Application Deadline: Application Deadline Aug 15, 2018

  • Credit Controller/Collection Officer

    Credit Controller/Collection Officer

    Department / Location:
    Finance
    Line Reporting:
    Country Head of Finance
    Matrix Reporting:
    Regional Treasury & NWC Manager
    Hiring Date:
    August 2018

    Responsible for the receivables which are not collectable by the OTC team

    Cooperates with collection agencies and legal teams
    Reviews and signs off the local work instructions for FSSC and ensures they are aligned with corporate policies
    Responsible for the disputes and its resolution together with the country product and legal team
    Oversees bad debt accruals and write-off’s
    Assists the FSSC to clear unapplied cash
    Establishing credit applications
    Active involvement in customer onboarding together with Marketing & Sales and Business Implementation

    Ensures proper approvals are obtained for:

    Payment terms (from invoice date) > 60 days
    Payment terms other than from invoice date
    Payment terms for customs & duties (from invoice date) > 5 days
    Invoicing in other than country currency or cross-country billing
    Self-billing
    Summary billing (multiple shipments with different shipment dates)
    Commercial settlements (incl. credit notes) and write-offs
    Re-establishment of credit terms for temporary COD customers

    Ensures that:

    disputes are resolved after 5 days
    customers are set on COD 10 days after the 3rd dunning letter
    Pre-Payments, Short-Payments, Double-Payments, Unapplied Cash and Bad Debt Provisions are posted according to the OTC policy

    Quality, Health, Safety & Environment

    Perform assigned tasks to support Panalpina meets its objectives and targets regarding quality, health, safety and environment as documented in IMS and follow all requirements as set out in the QHSE policy.
    It is the responsibility of all staff to ensure that their day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

    Skills & Competencies

    A high level of attention to detail and a logical and organized approach
    Strong communication skills (spoken and written) and persistence
    Strong analytical skills
    Ability to work independently as well as in a team and remote with off-shore partner
    Profound knowledge of accounting and credit management
    Good understanding of Financial Shared Service Centre concepts
    Knowledge of freight forwarding
    Profound knowledge of SAP and MS-Office products (Word, Excel, Outlook

    Educational background / Work experience

    Graduate in business administration or similar qualification
    Professional experience in accounting/ financial processes and collection.

    Language Skills
    English: fluent in written and spoken
    Kiswahili: fluent in written and spoken

  • Regional Operations Team Lead – Horn & East Africa

    Regional Operations Team Lead – Horn & East Africa

    About the program
    Action Against Hunger has led on a number of large-scale emergency operations in the Horn & Eastern Africa since the 1980s, and continues to play a leading role in building the resilience of local communities to multiple shocks through innovative programmes, especially in fragile contexts.
    The Horn & Eastern Africa Regional Office supports Action Against Hunger’s operations in the region by providing coherent, efficient and adapted support to the country offices. It also ensures better engagement with regional stakeholders to allow for enhanced exchange of knowledge and expertise with regional and country partners. Our Regional Office allows us to gain a better understanding and be more responsive to the political, social and economic complexities of the operating environment. It also ensures that decision-making is made closer to the frontlines. The regional team, based in Nairobi, Kenya, under the leadership of the Regional Director, is composed of technical and operational specialists essential for running humanitarian, resilience and development programmes. The team leads on adopting new ways of working and leverages opportunities at the regional level to enhance capacity for delivery at the community level in the countries where we operate.
    You’ll contribute to ending world hunger by …
    overseeing the implementation of Action Against Hunger’s day-to-day Regional Operations, providing high-quality on-time support/services to Country Teams, while developing a system to proactively manage and flag risks in the portfolio and identify actions required to remove bottlenecks/challenges to achieve overall organizational goals.
    Key activities in your role will include:

    Line manage an 8 – 10 person Regional team, ensuring team cohesion and motivating individuals, ensuring high quality and timeliness of services provided to Country Teams.
    Develop an integrated dashboard and meeting rhythm to monitor strategic alignment of portfolio & grant performance across all East Africa countries.
    Develop a system to receive, organize, prioritize and respond to Country Team requests in a timely and high-quality manner.
    Deploy Regional Team effectively to respond to country needs, ensuring highest priorities are fully addressed.
    Create a joint-action plan with each Country Director to address Country Coordination Team capacity gaps and risks, and specific areas of support from the Regional Team.
    Provide input to HQ teams on tools, trainings, or other support required to streamline support services and address observed systematic challenges.

