Jobs Kenya

Application Deadline: Application Deadline Feb 15, 2024

  • Front Office Admin

    Front Office Admin

    Duties and Responsibilities:

    Collect patient information, update records, and ensure all necessary forms and paperwork are completed.
    Handle incoming calls, schedule appointments, and respond to inquiries from patients -providing information about the dental office, and services offered, and answering general questions.
    Help with billing procedures such as processing payments, preparing invoices, and assisting patients with financial arrangements including available financial offers or discounts.
    Verify patients’ insurance coverage, determine benefits, and explain insurance-related matters to help them understand their financial responsibilities and payment options.
    Follow up with patients after dental procedures to ensure their satisfaction, answer any questions or concerns, and schedule any necessary follow-up appointments.
    Monitor patient satisfaction and feedback which may include conducting patient surveys, collecting testimonials, and gathering feedback to help improve the quality of service provided by Lake Dental Clinic.
    Provide administrative support to the dental office which includes managing patient records, maintaining office supplies, coordinating referrals to specialists, and assisting with general office tasks.
    Mediate over patient concerns or complaints and work towards a resolution that satisfies both the patient and the dental office.

    Miscellaneous duties 

    Coordinating medical representatives.
    Welcoming guests and maintaining guestbook registry.
    Parcel management.
    Petty cash management.
    Any other duty assigned by the supervisor.

    Requirements and Qualifications:

    A Diploma in Customer Care, Business Administration, Front Office Management, or Health Records
    At least 2 years experience in the front office or customer care service fields
    Experience within the healthcare field will be an added advantage

    Submit your application (cover letter, and CV only) to our email address: careers@lakedentalclinic.co.ke by close of business – Thursday 15th February 2024. Only shortlisted candidates will be contacted.

    Apply via :

    careers@lakedentalclinic.co.ke

  • Senior Delivery Lead

    Senior Delivery Lead

    JOB DESCRIPTION

    Reporting to the Director, Public Sector Digital Transformation, the role holder will support growth of Key Public Sector Business opportunities, we are developing various public sector-based Solutions that will accelerate Digital Transformation. To assure Quality and speed of delivery we are seeking a Senior Service Delivery lead who will drive Quality and speed of execution in partnership with Internal and external teams.

    RESPONSIBILITIES

    Key accountabilities 

    Lead internal and 3rd Party Service delivery Teams in Solutions delivery across all Public Sector Digital Transformation programs. Example: In Digital Healthcare – Lead external Teams in roll out of Hospital Systems across all hospitals in the 47 counties. In Devolution- Lead 3rd Party Contractors In deployment of Integrated County revenue Management system across all the counties on board and includes, connectivity, Training, device configuration etc.
    Manage all processes and daily activities related to Solutions deployments. 
    Proactively identify possible solutions to arising problems during service delivery and escalate to leadership for action.
    Ensure that processes and documentations are in place and to identify process and cost efficiencies where possible.
    Develop comprehensive deployment plan covering integration solution with support from all vendors and Internal teams.
    Lead and co-ordinate solution deployments across multiple sites, executing the plan and readiness checklists in a staged rollout.
    Ensure the Solutions deployment plan and activities are communicated and adequately resourced to support users during the transition.
    Ensure business communications, user and manger training, hardware installation and configuration, user setup and access, data migration are managed in a timely manner in consultation with the business customers.
    Conduct post deployment reviews and evaluate, document, and implement recommendations for improvement.
    Manage relationships and coordinate work between different teams at different locations.
    Identify, resolve, and manage potential risks and issues related to Solutions delivery.
    Ensure that a detailed deployment plan has been documented along with a backout plan should anything go wrong during deployment.
    Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied.
    Ensures that objectives, KPIs and results reporting is being communicated to stakeholders.
    Engages all stakeholders in continual discovery to determine if launch support activities are effective and optimized – driving continuous improvement.
    Relentlessly attentive to adhering to all security protocols and policies to protect the integrity of our business and our clients’ businesses.

