Program Manager Senior Program Manager

Organization Mission / Information: 
Core Services Engineering builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Core Services Engineering employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. 
We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more! 
Responsibilities
Key responsibilities 

Drive end to end delivery from gathering user requirements to delivering high quality programs and services to meet business needs  
Engage with customers to clarify requirements, work through agile experience, create and communicate successful features and User Stories.  
Identify business trends, challenges & opportunities, interfacing with design and architecture teams to develop an in-depth understanding of assigned products and the associated technologies.  and ensure that is maintained & extended to the team throughout the product cycle 
Build and leverage telemetry data to help drive prioritization decisions to deliver the best possible solution quickly.  
Coordinate deliverables and dependencies with other groups to hit milestones 
Build cross-team coordination and a community with other engineers relating to challenges & opportunities in the areas of app to app and business to business integrations 
Gain a working understanding of Microsoft businesses and collaborate with mentors and leaders to contribute to cohesive, end-to-end experiences for our users. 
Stay educated on existing, emerging technologies and support POCs to evaluate technology fits for customer needs. 

Qualifications
Knowledge, experience and skills: 

6+ years of Application/Product Engineering experience, 3-4 years of core software engineering experience. 
Experience with shipping at least 2 full product releases, from release inception through live site support 
Past programming experience in Microsoft technologies -or- programming/customization experience  
Excellent communication, client relationship skills, and customer experience focus 
Demonstrated passion for quality and attention to detail 
Effective time management in complex situations 
Excellent interpersonal skills to build positive working relationships across groups and all management levels 
Ability to effectively deal with ambiguous situations 
Ability to effectively communicate using multiple medias to present ideas 
Ability to impact and influence 

Other helpful skills for this position include: 

Experience or familiarity with Microsoft Technologies 
Experience with direct, remote and virtual teams 
High degree of professionalism, especially when faced with critical and intense situations 
BA/BS degree in Computer Science, MIS, engineering or a related field; MBA preferred 

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