Application Deadline: Application Deadline Aug 31, 2018

  • Volunteer Social Workers 

Counselling Psychologist Volunteers 

Reliever Driver / Dispatch Officer 

Administration Assistant Volunteer

    Volunteer Social Workers Counselling Psychologist Volunteers Reliever Driver / Dispatch Officer Administration Assistant Volunteer

    Job Description
    Ref No HRTK/V-S/8/2018

    Reporting to: Head of Field Office
    Job Summary: 
    HIAS seeks to recruit a Volunteer Social worker who will assist in provision of social interventions and assistance to the most at risk and vulnerable refugee clients and children.
    The social workers will be required to conduct through assessments and case management including follow up to ensure clients and children are receiving the services allocate. They will be required to track the impact of the assistance provided to clients and children.
    Main Duties & Responsibilities
    Case work and management

    Assist in identification of refugees in need of social support  (food , clothing, transport) by conducting social assessment, reviewing available assessment data on food and nutrition and If necessary, initiate home visits/ further assessment on key social factors relevant to food and nutritional support services in line with national and International standards and guiding principles by UNHCR, IASC, SPHERE Project WHO among others  and report to the Counseling Psychologist
    Assist in the social assessments and keep track of socio-environmental risks faced by refugees to ensure mitigation of risks, identify, assess and compile assessment reports for PLWD, ELDERLY, WAR, SHH, GBV, SGBP and SVT, prepare GBVIMS and UNVFVT memos.
    Assist in outreach and community dialogue activities on issues related to Sexual Gender Based Violence and other persons with specific needs
    Assist in conducting referrals of vulnerable refugees to partner agencies and follow up with clients to facilitate access to external services.
    Prepare summaries for presentation in psychosocial panel, effect subsequent panel decisions and enter data into data base, give feedback to refugees
    Monitor to ensure social assistance is reaching out to vulnerable refugees
    Provide basic counseling and or psycho-education to refugees
    Open files for all clients (soft and hard) and ensure that case management is in line with HIAS SOPs and other sector standards

    Community outreach and community activities

    Assist in conducting awareness and sensitization campaigns in the communities
    Assist in assessing, identifying and analyzing community sensitive intervention geared towards building resilience and self-reliance
    Conduct support groups, committee meetings and participate in community forums
    Establish and maintain networks with existing community structures and other partners for referral and networking purposes

    Reporting

    Provide weekly and monthly reports and data to counseling psychologist and other technical officers highlighting individual performance, progress against targets  and client needs as instructed by the counselling psychologist
    Prepare a success story quarterly for purposes of web updates and fundraising

    Program development and Management

    Attend regular staff meetings, trainings and other meetings as required and ensure regular personal development and supervision
    Assist in the organization and facilitation of capacity building and staff development activities e.g. workshops, trainings, or information dissemination on issues relates to persons with specific needs

    Perform other related duties as assigned
    Qualification Required

    A University Degree in Social Work, Community Development, Gender and Development Studies
    At least 2 years working experience in the field of Social Work.
    Experience in working with an NGO that deals with refugees will be an added advantage.

    Skills & Competencies

    Knowledge in UN Convention on the Rights of the Child, prevention and responses to sexual abuse
    Experience in capacity building including facilitation of community based training and awareness raising
    Good knowledge of Nairobi and its environs
    Strong interpersonal and communication skills
    Knowledge of Computer Applications
    Working experience with refugees an added advantage.
    Ability to work in a demanding and high pressured environment

