Application Deadline: Application Deadline 2024-12-17

  • Innovation Manager – SomRep 


            

            
            Team Coordinator – RIAT Administrative Services

    Innovation Manager – SomRep Team Coordinator – RIAT Administrative Services

    JOB PURPOSE.

    The purpose of the job role is to be responsible for, and actively contribute to, leading and organizing innovation efforts and promoting conditions and capabilities in support of innovation, in World Vision East Africa Region (WV EAR) in technical collaboration with SomReP (Somali Resilience Program) and SomRIL (Somali Response Innovation Lab). The role is responsible for creating value for the organization, thus coming up with new or improved products, business, operational models or services. The position holder will focus on mainstreaming innovation tools, HCD (Human Centered Design) curriculums, brokering partnership between innovators, humanitarian agencies, and donors primarily in the East African region.

    KEY RESPONSIBILITES

    Innovation Strategy

    To lead development and continuous update of the organization’s innovation strategy in coordination with key stakeholders.
    Align and integrate the innovation strategy with strategic objectives of the organization, including operational and business models, and road maps for products and services
    Maintain an innovation portfolio (consisting of e.g., innovation- or new business development projects)
    Define and assess key organizational prerequisites (structure, staffing, etc.) for implementing the innovation strategy
    Develop appropriate metrics to measure the effectiveness (e.g., number of new or improved offerings) and efficiency (e.g., throughput time) of the innovation process
    To lead development and the continuous maintenance of an inventory of innovation methods and tools, including idea management systems, idea generation methods, staff training programmes, and internal networking initiatives.

    Innovation Leadership

    Provide strategic leadership on Innovation commitments and goals in every office, and support Line Managers
    Lead and support the coordination and quality implementation of Innovation work plans promoting synergies.
    Work closely with the Global Office and National Office colleagues to review and adapt innovation systems and processes to support project implementation.
    Provide leadership in the identification, design, formulation and negotiation of new projects and programs and draft concept notes and project document briefs for discussion with partners
    Identify and work with incubation and acceleration business providers to develop and implement an incubation/acceleration program aimed at equipping the cohort businesses in: product-market fit, and other key planning activities.
    Provide leadership in aligning and integrating the innovation strategy with strategic objectives of the organization, including operational and business models, and road maps for products and services

    Adaption and Innovation Support

    Provide technical guidance to field offices in the co-creation process during piloting and scaling by facilitating matchmaking process
    Provide guidance in running local innovation challenge to build the innovation capacity of the local ecosystem
    Support National Offices and Line Managers to ensure learning processes are in place to understand, capture and share learning and impact.
    Help build a community of practice amongst local innovation hubs, working with innovation practices and facilitate long-term thinking and learning on how change happens in different contexts
    To promote an innovation friendly organizational culture supporting experimentation, open communication, empowerment, autonomy and a tolerance for failure
    Support the development of learning and communications resources and resources such as case studies, tools, guidance and insights papers
    Help develop how the team consolidates, organises, and shares the learning and insights
    Support the growth of a culture of learning, including using learning as an evaluative measure, and sharing from experience.

    Partnerships and Collaborations

    Organize convenors to bring together key stakeholders to unpack the key challenges and map the problem owners to initiate the innovation journey at field office level
    Support the SomReP Chief of Paty, National Directors and Regional Leader to execute the partnership engagement strategy for the entire community including donors, start-ups, investors, corporates, mentors, advisors, and domain experts.
    Contribute to planning future innovation initiatives and collaborate with the resource mobilisation team to secure appropriate funds.
    Work closely with the Grants Team to implement and grow the Innovation grant portfolio that provides business start-up and expansion grants to targeted businesses and scale-up stages
    Provide sound contributions to knowledge networks and communities of practice relevant to innovative partnerships with the private sector; public sector and the overall donor community, including identifying best practices that can be shared nationally and internationally.
    Work closely with RIL team both at regional and global level to develop pathways to both vertically and horizontal

    Portfolio Management and Quality Assurance

    Provide oversight of Innovation funded projects are implemented on time, on scope, on budget and meeting defined quality expectations.
    Provide leadership in formulating strategies and plans for risk reduction programming, emergency preparedness and response activities in Innovation Projects
    Collaborate with Operations Leadership and Program Quality & Development Unit, to ensure that all program designs meet the required best practices and standards.
    Working closely with the MEAL team, ensure that robust monitoring and evaluation, quality data collection and analysis systems are in place, adhered to and used as a decision-making tool, encouraging consistency across projects and for future learning.

