Jobs Kenya

Application Deadline: Application Deadline Aug 14, 2023

  • Managing Director – 1 Post Deputy Managing Director, Technical Services Manager, Research, Innovation and IP Information Manager, Finance and Accounts Human Resource Manager Assistant Manager, Legal Services (2 Posts) Assistant Manager, Finance and Accounts Assistant Manager, Supply Chain Management Assistant Manager, Internal Audit (1) Position Senior Patent Examiner – (2) Positions Senior Accountant – (1) Position Senior Human Resource Officers Senior Supply Chain Management Officer Senior ICT Officer Senior Strategy and Planning Officer Legal Officer Patent Examiner Trade Mark Examiner- 2 Posts Accountant – (2) Positions Administration Officer Principal Assistant Office Administrator

    Managing Director – 1 Post Deputy Managing Director, Technical Services Manager, Research, Innovation and IP Information Manager, Finance and Accounts Human Resource Manager Assistant Manager, Legal Services (2 Posts) Assistant Manager, Finance and Accounts Assistant Manager, Supply Chain Management Assistant Manager, Internal Audit (1) Position Senior Patent Examiner – (2) Positions Senior Accountant – (1) Position Senior Human Resource Officers Senior Supply Chain Management Officer Senior ICT Officer Senior Strategy and Planning Officer Legal Officer Patent Examiner Trade Mark Examiner- 2 Posts Accountant – (2) Positions Administration Officer Principal Assistant Office Administrator

    REF. NO. KIPI/ADM/HR/2023/1

    Duties and Responsibilities

    Reporting to the Board, the Managing Director will be responsible for:
    Providing strategic leadership and ensuring proper day to day management of the Institute;
    Ensuring implementation of Institute’s programmes, project and activities;
    Implementing Board policies and decisions;
    Ensuring registration of patents, industrial designs, utility models, trade and service marks are done effectively and efficiently;
    Implementing the Performance Contract signed between the Board and the Government;
    Implementing the provisions of the Industrial Property Act, 2001 and the Trade Marks Act, Cap 506;
    Preparing and coordinating business related proposals, reports and other submissions for consideration by the Board;
    Implementing the relevant local, regional and international agreements to which Kenya is a Party;
    Ensuring proper management and control of the Institute’s financial and non financial resources in an efficient and cost-effective manner in consultation with the Board, parent Ministry and all the relevant Government agencies and stakeholders;
    Serving as Secretary to the Board;
    Carrying out other responsibilities necessary for the achievement of the Institute’s objectives;
    Advising the Board on matters related to the implementation of the business of the Institute; and
    Carrying out any other function directed by the Board from time to time.

    Requirements for Appointment

    A Master’s Degree in Intellectual Property, Law, Science, Information Technology or Business Administration from a recognised university;
    A Bachelor’s Degree in Law, Science, Information Technology or Business Administration from a recognised university;
    At least Seven (7) years working experience in matters relating to industrial property;
    Served at top management position for a minimum period of five (5) years;
    Undergone senior management training for a minimum period of four (4) weeks from a recognised institution;
    Clear understanding of the role of industrial property rights in Kenya’s socio economic development; 
    Must possess strong interpersonal skills;
    Must demonstrate good knowledge of public finance management and public  procurement and asset disposal;
    Must have high degree of integrity and responsibility;
    Membership to relevant professional body;
    Computer competence; and 
    Must meet the requirements of Chapter 6 of the Constitution of Kenya, 2010.

    go to method of application »

    Interested and qualified persons are invited to make their applications by completing ONE Kenya Industrial Property Institute Application for Employment Form. The form may be downloaded from the Kenya Industrial Property Institute Website www.kipi.go.keThe candidates should attach COPIES of the following documents to their application form:Please Note:Successful applicants shall be required to submit clearance certificates from the following bodies at appointment level: -Only shortlisted candidates will be contacted.Completed application forms should be delivered to:The Chairman, Board of Directors
    Kenya Industrial Property Institute
    17 Kabarsiran Avenue, Lavington, Off Waiyaki Way
    P.O. Box 51648-00200,
    NAIROBI.So as to reach the Office of the Chairman, KIPI Board of Directors on or before Monday, 14th August 2023 latest 5:00 P.M. (East African Time).CHAIRMAN
    BOARD OF DIRECTORS
    KENYA INDUSTRIAL PROPERTY INSTITUTE

    Apply via :

  • Public Service Internship Programme (PSIP) – COHORT 6- 8000 Posts

    Public Service Internship Programme (PSIP) – COHORT 6- 8000 Posts

    Requirements for Appointment:

    Have a Bachelor’s degree in any discipline from a recognized university;
    Have graduated not earlier than the year 2017; and
    Be proficient in computer skills.

    Duties and Responsibilities

    Include, but not limited to;
    Completing duties mutually agreed upon and assigned by the supervisors;
    Documenting relevant skills acquired in their areas of deployment; and
    Actively participating in any relevant mentorship activities and additional responsibilities

    Apply via :

    www.psckjobs.go.ke

  • Team Assistsnt- Secretary

    Team Assistsnt- Secretary

    Duties and Responsibilities

    Under the overall administrative authority of the Manager, Implementation Support Division, in RDGE, the main responsibilities of the Team Assistant/ Secretary will be to:

    Ensure quality of documents (letters, and memos) requiring the Director General’s approval and /or signature.
    Draft letters and other correspondence for Division Manager’s approval and or signature as and when required.
    Respond to routine requests for information and manage the Division Manager’s incoming calls and mails.
    Receive and screen all correspondence, forward to respective staff for action and follow up on action points and annotations from the Division Manager to the Task Managers within the Department.  
    Coordinate and monitor multiple and diverse work processes and activities to ensure that management decisions are properly carried out and products are delivered in a timely manner.
    Be accountable for the smooth operation of the office work, support work and related systems within the office by organizing and coordinating workflow within the Division.
    Filing of letters and other correspondence, projects and documents in their respective files at the Manager’s office.
    Coordinate flight bookings for staff in the Division as per the travel policy. Create missions for per diem processing and process claims in SAP.
    Organize internal/Division meetings, by coordinating room allocation, ensure provision of tea and refreshments as per need, welcome and register participants, seek security clearance for visitors, taking note of high-level engagements that require Protocol Assistance.
    Organize external meetings, workshops, training, conferences and seminars, by soliciting quotations from hotels and venues; Evaluating and recommending the best bidders and, following up on necessary approvals; Follow up on signing of contracts by both parties; prepare workshop materials, printing programme /agenda, presentations; sending out invitations and making follow up on confirmations.
    Provide logistical support during workshops and events by setting up of banners, managing registration desks, signing and reconciling meal vouchers/bills, making per diem payments and reconciling final bills and accounts for further processing of payments by Finance.
    Make accommodation arrangements for Division staff and other staff on mission to Kenya.
    Process recruitment of Consultants in DACON-SAP following through the whole recruitment process in the system and ensuring availability of consultancy documents.
    Provide back up for colleagues on leave as and when required.  Assist in answering telephone phone      calls, receiving and dispatching mail both locally and internationally.
    Perform any other tasks as may be assigned.

    Requirements (including desirable skills, knowledge and experience)

    At least a Bachelor’s degree or its equivalent in Business Administration, Commerce, Management or any other relevant fields.
    At least five (5) years of relevant experience.
    Confidential and diplomatic.
    Excellent written and verbal communication skills.
    Excellent organizational and interpersonal relation skills.
    Ability to prioritize tasks and manage time effectively.
    Good knowledge of the standard software (MS Word, Excel, Access and Power Point)
    Knowledge in the use of SAP software will be an added advantage.
    Proven ability to work effectively in a team-oriented, multi-cultural environment and to function effectively as a member of various groups.

    Apply via :

    nel.com

  • Customer Experience Officer

    Customer Experience Officer

    Key Responsibilities

    Provide solutions to queries from both internal and external customers and liaise with other departments for any queries that cannot be handled at Customer Service desk
    Handle initial claims processing at Customer Service desk
    Manage all the emails, letters and parcels received at the Head Office relating to Claims and other client issues and capture to the relevant department while ensuring that confidentiality and relevant records are maintained at all times.
    Manage movement of cheques and other forms of payments.
    Custodian of customer service supporting documents at the Head Office and ensure branches have stock of the same.
    Work with Agency Services to manage client concerns on complex policy queries and sustenance of the same in company books.
    Collection of customer feedback via the existing tools and submission to the relevant party as per agreed timelines for further action
    Coordination of utilization of marketing items such as brochures and other promotional materials such as client incentives and merchandize
    Handle Premium Rating and Calculation.
    Any other duties as assigned by management from time to time

    Qualifications, Experience and Competencies

    Bachelor’s Degree preferably in Business Management/Administration, Marketing, Communication or any other relevant field.
    Experience in working with customer service related software such as CRM and use of Omni channel (call, email, chat).
    Previous working experience at a call centre will be an added advantage.
    1 year of work experience in a customer related position. Industry experience will be a plus.
    Good analytical, problem-solving and critical thinking skills
    Excellent Communication and presentation Skills
    Ability to multi-task, prioritize, and manage time effectively
    Customer orientation and ability to adapt/respond to different client temperaments and high pressure environment

    Qualified candidates are requested to forward their CVs to the Group Human Resources Manager at: hr_recruitment@madison.co.ke before 14 th August 2023.

    Apply via :

    hr_recruitment@madison.co.ke

  • Care Manager

    Care Manager

    Overall Purpose of the Job

    Reporting to the Supervisor Case Management, the Care Manager will ensure quality and efficiency in case management as well provide quality medical service delivery to all our clients. 

    Key Responsibilities

    Handling the emergency office lines and responding to clients queries as they arise on a 24/7 basis.
    Negotiate rates and treatment protocols with providers with a view to keeping claims below 60%.
    Implement all care management protocols and ensure that all procedures of the company are adhered to in adjudication resulting in accurate medical assessment, interpretation and intervention.
    Manage the workflow process from pre-authorization, case management and necessary system updates for claim processing.
    Implement and oversee the pre-existing & chronic disease management program, follow up of clients after discharge from hospital with a view to securing savings for the company.
    Daily follow-up (Calling/Visits) of all hospitalized clients, to provide advice on coverage and care, manage end to end admission and discharge process of all clients.
    Prepare daily case management reports on admissions with detailed analysis for discussion and planning with action that favor the company as per the scheme rules and guidelines.
    Report on all admissions and issue relevant communication/letters for approved cases to all parties involved.
    Monitor cost of treatment at the various providers and advise underwriting department, and management on the most cost effective providers to use. 
    Communicate in a timely manner all rejections, deductions or declines to service providers and members with documentary evidence of the same.

    Education, Experience & Competencies

    Holder of a Bachelor’s degree preferably in Nursing, 
    Have at least 5years relevant experience.
    Demonstrate a good understanding of case management.
    Proficient in the use of Microsoft office suite and packages.
    High level of Emotional Intelligence.
    Excellent Communication and Interpersonal skills.
    Customer focused with strong problem solving skills.

    If you meet the above the requirements and wish to be part of our vibrant team, please send your application letter and updated CV attaching any testimonials to the email address hrdesk@aar.co.keYour application should reach us by 14th August 2023.Only shortlisted candidates will be contacted.

    Apply via :

    hrdesk@aar.co.ke

  • Lead Capacity Building and Institutional Learning (USAID HealthIT Project)

    Lead Capacity Building and Institutional Learning (USAID HealthIT Project)

    JOB DESCRIPTION:

    The Lead Capacity Building and Institutional Learningroleis key to the Project’s role in updating and implementing the capacity building strategy in both Health Information Systems and Child Protection Information Management Systems at the national program and sub national levels.  The position will work with the technical teams to support the development of capacity building strategies in use of digital platforms. 

    This duties of and responsibilities will include:

    Work with the Ministry of Health Department of Health Informatics and M&E (MOH DHI and M&E) and Ministry of Labor and Social Protection Department of Children Services (MOLSP DCS) to review and implement capacity building strategies and plans
    Support the review of HIS training curriculum or adapt existing resources into learning modules for information system users
    Develop and maintain training materials including eLearning content and modules.
    Design and develop dynamic, interactive and user-friendly multimedia training solutions
    Organize and execute physical and online trainings in collaboration with project technical teams
    Manage the design, development, implementation and maintenance of the Learning Management System (LMS) and the Virtual Academies Platforms
    Manage complete development process of courseware materials to include eLearning and LMS/training delivery systems, document management
    Ensure completed projects, courseware and LMS/training systems meet users’ expectations
    Work with design and development team to define processes, work flows, effective content production and implementation of up to date development and LMS technologies and methodologies
    Manage the creation of storyboards/scripts and production-ready content for video or web-based training programs
    Support in management of administrative capabilities in the LMS.
    Create digital assets for e-learning courses.
    Collaborate with other project members on curriculum development and mentor junior developers and training.
    Ensure production of quality eLearning course material, including course design documents, course outlines, course descriptions, PowerPoint slides, diagrams, interactive exercises, and assessments.
    Design measurement instruments and create advanced learning activity questions for certification exams.
    Guide, coordinate and collaborate with project staff and partners in the implementation, management, monitoring and evaluation of activities
    Support the building of lasting in-county capacity to deliver online learning technical support. 
    Document and present program reports and lessons learned to the key stakeholders. 

