Application Deadline: Application Deadline Feb 9, 2018

  • Regional Deputy coordinator 

Program Support Officer

    Regional Deputy coordinator Program Support Officer

    Job Description
    OVERALL PURPOSE
    The ReDSS Regional Deputy coordinator will be responsible for supporting ReDSS members and partners in the region on solutions programing, knowledge management, capacity development and learning. The deputy coordinator will be acting coordinator when required and will represent ReDSS members in relevant fora and coordination mechanisms
    KEY RESPONSIBILITIES
    Program support :

    provide high quality support on program development and design, solutions outcomes monitoring and learning
    Provide strategic and programing support to ReDSS members and partners in developing and using solutions programmatic tools to ensure high quality solutions
    programing for displacement affected communities in Horn and East Africa
    Support the use of ReDSS solutions programmatic tools and online dashboard
    Lead and facilitate processes to inform real time learning and support iterative decision making in solutions programming
    Facilitate cross countries program learning based on ReDSS learning strategy principles (collaborative, adaptive, iterative and locally-led)
    Support members to invest in community engagement processes and 2 ways communication to improve community ownership and our collective accountability
    Support partners to put in place longitudinal system to capture and monitor impacts and intentions of displaced people over time
    Initiate and support cross countries/ regional learning between members and partners
    Bring governments, humanitarian and development actors together to discuss collective outcomes and invest in joint programing and learning
    Convene ReDSS internal and external partners on a regular basis to discuss solutions programing and use findings and evidence from Solution analyses and research to inform better programing

    Knowledge management and capacity development

    Lead and coordinate knowledge sharing activities between countries and actors at national and regional level encompassing both real time learning and longer term lessons learnt processes
    Facilitate workshops to promote cross-learning and carry out dissemination of ReDSS learning tools as appropriate
    Integrate a flexible, collaborative and iterative learning approach into ReDSS activities
    Lead the development of high quality case studies on lessons learnt from measurement of impact, sectorial/thematic issues and analysis of actions based on ReDSS learning framework, including learning from failure
    Support ReDSS training roll out
    Lead and coordinate Solutions analysis in different countries in the region (secondary collection of durable solutions data, analyses of humanitarian/development strategies, policies and legislation etc.) and the production and dissemination of quality reports.
    Lead dissemination and uptake of solutions analysis to support better durable solutions programming and policies in the region
    Support the coordination and management of research initiatives in line with ReDSS operational research priorities

    Representation and ReDSS deputy role

    Represent ReDSS with a diverse range of governments, humanitarian and development actors, UN agencies, private sector and academia
    Represent ReDSS in high level meetings and forum at regional and global level
    Acting ReDSS Coordinator when required

    Management

    Ensure strong leadership and clear communication of vision, strategies, procedures and guidelines and that ReDSS strategy is delivered with high quality
    Ensure ongoing management and support to facilitate compliance, adequate procedures and processes, timely and quality implementation and appropriate budget management and cost efficiency
    Coordinate the development of donor applications and reports, as well as ensuring donor compliance and quality controls
    Ensures the development and implementation of an effective MEAL system that measures the relevance, use and impact of ReDSS work
    Ensure internal information sharing and coordination among ReDSS members
    Line management responsibility: performance management and staff development of staff under his/ her supervision and ), including oversight of recruitment processes alongside ReDSS Coordinator

    ABOUT YOUIn this position, you are expected to demonstrate each of DRC’ five core competencies:

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You are a strong networker and enjoy working with many different types of stakeholders, you involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while balancing the role of advisor and leadership
    Communicating: You write and speak effectively and honestly and display political and cultural sensitivity, including ability to adapt well to local culturesDemonstrating integrity: You act in line with our vision and values

    Education:Advanced University degree in social studies, political science, program management, international relations, international development or relevant field
    Experience and technical competencies:

    Minimum 8 years of experience in similar positions involving programme planning, monitoring and complex grants management with a consortium of partners Strong
    knowledge of the socio-economic and political dynamics of East and Horn of Africa region; more specifically on displacement, with a demonstrated ability to manage politically sensitive contexts
    Demonstrated ability to work in a multicultural environment and establish effective working relationships, both within and outside the organization

