Description
In line with enhancing career progression of staff and to support business growth, we seek to recruit a qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in Credit Department.
Serve a designated portfolio of key accounts in the SME Banking business segment in a specific region.
Develop the portfolio by prospecting new clients and offering suitable corporate banking services to the existing customers
Develop additional business from the existing branch clientele, i.e. increase share of wallet by cross selling all banking products to the existing and potential branch customers.
Achieve the set monthly and annual sales targets for all the SME banking products within the region.
Recommending to the Branch Business Manager and Head of SME banking any business development opportunity for follow up in the region.
Coach and mentor the business client advisors of the region.
Maintain a series of dashboards to monitor business performance on a product and segment basis
Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction.
Be conversant with policies and procedures pertaining to all bank products and services.
Qualifications
Degree holder or above with major in Business Administration, Finance or related disciplines
At least 3 years relevant experience in the SME Banking business segment
Good knowledge of SME banking, trade finance and treasury products and services
Familiar with the general banking operations and its legal and regulatory requirements
Previous exposure to the preparation of credit proposals
Sound interpersonal and communication skills
Good command of both spoken and written English
Technical skills / Competencies
Analytical ability: Ability to process and analyse large volumes of complex data, using various standard and specialized software tools.
IT Skills: MS-Excel, MS PowerPoint and MS Word skills are mandatory to analyse, summarize, and present data in an efficient and meaningful way.
General Competencies
Team work – Commitment and ability to work with and in cross functional and virtual teams with the Business Units, coupled with ability for straight talking
Communication – Effectively and concisely communicate key issues and ideas through correspondences and verbally without supervision. Interface with various departments effectively to ensure timely delivery of MI in agreement with SLAs in place
Innovation – Generate new efficient processes and create appealing and cutting edge analysis
Time management & planning – Ability to juggle priorities, multi- task and execute at speed individually and as part of a team
Must be able to recognize, anticipate, and create solutions to issues and problems in a timely manner
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