    REQUIRED EDUCATION, TRAINING, LICENSE, REGISTRATION, AND/OR CERTIFICATION.

    Must have first degree in Information Technology; Industrial Design; Social Science, Business Management, International Development or any relevant degree that is supported by innovation experience.

    REQUIRED PROFESSIONAL EXPERIENCE

    At least 5 years’ experience in a relevant at managerial position, of which the three years must be experience in managing entrepreneurial/innovation projects, incubators and accelerators.
    Prior experiences of facilitating human centered design process.
    Must demonstrate experience in at least two of the area of developing and executing partnerships; program development plans; proposal writing; acquisition of projects and project development.
    Demonstrated ability to cultivate, build and maintain strong working relationships with universities, research institutions, industry experts, associations and like-minded institutions that are into innovation.
    Knowledge of innovation processes, techniques and approaches (knowledge of some specific techniques and approaches such as design thinking, systems thinking, sense making, systems/ecosystem mapping and visualisation, futures and prototyping would be an advantage).
    Familiarity of working with a large humanitarian/development organization and navigating systems.
    Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written, as well as negotiation skills and professional maturity. Highest proficiency in written English.

    REQUIRED TRAVEL AND/OR WORK ENVIRONMENT ACCOMMODATIONS

    Nairobi office-based with travel to field locations.
    Travel: Up to 30% travel within East Africa.

    PREFERRED EXPERIENCE, KNOWLEDGE AND/OR OTHER QUALIFICATIONS.

    Strong partnership management skills
    Experience of using innovation tools like Design Thinking frameworks, Lean Startup Methodology, Idea Management tools etc.
    Ability to use tools like: brainwriting, idea collection, tracking and scoring, mind mapping, business model canvas etc.

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Relationship Manager (SRM), Corporate Banking 


            

            
            Head of Digital Banking

    Senior Relationship Manager (SRM), Corporate Banking Head of Digital Banking

    Portfolio Management: Oversee a portfolio of at least 100 large corporate and SME clients, ensuring the growth of both assets and liabilities while maintaining high standards of client satisfaction and engagement.
    Client Relationship Development: Build and nurture strong relationships with key decision-makers within client organizations, identifying opportunities for cross-selling and upselling the bank’s products and services.
    Credit Quality Management: Monitor the credit quality of the portfolio, proactively managing risks and ensuring compliance with the bank’s credit policies and procedures.
    Strategic Planning: Contribute to the development and execution of strategic plans for corporate business growth in alignment with the bank’s annual and tri-annual objectives.
    Product and Service Expansion: Increase the penetration of banking products and services within the existing client base, focusing on enhancing the client experience and deepening client relationships.
    Trade Finance Development: Drive the growth of trade finance business among importers/exporters, leveraging the bank’s capabilities and international network.
    Collaboration and Synergies: Foster collaboration with other departments such as Treasury, Retail Banking, and international counterparts to create synergies and optimize client service delivery.
    Networking and Market Presence: Actively engage in networking activities to enhance the bank’s market presence and generate new business opportunities within the region.
    Performance Reporting: Regularly report on portfolio performance, including growth metrics, profitability, and risk management to senior management and relevant committees.
    Team Leadership: Lead and mentor a team of relationship managers and support staff, fostering a high-performance culture and ensuring effective talent development and succession planning.

    Key Performance Indicators (KPIs):

    Portfolio Growth (Assets, Liabilities, and Off-Balance Sheet Exposures)
    Increase in Product and Service Utilization among Corporate Clients
    Growth in Trade Finance Revenue and Volume
    Maintenance of High Credit Quality and Compliance Standards
    Achievement of Profitability and Productivity Targets

    Minimum Requirements:

    Bachelor’s degree in finance, Economics, Business Administration, or a related field.
    MBA or a relevant postgraduate qualification is preferred.
    Professional qualifications in accountancy, banking, or a related field.
    At least 8 years of experience in banking, with a minimum of 3 years in corporate banking or relationship management at a senior level.
    Proven track record in managing large corporate and SME clients and driving portfolio growth.
    Strong business development, networking, and client relationship management skills.
    Excellent understanding of corporate banking products, trade finance, and risk management.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Librarian / Information Cultural Professional

    Librarian / Information Cultural Professional

    RESPONSIBILITIES

    You will be responsible for managing and organizing the Still I Rise International School Library, which includes transferring a recent arrival of 3,000 books into both our physical collection and online system. Responsibilities include cataloging and classifying materials, managing check-in and check-out processes, ensuring easy access to and retrieval of books, and assessing the condition of older stock for repairs or replacement. Additionally, the role involves developing practices to maintain book quality, fostering a culture of care among students, coordinating interlibrary loans with the Kenya National Library, collaborating with literacy teachers to monitor reading progress, and liaising with the remote team to update our virtual database. Other administrative duties will also be part of this role.