    Required skills

    Strong analytical and writing skills with proven experience in producing high quality programs and lessons learnt tools with ability to present complex information in a simple and accessible manner
    Strong programme and grant management skills
    Solid experience in capacity development of a wide range of actors including adult learning, mentoring and coaching, training of trainers and impact monitoring of capacity development activities
    Strong experience in translating evidence and research into programming guidance
    Proven experience and strong interest in supporting community engagement and accountability processes
    Excellent coordination, inter-personal facilitation and communication skills to build trusted relationships with a wide array of humanitarian and development partners, donors,
    Government agencies, etc
    Good IT command, close familiarity with the maintenance and management of template-style websites and experience of applying ICT (information communications technology) to knowledge management
    Flexibility, proactive engagement, ability to work under pressure and to demonstrate high tolerance for change, complexity and unpredicta

    Languages:Fluent in spoken and written English

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  • After Sales Technical Manager

    After Sales Technical Manager

    Job description

    Create the process of after sales service.
    Ofer technical training to people/installers who will be responsible for installation and after sales services in different regions
    Providing product knowledge, features, benefits and safety standards.
    Offer technical support to projects by working closely to developers and construction project manager.
    Work closely with logistics department
    Prepare mid and monthly reports
    Repairing and servicing of domestic hot water products
    Assist in providing pre-sales technical assistance and product education and after-sales support services
    Developing long-term relationships with both new and existing clients through constant follow ups
    Meeting regular sales targets and coordinating sales projects
    Sourcing for new clients and maximising market share potential
    Making technical presentations and demonstrating how a product meets client needs
    Supporting marketing activities by attending trade shows, conferences and other marketing events
    Assisting in market intelligence and updating the sales team of new competitor’s products, pricing and other trends.

  • Restaurant Hostess

    Restaurant Hostess

    Job Responsibilities
    The following are the duties and responsibilities:

    Answer the phone politely using a friendly and professional tone.
    Check the reservation book for reservations for the next meal period.
    Introduce guests to their server
    Distribute reservations among all servers equally, informing them of all information necessary.
    See that the reservation signs are placed on the tables.
    Inquire with the kitchen what the daily specials are for the shift.
    Always handle guests in a professional manner
    Respond emails regarding reservations and keep track of them.
    Always remember you are the first and the last person the customer sees. Therefore you are their first and last impression.
    Always be present at the hostess’s station at all times while on duty
    Welcome guests at the entrance.
    Make contact with guests as they leave the restaurant

    Requirements

    Diploma in Hotel Management
    Minimum 1 year experience as a hostess in a busy restaurant
    Ability to multi task
    Good attitude and customer service skills. Should be a people person.
    Ability to work in a team

  • Sales Engineer

    Sales Engineer

    About the role: The Inbound Customer Success team seeks to achieve scale and profitability in organic feedstock aggregation.
    The Sales Engineer’s role will be to optimize the value of organic waste management for both Sanergy Limited and its organic feedstock clients.
    Responsibilities

    Identify potential clients and sell organic waste management solutions to them
    Analyze the cost of the problem for potential clients and design optimum organic waste collection systems that will add value to the client.
    Implement client organic waste management solutions.
    Manage Sanergy’s organic waste collection logistics operations to achieve optimum service delivery to clients.
    Optimize cost of logistics to achieve sustainable operations.

    Skills & Qualifications

    Bachelors degree in Mechanical Engineering
    Knowledge and skills in using AutoCAD and other CAD design software, Project Management Software (MS Project), Proficient in
    MS Excel, generation of 2D and 3D engineering concept drawings
    Ability to design and interpret engineering drawings, understand working principles of equipment
    Good interpersonal skills
    Ability to work with a team.
    At least 2 to 3 years relevant experience with a sales component is highly recommended.
    Ability to work independently to move deliverables forward
    Humility, integrity and a sense of humor

    Qualities you’ll need to fit in well among the Sanergy-Stars

    A collaborative spirit that compels you to work beyond your team
    A desire to understand and serve customers
    A willingness to embrace diversity, integrity and empathy
    An innovative approach to assessing and testing new ideas
    An enthusiasm to achieve set targets and improve yourself professionally

    The perks you’ll have

    A holistic benefits package
    Unparalleled opportunities for personal and professional growth
    A unique chance to tackle critical challenges of sanitation, economic empowerment and food security

  • Head of Corporate Banking 

Head of Transaction Banking 

Branch Business Manager

    Head of Corporate Banking Head of Transaction Banking Branch Business Manager

    The Head of Corporate Banking will be responsible for leading, managing and motivating a team of Relationship Managers within Corporate & SME unit to;

    Originate, develop and maintain a portfolio of customers in order to generate revenue for the Bank.
    Manage client relationships to ensure maintenance of a quality credit book.