    About you

    Bachelor’s degree in Social/Development/Humanitarian studies or any other related field.
    3 – 5 years project management experience, with previous experience in the NGO sector an advantage
    Good anticipation, adaptation, planning skills, especially in changing work contexts.
    Good budgeting and grant management skills.
    Experience communicating in different cultural work environments.
    Good communicator: verbal and written.
    Highly organized, detail oriented and able to stay calm under pressure.
    Good diplomatic and negotiation skills.
    Service mindset, problem solving skills
    Strong understanding & experience of Humanitarian Principles.
    Strong understanding of and commitment to gender equity and diversity.
    Proficient in English language; knowledge of French and Arabic is an added advantage.

    Our Core values.

    In this position, you are expected to demonstrate Action Against Hunger-USA-USA’s five core competencies
    Respect- we work with compassion and dedication, treating everyone the same way we expect them to treat us.
    Integrity-: we believe that being honest and fair is integral to every aspect of our work; conducting our work with a spirit of sincerity, truthfulness and transparency is imperative.
    Creativity-we encourage new ideas, embrace innovative solutions, and create opportunities for meaningful and exciting ways to do our jobs and provide solutions to address the needs of the populations we serve.
    Excellence- we strive to provide services that meet, and even exceed, the expectations of our stakeholders (populations in need, staff, communities and donors).
    Empowerment- we are committed to fostering an environment in which our staff, partners and communities where we work have the space to grow, develop and feel confident about participating.

    What we offer.

    Action Against Hunger-USA values its employees and offers a comprehensive remuneration and benefits package. These include but are not limited to: –
    Health Insurance
    Paid annual leave (vacation)
    Training opportunities

    For an all-inclusive list of benefits check the Action Against Hunger-USA Website

  • Marketing & Communication Officer

    Marketing & Communication Officer

    Job Purpose
    To support in achieving the company’s communication strategy and objectives which include, Creating awareness, Imparting knowledge, Projecting an image, Shaping attitudes, Stimulating a want or desire, and/or Effecting a sale.
    Job Responsibilities
    Management and planning- Prepare communication strategic plan and work plans for the department.

    Produce and implement strategic marketing plans to promote ATS brands and services in line with the Company Strategy and Programs.
    Create and implement a promotion strategy for ATS to reach its target market through various types of communication; to persuade clients to use ATS products & Services
    Develop a Marketing Communication Plan to communicate ATS marketing messages to our target customer audience including strategy, competitive analysis, etc).

    Marketing communications

    Plan and implement marketing campaigns to consumer and business audiences & stakeholders.
    Use different elements of marketing communications mix- Advertising, Sales Promotion/campaigns, Public Relations, Personal Selling, and Direct Marketing campaigns to promote brands so that similar message reaches a wider audience.
    Advertising- Purchasing advertising space and producing adverts to deadlines. Coordinate with agency in the briefing and rollout of the company’s advertising and PR campaigns and activities.
    Assist sales and marketing management by helping to craft marketing materials and facilitating both internal and external communications.
    Support the Marketing Manager to deliver new business and sales pipelines
    Provide writing and communication support to senior management and respond to media requests
    Develop and update all forms of internal company communications including the intranet. Manage internal communication notices and produce external communications
    Support the Corporation’s corporate social responsibility.

    Print management

    Assist with the production of print and digital newsletters, and the ATS Brochures
    Support with promotion for events, campaigns and partnerships
    Maintain proof reading and strong attention to detail when working under pressure
    Work with our partners and internal teams to develop a regular stream of stories that are promoted both internally and externally, via the press, website and our social media channels
    Conduct research, monitoring and evaluation activities to track media, competitors and the marketing environment
    Manage the production and print of marketing materials for target audiences, by writing copy, selecting imagery, ensuring accuracy and media permissions, and following ATS brand guidelines
    Handle all aspects of ATS print production, managing design, proofing and distribution of all publications, leaflets, brochures and publicity material

    Material production

    Prepare or commission articles, press releases and other material
    Prepare presentations and speeches
    Produce ATS monthly e-newsletter and e-update
    Maintain ATS online content
    Maintain and update client contact databases
    Manage and update ATS promotional materials
    Produce the monthly and annual reports

    Digital marketing

    Manage the ATS website in accordance with guidelines and content plans.  Develop, update, and manage the implementation of the company’s corporate website update and upgrades.
    Write keyword-rich copy for the website to maximize SEO
    Plan, create and edit high quality content to maintain an active social media presence across a range of different social media platforms in line with current trends
    Frequently monitor analytics to measure and improve the ATS digital marketing activities
    Utilized tools such as SEO, paid search, email marketing, video content, and Google Analytics to develop the ATS digital strategy and raise ATS online profile
    Use Deaf awareness and good judgment to respond and communicate appropriately on social media channels

    Online- Manage the ATS website and all online marketing communications. This will include:

    Managing ATS email marketing communications, being responsible for planning and delivering effective digital campaigns to the appropriate target audience.
    Ensuring information on ATS website is regularly updated and managed.
    Ensuring third party websites contain appropriate up-to-date information about ATS activities, and ensure that links are established and maintained with appropriate organizations.
    Ensuring that ATS is maximizing online marketing opportunities including search engine optimization and social networking opportunities.
    Monitoring web statistics and providing regular reports of marketing campaigns as necessary.

