Jobs Kenya

Application Deadline: Application Deadline Apr 20, 2024

  • Senior Sales Executive

    SUMMARY OF THE ROLE

    In this role you will support the Sales Manager in promoting and selling a range of Decorative products to new/existing/specified potential project customers by utilizing Jotun’s sales tools and techniques to develop strong customer relationships to achieve budgeted sales with the aim of increasing Jotun market share and profitability.

    The position is based in Nairobi and reports to the Sales and Marketing Manager -Kenya.

    Responsibilities:

    Introduce, promote, and sell Decorative products to allocated customers and geographical territories through regular visits to maintain good relationships and obtain market information.
    Promote decorative products by coordinating marketing activities and campaigns to achieve sales budget.
    Execute sales policies and marketing activities in line with company rules and regulations to support business growth, uniformity, and business efficacy.
    Have a robust follow-up on collection per assigned targets to ensure that company working capital conditions remain healthy.
    Maintain good relationships, provide high-quality service to existing distributors, and attend to customers’ complaints.
    Coordinate with relevant departments to ensure timely delivery and good customer service.
    Undertake and regularly update area audits to identify market potential within own designated geographical area together with Supervisor.

    WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

    What we look for:

    Qualifications:

    Bachelor’s degree.
    3-5 years’ experience in similar role
    Experience working with construction projects is an added advantage.

    We look for someone who:

    Acts on own initiative, makes things happen and accepts responsibility for the results.
    Communicates in a clear, precise and structured way; speaks with authority and conviction and able to present effectively.
    Is able to build a network of contacts and relationships to achieve objectives.
    Adheres to Company rules and procedures; executes plans with commitment and determination; achieves high quality results.
    Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.

    Apply via :

    jotun.wd3.myworkdayjobs.com

  • Sales Representative – Kisumu Sales Representative – Machakos

    Sales Representative – Kisumu Sales Representative – Machakos

    Key Responsibilities

    Identify opportunity and prospects through systematic Prospecting, visiting and onboarding of new potential customers.
    Obtain all customer information, documents required to open an account and ensure KYC/AML compliance as per the company policy.
    Maintaining relationship with clients by providing support, information and guidance pertaining to the services.
    Achieving sales targets within the set period. (Daily, Weekly and Monthly).
    Handling customer issues and complaints
    Obtaining timely, relevant market intelligence feedback useful for product development.
    Preparing regular sales activity and performance reports as required.
    Recommending to the Business Development Team any business development opportunity for follow up.
    Be conversant with policies pertaining to all loan procedures.

    Skill & Experience

    Communication and Interpersonal Skills: Ability to build rapport easily with customers, have well developed oral and report-writing skills, and have the ability to work with teams.
    MUST HAVE EXPERIENCE SELLING LOAN FROM CREDIT COMPANIES OR BANKS.
    MUST HAVE EXPERIENCE TARGETING SMES, SHOPS, KIOSKS ETC
    At-least 1 year of experience
    Self-Driven & Motivated: Must be able to work without close supervision.

    go to method of application »

    Share cv to martin@jantakenya.com indicating the preferred working place by 20th April 2024.

    Apply via :

    martin@jantakenya.com

  • Account Executive (AE)-Utilities

    Account Executive (AE)-Utilities

    RESPONSIBILITIES:

    As an Account Executive (AE)-Utilities, you are responsible to the Customer Service Manager-Utilities for the link between clients and the technical team and perform functions geared to improve B2B and B2C.

    Key functions will include:

    The key functions associated with each position is disaggregate of the broad purpose of the position.

    Take ownership of customer issues and follow incidents to resolution.
    Meets with the clients regularly to get their feedback on the company service provision.
    Focused on accurate client utilities accounts creation, connections, and billing.
    Continuously keep clients updated on service provision, interruptions, and uptime.
    Liaise with the technical team in the utilities service provision to clients.
    Provide accurate, insightful, and timely reports, memos, and presentations.
    Maintain and build new client relationships.

    REQUIREMENTS

    Hard skills and experience:

    Degree in Business Administration, Engineering, Marketing, or relevant field.
    Proven work experience as an Account Manager, Customer Service, Field Service or equivalent.
    Working experience with CRM and billing systems.
    Flexible to work nights, weekends, and holidays.

