Description
Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.
Reporting to the Group Director Payments, the ideal candidate’s key duties and responsibilities will include:
Translate all existing platform capabilities to all countries
Design and maintain World class internet banking experience for individuals and businesses
Capability for easy self-onboarding process, high availability, excellent customer experience, and award winning digital Channels
Drive profitability of Internet banking channels to surpass budget in every country
Maintain realtime business intelligence on system performance, subscription, revenue, cost and profitability of each channel on each service, by country and aggregated for the group.
Continuously innovate Internet banking channels space
Ensure strict compliance with digital channels payment regulations and guidelines
Ensure timely cost allocation and revenue assurance down to branches, in each country
Drive financial performance of Digital Channels to surpass Revenue target, minimize cost and maximize profit.
Update the Group Director of Payments and Country Heads/Directors of Payments of situations, issues, opportunities, relationships and performance of Payments
Work with other digital channel partners, IT, Solution providers to drive innovative solutions and collaborations to drive growth and innovation in all subsidiaries.
Manage all development projects for the group
Ensure timely and monthly report of web/Internet banking optimization (subscription, deployment, sales, and financial performance)
Qualifications
Experience and understanding of Digital channels developments, security and financials
An under-graduated degree from a well-recognized university
Strong Marketing and Sales skills to drive retail, SME and Corporate adoption
Excellent Leadership and interpersonal skills to work in matrix organization
Finance: Experience in managing revenue, cost, profit management and digital reporting
Sharp business acumen, including ability to assess risk and appropriate levels of return
Proven execution record
Good understanding of regulatory compliance and corporate governance.
Ability to nurture effective relationship with local regulators as well as government bodies and officials.