    QUALIFICATIONS

    Job Qualifications

    Bachelor’s degree in sales or Business related fields.
    7 years in client relationship management, professional services, business development, or B2B sales
    Strong leadership capability Strong relationship management skills.
    Ability to grow and maintain relationship with any individual, irrespective of the background and type of personality
    Strong written and verbal communication skills
    Strong creativity and critical thinking abilities
    Ability to work with recent technological applications relating to daily tasks
    Understanding of Government Policies, processes and Government cycles Know-how
    Project and Programme Management
    Products, Services, Solutions and Technology Knowledge. 
    Business Development & Planning
    Solution Selling and articulation
    Negotiation skills
    Service Quality and Planning.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Assistant Manager – Business Development & Retention, International Business

    Assistant Manager – Business Development & Retention, International Business

    Purpose for the Job

    The Assistant Manager – Business Development & Retention, International Business is responsible for servicing existing international private medical business both corporate and individual and ensuring growth of the portfolio by generating new business.

    Duties and Responsiblities

    New Business:

    Meet the unit’s annual target in brokerage income for new business.
    Develop business growth strategies to help drive revenue growth.
    Manage the sales process and develop a credible pipeline to ensure delivery of the revenue targets.
    Demonstrate broking excellence and thorough knowledge of our IPMI offerings to clients.
    Provide consultancy to clients and aid the client in making a decision.

    Renewals and Organic Growth:

    Retention rate for all renewals (existing clients) to be at 100%.
    Qualitative broking and understanding client requirements prior to renewal.
    Effective client relationship management.

    Administration:

    Responsible for the prompt administration of policies.
    Collection of premiums, managing the receipting process, and credit control.
    Servicing of existing/new clients.

    Key Competencies

    Personal Attributes:

    Analytical skills.
    Attention to detail.
    Good negotiation and networking skills.
    Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
    Passionate, confident, energetic, and proactive.
    Good interpersonal and communication skills.
    Flexibility and adaptability.

    Knowledge And Skills Required

    3 years relevant experience in a similar position in the IPMI industry.
    Experience in IPMI sales & service management with a proven track record.

    Professional and Academic Qualifications

    Bachelor’s Degree in a Business-related field.
    Diploma in Insurance – AIIK or ACII.

    Apply via :

    hr.minet.co.ke

  • Senior Cooperative Advisor-Project Lead

    Senior Cooperative Advisor-Project Lead

    The Role:

    As a Senior Cooperative Advisor and Project Lead for the Agri-Grade pilot, you will provide technical and administrative support to the AgriGRADE program’s activities in Kenya to create positive impacts by building professional cooperatives and farmer organizations. You will be finally responsible for the successful coordination of the Agri-Grade pilot initiative in close collaboration with the Agri-Grade partners and local stakeholders.

    Qualifications:

    Relevant Bachelor or Master qualification in Agricultural Economics, AgriScience or Agri-business, Climate Resilient Agriculture, Management and Business Administration, Development Studies, or relevant and related subjects.
    Minimum 10 years of progressive responsibility work experience in managing and implementing multi-faceted donor-funded development projects.
    Minimum 7 years of experience in domains related to subjects such as Agricultural development, agri-business development, climate change and climate resilience, business and financial development, market development, private sector engagement.

    Experience & Competencies

    Pilot Lead: Support in the development and implementation of the AgriGRADE pilot project in Kenya, including reporting and development of program pipeline deliverables.
    Partnership Management: Support the collaboration between Agriterra and the Agri-Grade partners (OikoCredit, IDH, ScopeInsight) including other relevant development organizations, government institutions and service providers.
    Project Management and Leadership: Lead, manage, coach, guide, supervise and motivate the project team, partners, and relevant stakeholders. Prepare resource estimation based on forecast to attract and recruit staff timely.

    Apply via :

    www.careers.dpckenya.com

  • Filler Operator Mechanical Technician

    Filler Operator Mechanical Technician

    Key Responsibilities ·

    Comply with all environmental regulations including GMP’s, HACCP, and OSHA.
    Perform required HACCP plan testing to ensure safe quality product production.
    Maintain a clean and safe environment while observing all PPE standards and precaution.
    Perform CIP on machinery to ensure cleanliness and ensure the highest quality product.
    Maintain high standards of QA, QC and sanitation for both machines and products.
    Assist QA in preparing filling batch record documentation to facilitate ease of review for auditing purposes.
    Inspect date codes, weights, labels, and bottles with the FDA paperwork before packaging.
    Monitor, troubleshoot and adjust machines, to ensure product specification is met.
    Good Communication with supervisor, Fellow workers, and reporting.
    Responsible team player, time manager fast-paced work, and Right /learning mentality ….
    Perform repair and preventive maintenance on machinery including cleaning, oiling, and adjusting for efficient machine operation.

