PURPOSE OF THE ROLE:
This role manages the establishment, implementation and evaluation of production and profitability goals. This position has direct accountability for the business results of the profitability, penetration and/or volume within a specific account, segment, geographic area, product or line of business.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls
Take accountability for Profit Centre P&L
Develop and sign off new and retention business budgets with Business Development Manager and Branch Manager
Business Operations
Establish / execute strategic business plans to achieve profitable growth in line with Profit Centre & country targets
Prepare, manage and execute production and expense budgets in line with Profit Centre & country targets.
Manage estimate and reporting processes and prepare ad hoc financial and management reports
Portfolio Management
Ensure adherence with all underwriting guidelines and bulletins
Manage the portfolio in profitable and sustainable growth, closely following claims activity trends
Ensure adherence with all reporting requirements
Deal with escalations Business Development and Retention
Keep abreast of market changes and trends. Provide strategic direction for new business / new product development
Seek opportunities to improve synergies and lead cross-sell initiatives with other profit centers
Provide leadership for pipeline development and management
Develop and maintain strong personal and professional relationships with clients and support GM’s to build strategic relationships
Expense control
Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes
Audit and Compliance
Ensure adherence to audit requirements
Ensure adherence to regulatory and compliance requirements
Performance Management
Set objectives for direct reports, provide input for objectives of matrix reports and ensure that staff objectives / KPI’s are aligned to achievement of business goals
Ensure that appropriate training and development is provided to meet regulatory requirements, build technical skill for delegation of underwriting authority and encouragement of personal growth
Talent Management
Work with HR to ensure that staff development plans are in place with feedback and follow-up
QUALIFICATIONS:
Graduate level degree in Insurance; Business, economics, or marketing
Professional Insurance qualification aligned to market/ regulatory requirements (ACII/CII)
Computer literate and proficient in the use of relevant software
Ability to work in a matrix organization and liaise with multiple departments
SKILLS
Excellent Verbal & Written Communication Skills
Team Building Skills
Strong Entrepreneurial Skills
Presentation Skills
Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
Strong interpersonal skills
People Management skills
EXPERIENCE:
5-10 years short term insurance underwriting experience, including at least 2 years in line of business
3-5 years people Management Leadership
COMPETENCIES
Technical
Risk Analysis and Pricing
Distribution Management
Products Knowledge
Policies & Regulations
Portfolio Management
Leadership
Dealing with ambiguity
Customer Focus
Negotiating
Drive for results
Building effective teams and develop Talent
Presentation Skills
Innovation Management
Business Acumen
Problem Solving
Change Management
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
