Jobs Kenya

Application Deadline: Application Deadline Apr 28, 2022

  • Machine Operator (3 Postions)

    Machine Operator (3 Postions)

    BRIEF JOB DESCRIPTION:

    Operating compression machine (Granulation machines)
    Participating in process-improvement projects
    Daily productivity reports to the direct supervisor

    QUALIFICATIONS & EXPERIENCE:

    High school graduate
    3-5 years of working experience as a Machine operator
    Good understanding in compression machine issues and product related issues
    Critical thinking and problem-solving abilities

    Applications via Email to:careers@dawalifesciences.com

    Apply via :

    careers@dawalifesciences.com

  • Community Outreach Worker

    Community Outreach Worker

    DEPARTMENT: MHPSS
    SUPERVISOR: Field Office Manager
    START DATE: 9th May 2022
    END DATE: 14th September 2022 (Renewable contract subject to availability of funds and performance)
    GRADE: N/A
    POSITION SUMMARY:
    HIAS works with communities’ natural systems in order to optimize support for Persons of Specific Needs. This approach enables HIAS to meet the safety, psychosocial, economic, and justice needs of PSNs; facilitate their access to appropriate care. HIAS seeks to recruit a Community Outreach Worker who will be required to identify the most at risk and vulnerable refugees and provide them with necessary information as needed and link them with opportunities for psychosocial assessment and vulnerability assessment preceding appropriate intervention.
    ESSENTIAL FUNCTIONS:

    Identification of the most vulnerable refugees in the community in need of protection and psychosocial support (including counselling, food assistance, protection concerns, financial assistance, medical assistance etc.)
    Participation in community awareness and information dissemination to members of the community.
    Assisting in referral vulnerable refugees in the community to partner agencies for appropriate intervention. 
    Provide support to caseworkers in the follow up and tracking of individual cases and updating the status accordingly.
    Assist in the provision of direct assistance to refugees in the community. 
    Assist with translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.
    Assist in the mobilization of community members for support groups, community forums and sensitization campaigns within the communities.
    Accompany case workers for home visits, conduct individual visits and follow-ups and provide feedback reports to the case workers.
    Provide weekly and monthly quantitative and qualitative reports to counseling psychologist highlighting individual performance, progress against targets and client needs and outcomes of assistance provided. 
    Attend regular staff meetings, monthly debriefings, trainings and other meetings as required and ensure regular personal development and supervision.
    Perform other related duties as assigned.

    QUALIFICATIONS & REQUIREMENTS:
    Experience

    No less than two years work experience, including at least 1 year working with the refugee community, preferably with an NGO.
    Experience in the field of refugee protection and assistance is an added advantage.

    Skills

    Basic literacy and numeracy skills.
    Should be well integrated to the dynamics and needs of members of the refugee community within their areas.
    Good working knowledge of the community needs and gaps
    Ability to work with members of the community with little or no supervision
    Computer literacy
    Strong communication and interpersonal skills
    Basic counselling skills
    Strong problem-solving skills
    Strong training skills in community development and working with PSN will be an added advantage.
    Knowledge of Accountability to Affected Populations (AAP)
    Knowledge of Prevention of Sexual Exploitation and Abuse (PSEA) will be an added advantage\

    Language
    Proficiency in English or *Kiswahili, and either **Kinyamulenge, Kinyarwanda and/or French* or any other major language spoken within this refugee community.
    DISCLAIMER:
    This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.
    HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

    Apply via :

  • Web Design Trainer

    Web Design Trainer

    Position Summary: 
    FCA is training 150 youth in professional Creative industry-skills during May to October 2022. Training will take place in Eastlands, Nairobi. We are looking for a web design trainer to design and conduct basic level graphic design training in three 5 Week periods. The trainer will cooperate closely with team of other trainers and monitor and evaluate student´s progress.
    KEY RESULT AREAS

    Prepare schemes of work, lesson notes and appropriate teaching Aids to ensure effective teaching and learning.
    To conduct regular assessment and evaluation for both Practical and written sessions for training gaps identification.
    Conduct regular counselling and guidance of the Trainees and make referrals where need be.

