Application Deadline: Application Deadline Feb 14, 2024

Floor Supervisor and Receptionist Sales Representative- Construction

Job Purpose:

As a floor supervisor/ receptionist you will play a crucial role in ensuring the smooth operation of our salon’s front desk area while also supervising the reception team. You will be responsible for providing exceptional customer service, managing appointments, coordinating with salon staff, and maintaining a welcoming atmosphere for clients.

Key Responsibilities:

Provide leadership and guidance to the team, ensuring they adhere to beauty parlor standards and customer service protocols. Delegate tasks effectively and motivate staff to deliver exceptional service.
Greet clients warmly, answer phone calls, and respond to inquiries regarding salon services, pricing, and appointments.
Manage parlor appointment schedules, including booking, rescheduling, and confirming appointments.
Build and maintain strong relationships with clients by providing personalized attention and excellent service.
Oversee the daily operations of the reception area, including maintaining cleanliness, organization, and visual appeal. Monitor inventory of retail products and replenish supplies as needed.
Promote salon products and services to clients, upselling additional treatments or retail products as appropriate.
Assist with administrative tasks such as data entry, inventory management, and financial transactions. Collaborate with salon management to ensure accurate record-keeping and compliance with salon policies and procedures.

Qualifications and Skills:

Previous experience in a receptionist or customer service role within the beauty or spa industry, with supervisory experience preferred.
Excellent communication, interpersonal, and customer service skills.
Strong organizational abilities and attention to detail.
Proficiency in salon management software and Microsoft Office suite.
Leadership qualities with a positive attitude and ability to inspire and motivate others.
Knowledge of beauty treatments, products, and industry trends is a plus.

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Use the link(s) below to apply on company website.

Apply via :

November 2, 2024
Insurance Specialist

Sales Management in Business Banking

Focus on delivering Business Banking Insurance strategy in both SME and Life Insurance
Collaborate with the frontline staff to provide Professional Insurance Planning services and Presales information, Meeting Potential customers.
Analyse customers’ financial situation and identify their financial needs recommend relevant Insurance solutions to best suit their needs.
Recommend and decide appropriate sales distribution and delivery channels Provide quality after sales – services to maintain the customer relationship and solicit referral business to expand the customer base.
Working closely with frontline staff to optimize the sales results.
Continuous Product training and development across the specific segment allocated to me. Sales activation across Job families.
Manage sales productivity by doing Joint review with Segments Heads.
Establish a comprehensive sales process for products and services and guide its implementation across all segments and branches.
Support product development and deployment of appropriate systems and procedures to support sales and service for Banca.
Increase in penetration of Insurance products across client segments.
Organize and deliver and present at least 1 segment specific webinar each week. Minimum 20 clients. Support may be obtained from Insurance Service Providers or external stakeholder.
Report to segment head daily on team participation.
Organize at least 1 sales meeting and 1 training meeting weekly for your segment front-liners.
Manage leads via CEMS (an internal leads tracking system) and ensure 80% of the leads have been actioned on.

Bancassurance Client Value Proposition (CVP) Management

Look after and deliver a strong CVP for all bancassurance products.
Work with product managers to identify market growth / cross-sell opportunities to increase product holdings and improved revenues.
Initiate, execute and manage marketing programmes and strategies in line with business.
Active analysis and review of all customer bases to understand customer profiles, behavioural and lifestyle traits (including product holding mix, revenue contribution, behavioural/ lifestyle analytics) to identify opportunities for increasing customers’ insurance wallet share (total value).
Keeping abreast of market competition, industry practices and best practices to constantly improve on overall business performance.
Ensure brand compliance for all above and below-the-line communication according to local / global standards for Standard Chartered Bank (SCB) and relevant Insurance Partner.

Portfolio Management

Proper tracking of Bancassurance Products sales (volume / revenue) to ascertain quality, growth trends etc across the support branches / channels.
Proper management of Banca compliance processes that guide sales processes and product management to mitigate mis-selling and ensure ‘Treat Customers Fairly’ applies.

Marketing Management

Help plan and implement marketing strategies to acquire, expand and retain profitable relationships and grow market share.
Identify target customers’ financial, insurance and service needs: review, recommend and implement products / service offering in liaison with Product Manager.
Provide assistance in directing, motivating, training and coaching sales distribution / delivery staff.

Processes

Establish a comprehensive sales process for products and services and guide its implementation across all segments and branches.
Support product development and deployment of appropriate systems and procedures to support sales and service for Banca.
Increase in penetration of Insurance products across client segments.

People and Talent

Key Talent Themes required for a successful Insurance Specialist

Motivation: Competitor, Intensity
Influence: Action Orientation, Courage
Work style: Connectivity between Sales and Customer Centricity, Delegator, Planner
Relationship: Accountability, Builder, Contribution, Encourager
Thought Process: Growth Orientation, Performance Orientation

Risk Management

Ensure internal controls are in place, monitor for compliance, review for changes in systems, policies and regulations.
Fully comply with all policies, procedures, Key Control Standards to achieve satisfactory audit grades in local and Group audits.
Know Your Customer / money laundering: Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to identifying our customer, knowing our customer, reporting suspicious transactions, safeguarding records and not disclosing suspicions to customers.
Will support the Business head and Business unit head in driving Operational Risk Framework (ORF) management and compliance effort at the business and unit level respectively.

