Job Description
The primary role of a Process Artisan is to carryout maintenance on the line. Apply correct problem-solving methodologies to resolve problems and assist Shift-Based Teams with situational problem solving. To provide coaching, mentoring and knowledge transfer of machine operation and maintenance to Shift Based Teams. To prepare and communicate shift handover reports to ensure production continuity and to support SHEQ standards to drive safe working practices
Key Duties & Responsibilities
Operational Support
Provide support to the shift based teams during operations.
Attends SBT SBU meetings and ensures that the previous day’s actions have been actioned.
Assist shift based teams with situational problem solving.
Coach the shift based teams on machine operation, machine fault finding and correct responses to machine failure modes.
Planned Maintenance
Carry out work during the planned maintenance window in accordance with the planned maintenance schedule issued by the planner.
Where scheduled work cannot be completed, feed back to the maintenance planner for direction. This may involve rescheduling the work or prioritising outstanding work.
Assist fellow team members in the execution of their tasks during planned maintenance windows.
Routine Maintenance
Partake in cleaning, lubrication and inspection in accordance with the maintenance schedule issued by the maintenance planner.
Carry out routine maintenance activities in accordance with the maintenance schedule.
Where problems have been uncovered during routine maintenance, these must be resolved using the appropriate problem solving techniques.
Running Repairs
Carry out running repairs on plant and equipment.
When carrying out repairs, assess the problem and determine a course of action.
Where running repairs cannot be carried out, communicates this to the team leader, maintenance planner to ensure the work is planned into the next planned maintenance window.
Problem Solving
Apply the correct problem solving methodologies to resolve problems.
Assist and coach operators on situational problem solving.
Solicit support for problems solving or escalate to the team for direction.
Housekeeping and Safety
Work in a safe manner at all times, and to identify and highlight unsafe work practices so that these may be corrected.
Adhere to appropriate CCBA policies and procedures.
Carry out housekeeping tasks, and apply 5S principles during the execution of duties.
Support NPD implementation and trials
Support NPD trials to be able to run on assets.
Ensure adherence to NPD procedures.
Ensure all changes on assets are well documented as per the engineering change management business processes.
Training and Development
Train and coach operators on asset care and autonomous maintenance practices.
Where required; sign-off operators on autonomous maintenance tasks.
Development of operational and technical standards and work instructions.
Skills, Experience & Education Qualifications
Minimum requirement
Diploma in mechanical engineering
Experience
2 years relevant technical experience in an FMCG environment
Equipment functionality and packaging process in process area
General Judgement and decision making
Efficiently applies rigour and operating discipline to ensure decisions are made on a timely basis.
Applies a broad base of knowledge and experience to solve issues.