    Qualifications and Experience

    Advanced web design-skills and professional experience, entrepreneurship/ freelancing experience is a plus.
    Degree´s and certificates in web design or another relevant field is a plus
    Training experience and experience of working with youth required
    Resourcefulness and creativity to solve logistical challenges and problems
    Language proficiency: fluent English and Swahili languages
    Good with web 2.0 tools (blogs, social media platforms and productivity tools)
    Possess thorough knowledge about digital safety
    Learning oriented mindset
    Ability to engage with participants and convey knowledge
    Ability to explain complex technology in simple terms.
    Qualification in Pedagogical skills or experience in teaching/training.

    Personal Attributes:

    High integrity, self-driven and able to set own work schedule with rigorous deadlines.
    Ability to initiate and complete assignments and to work under demanding circumstances with minimal supervision.
    Strong organization, supervisory, problem-solving, interpersonal, communication as well as team building and negotiation skills.
    Uphold and protect the Trainees from any form of Child abuse/ Violation of Rights.
    Design a strategic remedial Training plan for slow learners
    Prepare a conducive learning environment for the Trainees.
    Perform any other duty as may be assigned from Time to Time by the supervisor

    Interested applications should send a cover letter and a CV to: recruitment.esaro@kua.fi Deadline for receiving applications is 28th April 2022. Only shortlisted candidates will be contacted. Please do not attach academic documents when you apply online

    Apply via :

    recruitment.esaro@kua.fi

  • Flight Operations Engineer

    Flight Operations Engineer

    Location:                            Embakasi, Nairobi           
    Reports to:                        Chief Pilot/Head of Operations
    Role Purpose:  The Flight Operations Engineer is the technical arm of the Flight Operations Department.
    Essential Functions:
    FLOE shall execute all works in compliance with CAA and conform to company implemented standards (safety and industry) through provision of technical knowledge and support.

    Facilitate timely delivery of aircraft performance information (take off, en-route drift down procedures and landing) for use by flight crew, flight operations officers and instructors.
    Manage fuel efficiency program through provision of high-quality analysis and reporting of operational data and processes.
    Analyze and monitor fuel mileage data to enable regular publication of aircraft performance deterioration
    Co-ordinate and supervise content, customization, revision and production of technical manuals (Minimum Equipment List, Runway Analysis) and processes within F/Operations
    Issue technical knowledge and support to F/Ops during purchase, requisition and set up of new and existing F/Ops systems.
    Facilitate in evaluation of aircraft during inception and acceptance of new aircraft through review of aircraft feasibility with Company operations and satisfying all regulatory requirements.
    Through analysis of aircraft performance, facilitate evaluation of payload range performance to improve aircraft payload capability
    Provide periodic and timely review of aerodrome suitability checks for flight operations
    Tracks and monitors ADs / SBs / EOS and disseminate information to Ops Technical and Flight Support
    Contribute and facilitate timely execution of duties assigned during projects affecting F/Ops
    Ascertain consistency and validity of Flight Operations Documentation.
    Assist in providing and monitoring navigation and fuel budgets
    Support flight operations training program through provision of instructions on aspects of aircraft performance
    Training of operational staff on aircraft performance and fuel efficiency
    Any other duties assigned by the supervisor

    Qualifications:

    Degree in Aeronautical Engineering or of the following Applied Sciences: Mechanical Engineering, Electrical Engineering, Computer Sciences, Mathematics or Physics.
    OR
    CPL/ATC/ Flight Dispatchers License holder with 5 years relevant experience
    Aircraft Performance Specific Certificate, Aircraft Performance Software Certificate, Flight Planning, Project Management Certificate and Diploma in Business Administration Are Desirable.
    3 years working experience in flight operations

    Person Specification:

    Strong customer focus and business acumen
    Excellent interpersonal, negotiation verbal & written communication skills
    Able to work under pressure and manage time effectively
    Have a sense of urgency and attention to detail
    Team player, able to work both independently and with people at various levels and from different backgrounds
    Unquestionable integrity, confidentiality and respect
    Positive, energetic self-starter with a high level of personal drive and resilience
    Proficiency in computer applications
    Inspection and troubleshooting technique
    Communication skills
    Knowledgeable of KCAA regulations
    Human factors knowledge

    Interested applicants to submit their cover letter, current CV and Licenses by clicking on the link belowClosing Date: 28th April, 2022PLEASE NOTE: Jambojet does not charge any fee at any stage of the recruitment process. Applicants are advised not to remit any funds to anyone purporting to facilitate employment in Jambojet.

