Job Ref No. HR/052/2020
Division: ICT
Reporting to: Head Infrastructure & Networks
Position Scope: The successful candidate will be responsible for ensuring end to end availability, performance and capacity of hardware resources across the Bank network.
Key Responsibilities
Generate money market and fixed income policies that efficiently manage the bank’s liquidity.
Establish a planning process for review of performance, security, quality and capacity of all Hardware, Servers & PCs
Oversee the administration of MS Exchange
Continuously monitor and report the availability, performance and capacity of hardware resources
Management of reliable, quality and secure servers within approved industry standards in order to optimize technologies
Participate in partnerships with service providers to reduce Total Cost of Ownership
Periodic review of available and new technologies in line with best industry practice to support business growth
Plan and implement ICT Hardware systems as part of the Bank’s Business Continuity Management
Fast track audit and risk register issues and ensuring the gaps are closed.
Provide 1st level IT support for branches and business units for all NBK business Hardware and associated peripherals.
Qualifications, Experience, Skills & Personal Attributes:
A university degree or certification in an ICT related discipline.
Six (6) years of working experience in the administration of hardware and related desktop applications
Knowledge of Banking policies and procedures.
Good communication & interpersonal skills.
Team player, ability to lead a team and ready to work under pressure.
