Jobs Kenya

Application Deadline: Application Deadline Apr 15, 2022

  • Senior Associate – Accounts Receivables

    Senior Associate – Accounts Receivables

    About the role
    The Senior Associate – Accounts Receivable Will process all sales invoices, match with payments, follow up with the sales team on weekly collection actions and work with the credit administration team to ensure accurate tracking and reporting of accounts receivables.
    Duties and Responsibilities

    Check all source documents for any sale (LPOs, delivery notes, contracts, etc) as per revenue recognition policy
    Make and Post Sales Invoices as per revenue recognition policy, create and post CASH, complete cash matching on a daily basis to ensure up to date AR
    Create ETRs as per tax policy
    Issue invoices and account statements as per agreement with the Sales team
    Create and aggregate necessary documentation from past-due customers with the Sales team
    Reconcile LPF, MPesa, Bank, Inventory, and any other external system that is impacted by Sales with ERP
    Actively pursue delinquent customers to collect outstanding AR
    Reconcile all revenue related TBs as requested
    Collaborate with the retention teams to track and manage AR performance to improve our collections
    Collaborate with the retention teams to prepare and analyze all AR reports and models to track key metrics
    Periodically review and update the credit policy in line with best practice in collaboration with the retention teams and other internal stakeholders
    Collaborate with our external debt collector (EDC) to follow up with delinquent customers to effectively manage our accounts receivables

    Qualifications

    Business Degree preferably in Finance or Accounting
    A minimum of CPA 2 or it’s equivalent will be an added advantage
    Minimum 2 years’ experience in accounting with at least 1 year on AR management
    Background working in credit management will be an added advantage
    Advanced Microsoft Excel knowledge
    Be an excellent team player/collaborator with great communication skills
    Have demonstrated the ability to act decisively and resolve problems

    Apply via :

    portal.saner.gy

  • Sales Associate – Kitale / Bungoma

    Sales Associate – Kitale / Bungoma

    About the role
    We’re searching for a sales champion to join as County Field Sales Representative to help take our sales to the next level. The Sales Associate – Kitale / Bungoma position offers an opportunity to launch an exciting new product targeting small and medium-scale farmers in Kenya.
    Duties and Responsibilities

    Learn and utilize the company’s direct sales methodology to sell an exciting new product directly to commercial small and medium-scale farmers.
    Meet and exceed sales targets
    Advise farmers on the use of best practices in soil management and other Good Agricultural Practices
    Build a portfolio of long-term clients by conducting structured post-purchase service visits with customers
    Daily update sales and pipeline data using Google Apps and the company’s proprietary smartphone applications.

    Qualifications

    Valid motorbike driver’s license 
    Willingness to relocate or be based in Kitale / Bungoma Region.
    Technical Degree in Agriculture (BSc. in Horticulture or similar)   
    Minimum 2 years agricultural sales experience
    High level of motivation and entrepreneurial drive
    Interest in learning in-depth about a new industry, new product category, new sales process, and everything else that’s needed.
    Desire to learn, constantly improve, and act on feedback
    Creativity when problem solving
    Excellent communication skills
    Goal driven and self motivated when working independently
    Basic computer skills – MS Office, Google Apps
    A good sense of humor

    Apply via :

    portal.saner.gy

  • Talent Developement Specialist

    Talent Developement Specialist

    About the role
    The Talent Development Specialist will join the Talent Development department and play a critical role in leading and supporting all capability-building initiatives and activities across the organization. 
    Duties and Responsibilities

    Design and facilitate learning activities, including virtual and in-person training, on-the-job coaching, peer-to-peer learning workshops and any other learning activity as needed to achieve objectives
    Design and implement tools to assess effectiveness of learning activities, including participant feedback, self-assessments, 360 feedback, on-the-job observation, and any other assessment as needed to achieve objectives.
    Review, analyze and update all training content in line with organizational learning objectives
    Manage communication with managers, teammates, and external training partners.
    Support participants in getting the most from external partner programs, and support the Talent Development manager in selecting and managing new partners, where relevant
    Modify and roll-out Manager 360 process for all managers
    Offer manager-skills coaching to managers 
    Seek out and facilitate cross-team learning across the organization
    Oversee the maintenance of the Learning Management System and come up with new ideas for learning activities
    Research on talent development issues and trends  and suggest new capacity building ideas
    Performing any other duties as may be assigned from time to time by the Talent Development Manager

