Description
ROLE PURPOSE STATEMENT
Execute daily catering operations so as to ensure seamless product delivery and efficient management of catering processes in a timely manner.
KEY ACCOUNTABILITIES/RESPONSIBILITIES
Execute planned catering activities to ensure reliability of standards and schedules.
Report on catering meal uplift per flight and address any operational challenges.
Monitor and manage any disruptions in liaison with related stakeholders.
Carry out efficient and effective loading and offloading of inflight amenities to achieve targeted objectives.
Audit catering products from catering supplier and ensure KQ specifications are adhered to at all times.
Ensure waste management and over catering initiatives are in line with projected targets.
Verify loading of items from the caterer and spot check on meals.
Monitor and report on catering equipments return from out stations.
Ensure proper loading of reading materials, landing cards, visa forms, headsets, blankets and other amenities.
Monitor meal uplifts and communicate to out stations on return catering.
Ensure all SPMLs are loaded and handed over to Crew with appropriate paperwork on flights ex-NBO and back catered flights.
Meet arriving flights and solicit for feedback from crew in regard to the catering product.
Participate in all catering related meetings and ensure implementation of any recommendations.
Ordering of out station landing cards and preparation of in-flight documents for use on board.
Input meal data and do a daily reconciliation with NBO catering supplier.
Ensure closure on variances on a daily basis.
Qualifications
Certified in catering or related field
1-2 years’ relevant experience in catering
Computer proficiency
Organizational and analytical skills
Valid driving license with at least 2 years experience will be an added advantage.
Desired Competencies
Ability to work with minimum supervision
Unquestionable honesty, integrity and ethics
Accuracy and attention to detail
Results oriented
Strategic thinking and instant decision making
Good communication skill
Note: This is a 3 year renewable contract based on performance.
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