    Apply via :

    docs.google.com

  • Material Stores Coordinator

    Material Stores Coordinator

    REPORTS TO: MANAGER, MATERIALS AND LOGISTICS
    ROLE PURPOSE STATEMENT:
    The job holder timely and promptly organizes and controls aircraft spares and tools stockrooms to ensure spares are securely warehoused, handled and issued to the aircraft maintenance work- stations, whilst complying with KCAA requirements and other relevant Civil Aviation Regulations, the Laws of Kenya and Jambojet policies so as to facilitate aircraft spares quality assurance and on-time release of aircraft to service while upholding the highest safety standards.
    KEY ACCOUNTABILITIES AND RESPONSIBILITIES

    Ensures aircraft spares requested by aircraft maintenance stations are promptly issued so as to assist in on time release of aircraft to service during aircraft maintenance.
    Ensures aircraft spares correctly relate to authenticated attached documents before warehousing, issuing and transferring, and performs aircraft spares/tools quality control checks making sure that the data is correctly recorded in the computer database so as to ensure conformity to JX quality standards, KCAA requirements, inventory visibility and security.
    Drives/operates some motorized equipment to assist in safe and timely delivery of aircraft parts and materials to maintenance areas so as to increase efficiency and productivity.
    Ensures that spares are correctly packaged, stored and handled as per manufacturers’ specifications, JX policies, and civil aviation regulatory and occupational health and safety procedures.
    Adheres to stores ethics to ensure stores integrity in handling, storage, transfers and issuing aircraft parts to uphold the highest standards of safety and company values and principles of ethical Supply Management.
    Participates in stores policy formulation and implementation through process improvement so as to enhance stores productivity.
    Monitors spares within the stores to ensure the right storage conditions are maintained, materials requiring segregation are adequately separated from others and adequate control of life limited parts for visibility, traceability and accountability so as to assist in spares inventory management.
    Controls and monitors aircraft spares, tools and equipment movement from stores, with special attention to life- limited parts expiry dates, to ensure visibility, traceability, accountability and also ensures timely return of loaned/exchange units to avoid late fees payments, contravention of float management and over-stocking.
    As part of AOG recovery, may be required to handle direct purchasing of spares.
    Handling of the AOC MRO systems

    Key Performance Indicators

    Availability of listed tools and No -Go parts at Satellite stores
    On time performance
    Validity of tools and aircraft parts
    Closing of audit findings
    Accuracy of Completeness of documents
    Material losses and damage
    Timeliness of feedback to users

    Person Specification

    Kenya Certificate of Secondary Education (C- or above)
    Certificate in Purchasing and Supplies Management
    5+ Years of experience in airline stores operations
    Motor Vehicle Driving License preferred
    Strong customer focus and business acumen
    Excellent interpersonal, negotiation verbal &written communication skills
    Able to work under pressure and manage time effectively
    Have a sense of urgency and attention to detail
    Team player, able to work both independently and with people at various levels and from different backgrounds
    Unquestionable integrity, confidentiality and respect
    Positive, energetic self-starter with a high level of personal drive and resilience

    If you meet the above requirements kindly forward applications to recruitment@jambojet.com for consideration, by 28th April 2022. Kindly site the Job Title as the  email subject header.PLEASE NOTE: Jambojet does not charge any fee at any stage of the recruitment process. Applicants are advised not to remit any funds to anyone purporting to facilitate employment in Jambojet.

