Job Purpose:
This is a position based in Kakuma Refugee Camp. The holder will be under the direct supervision of the JRS Safe haven Coordinator and takes responsibility for managing the operation of the JRS safe shelters. She will be actively involved in planning, monitoring, implementation and evaluation of the Safe shelter activities and takes responsibility and attention to individual beneficiaries’ concerns.
Key Duties and Responsibilities:
Work closely with the JRS Safe Haven Matron and the Supervisor on managing the daily operation of the Safe Haven and ensure that clients’ needs are met
Ensure safety of clients and to immediately report safety violations to security forces and Safe Haven Coordinator
Offer caring presence to the women and children who reside in Safe shelters
Attend to individual needs of each client and organize group activities
Ensure proper supervision and monitoring of the Safe Haven during night hours and day hours depending on duty
keep records and ensure confidentiality of all work carried out in the program including ensuring that admission and discharge forms are collected and filed before a client is admitted or released by referring agencies, maintaining client files and writing daily handover reports
Liaise with referring agencies, following up of the client’s cases, recording and reporting visits of referring agencies to beneficiaries and attend SGBV and other inter-agency meetings as required
Attend weekly Supervisors’ meetings for reporting and communication when requested
Assist in preparing and submitting weekly, monthly, mid-year and annual reports and other reports related to Safe Haven as required
Ensuring cleanliness of the residence and allocating duties to the beneficiaries with specific emphasis on hygiene among the safe haven resident.
Keep clients records and ensure confidentiality of all work carried out including writing regular case updates for each client and recording daily handover reports
Assess the medical needs of clients, ensure timely medical attention in cases of medical emergencies and to inform other Safe Haven Matron and the Supervisor about any medical issues that should be followed up and facilitate access to medical care for Safe Haven clients in the company of security officers.
Provide individual and group psychosocial support to the residents and recommend counselling cases to the Safe Haven counsellor.
Conduct conflict management and resolution among clients as needed and report when cases are unresolved and need attention of Safe haven coordinator
To carry out other duties that may be assigned by the Safe Haven Coordinator
Skills and Qualifications:
Diploma/certificate qualification in a related field e.g. nursing, aid, social work, art/play therapy community development, child protection or related field and at least two years practical working experience preferably in a hospital, safe houses, or school
Experience as a nurse-aid will be an added advantage
Proven experience in managing people/teams.
Experience in working in the field of SGBV, women empowerment and child protection
Demonstrated experience and commitment to working with marginalized and vulnerable communities and ability to work in an environment of relief emergency operation
Strong and practical skills in peace building and conflict resolution
Good knowledge of MS word/Office.
Excellent oral and written Kiswahili and English. Knowledge of another language in the camp such as French will be an added advantage
Ability to build effective partnership and collaborate with other team members.
Ability to work sensitively with vulnerable and refugee population of different ethnic background
Personal Qualities:
Patience, perseverance and ability to work in stressful environment
Proactive and self-motivated
Ability to mentor young people
Be able to endure basic living and working conditions for a duration of time
Be able to take initiatives and work without supervision
Be open minded, have self-respect , respect the beneficiaries and the community with whom JRS works
Adhere to the internal rules especially time for work, JRS Staff Code of Conduct and security rules.
Conditions
Contract is for one year, renewable with an initial probationary period of three months. The contract has Health benefits (staff only) and a retirement plan.
The JRS remuneration policy is aligned with the JRS ethos to offer effective and professional services and at the same time express solidarity with the people served. The salary is calculated with the use of a post-adjustment multiplier and takes into account years of relevant experience and degree of responsibility of the role.
Salary range: Ksh. 30,000 –40,000 /month
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