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  • Art Teacher 

Math/ICT Teacher 

KG Teacher

    Art Teacher Math/ICT Teacher KG Teacher

    Job Description

    Teaching using the provided lesson plans (may also be asked to develop such plans based on provided pacing charts as relevant and needed) for their subject(s) in order to be able to teach using the SABIS® point system.
    Marking of exams related to their subject matter in accordance with the schedule and material provided by the department.
    Discussing disciplinary and student performance issues with the Academic Quality Controller (AQC) and head of department (HOD) as needed.
    Implementing the SABIS® point system to ensure an environment conducive to learning in the classroom. Providing support by invigilating exams as needed in an adequate and properly managed exam environment.
    Providing support for the academically low performing students, to help improve and get motivated to reach their potential.
    Develop and/or follow external exams preparation by going through past papers as planned in the structured revision schedule ( When applicable to specific grade).
    Aiding in duties that may include testing children, substituting for absent teachers , organizing children for lunches and buses, controlling traffic (vehicles and people), and other administrative duties that may be assigned to him/her by the school SABIS® management.
    Preparing and participating in activity plans for all such student life related events such as but not limited to art, open house and physical education in coordination with the student life coordinator.
    Attending training sessions when needed and as per the request of school management in order to enhance their understanding of the SABIS® system improving their performance
    Performing such other related tasks or projects as they arise and as delegated by the school SABIS® management.

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  • Client Relations Assistant

    Client Relations Assistant

    Job description
    Role Description
    Penda’s Product is an outstanding patient experience from beginning to the end. The Product team works to understand what makes up a great patient experience, and helps our Medical Centre’s to deliver that consistently. The Client Relations Assistant will directly report to the Client Relations Officer and work closely with Medical Centers to implement a great patient experience.
    Help us know what a great Penda patient experience looks like!Work with our outstanding MC teams at all of our branches.Help us understand our patient’s needs and make them feel heard.
    Responsibilities

    Proactively reach out to patients to measure the consistency of the patient experience across our branches.
    Help colleagues understand our patients by regularly sharing feedback, whether through reports or just by sharing a fun story from a patient!
    Receive, document and manage patient calls from our hotlines – use technology to be efficient and effective.
    Make patients feel comfortable when giving your feedback – they should feel that they can give you their honest opinion, even when it is critical of Penda.
    Be a great teammate. Support other departments when they need feedback from patients.
    Support the Client Relations Officer in any other duties to enable the Product team meet their targets.
    We’re an AGGRESIVELY growing company – get ready for anything! You will be expected to support the entire Penda Team on anything and everything to enable them work towards making our patient experience the “BEST” hence enabling us to achieve our Vision!

    Who will be successful in this role?

    You are super friendly, patient and empathetic. At Penda the patients feel like we are accommodating them and all their concerns are being heard at all times.
    You are open and honest about everything, always! You are great at communicating clearly and often about your progress and about any changes you would like to make.
    You are excellent at feedback and healthy conflict. At Penda we love giving and receiving feedback because we believe it helps us grow.

    Requirements

    Ability to talk to patients and understand them very well.
    Have a proven background in customer service; at least six (6) months – one (1) year of customer service experience.
    Very creative in publishing and writing content is a plus.
    Highly organized – able to manage and document detailed feedback.
    Strong computer skills with basic familiarity with excel.
    Willingness to work extremely hard to accomplish your goals.

    Working Hours: Available full time.
    Benefits And Perks

    Starting salary depends on experience and abilities. Ongoing salary is determined by performance and attitude.
    Full medical cover for you and your whole family!

    Application Process

    Applications are due August 31st 2018
    Apply online on the career section of our website www.pendahealth.com
    Candidates will be evaluated on a rolling basis (first to apply is first to be evaluated)

  • Agricultural Field Sales Representative

    Agricultural Field Sales Representative

    Job Purpose Statement:
    We’re searching for a sales champion to join as Agricultural Field Sales Representative to help take our sales to the next level. This position offers an opportunity to launch an exciting new product targeting small and medium-scale farmers in Kenya specifically in Meru,Embu and Tharaka Nithi.
    Reports to: Manager – Sales
    Roles & Responsibilities

    Learn and utilize the company’s direct sales methodology to sell an exciting new product directly to commercial small and medium-scale farmers.
    Meet and exceed sales targets
    Advise farmers on the use of best practices in soil management and other Good Agricultural Practices
    Build a portfolio of long-term clients by conducting structured post-purchase service visits with customers
    Daily update sales and pipeline data using Google Apps and the company’s proprietary smartphone applications.