Regulatory and Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

Degree in any business related field

Certification

Certificate of proficiency

Role Specific Technical Competencies

Analytics
Sales
Public speaking

Apply via :

scb.taleo.net

November 2, 2024
Final Evaluation: Building Drought Resilience in Isiolo County Through Sustainable Livelihoods (DRIC

The Specific Objective of the action: To enhance Food and Nutrition Security (FNS) for vulnerable Pastoralist and Agro pastoralist Communities in Isiolo County, generating Sustainable livelihoods, protecting productive assets and improving climate smart County service delivery.

Below, is a summary of the Project Indicators at the Objective level as per the Logical Framework (which will be provided to the successful consultant(s)/Firm).

Objective Indicators

Overall Objective Reduction of Isiolo County food poverty rate

(Impact level) Number of children under 5 years who are stunted in Isiolo County
Incidence of Household vulnerability and Food and Nutritional Security
Specific Objective Change in Women dietary Diversity Index
(Outcome level) Citizens Drought Coping Strategy Index (CSI)
Women Empowerment in Agriculture Index

Key Components of the Action

Output 1: Improved drought resilient and nutrition sensitive agriculture/livestock production, integrated with conflict resolution and peace building strategies

The main activities under Output 1 are:

Promotion of pasture/rangeland management and commercial fodder production through controlled grazing; pasture, fodder and crop residues conservation; reseeding and introduction of drought tolerant fodder trees, shrubs and grasses
Peace building initiatives to facilitate peace and reconciliation for sustainable livelihoods
Improved livestock production (through better herd management-controlled herd size, strategic market offtake, breeding management and livestock insurance).
Hygienic camel milk production, value addition and marketing
Restocking with camels and goats as well as improved poultry production.
Improvement of animal health measures, One Health promotion, disease recognition and reporting, zoonoses management and prevention.
Promoting use of climate services, integrating scientific evidence and indigenous knowledge, for climate- resilient decision making
Improved nutrition, food security, food production, food diversification and gender mainstreaming through dissemination of a nutrition-sensitive toolkit
Enhancing food crop production (promotion of good agricultural practices, soil conservation, agro-forestry), market access to vegetables and fruit production for small scale farmers.

**Output 2:**Key productive household assets and community investments are sustainably built and recovery capacities against recurrent droughts strengthened, with a particular focus on Women’s Economic Empowerment:

The main activities under Output 2 are:

Delivery of entrepreneurship, business training and support to crop/livestock value chains
Promotion of alternative income generating activities, especially for women
Mainstreaming peace building skills in entrepreneurship through cooperatives
Promoting sustainable water supply (for crop production, animal and human consumption) and improved sanitation in schools and communities.
Elimination of defecation in the open in 11 villages through the application of the ‘Community-Led Total Sanitation’ methodology

Output 3: Isiolo County is empowered in addressing food security and nutrition (FNS) issues, improved data collection system and cross-sectoral collaboration to facilitate local political commitment and awareness raising.

The main activities under Output 3 are:

Support to coordination for policy making
Capacity building of County authorities and Non-State Actors on peace building and conflict management
Support to grassroots and community-based networks working on resilience building, food and nutrition- sensitive approaches and formation of a County Chapter of Scaling Up Nutrition-Civil Society Alliance (SUN CSA) in Isiolo.
Improving coordination for policy decision-making and implementation at County level on food and nutrition through multi-stakeholder platform
Strengthening the Nutrition Information Management System
Establishment of Isiolo County One Health Unit (COHU).
Organization of learning and sharing forums
Training of traditional/religious leaders and their involvement in training activities during community aggregation events.
VSF Suisse/Kenya is seeking to engage reputable organization or consultant (s) to conduct the Final evaluation of the DRIC project. The Final evaluation purpose and objectives, scope of work, proposed methodology and duration, deliverables, requirements and experience of the consultant and the application process, are highlighted below.

Objective of the DRIC Final Evaluation

The objectives of the DRIC Final Evaluation are:

To assess the relevance, efficiency, effectiveness and the impact of the DRIC project on targeted beneficiaries.
To assess the extent to which the DRIC project objectives and key activities (food and nutrition security, resilience, crops/ livestock-based livelihoods and value chains, peace building initiatives, One Health, WASH, climate smart technologies, entrepreneurship skills and marketing) were achieved and determine how they contributed to the realization of the overall objective.
To assess the appropriateness of the different approaches and methodologies used in the implementation of the DRIC project in targeted groups of beneficiaries.
To measure the DRIC project Outcome Indicators (e.g Change in Women Dietary Diversity Index; Citizens Drought Coping Strategy Index (CSI) and Women Empowerment in Agriculture Index (WEAI) and update the DRIC logframe with achievements/progress tracked against indicators and targets.
Document key successes under DRIC (including success stories & beneficiaries views on the benefits/impact), best practices, sustainability, lessons learnt, challenges and make recommendations for future interventions.

Target Audiences: The Final evaluation is intended for the DRIC project team, beneficiaries, local communities in Isiolo county and key stakeholders (e.g the County Government of Isiolo, Government line ministries, NDMA), the donor (EU) among others.

Methodology and Duration of the Assignment

The Consortium proposes that the Consultant(s) apply a number of methodologies in data Collection. The methods of data collection that will be used in combination- include qualitative, quantitative or mixed methods.