    LIBRARY CURATION

    Provide advice and enthusiasm to get students reading ability-appropriate texts in the languages of operation at our school.
    Keep the library organised, accessible and attractive to all our students.
    Label, categorise and track books.
    Maintain and evolve the school’s procedures on borrowing and purchasing books and resources.
    Recommend new books and resources which our students will love.

    CULTURAL PROMOTION

    Spearhead programs to instil a love of reading and writing at our school (for instance, running a Reading Club, coordinating a poetry competition and internally publishing students’ writing efforts).
    Develop and lead activities which excite children about a variety of cultural forms: movies, drama, art, poetry, music, animation etc.
    Put East African cultural expressions in the spotlight.
    Create themed sections of the school’s physical space to promote specific cultural topics (for instance, turning a corner of the library for a month into a celebration of Ethiopian poetry).
    Collaborate with our Head of External Affairs to organise cultural events for the local community.
    Collaborate with our Head of External Affairs to organise partnerships with libraries in Nairobi, in Kenya and abroad.

    INFORMATION LEADERSHIP

    Support students to research and organise content from online and offline sources.
    Supervise the usage of the public computers and help students develop basic ICT skills.
    Lead the school’s implementation of our Academic Integrity policy, including coaching anti-plagiarism and bibliographic skills.
    Join the whole Education team’s efforts to instil critical, creative and analytical thinking.

    REQUIREMENTS

    A very strong capacity for building organised spaces, processes and habits
    A visible love for all forms of learning
    An infectious passion for reading and culture
    A pride in the richness of East African and African cultural expressions
    Confidence and proficiency in ICT
    Experience in early childhood language teaching is considered an advantage

    Candidates are invited to apply sending an email with CV and Cover letter to hrnairobi@stillirisengo.org indicating in the object “LIBRARIAN” .

    Apply via :

    hrnairobi@stillirisengo.org

  • Eligibility Representative

    Eligibility Representative

    Responsibilities:

    Delivers administrative duties and other Business services in Eligibility.
    Implements and maintains eligibility for benefits.
    Implements, updates and maintains automated, direct connect and manual Eligibility data.
    Interacts with internal & external clients and vendors to resolve issue.
    Generates reports from the system, identifies and resolves discrepancies.
    Identifies and recommends process improvement opportunities in the Department.
    Negotiates and resolves Eligibility with clients.
    Provides technical support for electronic process of eligibility.
    Ensures customer data is installed accurately and in a timely manner.
    Works with clients’ data format and internal Systems to resolve errors and technical issues.

    Skills needed

    Do you have a degree / Diploma and an excellent knowledge of English?
    Great start! That’s essential for the role. If you possess excellent attention to detail, even better! You are an expert in delivering an excellent customer experience and you’re quick to learn new software applications? Great!
    Do you have customer facing experience and data analysis skills?
    If on top of that you have good technical and reporting skills, you are a fast learner, strong interpersonal skills with excellent written/verbal communication skills and you are a positive thinker who is used to working meticulously against tight deadlines, then you might be the ideal CSR.

    You will love this job if you…

    Actively want to use your language knowledge.
    Love customer centric interactions over the phone.
    Find great satisfaction in problem-solving and being proactive.
    Like to take responsibility and make proposals to improve procedures.
    Handle files in a structured and organized way.
    See the importance of handling confidential information discretely.
    Like to actively interact with colleagues of different departments and with a global team.

    Apply via :

    cigna.wd5.myworkdayjobs.com

  • Real Estate Business Partner -CU WAM

    Real Estate Business Partner -CU WAM

    Ericsson Real Estate (RE) mission:

    We create innovative solutions for a changing workplace. We enable competitive advantage for Ericsson through an engaging physical/digital hybrid workplace experience that supports collaboration and productivity. We work in partnership with the business on value creation, sustainability, and the brand experience.
    Global Workplace Operations (GWO) is accountable for the execution of Workplace Experience, the development and execution of Workplace Services, and the RE sustainability approach across Ericsson’s global portfolio. It is part of the RE organization. 