    Qualifications

    Minimum of 2 years of experience in talent development OR in managing operations where coaching and training was a significant part of role
    Bachelors degree in Human Resource Management or related field
    Prior experience in delivering and facilitating training and coaching
    Good oral and written communication
    Must be proactive in their role to foresee needs and challenges and address them or consult
    CHRP certification would be an added advantage

    Apply via :

    portal.saner.gy

  • Talent Developement Coordinator

    Talent Developement Coordinator

    About the role
    The Talent Development Coordinator will join the Talent Development department and play a critical role in supporting all capability-building initiatives and activities across the organization. 
    Duties and Responsibilities

    Preparing documents for training and ensuring that they are always up to date
    Scheduling training sessions and initiating follow-ups
    Maintaining timely and accurate communication with managers, teammates, and external training partners.
    Facilitate and deliver training as required from time to time
    Managing the Learning Management System and related activities including adding new materials and students under instruction by the Talent Development Specialist
    Updating and maintaining the trackers managed by the Department to ensure clear record-keeping and timely reporting among other things
    Filling and maintaining all relevant documents pertaining to training.
    Research on talent development issues and trends as may be from time to time requested by the Talent Development Specialist
    Coordinate cross-team learning across the organization
    Ensure all teammates have access to learning materials as needed
    Performing any other duties as may be assigned from time to time by the Talent Development Specialist.

    Qualifications

    Bachelors degree or diploma in  relevant field and/or at least 2 years experience in a similar or related role
    Excellent written and spoken communication skills is critical
    Must be computer literate with a good grip of Microsoft Office applications and Google-Suite.
    Keen to detail
    A team player willing to learn, adapt and work with minimum supervision
    Excellent interpersonal skills

    Apply via :

    portal.saner.gy

  • Country Director

    Country Director

    The Country Director (CD) is responsible for fulfilling the CI approved “Performance Standards of Country Offices”. S/he oversees the development, funding and implementation of the Country Office (CO) program portfolio. S/he is responsible for adequate emergency preparedness and manages emergency programming and operations. S/he establishes and sustains productive relationships and political influence with government officials, donors and strategic partners. S/he leads the CO’s fundraising strategy and ensures the CO’s financial viability. An organizational citizen, s/he contributes to CI’s global strategy, shares knowledge and supports the generation of evidence to inform CARE’s global programming.
    The CD is also accountable for competent operational and risk management, including the proper management, well being and safety of CARE staff and the proper stewardship of CARE’s resources. The CD models and ensures systematic practice of CARE core values – Respect, Integrity, Commitment and Excellence- S/he also promotes Gender Equality and Diversity among CO staff and in programming.
    The CD models new ways of working and drives the teams toward the CARE 2030 Vision, fostering innovation, holistic planning and programming and helping to build effective teams, coalitions and networks. S/he encourages on-going staff development to motivate and strengthen the teams’ resilience in the face of change.
    Country Office Highlights
    CARE has been operating in Kenya since 1968 working in close collaboration with multiple stakeholders to help enhance social justice and alleviate poverty in the country. CARE Kenya reaches approximately 2 million people per year in the areas of gender equality and women’s voice, economic empowerment, health, food and nutrition security and climate change resilience, and humanitarian assistance. CARE uses a program approach to address the underlying causes of poverty for marginalized groups and works in collaboration with national and county governments, communities and development partners to implement programs and influence policies that reduce poverty and social injustice. CARE works with a range of stakeholders including the Government of Kenya, the private sector, local and international non-governmental organizations and community-based organizations. CARE intends to transform CARE Kenya in a locally-governed organization that would be part of CARE’s Global Network. While the timeframe for this institutional transformation is not defined yet, it is expected that the Country Director will at least coordinate the initial steps of this organizational transition.
    RESPONSIBILITIES
    Staff management

    Build a strong, innovative senior leadership team and effectively manage all direct reports.
    Manage direct reports towards high standards of performance through clear roles and responsibilities, on-going feedback and appraisals. Proactively address performance issues through timely constructive feedback and coaching.
    Notice talent and maximize the use of available talent through on-going staff development and career management.
    Prepare successors for senior roles (including CD role) and oversee the recruitment and orientation of new senior staff.
    Foster accountability, leadership, diversity and transparency of operations with the Senior Leadership Team as well as other CO-based advisory and decision-making bodies.