    Requirement

    Must have a Motor cycle
    Valid car driver’s license
    Must be a resident in either Embu, Meru, Tharaka Nithi
    Technical Degree or Diploma in Agriculture (B.Sc. in Agriculture or similar)
    Min. 2 years agricultural sales experience
    High level of motivation and entrepreneurial drive
    Interest in learning in-depth about a new industry, new product category, new sales process, and everything else that’s needed.
    Desire to learn, constantly improve, and act on feedback
    Creativity when problem solving
    Excellent communication skills
    Goal driven and self-motivated when working independently
    Basic computer skills – MS Office, Google Apps
    A good sense of humor

  • Packaging Supervisor

    Packaging Supervisor

    Job Description
    Duties & Responsibilities:

    Carrying out correct execution of production batch records and preparation of production variance reports
    Maximize production personnel capabilities and implement procedures to improve efficiency.
    Ensure that SOPs, cGMP Practices are implemented and followed by all employees at departmental level.
    Work hand in hand with the production manager to develop, implement and maintain operator training programs
    Checking the suitability and quality of materials during the production process through to the final quality check and dispatch.
    Conduct regular performance feedback to employees and senior management.
    Managing production personnel to ensure that safety and quality compliance are prioritized for manufacturing goals during scale-up/demonstration as well as commercial manufacturing.
    Any other work assigned by production manager.

    Requirements and Qualifications

    Bachelor of Sc. Chemistry
    Over 4 years’ progressive experience in the same position
    A team player.
    Ability to work under pressure.

  • Marketing Manager

    Marketing Manager

    Job Description

    Division: Regional and Product Marketing
    Department: Marketing
    Reports to: COO
    Work station: Head Office
    Works with: All Departments
    Job Purpose: Develop marketing strategies, initiate implementation of action plan, monitor effectiveness of actions and drive the achievement of target of brands in charge, and in total of RDD by creating synergy among brands and initiating East African marketing activities together with Marketing team members to realize better/ideal brand position in the market
    Main Responsibilities of the Job

