Reporting Date: 01-Sept-2020
Location: Based in Kisumu with frequent travel to surrounding regions
Job Expectations and Scope: The Solar Technician is in charge of troubleshooting the field issues reported by the end-customers regarding the solar home system kit (battery box, router, torch, radio, lamps, PV panel etc.).
The role requires the service technician to train the customer agents on the products operation and installation, additionally he will be the first point of contact for the customer and will be providing support and guidance regarding the solar system kit.
Key Responsibilities
Troubleshoot various solar system to identify problems
Be the first point of contact for Rural Spark’s distribution partner regarding field technical issues
Perform testing, troubleshooting, and repair of electrical systems and solar equipment
Provide remote/on-site guidance and support to distribution partners
Provide customer/installer trainings, and advise customers concerning equipment operation
Prepare accurate documentation and required reports of work performed and parts used
Assist the product management teams to define and improve customer experience
Desired Skills and Qualifications
Bachelor’s degree/diploma in electrical engineering, electronics or Solar Energy
Experience with and/or an understanding of solar energy systems
Hands-on experience and understanding of electronic system and components: AC – DC, Power supply, loads, inverters and transformers.
Demonstrated experience with electronic circuit/PCB handling, troubleshooting, component soldering, electronic equipment’s installation and cabling
Demonstrated knowledge of electrical measurement and troubleshooting tools: Multimeter and Oscilloscope.
Experience with electronic devices repair like mobile phones or other PCB based devices
Basic knowledge of PC serial communication, Microcontrollers and Firmware Loading
Effective communication skills in English and local languages
Position requires regular travel within Kenya
Proficient with basic computer software and online platforms (Word, Excel, Dropbox, Outlook/Email)
Good communication and customer service skills
Solar PV T1, T2 certification from ERC is an added advantage
If you are interested in this position please send in your application with a CV and motivation letter ONLY stating your suitability and salary expectation via email to recruitment@mwezisolar.co.ke by close of business on 27th August 2020.Applications will be reviewed on a rolling basis and all applications to be addressed to Operations Director, Mwezi Limited.Mwezi Ltd is an equal opportunity employer, only those shortlisted will be contacted.
Apply via :
recruitment@mwezisolar.co.ke
