Application Deadline: Application Deadline Apr 10, 2023

  • Senior Business Development Officer

    Senior Business Development Officer

    This position is responsible for achieving business growth by meeting new business targets. This involves risk review, correct pricing, effective credit control, delivery of set loss ratio and building and maintaining customer relationships.
    KEY PRIMARY RESPONSIBILITIES

    Secure new health business directly and through intermediaries as per set targets 
    Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients
    Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
    Responding to internal and external audit queries and implementation of recommendations;
    Timely submission of quotations and tenders
    Sending renewal notices to clients and advise on changes in policy if any;
    Complying with statutory, regulatory and internal control processes at the business units;
    Risk acceptance as per the set guidelines
    Preparing weekly sales reports as required against the projected target
    Advise cover terms to underwriting to enable timely and proper underwriting, set up and claims processing
    Maintain excellent customer service with intermediaries and clients
    Familiarize with the current market conditions and trends
    Cross selling & upselling responsibility
    Product development, new solutions that meet the ever changing needs of clients
    Developing departmental budget and business plans to achieve the set company targets;
    Participating in company CSR and brand building activities in liaison with other departments;
    Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
    Implementing interdepartmental SLA in liaison with other departmental heads;
    Participating in departmental meetings, projects and committees as assigned.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Actuarial Science or an equivalent.

    JOB SKILLS AND REQUIREMENTS

    Leadership skills 
    Teamwork skills
    Interpersonal and Communication skills
    Analytical skills
    Excellent sales and marketing skills
    Knowledge of health insurance products, concepts and procedures

    PROFESSIONAL QUALIFICATIONS

    Progress towards Diploma in Insurance ACII/ Diploma in Insurance

    EXPERIENCE

    At least 5 years relevant experience

    Strong preference will be given to candidates with the above qualifications, skills, and experience. If your career aspirations match this exciting opportunity, please submit your application to recruitment@apollo.co.ke with Senior Business Development Officer-Health as the subject of the email on or before 10th April 2023. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@apollo.co.ke

  • Program Coordinator

    Program Coordinator

    Job Description
    The primary role of the Program Coordinator is to plan, execute, and deliver projects within a set scope, budget and timeline. Below are the specific duties and responsibilities:
    Project/Program Support

    Defining project scope and carrying out project goals
    Create project plans by outlining scope of work, timelines, budget, process requirements and key milestones.  
    Task creation and ensuring all tasks are being tracked and completed. 
    Communicate effectively with internal and external stakeholders. 
    Constantly being proactive in identifying project roadblocks. 
    Managing project documentation ensuring documentation is accurate, up to date, stored and easily accessible by project team members.

    Production Tasks

    Data entry 
    Processing 

    Team Management Tasks

    Coach and motivate the processors.
    Develop team strengths and improve on the weaknesses
    Identify team goals and evaluate team progress  
    Resolve team conflicts to enhance teamwork and cohesion.
    Organize team initiatives to enhance employee engagement 

    Project quality Reporting

    Write down all the things that the customers want in the project and ensure the team understands them.
    Review and update the training manuals to ensure that they meet the overall quality expectations by the client. 
    Create an up-to date quality checklist for all programs and ensure processors are adhering to it.
    Have a quality testing method to assess the quality at each step and ensure the project output is consistently meeting client expectations.

    Project Status Reporting

    Any issues and risks, and what’s being done about them
    The work that’s been completed
    The plan for what will follow
    The summary of the project budget and schedule
    A list of action items etc.

    Qualifications
    A successful candidate for this position will be:

    An assertive, inquisitive self-starter with a problem solving, logical mindset to approach demanding challenges of constantly changing clients’ needs and business/PM support.
    Positive Attitude – the culture at SALIX is very collaborative and we strive to provide an enjoyable work environment. We look for people that will enhance our culture.
    Detail Oriented – achieve thoroughness and accuracy when accomplishing a task.
    Decision Making Skills  
    Passion for learning and implementing new technologies.
    Thinks proactively and anticipates future needs.
    Works well in small groups.