    Strategic Planning

    Lead the design, implementation and evolution of the CO strategic plan in sync with the country and regional roadmap, and in line with the CI vision and mission.
    Develop a high quality and innovative strategic plan, based on thorough contextual analysis, and using an inclusive and participatory process. Monitor and revise as required.
    Ensure proper alignment with CI and regional plans and priorities as well as with CARE’s strategic initiatives (Gender Equality and Diversity, Rights Based Approach and advocacy).
    Ensure sound understanding of strategic plan and approaches by all stakeholders.
    Oversee the development of an Annual Canvass in line with the CO Strategic Plan. Ensure proper implementation and monitoring of the canvass.
    Oversee periodic analysis of the operating environment and ensure CARE’s role and operating model are in line with that environment.
    Design and lead organizational change processes to leverage opportunities and evolve towards the CARE 2030 strategy.

    Program Impact and Relevance

    Oversee CO programming to advance CARE’s vision and mission, in line with CARE’s standards for program quality. Work in partnerships with others inside and outside of CARE to achieve broad scale impact.
    Ensure staff and systems are in place to guarantee that CO programs are designed and implemented based on sound analysis (including gender analysis), address the underlying causes of poverty and are in line with CI Programming Principles and CI Program Quality Standards.
    Work with senior staff to generate a viable program pipeline in line with CO strategy and lead the development of an appropriate fundraising strategy for those programs. Ensure effective and efficient implementation of all programs and projects.
    Ensure that proper monitoring and evaluation systems are in place to demonstrate impact on Underlying Causes of Poverty including gender inequality and that program lessons are being used and shared for learning and advocacy. Promote continuous learning in the CO.
    Ensure that disaster risk management is integrated into all programs and that an appropriate emergency preparedness plan is updated regularly. Respond to emergencies when they occur and lead operations in line with CI’s emergency strategy.
    Ensure the development and implementation of a CO advocacy agenda that supports country office programs and, if possible, is in line with CO and CI priorities.

    Resource Mobilization and Operations Viability

    Direct the mobilization, management and accounting of all resources in the CO in compliance with CARE policies and donor requirements.
    Identify and secure adequate funding for ongoing and future program activities on a timely basis. Ensure good stewardship of the funding, negotiating acceptable terms and conditions.
    Monitor the CO’s financial position and ensure the best use of available resources. This includes overseeing the development and review of CO annual budget, proper allocation of shared program costs (cost pools), development of unrestricted requests, review of financial transactions and reports, maximizing cost recovery from restricted grants and follow-up on audit recommendations.
    Ensure that qualified staff and appropriate policies, procedures and systems for finance and other strategic support functions (e.g procurement, transport, inventory, etc.) are in place and functioning throughout the CO.
    Ensure adequate risk analysis and internal controls are in place to protect the CO’s assets and to ensure the resources are used in accordance with donor terms and conditions.
    Ensure the CO operations are conducted in accordance with all statutory and tax requirements. The CD oversees safety and security for all staff and visitors in the CO and upholds CARE International Safety and Security Principles.
    Ensure management structure of CO is proportional to CO income.

    Human Resources

    Oversee the management and development of CO human resources to ensure a diverse, skilled and productive workforce. Promote an organizational culture where CARE Core Values are practiced, team work is encouraged and all staff have a clear understanding of their role and contribution.
    Establish a strong Human Resource strategy in line with the CO Strategic Plan and ensure that systems are in place and being properly implemented for recruitment, staff development, performance management and compensation.
    Lead talent management and succession management in the CO through the implementation of a comprehensive leadership development plan.
    Ensure Gender Equality and Diversity policies and processes are in place and monitored. • Ensure appropriate workplace policies including to ensure fairness and equity are developed and used (e.g. policies related to staff security, to HIV/AIDS, PHSEA, etc.)
    Actively promote staff wellness by monitoring staff morale and taking action as needed.

    External Relations, Partnerships and Advocacy

    Develop and enhance relationships, partnerships and networks between the CO, other parts of CARE and external organizations to maximize CARE’s impact on poverty and social justice.
    Proactively analyse the actors who have the potential to contribute to the achievement of the CO program goals within the broader context including government, private sector, donors and foundations, international and local civil society, academic institutions. Establish and actively sustain productive relationships with relevant actors (inside and outside the country).
    Play a key role in identifying issues to be addressed to heighten donor and government accountability and maintain CARE’s image and visibility amongst these groups.
    Contribute to national dialogue on poverty reduction strategies and advocate for change in policies and practice in line with program goals. Support and work effectively in coalitions, networks and social movements to achieve broader impact.
    Actively participate in the Regional Leadership Team and ensure that the CO contributes to regional and institutional initiatives/priorities.
    Ensure effective media relations. Act as CARE spokesperson as required.

