financial reports on actual achievement versus target so that areas of unsatisfactory performance are identified and rectified promptly through uplifting team productivity.
    Focus on attracting new customers to bank in different segments (Wealth, Plus, Business Banking…etc) with quality portfolios and customer profiling requirements based on the bank’s strategy.
    Conduct joint sales calls with different branch staff to meet current / prospect key customers with the purpose of marketing a wide range of bank’s products, cross selling and deepening the relationship with those key customers.
    Compare the Bank’s different products and services against competitors to understand market trends and recommend changes that increase the bank’s competitive edge & increase market share.
    Authorize the processing of the secured assets facilities in addition to the Payroll Unsecured facilities application through the branch based on the authorized limit as part of their p privilege by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Ensure that all the authorized cases should be within the delegation authority matrix and the authorization must be post the documents review and customer’s data validation on CRM
    Promote and drive customer migration to more cost effective alternative delivery channels, to reduce cost and maximize efficiency.
    Maximize revenue through increasing fee generation, reducing operating costs and maintain the cost to income ratio within the limits set by the Consumer Management.
    Ensure that all Service standards set by the bank are applied by Branch staff.
    Ensure that all sales activities and customer interactions are logged on CRM
    Ensure that his/her team is acting on CRM leads generation by contacting and converting opportunities within predefined TAT and conversion/contact rate.
    Manage the Branch lobby traffic to reduce waiting time, interact with customers to ensure that the lobby is well handled, directed, are tended to in high traffic hours making sure that customers have positive feedback before they leave the branch premises, as well as managing any customer dissatisfaction.
    Ensure the customer complaints are handled at first point of contact with full ownership, escalating the case to relevant departments if requested and provide prompt feedback to Customers in a timely manner.
    Monitor the customer attrition rate, analyse the reasons and work on action plans to reduce attrition rate and retain valued customers.
    Ensure accuracy and completeness of Branch documentation, readily accessible on file, incorporating necessary analysis and checking to ensure correctness of data and adherence to set processes.
    Authorize the processing of the secured assets facilities application through the branch as part of their prerogatives by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Declare full adherence of secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required checks such as: Legal Negative List, Collection List and Fraud List, Original and Scanned Documents, CBE Negative List and CBE Code List, FC- Sanctions screening lists. loan purpose and etc.
    Secured facilities authorization must be within the approved delegation matrix in order to proceed with the line facility booking
    Adhere to the bank Operating and Credit policies and procedures to minimize operational errors and losses.
    Rectify any Audit comments timely to mitigate any potential risk, ensuring the identification of the root cause to avoid future re-occurrence
    Declare full adherence of Payroll Unsecured / secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required documents such as: Legal Negative List, Collection List and Fraud List, Original Scanned Documents, CBE Negative List and CBE Code List, loan purpose, Direct Debit and etc.
    Efficient implementation of the new hire on boarding process, providing staff with the requested coaching, training, logistics…etc.
    Setting the training plans for all staff in the branch with related department heads and ensure the efficiency of the training to business and implementation of training by trained employee.
    Implement effective and efficient rotation plan among the employees to increase the staff knowledge and create different levels of management and exchange knowledge at the branch level.
    Ensure the effective achievement of Branch objectives through careful objectives setting, managing performance, developing, coaching and motivating staff, assisting career development, providing formal and informal feedback and appraisal in order to maximize overall performance
    Ensure clear communication of the bank’s vision and strategy to all staff and explain how the branches contribute in achieving the overall bank’s objective
    Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal bank policies and code of conduct in order to maintain bank’s legal position and mitigate potential risk.
    Ensure full adherence and Implementation of the bank’s policies, procedures and controls covering Branch operations, Security information, confidentiality.

    Other Requirements

    Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.
    Minimum 8 years of relevant banking experience of which minimum 3 years should be in a Branch Manager or Premier Centre Manager position
    Excellent command of English, written and spoken
    Complete Knowledge of KYC, AML and compliance requirements
    Leading and Supervising Skills
    Planning and Organizing
    Thorough knowledge of branch budgeting and costing
    Strong Understanding of the market and competitor’s offerings
    Strong Portfolio management & Networking
    Client Focused & Target Oriented

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :