Food Services Category Supervisor

Description
Principal Accountabilities:
Define and develop strategic category plans for food offers;
Monitor market/consumer and competitor behavior, propose and develop alternative responses with regard to food offers;
Identify, assess, negotiate with and finalize alliances with local and Group food partners inclusive of:-
Format design
Technical Support
Operations/Compliance
Innovation/Menu Development
Pricing, Marketing and Promotion
Contractual terms of engagement
Contract holder for food alliances/franchises and ensure adherence to terms and conditions of partner agreements;
Development of in house food concepts in Refresh and Core formats
Ensure partners’ adherence to all requirements across key functions namely: Operations, Product Development, Training, Logistics and Quality Assurance
Work with partners to develop, publish and implement both Training and Operations manuals for all new and existing food outlets
Proactively track Business performance – analyze P&L data and identify gaps by site, while anticipating corrective actions to continuously outpace growth targets;
Management and coordination of all/any food project related initiatives such as new outlet launch and refurbishments
For when company owned food offer is to be developed, source and approve suppliers and maintain strong links with the nominated and approved suppliers; conduct formal training needs, Create and implement product and menu items in line with expected profitability and operational rationalization
Ensure local compliance to Health, Safety, Security and Environment standards, especially regarding food handling procedures, shelf life specifications, storage, handling and care of product
Train, motivate and coach TMs and dealers – give assistance and support to the retailers to increase profitability, and improve their know-how and expertise in food services;
Optimize and qualitatively enhance portfolio of food partners to maximize value to consumers, retailers and Vivo Energy;
Key Challenges:
Speed of delivery is essential without compromising on standards, quality and sustainability of initiatives taken
Delivering on a very ambitious plan over the next 4 years
Ensuring that our food offer is competitive and attractive to our customers
Ensuring that we maintain high service standards and adherence to operational standards in all our outlets
Requirements
Job Knowledge, Skills & Experiences:
Minimum of 5 years’ experience in Food Services is essential
People management and strong project management skills
Tertiary education in Food & Beverage Management/Purchasing/Retail/Marketing/Financial Management is desirable
Strong Knowledge and understanding of food operations and franchise management
Strong project management skills and track record in delivering results through others
Knowledge of market trends and competitor analysis.
Knowledge and understanding of partner negotiations and trading terms
Knowledge of financial planning