Application Deadline: Application Deadline Apr 29, 2020
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Customer Support Analyst
Summary of key responsibilities Act as a single point of contact for phone calls and emails from Kenswitch members; Receiving, logging, closing and managing calls from Kenswitch members via telephone and email; Resolving incidents/request at first level as per the stipulated SLAs; Take ownership, follow up, escalate outstanding request/incidents to the relevant technical team or…
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Accelerated Education Specialist
The purpose of the Accelerated Education (AE) Specialist is to provide leadership to support inter-agency efforts to develop a harmonised approach to AE in Kenya. Out of the more than 210,000 refugees of school age in camps in Kenya, 46 per cent are out of school and 47 per cent of those who are in…