    Qualifications

    Education: Diploma/Bachelor’s degree in business, project management, or a related field
    Experience: At least 1 year in relevant role (Supervisor, Manager, Project/Program Management)
    Leadership: At least 1 year in a leadership role.
    Communication skills: Proven written and verbal communication skills
    Organizational Skills: Familiar with Teams, google teams or other internal organizational tools.
    Technical Knowledge: Microsoft/Excel/Basic Computer function(File explorer, saving & downloading)

    Apply via :

    jobs.smartrecruiters.com

  • IT Network Operations Centre Analyst

    IT Network Operations Centre Analyst

    Job Purpose Statement
    The Network Operations Centre Analyst’s primary objective is to monitor the quality of all the IT services and taking the necessary actions in the case of service disruptions or degradation in order to decrease the MTTR (Mean Time to Recovery). They are also responsible for triage and resolve as Level0 and Level 1 issues.
    Ideal Person Specifications
    Academic qualifications:

    A Bachelor’s degree in Computer Science, Information Technology or related field. Professional training:
    ITIL Foundation would be an added advantage

    Desired work experience:

    Adequate understanding of the various banking business systems and computer operations processes.
    Demonstrable experience working in a professional IT environment.
    Sound knowledge of Information technology and related support architectures

    Apply via :

    ke.ncbagroup.com

  • Senior Research Associate – Environmental Health

    Senior Research Associate – Environmental Health

    Main duties and responsibilities include:

    Assess the status of implementing agroecological principles in Kenyan ALLs and beyond, identify barriers to achieving effective agroecological transitions and options to overcome them, for principles like recycling, input reduction, soil health, biodiversity, farming systems diversification, and synergy.
    Contribute to testing agroecological innovations intended to enhance agroecological transitions, keeping in mind the principles listed above.
    Contribute to testing and validating indicators related to environmental health and biodiversity, used to assess the performance of the agroecological transition.
    Oversee the implementation and the progress of the research activities by the graduate students sponsored by the agroecology initiative (AEI), who are focusing on environmental health and biodiversity, and recommend correction plans when necessary.
    Conduct holistic literature reviews on the above-mentioned agroecological principles, environmental health, and biodiversity.
    Participate in the AEI meetings, workshops, and conferences.
    Contribute to AEI technical reporting.
    Contribute to peer-reviewed scientific publications and communications (e.g., reports).
    Contribute to capacity building and strengthening of food-systems actors, particularly women and youth.
    Perform any other AEI relevant duty as assigned by the supervisors.

    Requirements:

    MSC in soil science, agricultural environment, agricultural biodiversity, or related fields.
    Relevant 4 years working research-experience in the field of soil health or environmental health
    Proven experience of field data collection in farmer fields in East Africa in general, and Kenya in particular
    Proven experience of statistical analysis using relevant software like SAS and R among others
    Experience in modeling would be a great asset
    Working experience in an organization or institution with a strong focus on environmental health and/or biodiversity
    Working experience in multidisciplinary and multicultural teams Core Competencies
    Fluence in English and Swahili is “a must”
    Ability to compile reader-friendly scientific or policy-related discussion documents and reports, using plain language.
    Ability to work both independently and in a team-oriented, collaborative, and decentralized environment, including across teams at several levels.
    Leadership skills, including interpersonal relationship, effective communication, and conflict management in multidisciplinary and multicultural environment
    Sensitivity to and respect for gender equity, youth empowerment, and social inclusion

    Apply via :

    al.zohorecruit.eu

  • Instructional Design Consultant 

Mental Health Content Creator 

Grants Management Officer

    Instructional Design Consultant Mental Health Content Creator Grants Management Officer