    Brand management – Manage ATS organization and service brands, ensuring consistent use across all communications as appropriate

    Assist in maintaining the company’s corporate identity.
    Ensuring sponsors are credited as required by them.
    Managing and developing brand style guidelines for internal and external use.
    Ensuring correct use of style guidelines by external clients

    Signage

    Ensure that ATS and its brands are signed adequately across the site, particularly in the case of the commercial brands. This will include:
    Producing, and liaising with producers of temporary and permanent signage

    Research and evaluation

    Undertaking regular market research campaigns existing and potential customers, where appropriate
    Evaluating and reporting on marketing campaigns.
    Liaising with other organizations and partners who are able to undertake research on our behalf.
    Partnerships – Liaising with other organizations and develop joint initiatives to market and promote ATS.
    Event Management- Project manage, with the support of the Marketing Manager, the logistics of external marketing events Organize and host events on behalf of the ATS, such as Anniversaries, Exhibitions, tours and press events

    Qualifications

    Bachelor’s degree in Public Relations or Mass Communication or Journalism Master’s degree Postgraduate Diploma in Journalism, Communication, PR, International Relations. Member of Public Relations Society of Kenya.
    At least 6 years public relations experience and 2 years at Supervisory level Strong communication skills, both oral and written. Good writing and editing skills in English.
    Experience in Agency environment
    Proper marketing and communications planning
    Solid understanding of communications and public relations principles
    Ability to rollup it and evaluate PR, Events and Advertising activities.
    Sound computer competency in the Microsoft Office suite and publishing tools.
    Good sense of Creative and design judgment

  • Business Development Manager

    Business Development Manager

    The Role:
    Reporting to the CEO, the position holder will be responsible for improving the organization’s market position and achieving financial growth. The successful candidate will have experience selling to landlords & property managers with a proven record of success.
    Job Responsibilities:

    Prospect for potential new clients and turn this into increased business.
    Create market awareness for the company’s product
    Marketing and selling Company’s products and services to customers through field visits, in house calls, internet, and other marketing channels.
    Establish and maintain effective working relationships with clients.
    Keep a keen eye on market trends and the competition.
    Reviewing sales performance on weekly, monthly, quarterly basis
    Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

    Qualifications

    Bachelors in Sales & Marketing/ business related field or social science course.
    At least 2 years working experience in a similar role – preferably in a Property Management Company.
    Good in using Microsoft office applications- word, excel, publisher and PowerPoint
    Must have experience using internet and social media to do marketing
    Able to meet set sales target within the timeframe
    Must have good negotiation skills and ability to close sales deals
    Work requires professional written and verbal communication and interpersonal skills.
    Ability to communicate and interact with people from diverse background

  • Front Office / Receptionist

    Front Office / Receptionist

    Job Responsibilities

    Front office management including guiding and welcoming visitors/customers, answering calls, responding to enquiries, taking/relaying messages etc.
    Ensure that the office runs smoothly, specifically make timely purchases of stationery supplies.
    Track movement of documents in and out of the organization.
    Provide additional general clerical duties to include but not limited to: photocopying, faxing, mailing and filing.
    Schedule and confirm appointments when needed.
    Detect what repairs and maintenance is needed in the office and follow up.

    Qualifications

    Candidate should have the ability to manage several tasks simultaneously, be flexible and be willing to assume a range of unanticipated assignments.
    Candidate should appear professional at all times, with the ability to field calls from a diverse group of people.
    Diploma in Administration, Office Management, Logistics or any other relevant field.

