This role is the face of LG to governments and partners and ensures that digitally enabled performance management opportunities are met. She/he will work collaboratively to understand government/partner needs/gaps in community-level digital health/community health information systems, lead the discussions of proposed solutions and ensure that systems and processes exist to support the implementation of the selected technology solution. The role reports directly to the Director, Digital Health Partnerships and works closely with the new country expansion team and country community health partnership teams. She/he should have expertise in opportunity assessment, solution design, project and change management.
ROLES AND RESPONSIBILITIES
Lead partner engagements and relationships by being the face of LG for assigned projects
Lead an exploratory work to understand the digital maturity of the partner and depth of issues faced by partners
Lead user requirements gathering to determine the digitally enabled performance management opportunities. Lead processes to gather information by interfacing between partners and LG Tech teams – ensuring proper documentation of the same. This includes an assessment of the CHW program, country MOH data requirements, M&E needs and performance management requirements
Design roadmaps to address client requirements in collaboration with LG’s global tech team, new country expansion team and community health partnership teams and partner organizations.
Lead the solution development process, liaising with all stakeholders, vendors and LG Tech teams
Provide guidance and facilitate discussions using LG’s human centered technology design process
Collaborate with country tech leads to build systems and processes that ensures robust support of technology implemented
Manage evolution of the technology solution in collaboration with the country tech leads ensuring proper change management.
Provide overall oversight of delivery of solutions. Lead all communication related to the engagement (reports, updates, progress, etc.)
Working closely with a team of software development consultants working on building, customizing and delivering a solution for specific partners with changing requirements
Working with technology teams to ensure that design outputs meet business requirements
SKILLS & COMPETENCIES
8 years’ experience working in software solutions delivery and deployment
5 years’ experience in business analysis, requirements gathering and translation of the same to actionable development requirements.
Skilled in change management and management of stakeholders within change management.
5 years’ experience working with African governments and getting governments to adopt new technology as well as providing technical assistance to government, donors and/or implementing partners
Deep understanding of evolving digital health and community health landscape in Africa
Experience working with technology teams to ensure design and solution architecture outputs meet the business requirements.
Influencing skills – Brings people along in an organized and engaging manner, maintains dialogue on work and results. Is energized by ambiguity and tough challenges
Skilled in working with cross business teams and diverse partners to deliver optimal solution specific to partner’s needs
Relationship Management- Strong interpersonal skills that establish and maintain rapport with diverse audiences
Excellent communications skills, both orally and written, for policy briefs, PowerPoint presentations, etc.
MINIMUM QUALIFICATIONS
A Master’s or bachelor’s degree in Information and Communication Technology, Computer Science, Engineering, Mathematics or Statistics from a recognised university/institution
Business analysis, Project management certifications an added advantage.
COMPENSATION
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.
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