    Responsibilities

    Plan and implement sales and service activities to develop the Corporate & SME portfolio.
    Provide leadership to a team of Relationship Managers to ensure set targets are met.
    Management of new and existing clients to attain maximum revenue within acceptable risk profile requirements.
    Provide oversight in preparation of credit proposals for approval by carrying out detailed financial analysis of the client accounts within defined Bank procedures that meet the client needs.
    Have pro-active relationship management strategies to protect the Bank’s interests at all times, e.g., potential default, and to meet the clients’ expectations of the relationship.
    Market to existing and potential clients the full complement of products and services offered by the Bank, in Corporate & SME, Trade, Treasury, Mortgages, Asset Finance, Personal Banking and Project Finance.
    Cross – selling of bank’s products through joint calling with product partners.
    Identify through account management, potential defaulting accounts and recommend appropriate remedial action.
    Manage defaulting accounts by devising an account management strategy to minimize losses to the Bank.
    Ensure that all related administrative functions, file maintenance, regular call reports, periodic appraisals.
    Provide management information on Corporate & SME portfolio on status of accounts, excesses, irregular securities, defaulting accounts and exceptions on a regular basis, as and when required.

    Qualifications

    A business related degree from a reputable institution, Masters’ degree is an added advantage.
    Professional qualifications- AKIB/ CPA/ACCA.
    At least 10 years banking experience- 3 of which should be at Senior Relationship Manager Level.
    Conversant with Microsoft Office packages.
    Strong credit underwriting skills.
    Strong appreciation of banking operations, corporate, treasury, retail and transaction banking.

    The ideal candidate must possess the following:-

    Ability to work independently under strict deadlines.
    Good interpersonal and communication skills.
    Demonstrated good planning and organisation skills.
    Strong leadership and management skills.
    Selling, persuasion and negotiation skills
    Report writing and presentation skills.
    Team player and must have integrity.

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  • Senior Grants Manager : Re-Advertisement 

Finance Officer : Re-Advertisement

    Senior Grants Manager : Re-Advertisement Finance Officer : Re-Advertisement

    (Those who had applied for this position do not need to re-apply)
    Ref: ACT/SGM/01/2018
    Job Summary
    The Senior Grants Manager will be based in Nairobi and will ensure the proper functioning of the grants management function. This will include monitoring the entire grants management process from solicitation through close out and ensuring proper compliance with all donor regulations. S/he will play a leadership role towards supporting Act! and its partners in achieving rigorous financial and grants reporting and management. The incumbent will be in charge of ensuring that the tools and materials Act! uses to deliver effective grants and financial services to its partners are of the highest standard.
    Key responsibilities
    Specifically, the Senior Grants Manager will be responsible for but not limited to:
    Grants Management

    Ensure effective implementation of the grants management policies, rules and procedures that meet industry best practices and ensure full understanding by the grants team as well as compliance of the grants management process at all levels within Act!.
    Develop procedural documents and processes and ensure full understanding of the grants management process at key levels within the institution as well as coordinate grants management systems across programs to ensure high quality and consistency.
    Ensure Act!’s grants management policies in relation to selection of partners are fully adhered to.
    Oversees overall tracking of grants pool while closely monitoring the obligations from donors and grant obligations to recipients/grantees. Ensure that Act! never commits more funds than obligated by donors.
    Ensure that all grant documentation is maintained according to Act! standards and donor policies to the extent they can be fully audited with limited or no adverse findings.
    Ensure that pre-award risk assessments are carried out on each grantee in collaboration with the Capacity Development Team and that decisions are incorporated into grant awards.
    Ensure strong links between the grants management and M&E systems to improve partners reporting and link to Act! requirements.
    Ensure responsible proposal processing and timeliness of responses to agencies.
    Ensure that grant modifications for cost/program changes are completed accurately.
    Coordinate the entire team (Program Management Team, Monitoring & Evaluation and Capacity Development) to ensure the timely and appropriate close-out of issued grants.