Desk/literature review of relevant project documents e.g.the DRIC project proposal,Logical Framework, DRIC Baseline survey report, activity reports, mid-term evaluation report and other relevant documents.
Key Informant Interviews (KIIs) with relevant experts in targeted development interventions; County Government authorities and heads of departments from line Government Ministries (County Assembly, CECs and COs), local administration (Assistant County Commissioners, chiefs and ward administrators), CHVs, CDRs, Peace and grazing committees, Water management committees, Schools’ Board of Management etc.
Focus group discussions (FGDs) with pastoralists, agro-pastoralists and other key stakeholders- CHVs, CDRs, grazing committees, peace committees, Mother-to-Mother Support Groups, Drip irrigation groups, Fodder groups, Cooperatives, Youth and Women groups among others.
Individual household interviews with direct DRIC project beneficiaries.

The consultant will ensure that the rights of participants are protected in line with safeguarding policies. The Consortium members will work closely with the consultant(s) and the consultant(s) shall provide regular feedback to the Consortium Manager in order to guarantee quality and adhere to the TOR. The consultant(s) shall have 29 days from the date of engagement to deliver on, complete the entire task and submit the DRIC Final Evaluation report. The consultant will undertake the assignment while respecting the current government directives. The consultant shall observe ground security standard operation procedures in all DRIC targeted sites.

Location and the proposed duration of conducting DRIC Final evaluation: The assignment will be carried out in DRIC project areas in Isiolo County. However, the consultant(s) will also meet some of the key stakeholders of the action in Nairobi.

Proposed activity

Result Activity Days

Review of the relevant literature, development of the methodology, 5 data collection instruments, production of an inception report.
Field work -Key Informant Interviews (KIIs), Focus Group Discussions 15 (FGDs), Enumerators training and Household data collection; Debriefing
Reporting, submission and validation meeting 5

Execution

The consultant (s) will provide a detailed work plan and budget of the assignment.
The consultancy fieldwork is expected to be conducted from February 2024. The assignment is supposed to be completed within a period of 29 days, once the contract is signed between the consultant and the management of the DRIC project.

Deliverables

The consultant will deliver to DRIC the following:

Data collection instruments.
Afield manual for training of enumerators, supervisors and data entry staff.
Inception report outlining approaches and methodologies, sampling/sampling strategy, data collection tools/questionnaires, training of enumerators, data collection, data entry, data analysis and reporting; workplan and budget details.
Updated DRIC Consolidated Logical Framework

Two printed and electronic copies of the DRIC Final evaluation report comprising of:

Executive summary
Background
Description of the objectives of the Final evaluation and the execution methodology
Results presented in narrative and tables (using descriptive and statistics).
Discussions
Conclusion and Recommendations including specification of the indicators (as per the logframe)

Annexes:

Terms of Reference (TOR)
Data collection instruments
Field locations/sites visited.
References/ lists of documents consulted.
Power point presentation of the Final evaluation main findings and recommendations
Photo Gallery
A map with coordinates

Requirements and Experience of the Consultant(s)

The Consultants(s)/consultancy firm must demonstrate the following.

Demonstrated solid background and experience in conducting evaluations for livelihoods and resilience programmes in arid and semiarid areas of Kenya. The consultant(s) should have a good understanding of interventions encompassing food and nutrition security, resilience building, pastoral and agro-pastoral livelihoods and value chains,peace building,One Health, WASH,climate smart technologies, Entrepreneurship skills and marketing).
Experience incarrying outsimilar assignments in other countries of the Horn of Africa with a proven track record of delivering excellent results.
Experience in use of participatory skills and approaches among the pastoralists and agro-pastoralists communities
Excellent communication skills in both written and oral demonstrated in their ability to write comprehensive reports with in-depth analysis.
Ability to work in multicultural, multi-religious and rural communities especially in Isiolo County
Experience in having conducted a similar assignment to the expectation of the European Union is an added advantage.
Working experience in Isiolo County and other Arid and Semi-Arid Lands of Kenya is desirable.
Ability to endure harsh climatic environment with cases of insecurity, poor terrain, limited communication network coverage and long distance travel.

Management of the Final Evaluation Assignment

The Consultant (s) shall report to the DRIC Consortium Manager during the Final evaluation assignment in liaison with consortium partners.
The Consultant(s) shall be responsible for their own medical insurance cover and any essential medications while on this mission.
The consultant(s) shall strictly adhere to the current government’s rules and guidelines (e.g precautionary measures against COVID-19).
The consultant shall observe ground security standard operation procedures in all DRIC targeted sites.
DRIC project proposal, Logical Framework, DRIC Baseline survey reports, activity reports, Mid-Term Evaluation report and other relevant documents will be provided to the identified consultant/firm on engagement.

Interested consultants/expert(s) should prepare and submit to VSF-Suisse/Kenya a technical and financial proposal for the DRIC Final Evaluation assignment. The proposal should indicate qualifications and experience with a detailed End-term evaluation execution plan and budget (in EURO). The proposals, CVs, a sample of one (1) relevant Final Evaluation work conducted by the consultant/firm and a letter of motivation as well as three (3) referees should be sent electronically to Office.Nairobi@vsf-suisse.org by Wednesday, 14th February 2024; 5:00 PM EAT.