    Skill & Experience

    Must have experience in operating & Maintenance fillers.
    Mechanical/electrical/ICT Knowledge
    Must have experience of 5 Years in a Juice & Beverage Company.
    5 years’ experience, electrical, mechanical background, PET operation and maintenance

    go to method of application »

    If qualified kindly send your CV to vacancies@jantakenya.com, indicating Job title on the subject line by 15th February 2024

    Apply via :

    vacancies@jantakenya.com

  • Regional Relationship Officer – Bancassurance (Embu Branch) Claims Assistant – General Business Underwriting Assistant – Nyeri Branch

    Regional Relationship Officer – Bancassurance (Embu Branch) Claims Assistant – General Business Underwriting Assistant – Nyeri Branch

    PURPOSE:

    To generate revenues and maintain relationship from the banking sector.

    PRIMARY RESPONSIBILITIES:

    Generating new business from the Banking sector as per the set targets;
    Servicing existing client Banks;
    Training new and existing clients on various CIC products;
    Attend to customer queries and complaints;
    Liaising with the various departments to ensure timely service delivery to the client;
    Attend and participate in the various key activities in the department;
    Providing timely and accurate quotations within the stipulated turnaround times;
    Gathering market intelligence to ensure updated product offering
    Participate in the preparation of annual revenue budget;
    Follow up to ensure renewals are at the acceptable rate;
    Liaising with service providers to ensure timely customer service;
    Promoting CIC Group brand.

     PERSON SPECIFICATIONS

    Academic Qualifications

    Bachelor’s degree in Commerce or in a related field

    Professional Qualifications

    Certification in either of the following; ACII, AIIK or COP

    Experience

    Up to two (2) years’ relevant experience

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Excellent customer care skills
    Good negotiation skills
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Students Affairs Officer

    Students Affairs Officer

    We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. As an ISO 9001:2015 certified organization, we are keen to:

    Demonstrate our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
    Enhance customer satisfaction through the effective application of systems, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.

    What You Will Do At Bihc

    Reporting to the Head of Academic Affairs, the Student Affairs Officer is responsible for carrying out the school’s non-academic and behavioral programs and serving as a liaison between the college administration and student organizations, such as student council.
    As a professional educator he/she understands and responds to the challenges presented by today’s diverse student population.
    He|she will provide proactive leadership to engage all stakeholders in the delivery of programs and services to support the students’ academic achievement, personal and social development.
    He/She will work cooperatively with the principal, faculty, staff, students and parents towards a positive school climate.

    Scope of the role:

    Student non-academic performance
    Counselling
    Planning & executing extra-curricular activities
    Student safety and health

    Your key Responsibilities:

    Maintain standards of student behavior designed to command respect and minimize college and classroom interruptions.
    Responsible for individual counselling of students in various aspects and group counseling on selection of social activities and use of leisure time to mold behavior and guiding them to access sources of specialist advice and support as appropriate.
    Responsible for students’ welfare, from entry|admission to exit|graduation.
    Responsible for development, scheduling and administration of student’s engagement, co-curricular and entertainment programs to prevent overlapping.
    Take part in student orientation programs with other members of staff.
    Responsible for career development plans through career talks by employers and professionals.
    Responsible for mentoring programs through talk, career counsel and placement for students ready for employment.
    Responsible for management of the alumni programs for the college.
    Responsible for students PAE in consultation with lecturers, encouraging academic success and monitoring students who are struggling in class,
    Make references and recommendations for employment of students who have successfully completed their courses,
    Coordinate preparation and publishing of student affairs calendar.
    Coordinate and handle discipline-related processes and procedures on students.

    THE SKILLS AND COMPETENCES WE ARE LOOKING FOR:
    Minimum requirements on Education and Experience:

    An undergraduate degree in Psychology & Counselling or equivalent with at least 5 years teaching experience at an institution of higher learning, 2 of which must be at a leadership role and managing students at an institution of higher learning.
    Membership of a professional Body
    Demonstrate continuing professional development
    Sound knowledge and understanding of best practice locally and internationally in regards to teaching, learning, assessment and quality improvement
    Successful and motivational leadership, with an inclusive leadership style, and with experience of leading change
    A deep understanding of commitment to and involvement in hospitality Industry
    Successful record of developing and sustaining partnerships and networks with external organizations and other bodies locally and internationally
    Thorough understanding and experience of quality improvement processes in learning institutions
    Extensive knowledge and experience of education and issues and challenges facing the sector