    QUALIFICATIONS

    Bachelor degree in a relevant discipline
    Master’s degree in relevant discipline is an asset.
    6-8 years in senior management position in development field
    Strategic and operational Management
    Demonstrated experience in leading strategic and operational planning
    Extensive conceptual skills including strategic analysis
    Demonstrated management skills in a complex international setting
    People/Relationship Management
    Demonstrated self-awareness, leadership and interpersonal skills
    Strong human resource management skills including capacity building, coaching and conflict management;
    Experience supervising and developing a multi-disciplinary team in a cross-cultural setting;
    Demonstrated interest and ability to give feedback, develop, motivate and lead a diverse team to achieve results;
    Demonstrated use of positive coping strategies in stressful environments

    Financial Management

    Knowledge and experience with financial management as demonstrated by ability to:
    Manage a complex budget
    Effectively follow-up on internal and external audit recommendations
    Ensure donor compliance and reporting
    Information/Knowledge Management
    Ability to establish a learning culture within the CO and to facilitate knowledge sharing across CARE Languages
    English
    8+ years in a senior management position in development field
    Demonstrated experience in program design, implementation and evaluation
    Experience managing emergencies

    Apply via :

    phg.tbe.taleo.net

  • Crisis Analyst

    Crisis Analyst

    Job Overview/Summary
    The Crisis Analyst – Afghanistan is a core member of the IRC’s Global Crisis Analysis team, which supports the IRC to understand – and thus respond better to – rapidly developing crises. She or he will focus on a specific crisis or set of crises at any one time, with an expected focus on Afghanistan initially, but responsibilities may evolve depending on external developments. The role works in close partnership with CRRD colleagues, other Global Crisis Analysis team members, Safety and Security and other colleagues across the IRC, to deliver analysis of the drivers and impacts of the crisis in Afghanistan. Her/his analysis will enable the IRC both to respond rapidly in new emergency situations and to deepen its understanding of the domestic and regional impacts of the crisis in Afghanistan.
    Major Responsibilities

    Provide analysis support to IRC humanitarian action
    Monitor and assess trends in the political, security and socio-economic situation driving humanitarian crises, with an expected focus on Afghanistan initially.
    Provide regular, easy-to-understand written and oral analysis briefings to country program, regional and global colleagues.
    Coordinate with Program, Safety and Security and other colleagues to ensure analysis is guided by programmatic demands and is relevant to IRC’s programs, operational posture and risk management strategies.
    Support development and updates to scenario planning, particularly for relevant IRC country programs’ Strategy Action Plan (SAP) and SAP Implementation Plan.
    When agreed, deploy for around 10-14 days to provide in-person Crisis Analysis support.
    Support the IRC’s Humanitarian Action work
    Use ongoing tracking of developments to identify both risks to the IRC’s access and opportunities to increase access in Afghanistan.
    Rooted in the IRC’s experience of humanitarian action, provide analysis of key obstacles to humanitarian access, including local/international policy constraints, conflict developments, environmental factors, and more.
    Inform decisions about programmatic criticality by providing analysis of the risks/opportunities of both action and inaction.
    Collaborate with regional Safety and Security teams and EHAU Humanitarian Access team to map key actors with influence over the IRC’s humanitarian access, with focus on Afghanistan initially.
    Maintain network of internal/external contacts to complement IRC’s existing networks and ground truth analysis.
    Provide leadership on Crisis Analysis for allocated crises, with a focus on Afghanistan initially
    Act as focal point for Crisis Analysis for Afghanistan and other crises as requested.
    Coordinate work with Asia region’s GIS Specialist and Global Crisis Data and MEAL Analyst to identify opportunities to deploy GIS, data analysis and satellite imagery to advise more qualitative analysis on Afghanistan.
    Collaborate with CRRD colleagues and provide technical support on Crisis Analysis.
    Collaborate with CRRD regional, country program, EHAU and Global Crisis Analysis colleagues to develop model for funding role after initial 12-month period.
    Contribute to external relations
    Collaborate with P&A colleagues to adapt/share regular analysis outputs to ensure global policy and advocacy, fundraising, communications and other external-facing teams are kept informed about the crisis in Afghanistan.
    As required, provide briefings on Afghanistan to key internal and external stakeholders, including leadership in New York, journalists, and donors.

    Key Working Relationships

    Position Reports to: Role is managed in partnership by Regional Safety and Security Director – Asia and Global Crisis Analysis Lead
    Position directly supervises: None
    Other relationships: Other Global Crisis Analysis team members, Asia regional GIS Specialist, EHAU Humanitarian Action team, global Policy and Advocacy team.