  • Program Officer – (Non-Communicable Diseases – Ncds) 

Hiv Specialist – Medical Doctor

    Program Officer – (Non-Communicable Diseases – Ncds) Hiv Specialist – Medical Doctor

    Job Description

    Program Summary: CHAK’s NCDs Program has grown significantly over the last five years and its impact on the health of the Kenyan communities is evident. The goal of CHAK NCD program is to create awareness and education, improve access to prevention, screening, and care and treatment for NCDs, with special emphasis on Diabetes, Hypertension, and Breast Cancer, Asthma, Mental Health, Eye Diseases and health for the elderly.
    We are seeking a qualified and highly motivated individual to join CHAK as a NCD Program Officer, based in Nairobi for the Nairobi, Central and Rift Valley Region.
    This position reports to the NCD Programs Coordinator.
    Key duties and responsibilities include:-

    Advancing and supporting CHAK’s NCD Strategic direction and priorities.
    Preparing program implementation plans and offering technical guidance to the implementing health facilities and counties.
    Organizing county level review meetings and orientation workshops.
    Coordinating health promotion activities on lifestyle changes to prevent and reduce the risk factors for NCDs in the community and create demand for screening.
    Organizing training programs for health care providers such as Medical Officers, Clinical Officers, Nurses, and Pharmacists & Pharmaceutical Technologists.
    Training and supporting community health workers and health care providers in implementation of NCD projects activities such as health promotion activities, screening for NCDs, management of NCDs at primary health care level, data collection and reporting.
    Reviewing program implementation at county and sub-county levels.
    Collaborating with the County NCD Focal Point persons and County community strategy focal point persons and conduct joint support supervision for NCD programs with county teams.
    Preparing and submitting quarterly progress reports to CHAK and relevant stakeholders.
    Representing CHAK in conferences / workshops/ meetings, at county and sub county level.
    Supporting the health facilities and their NCDs Focal Point Persons in supervising CHWs working on the NCD projects.

    Qualifications for the position:

    University Degree in Public Health or Health Sciences from a recognized institution. Post graduate qualification in Public Health is an added advantage.
    At least two years of public health experience working in public health programmes.
    Working knowledge of NCD programmes is an added advantage.
    Knowledge of county health services structures, MoH data collection systems, data analysis, surveillance, monitoring and evaluation.
    Proven effective organizational and report writing skills.
    Ability to develop innovative approaches and solutions to problems and with excellent skills on instructional, supervisory role to inspire scale up of community mobilization and education and to promote healthy lifestyles to prevent NCDs.
    Ability to demonstrate effective interpersonal skills by working harmoniously as a member of a team, adapting to diverse educational, socio-political and cultural backgrounds and maintaining a high standard of personal conduct.
    Experience working with county government MHTs and other partners in a culturally competent manner.
    Computer proficiency in MS tools, managing database using different software is an added advantage.
    Excellent training & facilitation skills.
    Demonstrates openness to change and ability to manage complexities.
    Excellent written, verbal, and organizational skills.

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  • Extension Services Assistant

    Extension Services Assistant

    Job Description
    Qualifications, Skills and Competencies
    Requirements

    A Bsc Degree in Agriculture or equivalent qualifications.
    Aged between 25 — 35 years old.
    At least 3 years’ experience in Field operations and ability to supervise day to day operations in the managed farms as well as offer extension services to Outgrowers
    Strong interpersonal and communication skills.
    Disciplined and must have personal integrity.
    Proficiency in computer applications.
    Experience in riding a motorcycle is an added advantage.

  • Social Media Internship

    Social Media Internship

    Job Summary:
    The ideal applicant will possess strong knowledge of the digital media landscape, including various social media sites. The successful candidate will be responsible for contributing to website projects, monitoring and posting on blogs and social networks, engaging in online forums, participating in online outreach and promotion, optimizing our website and conducting keyword analysis.
    Job Responsibilities

    Assist in developing a promotional strategy and steering its implementation
    Responsible for online marketing, web page update and follow up with potential clients
    Prepare proposals seeking participation of such events where the company products can be displayed
    In-charge of organizing promotional events in various shopping malls, corporate events, churches and proof reading marketing materials such as fliers, banners.
    Assist in preparation of materials needed and as well as logistics for events to create awareness
    Collect contacts of interested customers for follow up and sharing with the sales team.
    Responsible for preparation of proposals to prospective corporate clients requesting for a demonstration to their staff
    Respond to any enquiries raised on social media in consultation with sales manager
    Maintain good client relationships and satisfaction through teamwork with sales people
    Communicating courteously with customers by telephone, email, letter and face to face.

    Qualifications

    Bachelor’s Degree in Communications or related field
    Experience in market research and data analysis
    Excellent oral and written communication skills
    In-depth working knowledge of Facebook, Twitter, Instagram, YouTube, Pinterest and Google+
    Experience with social media analytics, including Google Analytics and Facebook Insights
    Basic knowledge of Photoshop