Application Deadline: Application Deadline Apr 1, 2023

  • Accountant

    Accountant

    The accountant is tasked with :

    Processing the expenses in relation with the Embassy’s daily operations ;
    Monitoring the Embassy’s supplies ;
    Processing the payments and expenses in relation with the Embassy’s security ;
    Veifying the validity of the Embassy’s expenses ;
    Maintaining the archives in good order.

    Skills

    Good command in English and French (B2 level, both written and spoken) ; swahili is an added advantage ;
    Good organizational and communication skills ;
    Computer literacy ;
    Previous experiences as an accountant and/or a supply supervisor.

    Conditions

    Job starts on the 14th of April, 2023
    1-year contract, with the prospect of a permanent employment
    Gross salary : KES 376 756

    Working hours :

    Monday to Thursday : 08.30 AM -1 PM / 2 PM-6 PM
    Friday : 08.30 AM -1 PM

    Applications (CV + cover letter) shall be sent to : sga.nairobi-amba@diplomatie.gouv.fr
    For the 1st of April at the latest

    Apply via :

    sga.nairobi-amba@diplomatie.gouv.fr

  • Business Operations Associate

    Business Operations Associate

    Job Purpose
    Responsible for facilitating efficient client administration and document management. The jobholder is responsible for client correspondences, data capture and document management n to ensure efficiency, timeliness and effective client servicing.
    Key Responsibilities

    Review of contract notes, statements, business confirmations/appreciations and all client correspondences.
    Coordinate all client communications on mails, verbal and hard copy correspondences to ensure efficiency, timeliness and maintenance of high standards and thus achieve maximum client satisfaction, loyalty and thus retention.
    Handle HNW client correspondences to ensure immediate response time and action.
    Review email and post statements and the contract notes and receipts on weekly basis.
    Review of account opening, edit of data in the system and all data capture for accuracy, integrity, timeliness and risk management.
    Prepare reports on client complaints and general client administration issues.
    Support AMC UG as per the hub and spoke model.
    Delegated Authority: As per the approved Delegated Authority Matrix.

    Key Performance Measures

    As described in your Personal Scorecard.

    Knowledge, Experience And Qualifications Required

    Bachelor’s degree in a business related field.
    4-6 years’ experience in a similar position.
    Professional certification in accounting (CPA part 2).

    Technical/ Functional Competencies

    Knowledge of investment classes.
    Effective negotiation skills.
    Excellent organizational and analytical skills.
    Report writing skills.

    Leadership Category Responsibility Framework (Core Competencies)
    Emerging Leaders in Britam need to:

    Plan, direct and apply efficiencies and resources in order to optimize output and profitability against time, cost and team targets.
    Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
    Ensure that department priorities are adhered to and effectively communicated.
    Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
    Embody a high performance, proactive culture.
    Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimize operational effectiveness.
    Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
    Effectively set and monitor priorities and objectives for more junior staff.
    Understand and communicate objectives in relation to the larger organizational impact.
    Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
    Appropriately model the company values while setting the pace and energy for delivering.
    Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
    Provide access to accurate and consistent information and services across all channels.
    Ensure a seamless experience for clients.
    Improve service delivery for clients.
    Engage in continuous brand building to become the trusted partners to clients.

    Apply via :

    britam.taleo.net

  • Customer Service Agent

    Customer Service Agent

    Brief Description        
    To provide a safe, secure, efficient and customer focusedpassenger services in compliance with regulatory requirements, Company’spolicies and Customer airlines procedures.
    Detailed Description        

    Provide efficient, high quality customer service in day-to-dayoperations for Kenya Airways and Customer Airlines at all customer touch pointsaccording to the agreed Service Level Agreements and Company Policies in orderto delight the customer and improve the overall customer experience.
    Disseminate information as appropriate to passengers and 3rd Partyservice providers in order to eliminate lapses in service delivery resultingfrom lack of information, Ensure smooth and effective transfer of customers.
     Implement departure and arrivalprocesses in strict compliance and accordance to the laid down safety andsecurity procedures and in a timely manner in order to guarantee consistency inpunctuality (OTP, baggage delivery,
    Meeting and escorting passengers to/from flights, passengerscreening/profiling).
    Implement laid down procedures that will enhance accurate flightreconciliation and post departure transmission of messages, proactively assistin maximizing revenue collection, while maintaining high quality customerservice at all touch points.
    Ensure systems, equipment and stationery are in working condition andreadily available respectively for efficient delivery of passenger handlingservices in all customer touch points.
    Implement efficient procedures and best practices in documentverification in order to minimize risks to the airline without compromising oncustomer service.
    Provide effective service recovery during IRROPS, over sales andconnectivity planning as appropriate. Maintain grooming standards as per thecorporate uniform guidelines.
    Contribute to team effort by accomplishing allocated duties and anyother duties as per operational requirements.
    Ensure up to date compliance on all mandatory and functional trainings.Uphold highest level of integrity at all times. Adhere to KQ best practiceimplementation principles.

    Job Requirements        

    Relevant Diploma Course.
    Certificate inPassenger Handling Course.
    KCSE C Plain.
    Relevant Internship Experience in Airline Passenger Handling environment.
    Minimum 1 yearexperience delivering customer service in a demanding client environment.

    Additional Details        

    Fluency in appropriate foreign languages is an added advantage.
    Computer literate skills.
    Integrity.
    Team player. 
    Proactive and results orientated. 
    Warm, friendly, pleasant and presentable. 
    Good communication and interpersonal skills.

