Job Description
The job holder is responsible for developing and providing effective leadership for aggressive sales and business growth.
Responsibilities
Overall Administration of the branch to ensure efficiency and effectiveness.
Manage staff matters in the section including on-boarding, performance management, staff development, on-the-job training, discipline etc.
Ensure that Unit Managers and Direct Sales Agents are well equipped with Pacis product knowledge and updated in a timely manner of any changes.
Drive continuous growth in the sales production to meet and surpass the set budgets.
Recruitment, Motivation and Retention of productive intermediaries
Operationalize the marketing and customer service strategies within the agency
Identify, target and penetrate niche markets and create awareness of Pacis products within niche markets.
Promote a positive image of the company through excellent service delivery.
Play an active role in carrying out CSR activities within the branch networks
Ensure compliance with the company policies and procedures on underwriting especially credit policy and documentation.
Ensure that intermediaries comply to all regulatory requirements before starting to transact business
Carry out frequent client visits for customer relationship management, marketing, major renewals and deal operational issues arising
Collect market intelligence from various region, collate and share with management on emerging trends and changes in the niche markets
Develop internal control systems and ensure adherence to them by all at the branch
Submit specified and ad hoc reports to the Head Office.
Prepare Annual budgets for the Branch
Ensure renewal notices and other correspondence are dispatched to the intermediaries on time
Any other duty as may be assigned from time to time.
Qualifications
Degree in business Administration.
Sales, marketing or insurance certification is an added advantage.
Experience
Four (4) years’ experience in a similar role.
Skills and Attributes
Good leadership skills.
Excellent negotiation & persuasion skills.
Tenacious and resilient.
Ability to motivate and keep focused team.
Good networking and interpersonal skills.
Excellent oral and written communication skills.
Results oriented.
Able to work with minimum supervision.
Knowledgeable about the market.
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