A Transport and Logistics company is seeking for a result driven Business Development Executive to develop long-term relationships with customers, achieve financial growth by developing existing customers, acquiring new business and regaining the inactive and stopped customers.
Duties & Responsibilities
Ensure high-level hands on approach in relation to all aspects of the service including operations, sales, customer services, credit/collections and cost
Manage and improve customer retention
Continuously monitor and provide management with regular feedback about market trends.
Constantly create revenue generating channels from cross selling and upselling streams
Analyse customers performance to increase growth and production
Analyse customers’ problems and find solutions to regain them
Generate new leads and prospect clients
Plan sales visits ( daily / weekly)
Monitor overall sales activities, revenue performance, visitations, potential assessment, and prospecting
Grow existing customers and migrate them into higher value tiers
Ensure the integrity and accuracy of data updated in the CRM system
Create and update regularly a prospect plan to know where to focus to gain new clients
Ensure having valid customer contracts and ensure they are renewed on time
Build Brand Awareness
Minimum Requirements
Bachelor’s degree in related field
Minimum of 3 years’ experience within a commercial role
Proven track record.
Excellent knowledge of Freight
Logistics Industry experience is an added advantage
Experience in presentation and negotiation of business solutions
Valid driver’s license and own reliable transport
Skills & Competencies
Excellent communication and negotiation skills
Business acumen with a problem-solving attitude and creative thinking
An eye for business opportunities
Ability to work independently with minimum supervision
Interpersonal Skills
Good organization and planning skills
Ability to deliver excellent customer experience
Integrity
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