    Soft skills:

    Strong written and verbal communication skills.
    Team player but comfortable working autonomously.
    Mature, pragmatic and flexible.
    Rigorous and organized approach.
    Good attention to detail.
    Hands-on, ready to roll up the sleeves.
    Ability to multi-task, establish priorities, and maintain organization in a rapidly changing environment.

    If qualified and interested, please send your CV and cover letter to AEUtilities@tatucity.com by 20- April 2024. Only shortlisted candidates will be contacted.

    Apply via :

    AEUtilities@tatucity.com

  • Communications Assistant

    Communications Assistant

    Job Purpose

    The role of the Communications Assistant is to assist the Communications Officer to manage RVI’s external communications. This involves maintaining and updating website content; posting content on social media platforms; maintaining online databases and RVI’s archive of contacts, publications, and other records; providing IT support to staff; and assisting with graphic design and video production. The post holder will also assist with simple IT support for RVI staff.

    KEY RESPONSIBILITIES

    Website Management (15%)

    Maintain and update the RVI website with fresh content, ensuring news, publications, projects, events, and vacancies are up-to-date.
    Coordinate pre-agreed website enhancements, utilizing content management systems and collaborating with web developers for updates or maintenance.
    Work with RVI teams to keep programme and project webpages, job listings, staff profiles, and institutional information accurate and engaging.
    Facilitate the creation and dissemination of multimedia content to bolster the visibility of RVI’s work, in conjunction with consultants as needed.
    Track and analyse website traffic using Google Analytics and provide insightful reports to support RVI’s internal strategies and project management needs.

    Social Media Management (20%)

    Administer RVI’s social media accounts to highlight the institute’s initiatives, including ‘X’, Facebook, Linked-In, amongst others.
    Gather and schedule content from across RVI, ensuring a consistent and engaging online presence.
    Assist with regular updates to RVI’s digital and content creation systems and processes and conduct staff training to ensure consistency across all platforms.
    Measure and track key performance indicators for social media, providing regular reports to evaluate and enhance RVI’s social media strategy.
    Support programme teams to craft and implement innovative strategies for expanding RVI’s social media footprint.

    Communications and Marketing (20%)

    Prepare and disseminate RVI’s newsletter and programme updates, ensuring wide distribution across the institute’s networks.
    Manage and expand the RVI communications mailing lists, with a focus on RVI fellows, donors, courses and forum participants.
    Assist in creating targeted communications campaigns and promotional materials for RVI forums, courses and other projects.
    Assist in the creation and innovation of digital content for RVI’s platforms, offering guidance to programme staff in developing diverse media formats, such as videos and podcasts.
    Monitor engagement and effectiveness of RVI’s marketing and dissemination efforts, including courses, forums and distribution of research reports, by establishing key performance indicators for continuous improvement and reporting.

    Knowledge Management and IT Support (20%)

    Manage RVI’s file storage protocols on Dropbox and the contact database on Daylite, ensuring compliance with organisational standards and providing training and support to staff as needed.
    Maintain and update RVI’s digital archives, ensuring accurate and up-to-date records of publications and multimedia outputs are accessible for monitoring and evaluation.
    Administer RVI’s suite of online software tools and services, including Adobe Creative Cloud, MS Office, Gmail, Slack, and Zoom, ensuring smooth operation and access.
    Administer the Google Workspace account, managing email setup and related digital infrastructure.
    Coordinate the posting of job adverts and handling application submissions through RVI’s systems and external platforms.
    Offer IT support to the RVI team, addressing technical issues and coordinating with external IT services for hardware maintenance and purchases.
    Support the maintenance and development of RVI stationery such as logos, letter heads, leave, travel, forms, timesheets and other institutional templates and forms.
    Support the automation of RVI administrative systems.

    Multi-media content creation (25%)

    Assist in coordinating external designers to enhance RVI’s publication templates, ensuring they reflect the organisation’s brand identity.
    Support video production and post-production processes, contributing to the creation of engaging multimedia content that aligns with RVI’s communication objectives.
    Help in the design and editing of publications using Adobe InDesign, ensuring materials are visually appealing and reflect RVI’s standards.
    Contribute to various multimedia tasks as needed, such as taking photos at events, to enhance RVI’s digital and content offerings.