    Apply via :

    recruitment@jambojet.com

  • Security Guards

    Security Guards

    Our client is the most locally-focused security service provider in Kenya that offers unmatched security solutions to meet the specific needs of hundreds of both commercial and individual clients seeks to recruit security Guards.
    Location: Nairobi and its environs
    Reporting to the: Operations Manager
    Duties/Responsibilities

    Offering security guarding services to clients premises
    Following Assignment Instruction as directed by the client through the management
    Searching luggage, cars and visitors at entry points.
    Patrolling buildings and client sites
    Responds to alarms and follows procedures in case of emergencies
    Apprehends and detains perpetrators as per the law until the police arrive
    Maintains documentation of all incidents by recording observations, witness signatures
    Monitors flow of traffic and authorize entry of clients, visitors and employees
    Provides assistance to clients, visitors and employees in need in a courteous manner
     Support and assist the Security Supervisor, as required.
     Any other duty as assigned by the management.

    Experience and Skills

    KCSE mean grade D or its Equivalent.
    Must be physically fit with strong stature.
    Be of high integrity and honest.
    Excellent communication skills (English and Kiswahili) both oral and written.
     Good customer care skills.
    Age should be between 22 and 45 years’ old.

    Requirements

    Must have a national ID card or passport.
    Certificate of good conduct.
    Provide a copy of ID
    2 passports size photos
    Copy of KRA PIN certificate, NSSF and NHIF membership card

    Applicants who meet the requirements stated above should send their applications and CVs with a day – time Telephone number to the email address: hrk@atc-west.com  with Security Guard on the Subject line. 

    Apply via :

    hrk@atc-west.com

  • Product Lead – Loyalty Program

    Product Lead – Loyalty Program

    Superior Homes Kenya PLC is a real estate developer who takes pride in being the pioneer of the open-plan gated community concept in East Africa, which is now recognized as the future for sustainable living in East Africa. Developments under the Superior Homes brand include Greenpark Estate in Athi River, Pazuri at Vipingo and Lake Elementaita Mountain Lodge.
    Superior Homes Kenya is seeking an individual to lead the SHK Zawadi Loyalty Program which is a rewards system the company is launching. This individual will focus on launching and growing the loyalty program and will be responsible for its performance. This position is critical to advance SHK Zawadi Loyalty program towards becoming the best-in-class customer loyalty program
    Responsibilities:

    Act as the product owner of the loyalty program.
    Develop an outreach and marketing plan to targeting new members.
    Act as the primary relationship manager and first point of contact for all reward program contracts, negotiations, communications and issues or customer escalations related to the rewards programs.
    Manage the evolution of customer benefits and product features in support on increasing customer loyalty and lifetime value.
    Create customer and business key performance indicators that will be used to determine priorities and communicate the programs results.
    Train staff and new members on the benefits of the loyalty program.
    Issue loyalty cards to clients.
    Research on ways to push for point redemptions.
    Share weekly performance and progress reports.
    Attain at least 50 new members per month.

    Requirements:

    A degree in marketing or any other related course.
    Strong attention to detail.
    Ability to interact positively with supervisor, management, co-workers, members, and the public to promote a team effort and maintain a positive and professional approach.
    Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality.
    Strategic and creative thinker with ability to generate and implement breakthrough ideas.
    Ability to build consensus internally and externally to move projects forward.
    Self-starter who takes initiative to elevate, influence, and deliver business goals.
    Strong interpersonal and communication skills.
    Sharp analytical and problem-solving skills.
    Exceptional planning, organizing and project management abilities.
    Expertise in the product development process.
    Strong digital and/or Customer loyalty program experience.
    Experience in medium to large size organizations with cross-functional teams.
    Experience in CRM programs a plus.