    Key Skills And Personal Attributes

    Demonstrated experience in successfully developing and delivering strategic plans to ensure future institutions success
    Demonstrated people leadership and management skills
    Excellent interpersonal, communication, presentation and partnership skills for working in a complex multi stakeholder environment
    Ability and experience of developing and leading significant institutional change
    Commercial ability and success in generating institutional growth
    Excellent judgement with the ability to balance risks and opportunities
    Ability to resolve conflicts
    An absolute commitment to upholding the college values in particular, commitment:

    to prioritize the needs of students
    to act with integrity, authenticity and respect at all times
    to secure continuous improvement and excellence
    to focus on coaching and developing others to reach their full potential
    demonstrated commitment to continuous personal development to improve achievement by focusing on the quality of instruction.

    Apply via :

    www.redcross.or.ke

  • Dedicated Financial Advisors Compliance Intern Officer – Alternative Channels Independent Financial Advisors (IFA)

    Dedicated Financial Advisors Compliance Intern Officer – Alternative Channels Independent Financial Advisors (IFA)

    Job Ref. No: JAML006

    Role Purpose

    To provide Professional Investment Advisory services to our clients within the retail segment. The successful candidate will be responsible for sourcing, retaining, and growing a client base by implementing financial planning solutions in line with the client’s needs. The role holder will be required to be up to date with macro-economic trends, market developments as well as monitoring corporate actions of listed companies.

    Main duties and responsibilities:

    Meeting clients to understand their financial objectives by selling & cross selling of all JAML Investment products and services.
    Managing, maintaining and building new and existing client relationships.
    Preparing and presenting proposals to existing and potential clients
    Provide direct sales support (quality lead generation and effective follow-up) to generate and convert quality leads into sales.
    Participate in specific product campaigns by ensuring that the products are explained to customers.
    Adhering to compliance, operational procedures, and practice management standards.
    Assists clients grow their investment portfolios by giving them the right advice on where to invest the money for maximum returns while reducing risk.
    Asks clients pertinent questions to understand their financial goals to advise them correctly on what investment options to take.
    Complies with all regulatory requirements in offering advice to clients to avoid penalties from regulators.
    Consistently achieving the allocated sales targets.

    Key Competencies

    Prospecting skills
    Personal Branding & Good communication skills
    Social Selling & Negotiation skills
    Virtual Selling Skills
    Relationship management and networking skills
    Able to plan and manage time effectively
    Strong negotiation skills are required.
    Ability to understand economic and financial trends is a requirement.

    Qualifications

    Bachelor’s degree/Diploma in relevant field
    Investment industry knowledge (added advantage)

    Relevant Experience

    Minimum of 1 year work experience in the Financial Services industry in a Sales role in a Bank or in the Asset/wealth Management and Investment space.

    go to method of application »

    Use the emails(s) below to apply 

    Apply via :

  • Hub Coordinator – Donholm Hub – 2024 Hub Coordinator – Kajiado Hub – 2024

    Hub Coordinator – Donholm Hub – 2024 Hub Coordinator – Kajiado Hub – 2024

    Job Description:

    The Hub Coordinator will oversee the management of the Shamiri hubs—key semi-autonomous units that align with the current strategic objectives of Shamiri Institute—as Shamiri Institute works on replicating the Shamiri intervention across different counties through the utilization of hubs and partner model. The Hub Coordinator will be part of our Shamiri Program—a youth-led, youth-oriented mental health care program and delivery system that integrates two essential elements:‍ 1) a rigorously tested evidence-based mental health intervention (the Shamiri, or “Thrive!” in Kiswahili, intervention) that includes simple, empirically supported psychological elements, uses stigma-free, culturally appropriate content, and 2) dissemination in secondary schools by youths trained as lay-providers and integration into a three-tier mental health care model that brings together youth lay-providers and expert clinicians and psychiatrists.

    Roles and responsibilities:  
    Stakeholder Engagement and Management  

    Oversee contact management and delivery of program information to key project stakeholders such as the school administration, teachers and students.  
    Management of relationships with the school administration and teachers after school recruitment to ensure that project expectations and outcomes are achieved through continuous monitoring.  
    Onboard school contact teachers before the start of the Shamiri program.  