Apply via :

Office.Nairobi@vsf-suisse.org

November 2, 2024
Senior Migration Health Nurse

Under the overall supervision of the Regional Health Assessment Programme Coordinator (RHAPC) and under the direct supervision of the mPDA Coordinator, and under the technical supervision of the Regional Nurse Coordinator, the incumbent will be responsible for duties and responsibilities related to the Medical Processing and Deployment Arrangements (mPDA) in Sub-Saharan Africa. The mPDA unit is tasked to support the RHAPC in implementing pre-immigration medical examination activities in the region, particularly providing mobile missions and surge support to the country offices, capacity-building of medical personnel, and systematic monitoring and evaluation of the Health Assessment Programme in the region.

Core Functions / Responsibilities:
In particular he/she will:

Lead daily nursing and administrative activities of the migration health assessment in the mPDA to fulfil the technical requirements of the resettlement countries in the areas of:
Medical examinations;
Imaging;
Laboratory testing;
Vaccinations;
TB management;
Treatment and referrals;
Pre-departure procedures and medical movements;
Counselling;
Documentation, certification and information transmission;
Directly observed treatment/therapy short-course (DOTs);
Fitness-to-travel checks; and,
Other technical areas as may be required.

Supervise all daily nursing and administrative activities, namely:

Assign tasks to nurses and clerks;
Monitor pre-examination information sessions, counselling, history, follow up and vital signs taking; verify that nurses and medical clerks enter information into relevant databases in a timely and accurate manner, in accordance to their specific functions; and,
Facilitate and monitor implementation of fraud-prevention measures, including testing performed outside of the mPDA.
Contribute to the establishment and maintenance of an optimal workflow at the health assessment site by suggesting and implementing improvements to facilitate timeliness of completion of nursing and clerical tasks.
Verify that all migrant/refugee identity check mechanisms are well established and followed.
Implement quality assurance and quality control measures for nursing and clerical activities; participate in writing SOPs, instructions and staff performance evaluations checklist.
In coordination with Regional Migration Health Nurse, develop and deliver training programs for nursing staff to enhance their skill and knowledge in performing nursing activities and fulfilling technical requirements.
Verify that SOP’s, checklists and standard universal precautions within mPDA are followed.
Check that the mPDA pharmacy, stock, medical kits and emergency kits within the mPDA and for medical escorts if applicable are well maintained according to guidelines and SOP’s.
Coordinate, follow-up and verify procurement for mPDA – including purchase orders, payment requests and invoices.
Stay up to date with guidelines, best practice of nursing in health assessment program. Promote opportunities for staff to attend conferences or seminars and encourage knowledge sharing among the nursing team.
Coordinate the planning and execution of mobile missions. Monitor and evaluate the performance of staff during mobile mission and address any identified gaps of improvement to their supervisor.
Coordinate, and perform if needed, the medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).
Gather and analyze statistical information, training program reports or evaluations, performance monitoring to identity areas for improvement, and share with the Mobile Team Coordinator and Regional Migration Health Nurse.
Coordinate with the mPDA team, the Migrant Health Assessment Centre and IOM country mission, when needed.
Participate in the planning and preparation of the mobile missions and training sessions when required.
Maintain collaborative relationships with various partners to facilitate the follow up and relevant information sharing. Partners include internal IOM departments, other health providers, panel physicians, Embassies other UN agencies or NGO’s and others as applicable.
May have responsibility for direct supervision of a designated team.
Perform other duties as may be assigned.

Required Qualifications and Experience
Education

Bachelor’s degree in nursing from an accredited academic institution required
Master’s degree or higher from an accredited academic institution is advantageous
A valid license to practice nursing in the country of duty station.

Experience

For Bachelor’s Degree holder a minimum of five years of relevant clinical experience with at least two years in a supervisory role
Excellent technical skills, including in phlebotomy.
Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage.
Knowledge of and experience in clinical nursing.
Managerial experience is desirable.
Knowledge of principles of preventive care and disease control.
Knowledge of and experience in implementation of patient safety and infection prevention and control.
Computer literacy required: MS Office suite (Word, Excel, Access)

Skills

Leadership skills
Organizational skills
Communication skill

Languages

Fluency in both written and spoken English and Kiswahili is required. Knowledge of French is an advantage.

Required Competencies
The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Submit cover letter indicating the Position Title & Vacancy Notice Number (Senior Migration Health Nurse- IOMRONBO/VN/005/2024), and CV with telephone and e-mail contacts including 3 Referees (Supervisors) to: IOM, RO Human Resources Department, via e-mail to ronairobihrdrec@iom.int

Apply via :

ronairobihrdrec@iom.int

November 2, 2024
Monitoring, Evaluation, and Learning Manager

Summary of Primary Duties

The MEL Manager is responsible for managing ATI’s MEL systems, and the Buy-in MEL function, developing MEL plans, and conducting data analysis for the respective ATI and buy-in needs. They will directly support and manage the ATI database ensuring that ATI data and information needs are consistently provided and organized. They are responsible for the overall availability and consistent performance and optimizations of the database solutions. The MEL Manager will work with stakeholders to identify and implement the policies, tools, and processes for data management across ATI and shall take a lead in facilitating learning across the board. The MEL manager shall work closely with the MEL Director to design systems, track results, and provide strategic leadership to the ATI learning agenda. He/She is responsible for all activities related to the development and implementation of the ATI MEL and knowledge management strategy and systems, including operationalizing the Performance Management Plan and MEL system. The MEL Manager supervises the MEL Specialists, MEL Associates and Database Associates.