    Initiating the development and implementation of marketing strategies for RDD Product Units’ brands together with respective teams in line with the overall strategic objectives of the company to facilitate achievement of sales targets for the brands
    Manage development and usage of the marketing budget for brands in charge to ensure the allocation of sufficient funds for successful implementation of the marketing strategy
    Monitor and control the utilization of the marketing budget in order to support efficiency in the management of costs through successful claims
    Train and assure customer service experience is adhered to across all offices. Monitor partner concerns and complaints and manage them
    Initiate the update and marketing of the RDD website and digital medias to enhance visibility and traffic in support of e- commerce and brand awareness of Business units and products
    Initiate implementation of brand surveys as well as market intelligence and feedback to ensure timely availability of information critical for the development of respective brand strategies
    Review and submit reports on the implementation of the marketing strategies and work plans to ensure performance of the department is monitored in a timely manner (weekly and monthly)
    Guide the respective team in the development of marketing and promotional materials to ensure the materials meet high quality standards and are delivered within acceptable timelines
    Oversee preparation for and initiate rolling out of new product launches to meet set targets
    Conduct periodical reviews of the marketing plans in liaison with the COO, Country Manager and Product Manager to ensure the plans are aligned with the RDD marketing strategy
    Initiate and nurture relationships with all stakeholders to ensure to support the growth of RDD customer base
    Initiate marketing campaigns with sales activities to create synergies between marketing and sales
    Initiate channel marketing strategies and activities to enhance the awareness of the brands in charge for increased leads and sales
    Initiate the development and implementation of the social media strategies for all the product brands to create an online presence of the brands, and to ensure alignment with the overall business strategy
    Initiate customer engagement in the social media platforms for all the RDD brands to enhance the customer experience for the RDD customers
    Develop and implement a framework for reporting on the return on investment for the various marketing initiatives undertaken by RDD to ensure timely adjustments on marketing strategy are done for maximum impact
    Coordinate internal communication of marketing objectives to ensure all relevant internal stakeholders are well informed for the department to be fully internally supported (work with HR)
    Source for suppliers and agencies to handle the planned marketing activities for the brand as per the marketing calendar to ensure timely delivery by the suppliers
    Organize the production of branded items to assist in the timely delivery of the materials as required
    Coordinate the management of giveaways and brand materials on behalf of the teams to ensure the marketing materials support the sales effort in a timely manner and within budgets.
    Write a report after every marketing activity on the events undertaken for appropriate action to address gaps, and to enhance improvement on future plans
    Maintain the visitors book (Database), inquiry management and hot customer management after marketing events, and distribute leads to sales teams for follow up.
    Assist with concept creation and the implementation of marketing promotions and advertising campaigns for enhanced efficiency and effectiveness in the marketing process.
    Support the planning and execution of customer focused events for both internal and external customers for timely and quality communication
    Provide support to the marketing teams with day to day marketing strategy implementation activities to enhance efficiency and effectiveness in the marketing process.
    Provide administrative brand support to business units including procurement/finance and distribution of promotional items and timely payments of suppliers, to ensure efficiency and effectiveness in the implementation of marketing strategies and plans by the business units
    Track competitor activity in order to stay informed on market changes as well as marketing strategies employed by the competitors, to ensure the marketing strategies developed are competitive
    Conduct market search on brand perception and reputation to assist management develop marketing strategies that are customized to each Product brand
    Establish and track the relevant political, regulatory, economic, socio economic, technological and industry market trends in order to provide information to management that assists make informed decisions that ensure RDD brands are competitive.
    Analyze consumer data and report on marketing trends, to integrate the information in marketing plans and strategies for the product
    Delegate and manage team members to work towards departmental goals and objectives through synergy and positive attitude while meeting deadlines
    Carry out claims with team of approved Vendor MDF budgets as advised by COO, Product Managers or company’s needs. Use vendor MDF guidelines to implement in a timely manner with all necessary internal approvals.
    Any other roles requested of you and the marketing department such as new projects and initiatives

    Knowledge, Skills and Experience
    Minimum level of academic and professional qualification required to perform effectively in the role

    Bachelor’s Degree in Marketing/Business/Communications or relevant field from a recognized institution
    Additional Diploma or Certificate in relevant field

    Minimum level of experience required to perform effectively in the role

    Four (4) years working experience in a relevant field from a reputable organization.

    Working Relationships
    Internal customers

    Sales team, Country Managers, Product Managers
    Finance and Procurement

    External Customers

    Suppliers (Agencies, Media Houses, Event Organizers)
    Product Vendors and resellers

    Competencies
    Technical

    Thorough knowledge of PR, communications, advertising or marketing
    Computer literacy
    IT industry awareness
    Knowledge of the current state of affairs both local and international
    Business to Business focused marketing
    Creative eye and basic designs skills and tools use
    Basic information of RDD products and specifications

    Functional

    Report writing
    Presentation skills
    Marketing Strategies
    Budgeting
    Research
    Organizational skills

    Behavioral

    Integrity, analytical and numerical skills
    Performance Management and team building
    Professionalism –maintains a professional approach based on ethics and RDD values
    Integrity and honesty and ethics- Maintains ethical practices and integrity to ensure RDD is not exposed to reputational risk especially with vendors and resellers
    Conflict management and customer service
    Communication Skills
    Customer orientation-is customer focused striking a solid balance between external and internal customer orientation
    Resilience –is able to withstand strategic and operational challenges
    Emotional Intelligence-manages emotions in a mature and composed manner as expected of a leader
    Always looking out for problems to solve and come up with initiatives that are beneficial to the company

  • On the Job Trainees

    On the Job Trainees

    Job Responsibilities

    Receive, store and issue the pharmaceutical products while keeping proper records of all transactions.
    Ensure the store is clean and well organized
    Verify ledgers, invoices, statements and supporting documents
    Transfer material commodities to respective storage shelves whilst ensuring proper handling, shelving and coding of the goods.
    Keep record of First Expiry First out (FEFO) and First in First Out (FIFO) systems for storage and issuance of items.
    Participate in carrying out daily, quarterly and random drug stock takes.
    Any other duties as assigned

