JOB PURPOSE:
The main objectives of the position are to assist maintenance of basic hardware (e.g. PCs, LAN equipment), software and communication systems and perform ICT related administration duties (e.g. payment of communication bills). These tasks should be performed in accordance with MUA’s ICT Policy also in coordination with the ERP/Database administrator, System Administrator and ICT Manager.
KEY DUTIES AND RESPONSIBILITIES
Ensure network security through appropriate controls, policies, and deployment of systems; perform regular audits
Provide hands-on leadership in the configuration and maintenance of network hardware, DNS, DHCP, switching, routing and other essential network services
Own administration of Cisco switches, routers, VPN, and ASA/Meraki/Cyberoam devices (firewall rules, site-to-site VPNs, software updates, etc.)
Monitor network resources 24/7 via centralized apps to pre-empt or respond to outages
Recommend, specify and manage the implementation of network equipment and applications
Ensure high availability and redundancy of data connectivity; implement disaster recovery and business continuity measures to support the
University’s Business Continuity Plan.
Apply expertise in optimizing network performance to address connectivity needs under challenging circumstances.
Provide network documentation and training to organization and IT department
Develop and maintain strong working relationships with University departments/office managers, IT contractors and key vendors.
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