Application Deadline: Application Deadline 2025-01-17
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French Speaking Call Center Agents (RTO)
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and their customers. The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. PRIMARY RESPONSIBILITIES: Monitor, anticipate, and manage the live operation to ensure a great user experience. Manage real-time fleet capacity. Lead the communication with the fleet for ongoing orders. Give structured and actionable daily feedback to the ops managers. Ensure a smooth operation by coordinating communication with Live Ops support, clients,couriers, and other operational departments.…
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Accountant
The ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting cyclical audits. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen. Responsibilities Create ad-hoc reports for various business needs Prepare tax documents Compile and analyze financial statements Manage budgeting and forecasting Qualifications Bachelor’s degree…
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Procurement Assistant – Kenya Primary Literacy Program (KPLP)
Job Description Project Description The Kenya Primary Literacy Program (KPLP) is a five-year USAID-funded initiative that supports the Kenyan Ministry of Education to deliver interventions at scale as well as pilot and expand innovations that address the language and literacy needs of primary grade learners while building more inclusive, accountable, and resilient education institutions and…
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Customer Engagement – Junior Fraud Analyst Recruiter HR Shared Services Manager – Global Mobility & Employee Benefits
Overview Are you ready to take on a critical role in fraud detection and prevention? We’re looking for a Junior Fraud Analyst (customer engagement) to join our fraud team in Kenya. This is a customer service-focused position where 80% of your time will be spent speaking directly with customers and gathering crucial information to combat…
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Project Officer-Health ACTIVE Project
Bachelor’s degree in community health or other health related disciplines such as Public Health, community Nurse, related or Social Sciences with at least 5 years and in-depth knowledge and experience in community/primary health systems either in Government or development organisations in Kenya. Good understanding of the health structure and policies at the county level SRHR specifically for…
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Branch Manager – Githunguri
Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches. Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability. Drive implementation of business and service strategies, deliver Retail and…
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Senior Carbon Technical Manager
Duties and Responsibilities: Ownership of BURN’s carbon portfolio health – The SCTM shall be tasked with ensuring the integrity of all of BURN’s certified carbon credits across all GHG registries the assets have been certified. The SCTM shall be responsible for the management of the issuance delivery cycle, working with the director of Carbon Operations and…
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Spa Manager
Our client in the beauty industry is seeking to recruit a well experienced and exposed manager. The manager should have a proven track record experience of over 5years in performance management and quality assurance. The Manager will oversee the day-to-day operations of the beauty spa, ensuring the highest standards of customer service, staff performance, and…
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Solutions Architect
The role: Identifying and recommending suitable automation technologies for transforming RPO and MSP value streams supporting process discovery and analysis of key value streams of RPO and MSP Collaborating with internal teams to understand the current state of processes – focus on used technologies, key challenges and pain points for stakeholders Building a roadmap of…
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Director of Monitoring, Evaluation, Research, and Learning
Job Summary: FHI 360 is seeking a Director of Monitoring, Evaluation, Research, and Learning (MERL) for the USAID GH Social and Behavior Change (GH SBC) Activity. GH SBC is a five-year cooperative agreement that aims to increase implementation of theory-informed, evidence-based, locally-led social and behavior change programming. The Director of MERL is an advanced subject…