    SCOPE FOR THE INSTRUCTIONAL DESIGNER

    The Instructional Designer will work closely and coordinate with the ‘Subject Matter Expert’ who is a refugee woman running a micro enterprise and the RefuSHE team to understand the visualization and technical scope of the content material as well as the organizational context.
    Create simple manuals with defined business scenarios and environment of the different micro enterprises within Kenyan urban areas and intersperse with actual skills development manuals and
    case studies to enhance the learning experience as well as improve the interaction with users (i.e., Refugee women)
    Define the extent of the content that should be covered by different courses and create the course structure in which all the content is divided into modules, with relevant and specific learning objectives for each module.
    Define activities for each module which best support the learning goals. There should be a clear progression of complexity in the skills level from one module to another.
    Packaged content should be aligned with the overall discovery phase findings provided by the RefuSHE team and principles of adult learning approaches.
    The content should consider the development of creativity and innovation skills as well as entrepreneurship.
    Work with the Subject Matter Expert and RefuSHE team to understand the developed content and to instructionally design the content into storyboards to meet the agreed learning objectives.

    QUALIFICATIONS, SPECIALIZED EXPERIENCE AND ADDITIONAL COMPETENCIES
    Required Experience:

    A minimum of 5 years of experience in the field of learning and development / capacity strengthening/ skill development for entrepreneurs.
    Ability to contextualize different micro enterprise business environments in urban areas to create informative videos for refugee women looking to start or grow their businesses.
    Track record of using participatory and creative learning methodologies, grounded in adult learning principles.
    The consultant/firm must be qualified experts, with a demonstrated track record in developing high quality online learning modules in entrepreneurship and/or vocational skills.
    Ability to convert complex, broad topics into simple, easily digestible video content
    Strong familiarity with the micro enterprise ecosystem in Nairobi is highly desirable
    Analytical, research and conceptual skills
    Sensitivity to the experience of refugees in Kenya and a willingness to listen to and learn from their experience as microentrepreneurs.
    References and examples of past work are required and should be included in the bid.

    DELIVERABLES
    The final output by the Instructional Designer will be:

    7 manuals segmented into 3 to 5 different modules to be used to create short instructional videos.

    LANGUAGES

    Required: Professionally fluent or native speaker in English and Swahili

    go to method of application »

    Qualified and interested consultants should email the following documentation to hr@refushe.org with the subject line Instructional Design by close of business on 10th April 2023:Please note that only shortlisted consultants will be contacted

    Apply via :

    hr@refushe.org

  • Senior Officer – Treasury Operations

    Senior Officer – Treasury Operations

    JOB PURPOSE
    To ensure that all Treasury related transactions are captured, confirmed and settled accurately within the required time period with minimum risk and cost to the Bank, thereby providing a high Standard of Professionalism and Customer Service.
    KEY RESPONSIBILTIES

    Providing Excellent Customer Service.
    Adhering to telephone etiquette
    Following up on queries and adhering to laid down procedures in this respect
    Attending to queries within 48 hours
    Ensuring that work is processed timely and accurately
    Adhering to Customer requests
    Educating Customers in respect of products and services offered by Treasury Operations as and when required
    Taking ownership of complex, unresolved queries ensuring prompt resolution
    Ensuring that high standard of communication with the frontiers is maintained
    Liaison with various division within the Bank

     Preventing Losses by adhering to current procedures and implementing new effective procedures

    Ensuring accurate processing of all transactions
    Ensuring that all payments are processed on correct dates (Trade date and Value Date)
    Ensuring that all due diligent checks have been conducted with regards to compliance
    Ensuring that subordinate staff is continually updated on new types of transactions and fan outs
    Ensuring new customer beneficiary profiles are checked and released correctly
    Ensuring all entries to suspense accounts are reconciled and passed timely and accurately
    Minimizing risk by adhering to laid down procedures n terms of:

    Concession to Clients
    Special Instruction Clients
    Direct dealings
    STP Standards
    Responsible for the implementation and adoption within the Treasury Operations of all the compliance, Anti Money Laundering and Sanctions related requirements contained in the policies, procedures and processes. This will include, the consideration and approval of customers including those that require Enhanced Due Diligence for on-boarding and continued business

    Self Development

    Identifying appropriate training needs and courses (internal/external) to attend in respect
    Conducting research and asking questions on unfamiliar in aspects of one’s job
    Up-skilling oneself regarding new procedures and knowledge of the Operations products and services.