    Capacity Development Coordination

    Collaborate with the Capacity Development Team to identify priority areas for training of partners and develop strategic interventions to assist partners.
    Coordinate the development of training materials for potential grantees on proposal design and budgeting skills.
    Coordinate with the Capacity Development Team, to organize and facilitate (as necessary) grants management workshops for grantees/partners to provide guidance on good grants management and on compliance with donor regulations.

    Monitoring and Financial Reporting

    Monitor grantee advance and liquidation balances closely and ensure timely liquidations.
    Review all payment requests to ensure they meet the standards of allowable, allocable and reasonable.
    Collaborate with the Program Management Team to review program and financial reports from partners to ensure compliance against program description against grant budget.
    Oversee the updating and maintenance of the grant-tracking database. Ensure consistency and accuracy of information. Use the database to produce key reports to support decisions by management.
    Closely monitor obligations from donors and grant obligations to grantees to ensure that Act! never commits more funds than allowable.

    Compliance audit coordination

    Monitor partners procedures designed to comply with regulations.
    Liaising with the Compliance Officer as necessary, coordinate the investigation of suspected violations of proper applications.
    Oversee the assistance to grantees to resolve audit problems identified in audit management letters.

    Qualification, Experience and Skills
    Academic Qualifications

    Bachelor’s degree in Commerce, Accounting or related business field.
    A Master’s degree in the relevant field will be an added advantage.

    Professional Qualifications
    Certified Public Accountant of Kenya (CPA-K) or ACCA qualifications.
    Relevant Experience

    Eight years experience in managing major donor grants and contracts, five of which must be at management level.

    Essential Skills and Competencies

    Excellent analytical skills to successfully perform financial reviews and other quantitative analyses.
    Familiarity with major donors’ auditing requirements and demonstrated ability to exercise financial oversight of grant programs.
    Ability to independently prioritize and successfully perform assigned tasks.
    Excellent written and oral communications skills.
    Highly proficient in MS Office, spreadsheets and database skills.
    Demonstrated personal initiative and integrity by adhering to the organizational values and code of conduct.

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  • Motorbike Rider

    Motorbike Rider

    Job Responsibilities

    Ride and deliver/collect assignments as directed.
    Maintain high level of professionalism with clients
    Ensure packages are delivered in good condition.
    Maintain the motorbike in a presentable clean state.
    Maintain high level of confidentiality
    Ensure compliance to proper traffic rules governing road usage in towns.
    Ensure paramount safety of motorbike and official items at all times.
    Perform any other duty that may be assigned from time to time by the controlling officer.
    Perform pre-start checks before commencement of any journey
    Advise supervisor when bike is due for service

    Qualifications

    Valid Driving license class BCE & FG.
    Minimum of 2 years’ experience riding in Nairobi and good geographical knowledge of Nairobi and its environs.
    Must be a quick learner to understand the nature of the business.
    Able to handle challenges and be proactive.
    Be honest, respectful and trustworthy.
    Demonstrate sound work ethics and must have good communication skills

  • Graphic Designer

    Graphic Designer

    Department: Marketing
    Job Description:
    In the Online Content Creator position, you will be expected to assist with the content creation of all online marketing activities including, but not limited to social media, website optimization and creation of video and animated content for all social media accounts and some websites across the Cupid Media brand.
    You will also be expected to carry out competitor research analysis as and when required to further enhance our corporate brand visibility.
    General Tasks:

    Update and work with your manager on social media content creation weekly
    Research, source and create love quote images, dating tips, testimonials, images, videos and animations relevant for each social profile and social media platform under the direction of your manager
    Coming up with new innovative video content that we can share across all social media channels

    Graphic Design:

    Creation of videos and animations for website and social media
    Sourcing of stock images and stock videos to be used in content creation
    Researching and creating content for social media- Facebook, Twitter, Pinterest, Youtube and Instagram
    Regular monitoring and documentation of competitor social pages
    Assisting with new post ideas
    Idea generation

    Evaluation:

    The quality of all content.
    The effectiveness of social media in supporting business growth.
    Timely completion of tasks and provision of updates to your manager
    Effective implementation of set tasks
    Initiative for content creation and updates to Social Media plan.