    Monitoring and Evaluation 

    Spearhead and monitor the utilization of the Shamiri digital hub, overseeing the following core functions
    Keep track of fellows, supervisors and schools within your hub’s radius through the digital hub and update the relevant teams
    Update the list of fellows for payments on the digital platform and follow up on late payments with the core operations team.  
    Troubleshoot any daily hub-related challenges during the program and promptly update relevant teams.

    Program Management  

    Ensure the availability of program-related materials (HW sheets, booklets, questionnaires, recorders, incentives) for student awareness and engagement. 
    Lead program-related check-in meetings with supervisors with the Supervisors at the hub. 
    Provide continuous and consistent program implementation updates to the Director of Service Delivery and other cross-function team leads through weekly check-in meetings. 
    Spearhead scheduling of supervisors and fellows to the onboarded schools across the program implementation cycle. 

    Operations Management  

    Coordinate with the Shamiri HQ to ensure timely payment of supervisors, fellows, and service providers. 
    Aid in logistical support (transportation, training venues, refreshments) during training and program implementation at the hub level.  
    Lead the continuous monitoring of all the core functions as per the Shamiri model, ensuring that a high level of quality standards is adhered to.  
    Oversee adherence and utilization of Shamiri systems and processes by all hub personnel, i.e., Shamiri Digital Hub, Operations, Recruiting, Payments, M&E and Follow-Up. 
    Follow procurement procedures in acquiring materials and supplies when called upon by the core operations team.  
    Provide expense reports on all project expenditures as requested by the operations team.  

    Recruitment  

    Spearhead the development of the fellows’ call for applications.  
    Oversee supervisors’ screening and recruitment process during the fellow recruitment process.  

    Training  

    Lead weekly cohort discussions during supervisors’ training.  
    Oversee the training of fellows by supervisors at the hub level, ensuring high fidelity and availability of all materials for effective training.  
    Provide training updates to the training team and report any challenges related to the training process promptly.  

    Requirements: 

    Demonstrate the ability to recognize and reflect on one’s own values, attitudes, beliefs, biases, emotions, and past experiences. 
    Demonstrate the ability to use mistakes as opportunities for growth. 
    Demonstrate interest in helping others and ensuring confidentiality, fair treatment, safety, and well-being. 
    Demonstrate commitment to the broad scope of values, ethics, and goals at the height of the Shamiri mission. 
    Proficiency in report writing and basic financial management. 
    Possess project management skills. (Managing projects in high schools is a plus)  
    Possess strong organization and problem-solving skills; show that you are highly responsible. 
    Possess a strong desire to learn. 
    Possess strong time management skills and a strong sense of punctuality. 
    Possess strong communication skills, both with Shamiri Supervisors and the Shamiri main office. 
    Fluency in English and Kiswahili. 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

    waweru@shamiri.inst

  • SEO/Digital Marketing Specialist SaaS Martketing Trainee Senior Client service Consultant

    SEO/Digital Marketing Specialist SaaS Martketing Trainee Senior Client service Consultant

    Our client is emerging as the face of modern innovation and techno-savvy, empowering businesses, and operations. The company provide IT software solutions to organizations and has an established track record of excellent solutions that solve real-life problems faced by businesses in Healthcare, Hospitality and Retail. They are looking for an experienced SEO & Digital Marketing Specialist to join their team. The SEO & Digital Marketing Specialist will be responsible for driving brand awareness and lead generation through digital channels.

    Responsibilities

    Plan and execute all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
    Optimize copy and landing pages for search engine marketing.
    Perform ongoing keyword discovery, expansion, and optimization.
    Develop and implement link building strategy.
    Work with marketing teams to drive SEO in content creation and content programming.
    Design digital marketing materials
    Measure and report performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
    Brainstorm new and creative growth strategies through digital marketing.
    Plan, execute, and measure experiments and conversion tests.
    Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
    Identify critical conversion points and drop off points and optimizes user funnels.

    Requirements and Skills

    Proven hands-on SEO & digital marketing experience, particularly within tech industry.
    Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
    Experience in optimizing landing pages and user funnels
    Experience with A/B and multivariate experiments.
    Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, Net Insight, Omniture, Web Trends, SEMrush, etc.)
    Working knowledge of ad serving tools
    Experience in setting up and optimizing PPC campaigns on all major search engines.
    Working knowledge of HTML, CSS, and JavaScript development and constraints
    Knowledge and hand-on skills in both static and motion graphics design

    go to method of application »

    Use the emails(s) below to apply 

    Apply via :