    Business acumen-Monitoring Costs within the Section

    The successful reduction of unnecessary costs and thereby increase revenue of theOperation s as a whole on
    Personal telephone calls
    Stationery costs
    Overtime Costs
    Losses
    Recovery of all revenue in all TBO transactions

    MAIN ACTIVITIES

    Cost reductions that have positive effect in influencing achievement of the banks cost to income ratio
    Budgets that are in line with strategic objectives and submitted within budgetary deadlines
    Outsourcing of services and non-core processes
    Automation of existing manual processes
    Project proposals and implementation processes that are accepted an undertaken within projected timelines
    Ability to maintain a balance between all Operations support functions while adding value by building efficiencies
    Originality, structured and tactical approach in providing business support solutions

    KEY DIMENSIONS OF THE JOB

    Routine: Implement and monitor routines to ensure optimal efficiency thereby containing losses.
    Losses: Ensure that losses are kept to minimum through strict adherence to policy and procedures.
    Customer Service: Provide excellent customer Service, ensuring timeous delivery of products and attention to queries in terms of laid down procedures and fraud detection.
    Documentation: Conduct due diligence checks in terms of laid down procedures and fraud detection.
    Productivity: To monitor the workflow to ensure that productivity is in line with set targets.
    Revenue Recovery: Ensure that revenue is tracked for the whole department.

    DECISION MAKING AUTHORITY
    As per your appointment letter.
    ACADEMIC BACKGROUND

    Undergraduate Degree in Business Management.
    Banking examination desirable

    WORK EXPERIENCE

    Minimum 5 years banking experience, 3 of which should be in treasury operations.

    SKILLS & COMPETENCIES

    Exposure to Banking is desirous
    Exposure to treasury operations desirable
    Analytical Skills
    Communication Skills

    PROFESSIONAL CERTIFICATION

    CPA Qualifications will be an added advantage.
    ACI Treasury Operations Certificate.

    Apply via :

    sidianbank.co.ke

  • Payable Accountant

    Payable Accountant

    Christian Health Association of Kenya is seeking to hire an experienced accountant with expertise in financial management. The accountant will support the Head Office operations through financial management processes and documentation.
    Job Responsibilities

    Prepare payments, ensure timely approval and proper allocation of project expenses
    Manage petty cash disbursements for CHAK Core and NHCTS and ensure proper reconciliation and replenishment.
    Prepare Mpesa disbursements and ensure proper reconciliation and replenishment
    Support travel arrangements through processing travel advances and expenses.
    Support preparation of budgets.
    Support preparation of monthly payroll.
    Preparation & Input of journal entries in the system
    Ensure accurate and timely month-end closing tasks that include, account analysis, reconciliations, accruals, journal entries, actual to forecast variance analysis etc.
    Ensure timely remittance of PAYE, WHT,NITA,HELB and VAT.
    Ensure remittances of statutory payment schedules are issued to service providers e.g pension ,sacco, insurances)
    Support internal and external audits
    Implement the approved financial policies/finance diary
    Reconcile supplier statements with the supplier ledger on a timely basis
    Analyse monthly medical costs ,Motor vehicle courier and annual insurance cost
    Printing and filing of payment vouchers
    Any other duties as assigned by the Supervisor

    Qualifications and requirements

    Bachelor’s degree in Finance or related disciplines
    Certified Public Accountant (CPA) or equivalent current certification required
    3 years of experience in a busy finance office handling multiple projects
    Knowledge of financial software applications. Knowledge in Nav 365 will be an added advantage
    Fluency in spoken and written English

    Applications with detailed CV with names & contacts of 3 referees and copies of relevant professional certificates should be sent to CHAK Secretariat by post or Email using the contacts below;The General Secretary
    P.O. Box 30690 – 00100 GPO Nairobi
    Email: hr@chak.or.keThe closing date for receiving all applications is April 10th, 2023. Only the shortlisted candidates will be contacted for interview.