    PERSON SPECIFICATION

    Knowledge and Qualifications

    Diploma, certificate or bachelor’s degree in a related field.
    Knowledge and interest in the region of RVI’s work.
    Trained in or basic understanding of Adobe In-Design, Photoshop, Illustrator, and/or Premier Pro.

    Experience

    A minimum of two years’ work experience in a related role if Diploma or Certificate holders and up to one year experience for BA holders.
    Working in multi-cultural environments and with people from diverse backgrounds.
    Demonstrable experience of working independently and as part of a small team.

    Skills and Abilities

    Good understanding of social media management and content creation.
    Excellent verbal and written skills in English.
    Strong organisational skills, attention to detail and ability to work flexibly.
    Ability to learn and implement new systems quickly.
    Proficiency with website and social media management and digital communications tools, including Mailchimp and Wufoo.
    Knowledge of one additional language (Swahili, Arabic, Somalia, Amharic or French) spoken in the countries of RVI’s operation is an advantage.

    Apply via :

    riftvalley.wufoo.com

  • Data Fellow

    Data Fellow

    The OI Data Fellow will directly report to the Programmes Director and spearhead transformative subnational data analysis and research efforts. This role is designed for a candidate with a proven history of delving into large datasets, employing advanced statistical methods, and distilling actionable insights that supercharge our data desk’s functionality and decisively inform our county monitoring and strategic decision-making. It’s an opportunity to lead with data, crafting narratives that drive change and demonstrate the tangible impact of meticulous analysis and evaluation on our communities.
    In this position, you will not only showcase your technical prowess but also apply your analytical acumen to solve complex problems, communicate intricate data findings in accessible formats, and collaborate with cross-functional teams to pioneer innovative research methodologies. This role promises a dynamic career trajectory filled with opportunities for continuous learning, professional growth, and the chance to contribute to the organisation’s reputation as a leader in leveraging data for social good. For the data-savvy individual passionate about making a difference, the OI Data Fellow offers an unparalleled opportunity to be at the heart of data-driven transformation within a vibrant and supportive community.

    Responsibilities

    Conduct deep analysis of extensive datasets utilising advanced statistical techniques and software tools to uncover actionable insights.
    Clean, preprocess, and manipulate datasets to guarantee data quality and consistency across all research and analysis endeavours.
    Develop and implement sophisticated data models and algorithms to extract meaningful insights and patterns, contributing to informed decision-making.
    Perform data visualisation and interpretation, utilising state-of-the-art tools to effectively communicate findings to both internal and external stakeholders, ensuring clarity and actionable intelligence.
    Collaborate with interdisciplinary teams to design comprehensive research studies, develop robust data collection methodologies, and formulate precise research questions that align with organisational goals.
    Assist in the design and execution of data-driven monitoring and evaluation frameworks to assess the impact and effectiveness of projects and programmes, facilitating continuous improvement.
    Remain up-to-date with the latest trends, methodologies, and best practices in statistical analysis and data science to ensure cutting-edge approaches in all research activities.
    Contribute significantly to the documentation of research findings, methodologies, and data analysis processes, ensuring transparency and reproducibility of research.
    Provide training and capacity-building support to staff and partners on statistical analysis techniques and tools, enhancing organisational competency in data science.
    Engage in continuously reviewing and enhancing the organisation’s data management and analysis processes, identifying opportunities for improvement and innovation.
    Participate actively in professional forums, workshops, and conferences related to data science and statistical analysis, representing the organisation and fostering partnerships with other entities.
    Any additional duties as allocated, demonstrating flexibility and a readiness to contribute to the organisation’s evolving data analysis needs.

    Competencies

    Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field. Master’s degree preferred.
    Proven experience in statistical analysis, data modelling, and quantitative research.
    Proficiency in R, Python, or SPSS statistical software packages.
    Experience with data visualisation tools (e.g., Tableau, Power BI) is a plus.
    Strong analytical and problem-solving skills with the ability to work with complex datasets and derive actionable insights.
    Excellent communication skills with the ability to convey technical concepts to non-technical audiences.
    Ability to work effectively independently and as part of a team in a fast-paced environment.
    Commitment to Open Institute’s mission and transparency, accountability, and social impact values.
    Strong analytical and multitasking skills, with the ability to meet deadlines in a fast-paced environment
    Self-starter with a positive attitude and ability to think creatively and outside the box
    Proficient in MS Office suite

    Apply via :

    openinstitute.africa

  • Field Technician – Telecom Direct Sales Agent Customer Support Engineer

    Field Technician – Telecom Direct Sales Agent Customer Support Engineer

    JOB DESCRIPTION

    The Field Technician is an individual who has a vital role to play in the telecommunication industry. As a technician, your key roles include installing, providing quality and efficient customer service support, and proactively maintaining fiber optic cables. In addition, you will provide technical assistance in designing and testing fiber optic cables and perform any other duties assigned.

