Role
The Birding and Membership Officer will be responsible for building and maintaining a strong and engaged membership. The officer will be responsible for recruiting members, retaining members, servicing members, organizing and guiding members’ events (bird walks, nature walks, field trips and talks), answering members’ questions, promoting sales to members and communicating to members (Sending monthly newsletters and updating members on upcoming activities).
These tasks involve taking membership subscriptions in and out of office, actively organizing membership recruitment drives, maintaining good communication with members for maximum servicing and retention, advertising events and changes in the newsletter, the website and social media, sending out renewal reminders to both corporate and individual members, and following up on payments.
The membership officer will organize and guide events including the Wednesday Morning Bird Walk, Sunday Birdwatch outings and other field trips. The officer will propose and implement membership development strategies. He or she will report to the Membership and Marketing manager and work closely with membership, conservation and other staff to ensure that set targets are met.
Key Qualities
Naturalist highly passionate about natural history
Excellent birding watching knowledge and skills
Good communication skills in both written and spoken English
Outgoing and able to relate well with diverse individuals and groups
Tertiary education level, such as Degree or Diploma
Knowledge of databases, bulk emailing and online payments is an advantage
Terms
One year contract renewable subject to performance and funding availability.
