We are looking for a Pre-Sales Engineer to work closely with our sales team across East Africa. The Systems Engineer’s main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
Pre-sales – assist in qualifying sales leads from a technical standpoint.
Sales calls – be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications, and functionality to integration.
Conversant with networking applications and solutions.
Post-sales – be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer’s technical issues.
Provide assistance to identified customers with post-sales training.
Required Skills:
Experience in technical/pre-sales support as a sales or systems engineer
Eexperience in LAN/WAN/Internet services administration
Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
Strong understanding of the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
Experience with encryption and authentication technologies required
Strong presentation skills
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