    Apply via :

    shr.co.ke

  • Assistant Manager – Claims Vetting

    Assistant Manager – Claims Vetting

    PURPOSE:
    Responsible for supervision of claims vetting and audit to ensure all claims paid are according to the company policy and guidelines.
    PRIMARY RESPONSIBILITIES:

    Coordinate and ensure cost containments measures/targets set within the claims vetting section are achieved.
    Ensure claims vetting and audit daily output targets are achieved and overall levels are maintained within acceptable ranges.
    Prepare weekly and Monthly reports on claims output, individual and group cost savings, rejections and exclusions.
    Ensure candidates for wellness and Chronic Disease management are flagged at claims vetting section based on clinical trends for follow-up by the wellness coordinator.
    Coordinate with claims registration and provider relations department to ensure payments to providers have been settled within the acceptable timelines as per SLAs.
    Responsible for communication of inadmissible reimbursement claims on clinical matters to the key stakeholders.
    Coordinate with provider management team and claims registration section to ensure desired provider reconciliations and sign offs are achieved.
    Provide appropriate recommendations on provider trends to clinical operations team and management for appropriate action.
    Monitor claims trends to identify high cost providers and together with provider relations team engage providers to ensure desires trends are achieved.;
    Recommend risk improvement measures for implementation to the underwriting department by monitoring claims experience trends
    Resolve customer complaints and disputes swiftly, fairly and diplomatically that concerns claims vetting section.

    GENERIC DUTIES

    Carry out performance appraisal, coaching and mentoring staff;
    Participate in planning and budgeting for the department.

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in nursing, business or other related fields
    Registered nurse or clinical Medicine

    Professional Qualifications

    Kenya Registered Nursing (KRN) diploma
    IIK/CII preferred

    Experience

    Minimum of four (5) years’ relevant experience

    Skills and Attributes

    Excellent communication and presentation skills
    Problem solving skills
    Excellent interpersonal skills
    Good analytical skills
    Computer literate in MS Office and other office applications
    Understanding of the working environment /competitors
    Technical competence in insurance
    Basic knowledge of regulations by AKI and IRA

    Apply via :

    cic.co.ke

  • Head of Collections and Recoveries

    Head of Collections and Recoveries

    Job Summary
    The role holder will be expected to execute and oversee the implementation of initiatives related to Pre-delinquency, Delinquency, Charged off and Post Write Off portfolio Collections and Recoveries for Absa Bank Kenya limited with specific responsibilities on:

    End to End operational design.
    Operational planning and performance.
    Design, development, change acceptance and operational efficiencies.
    Resource management.
    Ownership of the annual operating budget.
    Managing the Collections & Recoveries relationships with in-country partners and the Group team.

    Job Description

    KEY ACCOUNTABILITIES

    Business Management:

    Align the country and Group targets for Collections to the goals outlined in the relevant Collections strategy. Explain targets to team members to ensure their comprehensive understanding as well as monitoring of execution.
    Co-develop collections plans in conjunction with the Group Regional Head and oversee the complete country execution to reduce Impairments for the portfolio under management.
    Execute the relevant segmentation strategies into the Collections portfolio country-wide.
    Align country Collections plans and resources to the country and Regional Office focus, thereby ensuring consistency. Translate and communicate the Collections strategic goals for effective execution within the country.
    Network internally to the country and in the region across all Collections shops to identify and capitalize on best practices and business trends in Early Collections, Late Collections, Bankruptcy, and Assets in possession.
    Use and analyze industry knowledge and trends as well as customer and consumer feedback to build recommendations to improve business performance with a focus on customer.
    Rehabilitation and Retention. Work with the relevant Regional Head of Collections and the in-country CRO (Chief Risk Officer) to implement and optimize the collections capability from the trends.
    Review current process and procedures and continuously innovate and look for opportunities to improve efficiency within the current processes and control frameworks. Any proposed changes that are outside approved processes require escalation within the existing framework.
    Assess and monitor the Collections Portfolios with the focus on rehabilitation and customer retention.
    Analyze and identify accounts in Recoveries that are beyond rehabilitation and implement appropriate strategies to address.
    Analyze and interpret Management Information trends and proactively act on these results.