    Skills/Knowledge Required: 

    Degree in a related professional field but masters preferred.
    Five years of relevant professional experience in capacity building.
    Experience with MoH and USAID is an added advantage. 
    Experience in working with online learning platforms such as Moodle.
    Experience in working with online learning content creation/authoring tools such as Articulate Storyline, Adobe Captivate and Elucidat. 
    Experience in content development for adult learners.
    Experience in software development and database administration is an added advantage
    Experience in Instructional Design, Graphic Design, Performance based learning, Course/ User Interface Design, Curriculum Development, Learning Strategies and Development, Quality Assurance Testing
    Demonstrated ability to plan and execute planned activates efficiently within strict timelines. 
    Demonstrated ability to lead multidisciplinary, multicultural teams and monitor efforts. 
    Demonstrated ability to engage and work with stakeholders at all system levels 
    A proven, successful record of achieving results, preferably in a difficult working environment 
    Excellent writing, computer, management and organizational skills. 
    Experience in implementing Health related USG-funded projects in Kenya is desirable. 
    Fluency in English is required, language skills in Kiswahili, and other languages of Kenya are highly preferred.

    Contract Duration:  One-yearApplicants interested in the above positions should submit the following:Cover letter detailing why you want to be considered for the position, as well as current and expected gross salary.Detailed CV including at minimum:Copies of ALL academic and professional certificates and testimonials.The applications should be received before the close of business of August 14, 2023.Please follow this link to register and apply for this job:

    Apply via :

    recruitment.unes.co.ke

  • Account Manager, Business Retention

    Account Manager, Business Retention

    Purpose for the Job

    Manage key accounts and ensure customer delight by utilizing Minet’s expertise and resources.

    Duties and Responsiblities
    Operational Excellence

    Develop processes and procedures to ensure satisfactory delivery of service to customers.
    Ensure optimal use of digital tools where applicable.
    Develop mechanisms of customer engagement  and feedback.
    Execute and implement management strategies for the department.
    Provide professional advice to clients ensuring that they are fully aware of the ramifications of any relevant provisions of the Insurance Act and/or Industry developments.
    Attend client’s renewal meetings, place insurance covers in accordance with client’s  requirements.
    Regular review of underwriter performance through a practical scorecard.
    Peruse and confirm that policy documents and endorsements issued by underwriters conform to the cover issued.
    Ensure compliance with ISO and other company policies especially those pertaining to quality control.
    Prepare and negotiate quotation for accounts on tender;
    Carry out insurance portfolio GAP analysis to identify organic growth opportunities.
    Participate in market negotiations & risk placement.
    Ensure timely premium settlement, receipting  and allocation of premiums for the accounts within your management.
    Study, internalize and advise both the business and the clients on the trends in the economic sectors allocated to you.
    Ensure SLA’s and annual service plans for your clients are in place and adhered to.
    Train clients on products and emerging risks.

    Key Result Areas
    The accountability arears are as follows;

    Quality service.
    100% Business Retention.
    Business growth by meeting renewals and organic growth budget.
    Debt Management.

    Key Competencies

    Knowledge And Skills Required

    Organizational and analytical skills
    Interpersonal and communication skills
    Persuasion skills.
    Flexibility and adaptability skills
    Professional and Academic Qualifications
    Bachelor’s degree in business.
    Diploma in Insurance (ACII/AIIK)
    Minimum of 5 years’ experience in General Insurance (Non-Medical).

    Apply via :

    hr.minet.co.ke

  • Grassroots Meeting Facilitator

    Grassroots Meeting Facilitator

    KEY TASKS, DUTIES, AND RESPONSIBILITIES

    To facilitate a sessions with intergenerational grassroots women to map out opportunities for participation in the Bungoma and Vihiga county governance processes.
    To moderate conversation to identify gender priorities for informing a woman manifesto
    To walk with women in coming up with recommendations on ways towards enhancingtheir participation in the governance of their respective counties.
    To develop, administer entry and exit questionnaires

    SKILLS AND COMPETENCES
    Qualification: The candidate(s) should have a background knowledge and competency in the following fields:

    Gender, Governance & Democracy;
    Constitutional, Legislative and Policy drafting processes 
    Social Sciences or any other related field
    Experience in the learning/academic institutions
    Research/ Documentation
    Experience working with county governments shall be an added advantage.

    Deliverables: 

    A summary report on priority issues and opportunities for the participation of women in county governance processes in Bungoma or Vihiga counties.

    TimelinesExpression of Interest:Kindly send your application to procurement@enafrica.org by 14 th August 2023

    Apply via :

    procurement@enafrica.org