    Apply via :

    hr@chak.or.ke

  • Locally Engaged Delegated Officer

    Locally Engaged Delegated Officer

    The key responsibilities of the position include, but are not limited to:

    Have a solid understanding of relevant migration legislation and policies to assess and make fair, reasonable and lawful visa decisions on Family Migration visa applications.
    Provide accurate, timely, consistent and appropriate information to visa applicants in accordance with relevant legislation and policy. 
    Adhere to agreed assessment targets, timeframes and the Quality Assurance framework and benchmarks.
    Analyse various sources of information and determine the authenticity of visa applications and documents to make decisions.
    Exercise sound reasoning and judgement within defined parameters, client service standards, and established procedures and protocols.
    Liaise with internal and external stakeholders on complex operational and administrative matters
    Prepare recommendations for senior staff based on research and well-established policy and practices
    Support risk management strategies and integrity standards in visa processing, including by maintaining knowledge of risk profiles and indicators in caseloads and reporting integrity concerns and trends 
    Investigate the integrity of documents and other information in connection with visa applications and Identify and report integrity concerns and trends and participate in integrity support activities
    Support the Department’s visa reform agenda, including by identifying and implementing business process efficiencies. 

    Qualifications/Experience
    Essential:

    A requirement of this position is that the applicants to be a citizen of Australia, Canada, New Zealand, the United Kingdom, the United States or a European Union country.
    Applicants must be able to lawfully work and reside in Kenya.
    Self-motivated, outcomes focussed and demonstrated ability to work quickly and independently.
    Experience working with, or the ability to acquire a sound knowledge of, Australian migration legislation and procedures.
    Resilient and able to work and adjust to a quickly changing operating environment demonstrating flexibility, reliability, adaptability, initiative and resourcefulness.
    Well-developed communication, interpersonal and liaison skills, with the confidence to network and communicate with diverse target sectors across the region.
    Demonstrated ability to develop and nurture productive working relationships.
    Proven analytical, research and decision-making skills, including accuracy and attention to detail and the ability to identify integrity risks and trends. 
    Excellent written and spoken communication skills in English.
    Ability to set priorities and organise workloads to achieve outcomes and meet deadlines.
    High degree of personal drive and integrity, and the ability work flexibly and adapt to changing requirements.
    Excellent organisational skills, including the ability to perform under pressure, manage high work volumes and set priorities with a high degree of commitment and initiative,

    Desirable:

    Relevant tertiary qualifications and/or experience working in a similar visa processing role.
    Interviewing skills

    For any application to be ELIGIBLE, and therefore considered, it must be written in English and include the following:

    Apply via :

    nair.admin@dfat.gov.au

  • Business Solutions Executive

    Business Solutions Executive

    Main Responsibilities:

    Understand client business and develop advertising solutions as may be required
    Be part of internal planning, brainstorming discussions in response to advertising opportunities;
    Present concise, accurate and creative responses that meet clients’ requirements;
    Ensure proper execution of sponsorship;
    Offer solutions that cut across the different advertising platforms- TV, Digital, Radio and Print
    Work with the creative, marketing and production teams on concept executions;
    Build and maintain relationships across departments to develop integrated solutions for advertising;
    Share work updates and performance tracking on a daily basis;
    Develop and implement advertising strategies and campaigns;
    Maintain and foster business relationships with external stakeholders
    Work with the Business manager, Product and creative teams on client executions, packages and long-term negotiations with an objective to realize monthly revenues as on market share
    Participate in monthly departmental projects
    Ensure collection of revenues recognized and maintain a clear ledger

    Qualifications, Experience, Knowledge, Skills and Attributes:

    Bachelor’s degree in business studies or related field from a recognized institution;
    Three (3) years of relevant experience, preferably in media sales;
    Must possess maturity, professionalism and poise, and have proven experience interacting with decision makers in organizations, as the position requires direct contact with decision makers, brand representatives and clients in the marketplace;
    Excellent communication and interpersonal skills:
    Experience working across teams in organizations and managing projects across teams;
    Ability to work independently, possess initiative with proven outstanding project management skills;
    Strong understanding of lead generation;
    Leadership and conflict resolutions skills;
    Ability to cultivate long standing client relationships.

    Apply via :

    career.staffingsoft.com