    About this Opportunity!

    We create innovative solutions for a changing workplace. We enable competitive advantage for Ericsson through an engaging physical/digital hybrid workplace experience that supports collaboration and productivity. We work in partnership with the business on value creation, sustainability, and the brand experience.
    Global Workplace Operations (GWO) is accountable for the execution of Workplace Experience, the development and execution of Workplace Services, and the RE sustainability approach across Ericsson’s global portfolio. It is part of the RE organization. 
    This role leads the CU West Africa & Morocco Real Estate Workplace Operations, reporting to the Head of Global Workplace Operations MEA.
    In this role, you will own the relationship with Ericsson stakeholders for the defined locations and be responsible for meeting users’ Workplace Experience needs, delivered through the inhouse team and Ericsson’s outsourced Integrated Facility Management (IFM) partner. Responsibilities include stakeholder engagement, supply partner management and cost management to achieve delivery of FM & hospitality services, workplace management and sustainability objectives. You will work closely with Real Estate’s Portfolio & Project Management, IT, Security, EHS and local business units.  

    What you will do:

    Own and build strategic relationships with senior leaders and influencers across all Ericsson businesses that enhance trust.
    Understand the business strategy/drivers and how RE impacts these.
    Be a RE ambassador.  Advocate RE strategy and principals towards business leaders.
    Align workplace strategies, practices and operations with Global Real Estate strategies.
    Communicate to stakeholders regarding budget forecasting, space utilization metrics, RE strategies, workplace experience, and cost saving initiatives.
    Build and maintain a relationship with the IFM partner that ensures its active contribution to the role holder’s tasks.
    Coordinate overall finance and cost control by budgeting and ensuring financial targets are met in your region. 
    Close collaboration with Real Estate Portfolio & Project Management to achieve location strategies 
    Close collaboration with internal and external partners and present data to key stakeholders
    Drive stakeholder engagement including all Portfolio & Project Management matters

    You will bring!

    Have a BA, BSc, MSC, or similar.
    Have 5 years of workplace management experience, with both operational Facilities
    Management and stakeholder management roles.  
    Developing effective and summarised presentations on complex topics to employees, clients, and top management.
    Exhibit Change & Improvement Management Skills.
    Show understanding of Real Estate Process, Models & Strategies.
    In-depth knowledge of financial terms and principles and proficiency to conduct financial/business analysis. 
    Negotiation & Argumentation Skills
    Strong leadership and management experience within multiple site/Region.
    Major corporate campus facilities experience and running several projects, sites and financials within a multiple location portfolio. 
    Contribute to thought leadership, strategy development, and the leadership strategies.
    A clear understanding of Real Estate operations and processes in all offices and business operating environments. 
    Demonstrate experience of developing and implementing global standards.
    Exhibit strong integrity in business activities.
    Exhibit Change & Improvement Leadership Skills.
    English proficiency is required, French is a huge plus

    Apply via :

    .com

  • Sales Consultant

    Sales Consultant

    Job Summary

    Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

    Job Description

    Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
    Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
    Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
    Customer Experience: To provide service excellence and achieve customer satisfaction

    Education

    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Innovation Specialist

    Innovation Specialist

    Minimum requirements

    Education: An advanced university degree in Social Sciences, International Relations, Public Policy, Information Technology, Business Administration, or a related discipline. 
    Work Experience: At least 5 years of relevant professional work experience in the implementation of Innovation and large-scale development initiatives in international development/humanitarian agencies, resource mobilization, or communication field handling development issues. Experience in a UN organization is an asset. Strong writing and communication skills and the aptitude to handle competing priorities with multiple stakeholders. Experience in project management and rolling out of large-scale projects at the national or international level. Experience in establishing and using data systems to inform decision-making and identification of needs.
    Language Requirements: Fluency in English is required. Knowledge of another official UN language or the duty station’s local language is considered an asset.

    Apply via :

    jobs.unicef.org

  • HR Manager

    HR Manager

    Oxyplus International is seeking an experienced HR Manager to oversee the organization’s human resource functions. The ideal candidate will have a strong understanding of Kenyan labor laws and regulations, as well as a proven track record in managing staff as well as the hiring, onboarding, and offboarding processes.