    Financial Management:

    Monitor the expenses within the unit and ensure that budgeted limits are adhered to. Escalate overspend items.
    Manage the internal incentive pool as stipulated in the approved guidelines, where the scheme has been approved and is in force.
    Ensure that the business remains within the Impairment budget allocated to the Collections & Recoveries unit by reviewing performance statistics provided by the respective teams on a daily, weekly and monthly basis.
    Ensure efficient utilization of existing resources and facilities. Provide a motivation to the Regional Head of Collections and Country CRO for any additional resource requirements.
    Manage the overall performance of the Collections & Recoveries Portfolio for the country.
    Manage the Ageing of portfolios effectively to minimize impairments within the rules as defined in the applicable policies of the bank.
    Oversee the profitability of asset realization in Secured Recoveries, by closely monitoring the Assets in Legal process.

    Operational Planning and Performance:

    Accountable for the definition, agreement and achievement of Collections & Recoveries operational performance objectives.
    Accountable for the Collections and Recoveries operating budget.
    Accountable for identifying operating requirements and improvements for the end to collections & recoveries processes.
    Accountable for building strong relationships with service providers, including 3rd parties and internal areas, to drive out process improvements and establish operational designs.
    Accountable for change acceptance and implementation within the operating environment where the changes impact the operating design and/or processes.
    Accountable for ensuring all new and existing processes comply to legal and regulatory requirements and reduce exposure to fraud as well as being supported at an appropriate cost.
    Accountable for ensuring quality MI is produced to enable performance and benefits to be monitored and measured.
    Accountable for managing the Collections relationship with the Absa Partnerships team and with Partners directly (as appropriate) to plan resources , processes and strategies to deliver the Collections component of joint ventures.

    Risk Management and Controls:

    Oversee the implementation and compliance of policies, procedures & technical systems that support the operational area.
    Management of policy dispensations and waivers in conjunction with Group Regional Head and Risk Management.
    Identify and report on the reputational risk associated with the Collections & Recoveries Portfolio. Make recommendations on how to address issues identified.
    Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by all members of the team.
    For audit findings that have an impact on the area, work with the Regional Head of Collections to understand what actions are required to close out findings and implement the required actions.
    During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timeously.
    Log all Risk and Loss events as a result of error or fraud highlighted in the department. Ensure that the issues are thoroughly investigated and closed or escalated as per policy.
    Ensure that the team understands all compliance requirements and highlight gaps to the Regional Head of Collections and the Head of Risk.
    Monitor compliance training undertaken by team members and ensure that they complete the required training within prescribed timelines.
    Ensure that all regulatory requirements specific to the country and Absa are adhered to.
    Design of key controls within the Collections team to ensure adherence to all applicable policies.
    Recommendation of changes to be applied to the policies as per Absa processes.
    Ensure that the Business Continuity Tool is updated regularly. Arrange for team members to participate in BCM tests at the required intervals and document test results. Work with other managers in the area to implement corrective measures in case of test fails.
    Ensure that all Manager, team leaders and team members understand the control requirements related to physical and systems access control and information security requirements.
    Ensure that the Collections shop has proper representation to address occupational health and safety requirements.

    People Management:

    Develop a high performing team by: Recruiting and promoting the best people in line with the business’s needs, supporting the enhancement and development of people, embedding formal performance development and informal coaching.
    Identify talent and develop successors to retain key individuals and skills sets within Absa through the succession planning process.
    Ensure that the Absa values are displayed and entrenched within the team and across the unit. Display and promote behaviors that support the Absa brand and culture.
    Hold Collections & Recoveries leaders accountable for performance and consequence management to entrench a performance culture.
    Manage change while maintaining operational effectiveness.
    Promote a learning culture and imparting technical expertise and knowledge through continuous coaching of staff.
    Pursue your own development to increase personal effectiveness, acknowledging strengths and areas of development.
    Delegate tasks appropriately according to the business requirements and ensure recognition thereof.
    Demonstrate personal accountability, integrity and maintain discipline across the in-country collections floor.
    Responsible for creating and sustaining a positive and energetic team spirit.
    Review and update departments Org Structures and Roles frequently to ensure that they are fit for purpose.
    Monitor Overtime and ensure that it is kept to a minimum and within Legislator requirements.
    Manage the Shift Allowance practices and take appropriate action.
    Initiate disciplinary processes and manage grievance procedures in conjunction with Human Resources as and when required.
    Address poor performance of team members through the formal Performance Accelerator Programme and ensure that continued poor performance is appropriately remediated.
    Participate in the creation and implementation of the relevant people practices surveys and actions for the country Collections team.