Overall Responsibilities

Support the MEL Director in setting the direction of the ATI MEL function and lead its management, enabling the program to develop the robust intelligence and analysis needed to develop, adapt, and improve its program strategy on an ongoing basis. To achieve this the MEL manager will be responsible specifically for the following:

Provides MEL expertise on the design, review, and implementation of the project, as well as the modification of MEL information management systems in particular the MEL Database and DIS platforms.
Ensuring that data on the ATI database as well as other platforms such as Salesforce and DIS is captured well and properly reported.
Managing the overall security of the ATI MEL data and ensuring that all data is kept in data with data protection standards.
With the support of the database associate develop guidelines for database and systems use, including training staff on any new upgrades.
Provide day-to-day remote assistance and support to activity teams and project staff.
Manages the data quality and assurance standards.
Is responsible for ongoing support to the USAID reporting platforms such as Salesforce and DIS and shall ensure that all reports and data needs are provided as per Mission requirements and Performance monitoring plans.
Leads ATI MEL data analysis including providing support to ATI Dashboards, and USAID reporting requirements, and effectively supports the Communications team with data analytics for reporting to different USAID requirements.
Provide leadership to ATI Data Quality Assurance Processes. This includes setting up DQA assessments and ensuring all data in ATI MEL systems meets the USAID Data Quality Assurance standards.
Liaise and coordinates with various buy-in mission to tailor strategic MEL support to meet individual mission buy-in objectives.
Manages the indicator performance reporting and target setting for the USAID Missions’ quarterly and annual reporting and baselines for reporting progress and maintains reporting procedures and guidelines in compliance with USAID guidelines.
Lead in the development of specialized monitoring and evaluation tools and data collection protocols to ensure accurate collection and verification.
Lead the learning function and work closely with the MEL director to effectively implement the ATI learning agenda. The MEL manager tracks the ATI progress and evaluates its impact in an integrated manner allowing for ongoing learning and program adjustments.
Coordinates, oversees and participates in project evaluation activities to assess the outcomes and impacts of the ATI activities.
Provides training and mentoring to staff on MEL, including teams across the continent as well as in the US.
Working closely with the ATI MEL Director, Coordinate annual performance reviews at Buy-in, Regional as well and Africa-wide levels.
Support Buy-in MEL implementation including providing Prosper Africa Direct MEL support.
Maintains an extensive and detailed technical body of knowledge of the latest MEL techniques, applications, and methodologies for use by staff and partners.
Tracks performance progress and captures results, with a strong emphasis on bringing both quantitative and qualitative research methods to bear upon cross-cutting development objectives.
Conduct regular and ad-hoc data analysis and work closely with the Communications team to develop reports (monthly, quarterly, annual) to demonstrate progress and facilitate continuous learning and project management.

Reporting

The MEL Manager will report to the MEL Director.

The MEL Manager works independently to perform the duties and responsibilities of MEL-related work and is assigned to other program-related duties as needed upon the direction of the Director. The MEL Manager is expected to perform autonomously to execute the MEL responsibilities as outlined in this SOW. The MEL Manager is expected to develop his/her work schedule, and procedures for accomplishing tasks and independently resolve problems that may arise during the accomplishment of these objectives in compliance with the ATI and DAI’s procedures and regulations.

Qualifications

Bachelor’s degree in a related field is required.
At least ten (10) years of progressively responsible work experience, developing, implementing, and managing M&E and knowledge management of development projects.
Professional work experience on M&E systems for trade and investment, agricultural development, market systems approach, or other similar development areas is strongly preferred.
Experience in supervising is required.
Demonstrated ability to implement, operationalize, and manage information collection and analysis systems.
Demonstrated experience leading and building the capacity of teams of MEL associates, and officers, including remote, field-based staff, to meet program needs and deliverables.
Excellent verbal and written communication skills.
Strong background and training in field research methodologies, including some knowledge of statistical analysis programs.
A master’s degree in evaluation, social sciences, or other relevant fields is preferred.

Skills

Excellent technical skills in quantitative and qualitative monitoring and results measurement (MRM) methods.
Strong analytical skills with the ability to interpret complex and conflicting information, generate ideas, and establish means of effectively testing them.
Strong strategic thinking skills and good judgment – the ability to reflect on the variety of likely impacts or outcomes from an activity and to determine pragmatic approaches to getting results.
Strong written and verbal communication skills in English and the ability to communicate complex issues with clarity and structure, and to deliver documents to the highest level of professionalism.
Ability to think strategically and critically, and to bring imagination to solving problems with substantial complexity and ambiguity.
Excellent interpersonal skills and emotional intelligence: a genuine team player with strong listening, negotiating, and persuasive skills.
Ability to identify the key internal and external customers of the services provided by the MEL function, understand their requirements, and deliver services that they value within appropriate timescales.
The ability to gain the trust and confidence of external and internal stakeholders at all levels.
Genuine interest in business fundamentals and commercial analysis.
Results-focused, consistent, and accurate with a strong commitment to data integrity.
Able to plan and deliver work according to timescales and required milestones.
Able to engage and work with a range of expert consultants and senior and middle management staff.
Able to work with people of different professional, national, and cultural backgrounds.
Able to work independently, analyze and solve problems, and prioritize issues.