    Responsibilities:

    Conduct interviews, reference checks, and background screening for recruitment 
    Manage the onboarding process, ensuring new hires are properly welcomed and are well trained
    Ensure a smooth transition for departing employees, including the return of company property and completion of necessary paperwork.
    Develop and maintain comprehensive HR policies and procedures in compliance with Kenyan labor laws.
    Address employee concerns and resolve disputes in a timely and fair manner.
    Manage employee performance reviews and development plans.
    Ensure compliance with all relevant labor laws and regulations, including the Employment Act.
    Maintain accurate employee records and documentation.
    Collect and analyze daily production reports from different divisions.

    Qualifications:

    Bachelor’s degree in Human Resources Management or a related field.
    Minimum of 3 years of experience in HR management, preferably in a manufacturing or industrial setting.
    Strong understanding of Kenyan labor laws and regulations.
    Excellent communication and interpersonal skills.
    Ability to work independently and as part of a team.

    Apply via :

  • Credit Relationship Officer

    Credit Relationship Officer

    Job purpose:

    You will conduct due diligence on potential borrowers, analyze creditworthiness and ability to repay, and effectively manage their portfolio while ensuring compliance with Numida’s methodology and policies. 

    Reporting Line:

    This role typically reports to the Credit Operations Team Leader. 

    Responsibilities:

    Engage with loan applicants via phone to conduct due diligence interviews on all new loan applications and repeat loan applications requiring manual review
    Perform financial analysis of loan applicants and interact with loan applicants as necessary to better understand and validate their business activities and financial situation
    Make adequately supported recommendations to the Credit Committee for every loan application
    Collect loan repayments as they fall due, and follow Numida’s escalation process for delinquent borrowers
    Execute referral calls in order to generate new business
    Collaborate with the Product team and participate in various experiments that aim to improve the quality of Numida’s service and/or the efficiency of the CRO role
    Address inbound service inquiries (via phone and WhatsApp) and assist all Numida clients until full resolution of the issues, escalating to the correct department when necessary
    Conduct periodic field visits for monitoring and escalation of collections
    Ensure that the level of service provided to our customers is maintained to the standards set forth by the company
    Resolve complaints in an effective, timely manner whilst maintaining the highest standards of professionalism
    Record complete, quality and honest information into our Customer Relationship Management (CRM) system to enable Numida to address customer issues effectively
    Be responsible for maintaining up to date knowledge of Numida’s product offering to ensure any information offered to clients is accurate and helpful

    Job Requirements:

    Your profile:

    3+ years of experience in a credit officer or related role
    Proficient in computer and mobile technology – you are experienced with Android apps and desktop productivity software like Google Drive, Google Sheets, Google Docs etc.
    Verbal and written fluency in both English and Swahili. Fluency in other Kenyan languages is an asset.
    Ability to provide customer care via chat using professional, concise, and slang-free English
    Knowledge about and practical experience with the principles of great customer care, and superb phone etiquette
    Exceptional organizational skills and attention to detail
    Excellent interpersonal skills and high levels of empathy – you are patient enough to truly listen to and understand the needs and wants of Numida’s users, and can address their complaints with compassion
    Type 30+ words per minute (desired)

    This job has expired or closed. Application is no longer allowed

    Apply via :

  • Branch Manager 


            

            
            Senior Accountant 


            

            
            Head of Credit

    Branch Manager Senior Accountant Head of Credit

    Role Summary:

    The Branch Manager bears the responsibility of the branch, its employees, reputation and portfolio. Provides leadership to the day-to-day operations of the branch, achievement of branch targets, while maintaining focus on the company’s strategic goals, and maintains a healthy relationship with staff, clients, government bodies and market leaders.

    Region: Voi

    Qualifications:

    The incumbent must be Holder of bachelor’s degree in business management or equivalent from a recognized university.
    Minimum of 5 years Branch Management experience in a Financial institution.
    Computer literacy and proficiency.

    Desired Skills:

    Strong interpersonal, management and demonstrable leadership skills
    Excellent communication skills with people at all levels and backgrounds
    Demonstrated ability to build cohesive teams to achieve goals through teamwork Customer service orientation and commercial awareness
    Utmost professional integrity

    go to method of application »

    Apply via :

    careers@mwananchicredit.com