    Qualifications

    Degree/Diploma in Procurement and Supply Chain, Pharmacy or any related Science
    Should have good interpersonal and communication skills
    No experience is required; fresh graduates preferably
    Male candidates are highly encouraged to apply

  • Communication Intern

    Communication Intern

    Who We Are Looking For
    We are looking for a highly driven, well-spoken, young individual with good editing and communication skills. As a communication intern, you will be based in our office. The individual should be highly persuasive and self-motivated .The intern will report to Elimu’s Business Administrator, Your key responsibilities will be:

    Maintaining and developing relationships with existing customers
    Gathering market and customer information
    He/She will organize and maintain a catalog of field narratives and project information
    Edit and maintain our company websites
    Marketing and Communication

  • Finance and Administration Officer

    Finance and Administration Officer

    Job Details
    We are looking for a talented Finance & Administration Officer to join our Siaya office team.
    S/he will be under the supervision of the Finance Manager, and provide financial, administrative and office operations support to the team and projects as detailed below.

    FINANCE/ACCOUNTING (70 %)

    Ensure all financial activities comply and are consistent with ANDY’s policies and procedures, international accounting and auditing standards and adhere to the terms and conditions of donor agreements.
    Manage a sound cash management system and ensure sufficient funds are available in the office petty cash fund.
    Compile all cash payment requests, for employees and consultants, for authorization and payment approval. Follow up accountabilities of expense and reimbursement claims.
    Ensure time sheets for the field office staff are filled and signed and that these correspond to the time worked.
    Ensure all consultants’ time sheets are filled and signed and that the fee invoiced corresponds to the time worked.
    Verify the accuracy, validity and legitimacy of all procurement and creditors payments. Check completeness of all financial documents (purchase requests, invoices, vouchers, etc.) for payment from ANDY.
    Keep and maintain all project accounting records in soft as well as hard form.
    Responsible to maintain cash book, ledgers and trial balance for project office.
    Responsible to submit the financial report to the finance manager for compilation, review and onwards submission to the donor
    Maintain accurate and complete daily financial transactions records and supporting documents system, duly electronically filed and labelled for quick access.
    Prepare monthly cash reconciliations and weekly cash count reports. Ensure clear audit trail of processed transactions and their linkage to the accounting system.
    Management of project cash flow and preparation of monthly cash flow projections for the field office
    Carry out any other tasks as assigned by the finance & administration manager

    OFFICE AND OPERATIONS ADMINISTRATION (15%)

    Monitors administrative aspects of the project office/staff and evaluates discipline and punctuality of the staff
    Ensure stationery and office consumables are replenished and purchase or procure other equipment and services as needed.
    Ensure maintenance of attendance register in office and also confirm staff attendance level in the field
    Maintain project finance and administration records including an asset register, consultancy contracts, various service and supply agreements.
    Coordinate and provide administrative support for project events as required.
    Make travel arrangements for project office staff and consultants.
    Carry out any other tasks as assigned by the finance manager.

    PROJECT ADMINISTRATION SUPPORT (15%)

    Oversee project staff and consultancy contract administration and perform quality assurance checks. Ensure compliance with the Kenya labor law, statutes, regulations, and policies and with ANDY’s internal policies and procedures.
    Maintain systematic filing system of project references and other important project material
    Assist consultants with project contractual/administrative issues. Actively maintain records of time sheets and other relevant details of project activities for all consultants.
    Support project staff in project administration activities including inductions, advocacy campaign activities and provide regular updates to the programme teams as may be required from time to time.
    Carry out any other tasks as assigned by the project manager.