    Job qualifications

    Education/experience: An undergraduate degree or equivalent proven experience.

    Demonstrated skills and aptitudes:

    Deep knowledge of Afghanistan including experience of providing rigorous but timely and – most importantly – practically useful analysis of the linkages between conflict and humanitarian needs.
    Aptitude for understanding complicated situations and ability to explain them in simple, relevant terms to non-expert audiences.
    Curiosity about humanitarian and global affairs, a detailed approach to understanding them, and humility given the difficulty of doing so.
    Ability to quickly and accurately digest large amounts of qualitative information, identifying the most important details.
    Other relevant skillsets and experience highly valued, e.g. mapping/GIS, early-warning systems, protection analysis, data analysis/management, advocacy experience, humanitarian access, etc.
    Organized and structured approach to working. Ability to respond to multiple priorities in a timely manner, ensuring high-quality products are delivered in a fast-paced environment.
    Excellent English-language writing and editing skills, including the ability to write clear and analytical prose.
    Ability to work collaboratively and sensitively with a diverse range of geographically dispersed colleagues.
    Strong dedication to the IRC’s mission, purpose and values.

    Language Skills:

    Dari and/or Pashto fluency highly advantageous.
    Excellent English-language oral and written reporting skills important.
    Other language skills an additional advantage, particularly working-level competence In Arabic, French, Kiswahili, Portuguese and/or Spanish

    Apply via :

    rescue.csod.com

  • Program Associate- Africa

    Program Associate- Africa

    DAY-TO-DAY TASKS will include:

    Work with other HQ staff and field teams to edit quarterly and annual narrative project reports, as well as annual work plans;
    Assist the Africa team with proposal development (research, writing, proofreading);
    Provide project field staff with support such as research and correspondence;
    Compile monthly e-newsletter on Africa programs;
    Develop and maintain up-to-date briefing and communications materials for Africa programs;
    Coordinate and edit impact stories to be posted on the Internews global website;
    Assist Regional Program Managers with recruitments especially for field office recruitments (Shortlisting, organizing calls, reference checks, question grids);
    Coordinate and organize Africa PMUs online platform management (HIVE & EGNYTE);
    Support various monitoring, evaluation and learning activities, as needed, including data collection, reviewing quarterly data reporting, and liaising with country/project teams on specific project M&E tasks;
    Other duties as assigned;
    Understanding of and demonstrated commitment to upholding Internews’ Core Values.

    QUALIFICATIONS WE’RE LOOKING FOR:
    Required

    5 years professional experience in international affairs (or related field), media experience, including experience living, working, or studying in Africa;
    Competence in story telling ability;
    Native English, professional proficiency in written and spoken French preferred;
    Excellent oral communication and presentation skills;
    Experience with MS Excel, Word and Power Point;
    Proven organization skills, with attention to detail;
    Proven ability to multi-task and prioritize with a shifting workload;
    Proven ability to operate effectively in a multicultural environment;
    Relevant university degree.

    Preferred
    Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.

    Experience with proposal writing for government donors;
    Experience with financial management and familiarity with USAID rules and regulations;
    Experience with Adobe Creative Suite and other desktop publishing software a plus;
    Experience with event planning and/or arranging logistics for project implementation abroad;
    Experience preparing expense reports and budgets.

    Apply via :

    phf.tbe.taleo.net

  • Senior Program Officer – Grants and Growth Management

    Senior Program Officer – Grants and Growth Management

    Job overview/summary:

    The Signpost Senior Program Officer (PO) will report to the Signpost Project Director. The Senior Program Officer will support objectives on both the pre-award and post-award phases of Signpost programs, working with existing programs within the IRC as well as new programs with Signpost global consortium partners.
    Pre-award: The Signpost Senior Program Officer will lead the Signpost Project’s efforts to enable IRC’s Awards Management Unit (AMU), countries and regions to raise funding for the continuation and expansion of the project. The Senior Program Officer will coordinate pieces of work across the Business Development process, including at positioning, capture and proposal development phases. Examples of support could range from the development of capacity statements, past performance references, presentations, boiler plate text, budgeting tools, to partner engagement or taking on a role in the proposal team, if required.
    Post Award: The PDA will create an overview of the financial health of all global Signpost programs and anticipate funding needs with ample time to support and structure fundraising for maintaining existing programs. The PDA will also support the creation of tools and frameworks to support field teams across the Signpost consortium.
    The successful candidate will have a strong track record of working in humanitarian and international development with a range of multilateral and bilateral donors (USAID, US Department of State, FCDO, EU and ECHO, GFFO, BMZ, Sida, SDC, World Bank, etc.), as well as experience collaborating with local partner organizations.