Apply via :

fs25.formsite.com

November 2, 2024
Group Life Administrator Customer Service Assistant, Kisumu Branch – Temporary Employee Lead: Development & Customization

KEY TASKS AND RESPONSIBILITIES

Manage relationships with intermediaries, brokers and clients and ensure that Service Level Agreement standards are met.
Retention of the existing business including renewal discussion in line business process and market intelligent information.
Create collaborative relationships with other departments (underwriting/pricing, claims, BD and product development) to determine value additions, process improvements designed to enhance the customer experience.
New business onboarding process in line with laid processes i.e KYC and AML guidelines.
Preparation of costing schedules for group risk schemes based on data provided by the brokers or clients and raising the invoice in the system.
Follow ups on premium payments in conjunction with the credit control teams.
In liaison with Legal teams ensure timely contract executions and sign offs
Preparing policy documents/renewal endorsements and ensuring scheme records are maintained both in various scheme files as well operating IT system.
Preparation of monthly reports as required i.e managements, finance, actuarial and reassurance.
Carry out member education to create awareness of the benefit scope and day to day scheme management.
Prepare letters for members whose sum assured are above FCL and ensure follow up with client/intermediaries.
Liase with underwriting team for cover acceptance and ensure underwriting terms are shared with the scheme.
Daily scheme management i.e query management within TAT, adding new members to the scheme/Deleting exits and raising debit/credit note as required.
Analyze reported claims to ensure the scheme and the members were fully declared prior to claim occurring.
Prepare commissions payments for our brokers and agents.
Provide quality customer service to both internal and external clients.
Any other roles assigned by the supervisor.

SKILLS AND COMPETENCIES

Good communication skills
Computer literate
Good assessment and analytical skills
Ability to interact at all levels
Knowledge of insurance market
Report writing and presentation skills
Good product knowledge

KNOWLEDGE, EXPERIENCE &QUALIFICATIONS

Product and process knowledge
Possess strong verbal and written communication skills
Ability to work as part of a team
Proven analytical skill
Possess excellent arithmetic skills.
Self-starter who shows initiative and is able to work under minimal supervision
Undergraduate Degree in Commerce (Insurance Option), Actuarial Science or Business related.
Professional qualifications in Insurance such as AIIK,CII, COP added advantage.
At least 2 years’ experience in a similar role.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 2, 2024
Sales Internship Job

We are looking for a self-driven Sales Intern to join our customer service team. As a Sales Intern, your main duties will be to sell the different products we have to potential or existing customers.

Some of our goals may include closing on potential sales within the set sales targets.

Your role will be extremely important for client success, satisfaction, and ultimately, loyalty.

Sales Intern duties and Responsibilities:

Customer Service
Acquire leads, push for leads and sales of our product
Move leads up our customer journey
Follow up on acquired leads and sales
Perform Outbound campaigns and achieve the set targets

Sales Intern requirements

Diploma or higher qualification in a relevant field from a recognized institution
Excellent understanding and knowledge of IT systems and social media platforms.
Prior Customer service /call center/customer care knowledge or experience will be an added advantage.
Work location – Along Thika Road Nairobi
Self-driven and highly self-motivated individuals required
Great interpersonal and communication skills
Excellent commitment and time management
Applicants must not be engaged in any other work arrangements and must be able to start immediately

Interested and qualified candidates should forward their CV to: hr@flexpay.co.ke using the position as subject of email.

Apply via :

hr@flexpay.co.ke

November 2, 2024
Part-time Strength and Conditioning Coach

Basic job summary:

The Job holder is responsible for facilitating the strength and conditioning training of student-athletes, assisting with the development of exercise routines and nutritional intake, exercise supervision, as well as tracking the athletes’ progress and adjusting exercise plans accordingly

Duties & Responsibilities:

Conduct fitness assessments to evaluate strengths, weaknesses, and areas for improvement.
Develop and implement customized strength and conditioning programs based on individual or team goals.
Instruct proper exercise techniques and ensure the safe and effective execution of training routines.
Monitor and track student progress, making adjustments to training programs as needed.
Collaborate with athletes, coaches, and other professionals to integrate strength and conditioning principles into overall training strategies.
Provide education on nutrition, hydration, and recovery strategies to enhance overall athletic performance.
Stay informed about current trends, research, and advancements in strength and conditioning to continually improve training methodologies.
Assist in injury prevention through targeted exercises and appropriate modifications to training plans.
Maintain accurate records of student assessments, progress, and program details.
Any other duties that may be assigned from time to time.

Minimum Academic Qualifications:

Bachelor’s degree in Physical Education, or a related field.
Registration and Membership of a professional body
Experience working with elite squads
Ability to work with young people

Experience:

A minimum of two (2) Years working experience in the same position

Competencies and Attributes

Good people skills,
Good Communication skills (written and oral)
Strong analytical skills with attention to detail.
Strong leadership qualities such as decision-making, problem-solving, and the ability to inspire and motivate.
A team player.
Knowledgeable about safety protocols and first aid.
High sense of integrity and exhibit a high degree of confidentiality
Conscientious, ethical and hardworking
Ability to Motivate and encourage

Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Part-time Strength and Conditioning Coach” in the subject line to recruitment@strathmore.edu by 14th February 2024.
Due to the many applications we may receive, kindly note that only the shortlisted candidates will be contacted.
Please be advised that Strathmore University is an equal opportunity employer and does NOT ask for money from applicants under any circumstances during its recruitment process. Interested applicants are encouraged to exercise caution upon receiving any such interview opportunity that requires payment of any money.