    Risk Control and Objectives:

    In the event of major issues in the business unit, act as crisis coordinator and allocate tasks to the crisis teams.
    Review the risk and compliance profiles of the business unit on a regular basis and provide consultative support to the Managing Director on changes that are required to rebalance risk and reward where required.
    Understanding of own role in the end to end processes in which you play a part, including applicable risks and controls.
    Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgment and responsible risk management.
    Keep up to date on all regulatory changes and have the ability to articulate the impact to the Business, be well informed on the industry thinking.
    All mandatory training completed to deadline.

    Knowledge, Expertise and Experience

    Business Graduate.
    Minimum 5-10 years’ managerial experience.
    Minimum of 5 years in service management experience.
    Minimum of 4 years’ experience in a Leadership role.
    Communication and Negotiation skills particularly for debt counselling.
    Good interpersonal skills.
    Team Player.
    Analytical skills.
    Fraud prevention.
    Performance development.
    A high level of drive and determination.

    Skills and Competencies

    Leadership and management capabilities.
    Business and Financial Acumen.
    Good knowledge of Bank procedures coupled with risk management guidelines.
    Good knowledge of the bank’s customer service standards.
    Good knowledge of the Personal and Business Sector credit policy.
    A good understanding of the bank’s lending policies, principles and procedures.
    A sound knowledge of banks internal departments, systems and procedures.
    Good knowledge of operational risk and rigor requirements and standards applicable to the relevant processes and procedures.
    Budgetary management and cost reduction experience.
    An understanding of the team performance objectives – service level agreements and customer service targets.
    A broad awareness of Retail products and services.

    ​​​​​​​Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Bilingual Program Director, Africa Region

    Bilingual Program Director, Africa Region

    Our Client, a nonprofit organization that provides healthcare services globally seeks to recruit a Bilingual Program Director, Africa Region. S/he will support Program Leads/Officers in their work with partners to strengthen the programmatic, institutional and financial capacity to implement sustainable sexual and reproductive health programs in line with their respective missions.
    Reports to: Regional Director, Africa     
    Purpose
    The bi-lingual Program Director/Coordinator will oversee all aspects of project implementation within the Africa Region. S/he supports Program Leads/Country Program Officers in their work with partners to ensure/assure optimum impact and results.
    S/he will be responsible for the effective implementation and management of all ARO projects. In this role s/he will also be responsible for strategizing, creating and facilitating processes throughout all project lifecycles including, maintaining annual budgets, workplans and reports. S/he will oversee all operational related aspects of ARO projects ensuring alignment of activities with budgets, while supporting program teams to meet reporting deadlines and monitoring the progress of projects against key performance indicators on a routine basis.This position requires an individual to work collaboratively with internal and external stakeholders routinely ensuring all parties are kept informed of changes or updates to project deliverables or timelines.
    Delivery: 
    KEY ROLES AND RESPONSIBILITIES:
    In consultation with the Regional Director, and working with HQ colleagues, provide oversight support and guidance to Country Teams on the following
    Work plans

    Development of partner project implementation plans and budgets in collaboration with Program leads/Country Officers
    In consultation with Regional Director and Program leads in ARO , develop and facilitate the implementation of project work plans in a coordinated and integrated manner. 
    Monitoring programmatic and financial performance of projects through site visits (with leads and officers) and review and analysis of programmatic and financial reports. Virtual meetings can substitute site visits when the situation so dictates.