    Apply via :

    i-pride.kenya-airways.com

  • Senior Administrative Assistant, G7

    Senior Administrative Assistant, G7

    This position is located within the dedicated Project Management Team for the A-J Replacement Project and reports directly to the Sr. Project manager of the A-J Project. Within delegated authority, the Senior Administrative Assistant will be responsible for the following duties:
    Responsibilities
    HUMAN RESOURCES MANAGEMENT:

    Coordinates various actions related to the administration of the unit’s human resource activities, e.g., recruitment, placement, promotion, relocation, performance appraisal, job classification reviews, separation of staff members, training etc., ensuring consistency in the application of UN rules and procedures. Liaises with central administration/executive services as required.
    Oversees the maintenance of vacancy announcement files and keeps track of status of vacancy announcements.
    Provides advice and answers general queries on classification procedures and processes.
    Provides information and advice to staff/consultants with respect to conditions of service, duties and responsibilities, and privileges and entitlements under the Staff Rules and Regulations.
    Monitors staffing tables for a variety of human resource activities, e.g., appointments, retirement, expiration of appointments, reassignments, transfer and movement of staff.

    PROJECT AND FINANCIAL MANAGEMENT:

    Provides expert assistance in the preparation and development of the unit’s work programme.
    Monitor the status of the Section’s project budgetary accounts and liaise with BFMS to ensure appropriate allocation and utilization of funds.
    Provides expert assistance in the preparation and development of the unit’s work programme and budget.
    Monitor the status of Section’s project accounts and liaise with BFMS to ensure appropriate allocation and utilization of funds.
    Consolidate and monitor the various budgets and advise supervisors on status of expenditures and remaining balances in good time to allow maximum utilization of resources and implementation of work plan.
    Take the lead in and ensure the timely processing and following up on all the Unit’s vendor payments.
    Provides assistance in the review, and preparation of the medium-term plan and its revisions.

    GENERAL ADMINISTRATION:

    Provides guidance, training and daily supervision to other general service staff in their area of responsibility
    Assist in drafting of agreements, documents or meeting minutes.
    Identifies and resolves diverse administrative issues/problems as they arise and determines appropriate actions.
    Coordinates extensively with service units and liaises frequently with internal team members.
    Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
    Assists with visualizations and updating information material such as web pages or brochures.
    Performs other related administrative duties, as required (e.g., operational travel programme, monitoring accounts and payment to vendors and individual contractors for services, physical space planning and the identification of office technology needs and maintenance of equipment, software and systems, organize and coordinate meetings and workshops).

    PROCUREMENT AND CONTRACT ADMINISTRATION:

    Prepare, review and follow up as required on the procurement requirements for the A-J replacement project.
    Monitoring progress on the Project’s procurement requirements from solicitation of goods/services in liaison with UNON’s Procurement Section. Support and track technical evaluations and the compiling of bid evaluation reports.
    Following-up with vendors to ensure timely delivery of goods and services.
    Assists with day-to-day administration of contracts between the UN and external contractors for outsourced services.
    Process the payment of contractors’ invoices and monitor payments using Umoja and Payable Register system.
    Prepares and processes all UN forms and permissions needed for contractor staff to operate, including: UN grounds passes for institutional Individual Contractors and gate passes for removal of property from the compound;
    Performs other relevant duties as assigned by the Sr Project Manager.

    Competencies

    PROFESSIONALISM: Ability to perform a broad range of administrative functions, e.g., budget/work programme, human resources, database management, etc; ability to apply knowledge of various United Nations administrative, financial and human resources rules and regulations in work situations; the ability to perform analysis, modeling and interpretation of data in support of decision-making; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
    PLANNING & ORGANISING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
    TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    Education

    Completion of high school diploma or equivalent is required.
    Supplementary courses or additional training in administration, project management or other related field is desirable.
    Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.

    Work Experience

    A minimum of ten (10) years of progressive relevant work experience in the field of administration (i.e. Finance, human resources, procurement, general administration, programme or project administration) is required.
    Working experience in the Enterprise Resource Planning (ERP) System/Systems Applications and Products(SAP) is required.
    Experience with supporting the development of work plans, targets and time schedules and monitoring and reporting against the same is desirable.
    Experience in administering budgetary funds and lines in an ERP platform is desirable.
    1 year or more of experience in data analytics or related area is desirable.

    Apply via :

    careers.un.org

  • Sales Activation Agents

    Sales Activation Agents

    We are looking for passionate, dependable and dynamic promotions and activations person with a proven track record of success to work our B2B outlets in the country.
    Duties and Responsibilities:

    Present and sell company products to new potential and existing clients
    Prepare action plans and schedules to convert identified targets
    Aggressively and passionately work on their monthly targets.
    Prepare weekly status reports, including activity, closings, follow ups, and adhere to goals.  
    Other duties as assigned.

    Key Qualifications

    Be fluent in English and Kiswahili as well as a good listener.
    Proven sales record and great interpersonal skills
    Knowledge/Experience in promotions and activations is an added advantage.
    Self-driven, highly self-motivated, Neat and presentable
    Good knowledge of using social media sites and android apps
     KCSE or higher qualification in a relevant field from a recognized institution
    Added Advantage: Relevant professional/industry experience in sales and marketing.
    Must Indicate current area of residence and region (must be specific to 5km radius)

    Interested and qualified candidates should forward their CV to: hr@flexpay.co.ke using the position as subject of email.

    Apply via :

    hr@flexpay.co.ke