    QUALIFICATIONS

    Bachelors of Commerce Degree in Finance, Accounting or equivalent. Professional qualifications in CPA, ACCA.
    Minimum 3 years of experience in accounting, financial, and budget management, in similar position within non-governmental sector. Must also demonstrate substantial experience in an existing similar role.
    Experience from working with donors on financial policies and guidelines, grants management and maintaining ledgers and cash / bank reconciliations is an asset.
    Must be highly result-oriented, self-motivated, honest and have demonstrable analytical skills.
    Must be able to work independently, prioritize assignments, manage own time to meet deadlines, have positive attitude, pay attention to detail and handle work pressure.
    Excellent computer skills with proficiency in MS office (especially excel) and quick books accounting package.
    Excellent interpersonal, organizational, leadership and communication skills. Able to thrive in a multi-cultural environment and a growing organization and ability to work as part of a team.
    Personal qualities of integrity, credibility, dedication to the mission and vision of the organization and adheres to strong ethical professional values.

  • Risk & Compliance Officer

    Risk & Compliance Officer

    REF: ACT/RCO/15/2018
    Position Purpose
    Under general direction of the Board Committee on Finance and Audit, and in close collaboration with the Chief Executive Officer and the Senior Management Team of Act!, the Risk and Compliance Officer will be the primary staff in the risk and compliance management unit. Other organizational governance duties may include but not limited to Internal Audit, Enterprise Risk Management, and Ethics Program, as well as monitoring registrations for compliance.
    Primary Responsibilities
    Specifically, the Officer will be responsible for but not limited to:

    Review and evaluate the effectiveness and efficiency of operations, adequacy of internal controls, reliability of financial reporting, compliance and applicable laws and the safeguard of assets within Act!.
    Plan, perform and report back on internal audits to ensure that financial controls of Act! financial guidelines of donor organizations and other institutional control procedures in place are properly implemented and managed.
    Advise and monitor quality standards and value for money and make recommendations for improvement.
    Test internal controls, targeting particular high risk areas, document any weaknesses and their impact, and make recommendations to address these weaknesses.
    Develop and periodically review and update Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees.
    Carry out necessary training of finance and non-finance staff to ensure that donor requirements are met.
    Follow up on the implementation of external audit recommendations and management actions.
    Where necessary, carry out investigations of alleged fraud, mismanagement, loss of assets or any other investigations; generate appropriate reports with findings and recommendations for action by management and board.
    Respond to management queries in relation to Act! Internal control environment.
    Review and investigate whistleblower reports or other suspicions of fraud as they arise and conduct fraud investigations.
    For each incident, identify total loss exposure, recommend corrective actions and liaise with Act! Finance and Operations and the Act! Chief Executive Offices on reporting to donors and other parties.
    Implement and manage Act!’s anti-fraud and “Whistleblower” programs and other incident results analysis applications as needed.
    Perform other related duties as assigned and agreed upon with the board committee on Finance & Audit, and the Chief Executive Officer.

    Qualification, Experience and Skills
    Academic Qualifications:

    BS/BA degree in Accounting, Finance and Business Administration or its recognized equivalent, and 5 years’ relevant experience working with or in a development organization may be an added advantage.
    Candidates with postgraduate academic qualifications i.e. MS/MA degree in Accounting, Finance and Business Administration or its recognized equivalent, and a minimum of 3 years’ relevant experience will also be considered.

    Professional Qualifications:
    Must possess full CPA, ACCA, CIMA or CA (SA) professional certifications and have valid membership to the relevant professional accountants’ association.
    Relevant Experience:

    Must have a minimum of 3 years’ experience in internal control functions.
    Familiarity with Donor (USAID, EU, DANIDA etc.) rules and regulations or other client funded programs, contracting and auditing standards as they apply to effective management of multi-year funds is a must.

    Essential Skills and Competencies:

    Excellent analytical skills to successfully perform reviews and other quantitative analyses.
    Familiarity with major donors’ auditing requirements.
    Ability to independently prioritize and successfully perform assigned tasks.
    Excellent written and oral communications skills.
    Highly proficient in MS Office, spreadsheets and database skills.
    Demonstrated personal initiative and integrity by adhering to the organizational values and code of conduct.