    Major responsibilities

    Work with IRC’s AMU, country and regional teams, and technical units to increase Signpost’s visibility internally, with donors, within consortium member organizations, and prospective partners.
    Work with Signpost Director and Communications Officer to develop pitches and materials for donors and other public audiences.
    Develop tools and guidance to support integration of the Signpost project into upcoming programs, including design tools, budget guidance, boiler plate language, and activity details.
    Support positioning and capture for specific opportunities, including facilitating technical brainstorming, partner and competitor landscape analysis and win theme sessions in collaboration with AMU’s Business Development team, technical and country staff.
    Collaborate with Signpost partners, AMU’s business development team, technical units, country offices, and other colleagues to support conceptualization of winning program and bid designs for new project activities and/or amendments to current projects.
    When needed, help drive business development by providing effective proposal support to country offices or technical units. Support could range from contributing specific proposal sections to taking a role on the proposal team, such as taking on a coordination role on a multi-country submission.
    Support the creation of partnership frameworks with Signpost global partners.
    Coordinate and communicate with country teams and consortium partners and identify partners, consultants, and other proposal development support as needed.
    Collaborate with country programs to successfully position for new funding opportunities.
    Facilitate internal post-submission debrief sessions with consortium members, country teams, technical units, regional team and other relevant stakeholders to collect lessons learned.
    Work with regional program support team colleagues to incorporate lessons learned from implementation at the proposal stage. Incorporate achievements from ongoing and completed projects into cape statements, past performance references, callout boxes and other proposal graphics.
    Maintain complete and accurate electronic files, including final submission packages.
    Create and maintain an overview of existing grants on all Signpost programs worldwide, complete with mechanisms to alert country and regional teams when nearing the end of a grant cycle.
    Create tools and frameworks for supporting field and regional teams with integrating Signpost programming within existing programming, across sectors, e.g., proposal language and budgeting.
    Create tools to support fundraising efforts for various scenarios for growth by crisis type, e.g. programming scenarios for disasters, for mass displacement, to support cash programming, outbreaks, etc.

    Requirements

    Experience in NGO sector, preferably field and HQ, and understanding of HQ/field and partner dynamics.
    Strong experience (5+ years) in grant development with both private and public institutional donors, e.g. ECHO, BHA, PRM, GFFO, and private foundations.
    Excellent networking and diplomacy skills
    Competence with budget building and drafting spending scenarios
    Excellent writing and communication skills in English. French, Arabic and Spanish skills desirable
    Ability to work independently, proactive approach to work
    Experience with online project management and collaboration platforms (e.g. Mural, Teams, Slack, Trello)
    Must have experience working in multi-cultural environment

    Key Working Relationships

    Position Reports to: Signpost Project Director
    Position directly supervises: N/A
    Other Internal and/or external contacts: Signpost Global Team and Consortium, IRC’s Award Management Unit (AMU), EHAU Grants and Finance team, Regional Teams, Country Teams

    Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
    The Emergencies & Humanitarian Action Unit strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a unit and deliver the best possible services to our clients.

    Apply via :

    rescue.csod.com

  • Customer Relations Officers

    Customer Relations Officers

    Be part of an amazing team!
    Looking to hire Customer Relations Officers
    Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home.  Enjoy the experience of quality cooking on LPG at the price of charcoal.  BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking.
    BCC is seeking team members who can help us introduce and grow this ground-breaking new technology, build customer loyalty through excellent customer service, and create career opportunities for themselves by growing as the company grows.

    Qualities required

    Adaptive personality with the ability to learn and apply new sales strategies quickly
    Resourceful, energetic, driven, structured, and displaying a strong desire to take initiative
    Strong organizational, operational, and planning skills in a customer service and sales focused environment
    Highest professional standards of integrity  
    A commitment to excellent customer service
    Willingness to work outside of the office in the field directly with customers
    Strong written and verbal communication skills
    Superb interpersonal skills including the ability to quickly rapport with both customers, colleagues and all stakeholders
    Willingness to learn new skills
    Understanding the sales process and dynamics
    Certificate in sales / marketing or related fields (not a must)

    Interested and qualified candidates should forward their CV to: careers@ecosafi.com using the position as subject of email.

    Apply via :

    careers@ecosafi.com