    Technical Assistance

    Identification of partner training and technical assistance (TA) needs and tailoring training and TA to ensure programmatic, organizational and financial strengthening; and as needed, development and implementation of programmatic M&E plans (including tools) and financial monitoring.
    Provide guidance to program leads on the provision of technical support on project implementation and management to in-country programs as needed and ensure that they meet the expected agreed targets.
    Work with ARO Regional Director, program leads, LARO, HQ and ARO Program Officers supporting projects for additional technical assistance support for implementation by partners.
    Ensure that program staff are trained in carrying out TA and other program management functions, including follow up on systems development, supervision, service delivery, financial and commodity management, and project evaluation issues. Keep with other TA related tasks.
    Provide on-site/virtual Technical Assistance (TA) and obtain specialized TA for grantees as required.

    Finance

    Works with the Grants & Compliance team on overall project financial management to ensure pipelines are accurate, meet timelines for the set objectives.
    Ensure timely and regular reporting of all project’s activities and expenses to Africa Regional Director, donors and HQ
    Work with finance to provide financial oversight for all project activities. 

    Reports/Proposals/Writing

    Coordinates the production of project donor reports in a timely manner and works with the Regional Director and other program leads/teams on finalizing donor reports for submission to HQ.
    Guide program leads/officers in writing project updates and reports as needed and share with the Regional Director, Africa.
    Provide guidance and leadership to program leads on writing abstracts and articles for publication and makes presentations at meetings and conferences.

    Monitoring/Review/Learning

    In collaboration with the Program Learning Team, oversees overall program monitoring and evaluation through reports and on-site visits as well as ensuring accurate data for purposes of reporting, program improvement and donor accountability. 
    Work with partner organizations and project staff in conducting project reviews and development of refunding proposals based on results of the review processes.
    Promote learning, knowledge management and testing of innovative approaches to address critical challenges in program implementation.
    Work collaboratively with Latin America and US-based headquarters staff to promote cross-regional learning and collaboration.
    Collaborates on program evaluation and other relevant SRHR research activities. 
    Work with the Operations team to ensure program teams remain compliant to  the organizations processes and procedures

    Strategy/Planning

    Work with ARO SMT members and country teams to plan, develop and align ARO strategies and interventions across program countries with the divisional strategic priorities.
    Track progress towards theGlobal’s strategic plan and specific donor objectives. 
    Participate in strategic planning and the design of new project initiatives, 

    General

    Manage, lead and develop in country focal point persons, to ensure effective management and high performance. 
    Assists/leads on new partnership opportunities including the development of technical proposals.
    Participation in the orientation of new (program) staff on the organizations Global systems and procedures and project management. 
    Monitor the operational environment with respect to increased level of threat on implementation of Sexual Reproductive Health and Rights (SRHR).
    Perform any other duties as may be assigned by the Regional Director.

    Engagement: 
    Regularly interacts with other regional office staff (ARO/LARO) and collaborates with the North America office staff, as appropriate to ensure work is on time and meets performance goals. Divisional policy, work plan and project needs determine the nature and frequency of external contacts. These include a well-defined constituency that has a moderate influence on regional office activities, assigned projects or operations. Requires regular contact with in-country partners, colleagues, and sister organizations, in order to advance the organizations Global interests.
    Knowledge, Skills and Abilities (KSAs): 
    Education:  Master’s Degree, or related number of years of experience, in public health, SRHR, international development, sociology or related field required.
    Experience working on SRHR is required
    Experience:10-15 years of experience in project planning, implementation, monitoring and evaluation, and working with programs to identify and address training and technical assistance needs, preferably with a reproductive health and rights focus. 
    Experience working in multi-sector programs.
    Skills or Related Knowledge: Ability to work independently and as a member of a team. Ability to synthesize information and generate persuasive and clear verbal and written communications; strong time management skills and the ability to multitask and meet deadlines with a keen attention to detail and follow through; self-directed; and able to anticipate, prioritize, and manage tasks.
    Excellent written and oral English communication skills, both English and French. Must demonstrate good interpersonal and negotiation skills, in addition to ability to work autonomously, using good decision making and computer skills (word processing, spreadsheet and statistical analysis applications). Analytical problem solving using systematic approaches to analyze and propose solutions is part of everyday activities, and cultural sensitivity is imperative. Knowledge of reproductive health issues.

    Interested and qualified candidates should forward their CV to: jobs@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs@hcsafrica.com