Apply via :

recruitment@strathmore.edu

November 2, 2024
Part-time Handball Coach

Basic job summary:

The Job holder is responsible for facilitating the development of student-athletes and teams by providing instruction, guidance, and support in their chosen sport in an atmosphere that promotes safe, professional and ethical sporting practices in line with the duty of care for the athletes, and in line with the University’s values, policies and regulations, as well as regulations of relevant sports governing bodies

Duties & Responsibilities:

Develop and implement a comprehensive player development program for student-athletes.
Assess and evaluate the skills and abilities of each student athlete, and provide individualized coaching and feedback to help players improve their skills.
Plan and conduct regular team practices and training sessions by creating practice drills and routines that focus on skill development, teamwork, and strategy.
Ensure that training sessions are safe and adhere to all relevant health and safety guidelines.
Develop game strategies and tactics by analysing the competitor, and create game plans to exploit competitor weaknesses while making real-time decisions and adjustments during games.
Participate in scouting and identification of talented student-athletes who meet the university’s Monitor the academic progress and well-being of student-athletes.
Monitor the academic progress and well-being of student-athletes to encourage and support academic success and adherence to university policies, and to promote a healthy, balanced lifestyle among team members.
Manage team logistics, including scheduling, travel arrangements, and equipment.
Foster a positive team culture that promotes sportsmanship, discipline, and teamwork.
Resolve conflicts and maintain open communication within the team.
Participate in and promote safe, professional and ethical sporting practices by advocating for fair play and anti-doping practices in line with the duty of care for the athletes, and in line with the University’s values and regulations of relevant governing bodies.
Promote the team within the university and the community and encourage the team’s participation in outreach and community service activities.
Stay current with developments in the sport, coaching techniques, and trends in athletics, and to attend coaching clinics and workshops to enhance coaching skills
Maintain accurate records of team performance, statistics, and player progress, and to provide regular reports to the management.
Collaborate with medical professionals and other coaches to prevent injuries and support the rehabilitation of injured players.
Any other duties that may be assigned from time to time.

Minimum Academic Qualifications:

Undergraduate degree in Physical Education or a related field
Registration with a professional body
Experience working with elite squads
Ability to work with young people

Experience:

A minimum of two (2) Years working experience in the same position

Competencies and Attributes

Good people skills,
Good Communication skills (written and oral)
Strong analytical skills with attention to details.
Strong leadership qualities such as decision-making, problem-solving, and the ability to inspire and motivate.
A team player.
Knowledgeable about safety protocols and first aid.
High sense of integrity and exhibit a high degree of confidentiality
Conscientious, ethical and hardworking
Ability to Motivate and encourage

Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Part-time Handball Coach” in the subject line to recruitment@strathmore.edu by 14th February 2024.
Due to the many applications we may receive, kindly note that only the shortlisted candidates will be contacted.

Apply via :

recruitment@strathmore.edu

November 2, 2024
Regional Blue Finance & Innovation Manager Regional Ocean Communications Officer

MAJOR RESPONSIBILITIES:

Implementation and portfolio management;

Lead responsibility to develop a new program of work on Blue Finance and Innovation across a range of blue economy sectors, including in addressing plastic pollution in collaboration with regional teams and partners;
Coordinate regional alignment of Blue Finance work with other IUCN affiliated financing initiatives, including the Blue Natural Capital Financing Facility (BNCFF), Blue Carbon Accelerator Fund (BCAF), and others;
Day-to-day coordination of projects implementation and activities delivery in line with blue finance and innovation in order to ensure the highest quality of outputs and outcomes as well as guarantee that activities are implemented in line with project workplans and budgets;
Participate in the develop of relevant programme KPIs and ensure its good monitoring and reporting;
Support the regional COR team on technical reporting and on the development of a regional finance and innovation annual report.

Strategic and Technical leadership;

Provide leadership, strategic guidance and direction in building a new blue financing constituency for a regenerative and sustainable Blue Economy, including liaising with external partners and organizations in the blue finance and innovation space
Advise on emerging opportunities on blue finance and innovation that demonstrate potential to change the ocean investment landscape in the WIO;
In collaboration with the IUCN Ocean team, identify and implement strategic initiatives to support the establishment of a WIO regional Science-Business-Policy platform, incorporating key corporate partners to support agenda-setting and action in blue finance and innovation;
Act as a driving force for innovation to position IUCN as a leading organization in the region in blue finance and innovative conservation approaches and mechanisms, and in particular on efforts to reach a nature and people positive 30×30 target;
Ensuring that IUCN’s work in the region is of high technical quality, based on good science and drawing upon state-of-the-art thinking and knowledge;
Unlock synergies and collaboration with other regional and national COR area of works and IUCN ESARO’s programmes and projects when and where possible;

External engagement and communication:

In consultation with the Regional Head, Coastal and Ocean Resilience ensure that IUCN is adequately represented in relevant international, regional and country fora and facilitate discussions on relevant marine and coastal emerging issues to position IUCN as a reference in the country;
Lead responsibility in identification and establishing and sustaining relationships with relevant financial institutions and platforms in the region and internationally;
Provide evidence-based support and facilitate multi-stakeholder dialogues on emerging issues and policy debates around blue finance and innovation;
Lead coherent and consistent communication of lessons learnt to key decision-makers and other stakeholders within the region and globally as appropriate, including via the web, print and media;
In collaboration with Regional Head, Coastal and Ocean Resilience identify and manage potential risks associated with IUCN’s public positions in the region and design strategies to mitigate the identified risks;
Act as a focal point for facilitating and supporting the involvement of IUCN Commissions, Members and other members of the Secretariat in the development and implementation of programmatic activities related to blue finance and innovation.