    Requirements
    The ideal candidate will possess:

    A degree in/or currently studying Graphic Design, Communications or Public Relations (or a related discipline)
    Adobe CC skills (Photoshop, Illustrator, Premier Pro, Indesign and After Effect)
    Portfolio/Behance profile/Link to video and animated content that you have created
    An understanding of online marketing
    An understanding of social media channels and platforms
    Excellent written and verbal communication skills
    Good computer skills
    Good English skills

    The following attributes/skills would be advantageous:

    Previous experience in creating content for social media channels/website
    Ability to prioritize, meet deadlines and multi-task
    Knowledge or intern experience of 1.5 years in a similar role

  • Mobile App Payment Sales Agent

    Mobile App Payment Sales Agent

    Job Responsibilities

    Close sales by reaching out to customer leads through cold calling, organise sales visits, make presentations to promote the new Mobile App Payment System and negotiate on the contracts. Present, promote and sell
    Mobile App Payment System to prospective customers.
    Offer superior customer service to customers, resolve complaints and recommend solutions.
    Monitor competitor activity by gathering current marketplace information on pricing, products/services etc. and recommend changes for the systems’ packaging and delivery.
    Submit to management the reports on a daily, weekly work plans, monthly territory analyses, customer databases within the agreed timelines.

    Requirements

    Minimum education qualification of completion of an O Level Certificate. Any qualification or certification in sales will be an added advantage.
    Proven work experience as a sales representative selling within the education environment, consistently meeting sales targets within agreed timelines.
    Basic level proficiency in MS Office applications i.e. Word, and Excel.

    Management Skills required for this Role

    Excellent prospecting and closing skills.
    Excellent networking, negotiating and communication skills.
    Ability to create and deliver presentations tailored to the clients’ needs.
    Client oriented, responsive, persistent and have the ability to maintain the client relationships.
    Good time management and organisation skills.
    Enthusiastic, ambitious, confident and motivated for sales.
    Positive, energetic self-starter with a high level of personal drive and resilience.
    Unquestionable integrity.

    Engagement and Remuneration:
    Agents will be engaged on a contract for service. The remuneration will be commissioned based, with a guaranteed commission of KShs 50,000 less withholding tax for the first six months subject to meeting sales and on-boarding targets. Thereafter Agents will earn a commission on sales and a *residual income from the transaction fees earned from each client they on-board. (*terms and conditions apply).

  • Risk manager

    Risk manager

    General Position Profile: Reporting to the CEO, the incumbent will partner with management to provide continual risk assessment and in the development of comprehensive policies, procedures, compliance training, protocols, internal investigations, plans and implements risk management strategies and processes.
    Responsibilities

    Take lead in developing of all risk frameworks and policies within the business and provide oversight and monitoring of risk Guiding integration of ERM with other TIA planning and management activities Evaluate the strategies, policies, standards, procedures and related practices for the management, and recommend appropriate changes.
    Proactively participate in developing and managing organizational plans for continuity of business operations and information processing systems in the event of a disruption.
    Liaise with departmental heads in ensuring completion of quality departmental risk registers Identify training needs for risk management and oversee development of enterprise risk competence and awareness across TIA Work with Board Audit and Risk Committee in ensuring the identification of and prioritization of risk and reporting of the same Assess the adequacy of management decisions and their effectiveness to help maximize operational efficiency in a competitive market environment.
    To maintain network and relationships with internal and external stakeholders in order to achieve and promote the development of ERM Test the effectiveness of cascading risk management approach to business decision making Carry out operational audit designed to identify bottlenecks and shortcomings in our systems, and propose remedial measures.
    Continuously review and monitor existing systems to improve their effectiveness and to ensure that agreed policies and procedures are adhered to at all times.
    Continuously review the effectiveness and efficiency of the organization’s implementation of ongoing management information systems and infrastructure to ensure that they adequately support TIA’s business objectives.
    Evaluate the methodology and processes by which the business application system development, acquisition, implementation, and maintenance are undertaken to ensure that they meet TIA’s overall strategy and objectives.
    Evaluate business systems and processes to ensure that risks are managed in accordance with the organization’s business objectives.
    Compiling and discussing reports detailing findings, implications and recommendations for system improvements.
    Evaluate application of internal operational guidelines/manuals, identify deviations and recommend appropriate changes whenever necessary.
    Attend Audit and Risk Board Committee meetings Any other duty assigned by CEO

    Qualifications

    Bachelor’s degree in Business Administration or related field
    3 years experiences in risk management position in the financial/insurance sector
    Information Technology knowledge and qualifications