    RESPONSIBILITIES:

     Construction of new infrastructure and upgrading the existing to accommodate technological advances in the telecommunications industry.
     Troubleshooting fiber optic networks to identify problems and provide solutions.
     Handling physical installation within stipulated service level agreements. SLA stipulated for all installations is 2 working days immediately after the technical team receives the request.
     Troubleshooting and resolution of all support escalations assigned within the agreed-upon timelines. The SLA for all support is 1 hour or less after escalation has been made to the technical team.
     Maintenance and handling of faults as per the SLA. ETA, Identifying Faults, and sharing ETR are estimated to be 2 hours, depending on the fault.
     Carrying out routine health checks and patrols on the network.
     Marketing and branding at point of sale.
     Adhere to Health, Safety, Environment, and Quality Management System requirements and communicate any potential risks identified.
     Document troubleshooting steps, workarounds, and resolution details
     Assist in training other technicians on proper fiber optic installation and maintenance techniques.
     Perform splicing of both single and multimode fiber optic cables using fusion and mechanical splicing techniques.
     Handle CPEs and ensure they are well packaged with all accessories intact in cases of recovery
     Maintain integrity, including management of customer premises, company Image, and phone etiquette.
     Share feedback on issues about the network and customer experience, which will, in general, ensure service delivery.
     Fulfill any additional responsibilities delegated by the leadership team and management.

    REQUIREMENTS

    Hard skills and experience:

     Bachelor’s degree/Diploma in computer science / electrical engineering/ telecommunications, or a related field.
     KPLC Work at Height Certificate is a MUST.
     A minimum of 4 years’ experience as a Field Fiber technician.
     Proficient in using fiber tools and fiber optic test equipment including fusion splicer, power meter, and OTDR;
     Must possess a valid driver’s license and ability to ride motorbikes.
     Knowledge of basic networking concepts, including LAN and WAN technologies such as Ethernet, TCP/IP, and Routing and Switching;
     Certification: Certified Fiber Optics Technician, CCNA, ITIL and FTTH Design.
     Team player and solution-oriented (Proactive)
     Compliance on Time and agreed SLAs as defined by the company policies.

    go to method of application »

    Use the emails(s) below to apply Please submit your updated resume and indicate job title in the subject line by April 20, 2024.

    Apply via :

  • Hotel Human Resources

    Hotel Human Resources

    Job brief

    We are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll management and requires good knowledge of labour laws.

    Responsibilities

    Develop hiring plans for every department in the hotel based on seasonal necessities.
    Monitor employee working and attendance schedules
    Assess, screen, and interview job candidates.
    Work to onboard new hires to make them feel comfortable.
    Report on employee turnover rates.
    Organize training programs for all hotel employees such as customer service skills training.
    Serve as a liaison for employees who possess inquiries on job-related issues.
    Collaborate accommodation, transport, and catering for our employees when needed.
    Administer remuneration, severance, and benefits policies.
    Make sure the hotel staff complies with relevant safety and health rules.
    Ensures that every employee receives an appraisal every 12 months or as required by hotel management policy, and that all appraisals are reviewed and improvement needs are followed up on as needed.

    Requirements

    Degree in HR, additional diploma in Hotel Management is a plus
    5+ years of HR in hospitality industry
    Proficient knowledge of payroll software’s
    Good interpersonal skills and responsive demeanour
    Knowledge of labour and hotel regulations and laws
    Professional, organized, and can multitask
    Ability to manage conflicts at work

    Interested and qualified candidates should forward their CV to: jobs@stedmakgroupofhotels.co.ke using the position as subject of email.

    Apply via :

    jobs@stedmakgroupofhotels.co.ke