Programme Development and Resource Mobilization:

As appropriate contribute in fundraising activities including through development of concepts and projects documents. Contribute to establishing, maintaining and nurturing good relationships with donors, funding agencies and other technical partners so as to ensure the financial viability of the blue finance and innovation area of work in the COR programme;
Spearhead the development of a pipeline of bankable projects in the coastal and marine conservation realm, including on actions that unlock a regenerative blue economy for coastal communities;
Undertake research and synthesize briefs on the growing body of work on blue finance and innovation through other strategic opportunities and initiatives in the ocean ESG space.

Monitoring and Evaluation;

Contribute to the development of the COR Programme Monitoring and Evaluation Framework by providing leadership on identification and mitigation of key risks and barriers to regenerative blue investments in the WIO region;
Responsible for the coordination of programme monitoring and evaluation in the blue finance and innovation area of work.
In collaboration with the Regional Head, Coastal and Ocean Resilience, ensure IUCN’s work is accountable to donors and other stakeholders through the establishment and management of effective accountability mechanisms and processes;
Provide leadership to use data for programme decision-making, for the implementation of management actions based on the findings of monitoring, and to ensure that feedback from stakeholders inform programme development;
Contribute to programme reporting processes and requirements.

Other responsibilities:

Perform other duties as may be assigned from time to time.

REQUIREMENTS
Position requirements:

Education;

An advanced degree in Finance, Sustainable Financing, Development Investment, Innovation, Conservation Finance or related fields;
Computer literacy in relation to office applications (word processing, spreadsheets, PowerPoint) use of internet and online communication tools;

Work Experience;

We’re looking for an outstanding, hands-on, highly motivated, autonomous, innovative, solution oriented, results driven and resourceful individual with at least eight to ten years of proven experience in:

Sound expertise in formulating blue finance and innovation in support of conservation of marine and coastal areas including marine protected areas (MPAs) and conserved areas (LMMAs-locally managed marine areas) or related fields;
Practical experience in finance and investment roles, preferably in areas related to sustainability, environmental finance, or impact investing. This could involve working at financial institutions, investment firms, asset management companies, or environmental organizations focusing on sustainable finance.
Strong expertise and experience in engaging global, regional and national stakeholders in blue finance and innovation;
Up-to-date knowledge on emerging innovations and opportunities on blue finance in relation to coastal and marine biodiversity conservation, with particular focus on financing effective management of MPAs and LMMAs;
Familiarity with established blue finance biodiversity conservation approaches and methodologies and processes, in particular in the context of the Global Biodiversity Framework and 30×30 target;
Skilled in network development and alliance building to consult and collaborate across boundaries to build strategic relationships and achieve common goals, with demonstrated ability to build consensus in cross-cultural situations;
Ability to interact effectively with and directly support or identify experts required to support all aspects of the COR Programme in the blue finance and innovation area of work;
Experience with result-based portfolio and project cycle management, monitoring and evaluation methodologies and principles and facilitation skills;
Experience with project and programme development, management and reporting, with demonstrated budgeting and programme planning abilities;
Strong interpersonal, management and supervisory skills and experience, with a minimum of 2 years’ in managing teams;
Computer literacy in relation to office applications (word processing, spreadsheets, PowerPoint) use of internet and online communication tools;
Demonstrates strong leadership and people-management experience including supervision of staff, consultants and coordination and effective management of virtual team settings;
Demonstrated ability to work under pressure managing competing demands and complex situations and deliver satisfactory and timely results;
Must be a strong team player with proven communication and diplomacy skills and ability to work effectively with multicultural and multidisciplinary teams displaying sensitivity and respect for diversity;
Must be a proactive individual who is able to energize and motivate teams;
Committed to continuous learning and proactive and mature attitude towards self-development;

Language requirement;

Excellent verbal and written communication skills in English is essential, with ability to communicate in French and/or Portuguese is an added advantage;

Core Competencies;

Transparency: Able to build trust and contribute to informed and responsible decision making by carrying out the work of IUCN in a transparent manner; provides clear guidance to ensure that objectives and desired measurable results are understood by members of the team.
Inclusiveness: Understands and accepts cultural diversity, and provide a tolerant, positive and supportive working environment that fosters respect for diversity, demonstrates ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different nationalities and cultural backgrounds.
Professionalism: Promote the organization’s interests, objectives and values in a diligent and professional manner.
Accountability: Takes responsibility of individual and collective actions, promotes the IUCN One Programme approach.

Functional competencies;

Adheres to IUCN core values of Transparency, Inclusiveness, Professionalism and Accountability;
Strong interpersonal, management and supervisory skills and experience, with a minimum of 2 years’ in managing teams;
Ability to manage complex situations and lead the establishment of blue finance and innovation programme portfolios and network and alliance building;
Be willing to undertake frequent travel and interact with different stakeholders from diverse cultures.

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Use the link(s) below to apply on company website.

Apply via :

November 2, 2024